The Guardian

As discussed: it’s time to break the hateful passive-aggressive email chain | André Spicer

Phrases like ‘sorry for the double email’ or ‘please advise’ only serve to enrage – why use them?
‘The emails we hate the most are likely to come from our boss.’ Photograph: Alamy Stock Photo

Remember the last time you were scrolling through an email and saw phrases like “Reattached for your convenience”, “sorry for the double email” or “please advise”? You’re not alone if you felt enraged by reading them. According to a recent survey by the , 25% of us loathe the phrase “not sure if you saw my last email”. The No 2 most hated phrase was “as per my email”. In fact, the all had one

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