Business Today

The 'Secret Public'

A close look at the new age clan that has to cope with unique challenges underlying a thriving services economy.

I started reading 1 800 Worlds a few months ago and then left it book marked and unfinished for a while as other commitments took over. But a chance conversation with a journalist friend in Pune about the new economy and the unconventional lives of call centre workers whom she knew pulled me back to the book.

We all understand public secrets (things

You're reading a preview, sign up to read more.

More from Business Today

Business Today4 min read
Ballooning Danger
The global financial meltdown of 2008 was brought on by a choppy U.S. mortgage market. Part of the crisis was triggered by high household debt besides lending to borrowers with not so good credit history. The world's largest economy saw its household
Business Today3 min read
Pain Of Debt
A few months ago, when the Comptroller and Auditor General of India (CAG) rapped the Union Finance Ministry for its off balance sheet borrowings, the news did not come as a surprise to anyone following the government's finances. As several economists
Business Today6 min read
Fixing The Slowdown
The last week of August has witnessed a series of economic stimulus announcements by the Narendra Modi government, which seems to have finally accepted that the economy is in serious trouble. On August 23, Finance Minister Nirmala Sitharaman announce