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author
Joseph A. Michelli

Books by Joseph A. Michelli

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  • Starbucks Leadership Lessons

    Author Joseph A. Michelli
  • Leadership Lessons from the Most Admired Companies

    Author Joseph A. Michelli
  • Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

    Author Joseph A. Michelli
  • Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

    Author Joseph A. Michelli
  • Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

    Author Joseph A. Michelli
  • The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

    Author Joseph A. Michelli
  • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

    Author Joseph A. Michelli
  • The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

    Author Joseph A. Michelli
  • Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

    Author Joseph A. Michelli
  • The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

    Author Joseph A. Michelli

Audiobooks by Joseph A. Michelli

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  • The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

    Author Joseph A. Michelli
  • Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

    Author Joseph A. Michelli
  • Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

    Author Joseph A. Michelli
  • The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

    Author Joseph A. Michelli
  • The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

    Author Joseph A. Michelli
  • Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

    Author Joseph A. Michelli
  • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

    Author Joseph A. Michelli
  • Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People

    Author Joseph A. Michelli

Audiobooks Narrated

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carousel previouscarousel next
  • Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

    Author Joseph A. Michelli
  • The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

    Author Joseph A. Michelli
  • Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

    Author Joseph A. Michelli
  • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

    Author Joseph A. Michelli
  • Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People

    Author Joseph A. Michelli
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