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Leadership.  Sales.  Customer service.  Mastering these will go a long way towards making sure a business is successful. Byrd Baggett has provided easy-to-put-into-practice guidelines in his three best selling books: Taking Charge, The Book of Excellence, and Satisfaction Guaranteed.  These three books are now combined into one attractively packaged book.
Published: Thomas Nelson on
ISBN: 9781418557188
List price: $19.99
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