Amateur Photographer

Samsung woes

Source:   Roger likes the emailing feature on the Samsung WB250F  

I am 83 years old and have owned a Samsung WB250F for a couple of years now. It lets me email photos directly from the camera. But, a few weeks back, it fell into our garden pondcamera was still in its original unopened box. Upon following the activation procedures, I found to my horror that the Wi-Fi/emailing facility would not work. There was an on-screen message: ‘we are unable to find “com”' (an address I hadn't entered). On calling the Samsung help line, I discovered that two years after a model ceases to be manufactured, it withdraws its support to internet service providers. I have spoken to a camera repair specialist in Horley, Surrey, who wants to examine the camera. Before I do this, I thought I'd ask your opinion. By not giving purchasers warning notice of the Wi-Fi deletion, is Samsung acting within the Sale of Goods Act?

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