Daily O

Why TRAI slapping operators with token fines will do little to improve poor state of telecom services

Bharti Airtel, Reliance Jio, Vodafone and Idea have been fined for poor telecom services. But is it enough?

India's telecom sector has been on a roller-coaster ride since the entry of Reliance Jio in 2016. Jio's entry into the market changed the game for incumbents who, until then, were charging high tariffs from consumers for basic voice and 2G/3G data services. 

For the first time in the country, voice calls became free, and data – the new oil – started being handed out to consumers at extremely low rates. Going through a massive churn, the telecom industry of India took on millions

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