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RZ
author
Ron Zemke
RON ZEMKE was founder of Performance Research Associates and considered one of the leaders of the service quality revolution. He was coauthor of the bestselling Knock Your Socks Off Service series.RON ZEMKE was founder of Performance Research Associates and considered one of the leaders of the service quality revolution. He was coauthor of the bestselling Knock Your Socks Off Service series.

Books Authored

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  • Coaching Knock Your Socks Off Service

    Author Ron Zemke
  • Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace

    Author Ron Zemke
  • Managing Knock Your Socks Off Service

    Author Chip Bell

Audiobooks Authored

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  • Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace

    Author Ron Zemke
  • Managing Knock Your Socks Off Service

    Author Chip R. Bell
  • Working with Jerks

    Author Ron Zemke

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  • Mentoring & Coaching
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