Open navigation menuScribd Logo
enChange Language

Language

  • English(selected)
  • español
  • português
  • Deutsch
  • français
  • Русский
  • italiano
  • Română
  • Bahasa Indonesia
Learn more
Upload
User Settings

Welcome to Scribd!

  • Upload
  • Language (EN)
  • Scribd Perks
  • Read for free
  • FAQ and support
Skip carousel
  • What is Scribd?
  • Ebooks
  • Audiobooks
  • Magazines
  • Podcasts
  • Sheet Music
  • Documents
  • Snapshots
  • Explore Ebooks

    Categories

    • Bestsellers
    • Editors' Picks
    • All Ebooks
    • Contemporary Fiction
    • Literary Fiction
    • Religion & Spirituality
    • Self-Improvement
      • Personal Growth
    • Home & Garden
      • Gardening
    • Mystery, Thriller & Crime Fiction
      • Suspense
    • True Crime
    • Science Fiction & Fantasy
    • Young Adult
      • Dystopian
      • Paranormal, Occult & Supernatural
      • Romance
    • Historical Fiction
    • Science & Mathematics
    • History
    • Study Aids & Test Prep
    • Business
      • Small Business & Entrepreneurs
    All categories
  • Explore Audiobooks

    Categories

    • Bestsellers
    • Editors' Picks
    • All audiobooks
    • Mystery, Thriller & Crime Fiction
      • Mystery
      • Thrillers
    • Romance
      • Contemporary
      • Suspense
    • Young Adult
      • Paranormal, Occult & Supernatural
      • Mysteries & Thrillers
    • Science Fiction & Fantasy
      • Science Fiction
      • Dystopian
    • Career & Growth
      • Careers
      • Leadership
    • Biography & Memoir
      • Adventurers & Explorers
      • Historical
    • Religion & Spirituality
      • Inspirational
      • New Age & Spirituality
    All categories
  • Explore Magazines

    Categories

    • Editors' Picks
    • All magazines
    • News
      • Business News
      • Entertainment News
      • Politics
      • Tech News
    • Finance & Money Management
      • Personal Finance
    • Career & Growth
      • Leadership
    • Business
      • Strategic Planning
    • Sports & Recreation
    • Pets
    • Games & Activities
      • Video Games
    • Wellness
      • Exercise & Fitness
    • Cooking, Food & Wine
    • Art
    • Home & Garden
      • Crafts & Hobbies
    All categories
  • Explore Podcasts

    • All podcasts

    Categories

    • Religion & Spirituality
    • News
    • Entertainment News
    • Mystery, Thriller & Crime Fiction
    • True Crime
    • History
    • Politics
    • Social Science
    All categories
  • Genre

    • Classical
    • Country
    • Folk
    • Jazz & Blues
    • Movies & Musicals
    • Pop & Rock
    • Religious & Holiday
    • Standards

    Instrument

    • Brass
    • Drums & Percussion
    • Guitar, Bass, and Fretted
    • Piano
    • Strings
    • Vocal
    • Woodwinds

