From the Publisher
This text examines a radical new business philosophy, which celebrates the inner dignity of every company's most valuable asset – its people. Imagine a staff which is self-motivated and inspired to produce long-term sustainable growth for both themselves and the business. Learn how to develop "Career-Minded" employees instead of "Job-Minded" employees. Discover the power of creating "Raving Fans" out of your customers. Learn how to inspire your staff to become willing to go to war for you. Unleash the unrealized potential hidden in each and every human being.
This book is a comprehensive training manual on the “art” of managing people. Most managers are promoted to that position because they are very good at whatever it is they do. Unfortunately, few are ever trained in how to effectively manage their people. This book teaches the skills necessary to inspire your employees to achieve long-term sustainable results.
"Managing from the Heart" is not just a philosophy which nurtures growth and inspires success. "Managing from the Heart" is "A Way of Life."