Apple Magazine

GOOGLE PREPPING ITS DUPLEX BOT FOR A SUMMER ROLLOUT

When Google first introduced its phone-calling digital concierge Duplex in May, some thought it sounded too human. Others worried that it would secretly record calls with people.

The search giant says it has been working to address these concerns.

For starters, Google says that the bot will identify itself as an automated assistant upfront and will disclose that it’s recording calls. Human operators will be standing by as backup should a call go off the rails.

As for Duplex’s tendency

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