    Difficulty

    • Beginner
    • Intermediate
    • Advanced
  • Explore Documents

    Categories

    • Academic Papers
    • Business Templates
    • Court Filings
    • All documents
    • Sports & Recreation
      • Bodybuilding & Weight Training
      • Boxing
      • Martial Arts
    • Religion & Spirituality
      • Christianity
      • Judaism
      • New Age & Spirituality
      • Buddhism
      • Islam
    • Art
      • Music
      • Performing Arts
    • Wellness
      • Body, Mind, & Spirit
      • Weight Loss
    • Self-Improvement
    • Technology & Engineering
    • Politics
      • Political Science
    All categories
DD
author
D. Keith Denton
D. Keith Denton, Ph.D., is the author of fourteen books and over 190 management articles. He has written extensively about improving process inefficiencies and decision-making in b...view moreD. Keith Denton, Ph.D., is the author of fourteen books and over 190 management articles. He has written extensively about improving process inefficiencies and decision-making in both the service and manufacturing sectors. Many of his books have been translated into over a half-dozen languages including Spanish, Portuguese, Indian, Dutch, German and Korean. Over two dozen universities use his management simulations to teach graduate and undergraduate students how to better manage an organization He has also been international consultant and seminar leader in the United States, Great Britain, New Zealand and Australia. He has conducted numerous workforce management workshops and seminars in employee involvement and empowerment, team building, managing change, and customer service. Among his honors is inclusion in numerous editions of “Who’s Who in America.” and previously designated as a Distinguished Scholar of Management. He has provided consulting and workshops for, among others: J.B. Hunt Transport, Inc.; The Upjohn Company; Pacific Northwest Laboratories; Mobil Oil Corporation; Building and Land Development Division of Parks; The Durham Company; University of Michigan Medical Center; and Kraft General Foods among others. He participated as an international speaker for clients including Price-Waterhouse (Australia); Mobil Oil Australia, Ltd.; General Motors-Holden’s Automotive Ltd.; AT&T Network Systems (Great Britain); Peak Gold Mines Pty. Limited (Australia); London Air Traffic Control Centre (Great Britain); and the Ministry of Commerce, Energy and Resources (New Zealand). He has also conducted a management seminar for the top 100 governmental and business leaders in the Philippines.view less

Books by D. Keith Denton

View More
Skip carousel
carousel previouscarousel next
  • Fascinating Facts and Fallacies About You and Your World

    Author D. Keith Denton
  • Handling Employee Complaints: Human Resources Tools and Techniques

    Author D. Keith Denton
  • Using Intranets: To Implement Strategy, Build Teamwork and Manage Change

    Author D. Keith Denton
  • Retention, Recruitment and Employee Relations: How Innovative Organizations Do It

    Author D. Keith Denton
  • Single Dads and Great Kids: Using Humor and Other Tools

    Author D. Keith Denton
  • TOOLBOX FOR THE MIND: Finding and Implementing Creative Solutions

    Author D. Keith Denton
  • 12 PRINCIPLES of QUALITY SERVICE: How America's Top Service Providers Gain A Competitive Advantage

    Author D. Keith Denton
  • Horizontal Management: How to Empower Employees, Unleash Innovation and Improve Decision-Making

    Author D. Keith Denton

Related Categories

  • Business
  • Human Resources & Personnel Management
  • Management
  • Marketing
  • Production & Operations Management
Loading

Quick navigation

  • Home
  • Books
  • Audiobooks
  • Documents

Footer menu

Back to top

About

  • About Scribd
  • Press
  • Our blog
  • Join our team!
  • Contact us
  • Invite friends
  • Gifts
  • Scribd for enterprise

Support

  • Help / FAQ
  • Accessibility
  • Purchase help
  • AdChoices
  • Publishers

Legal

  • Terms
  • Privacy
  • Copyright

Social

  • Instagram Instagram
  • Twitter Twitter
  • Facebook Facebook
  • Pinterest Pinterest

Get our free apps

  • Scribd - Download on the App Store
  • Scribd - Get it on Google Play

About

  • About Scribd
  • Press
  • Our blog
  • Join our team!
  • Contact us
  • Invite friends
  • Gifts
  • Scribd for enterprise

Legal

  • Terms
  • Privacy
  • Copyright

Support

  • Help / FAQ
  • Accessibility
  • Purchase help
  • AdChoices
  • Publishers

Social

  • Instagram Instagram
  • Twitter Twitter
  • Facebook Facebook
  • Pinterest Pinterest

Get our free apps

  • Scribd - Download on the App Store
  • Scribd - Get it on Google Play
  • Books
  • Audiobooks
  • Magazines
  • Podcasts
  • Sheet Music
  • Documents
  • Snapshots
Language:
English
  • English(selected)
  • español
  • português
  • Deutsch
  • français
  • Русский
  • italiano
  • Română
  • Bahasa Indonesia
Learn more
Copyright © 2022 Scribd Inc.
Language:
English
  • English(selected)
  • español
  • português
  • Deutsch
  • français
  • Русский
  • italiano
  • Română
  • Bahasa Indonesia
Learn more
Copyright © 2022 Scribd Inc.