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Janitorial Made Simple: Office Procedures and Customer Service

98 pages53 minutes


"Office Procedures and Customer Service" is the second book in the "Janitorial Made Simple' series. This book will help you to provide high-quality and expert janitorial and maintenance services to your clients. You will learn how to:
--Focus on the administrative inner-workings of your business
--Implement operational and reporting procedures
--Maintain quality control and financial record-keeping
--Build quality control strategies
--Improve customer satisfaction and fulfill service requests
--Provide excellent customer service

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