Never Split the Difference: Negotiating As If Your Life Depended On It
By Chris Voss and Tahl Raz
4.5/5
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About this ebook
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Editor's Note
Get to ‘no’ before ‘yes’…
As a former hostage negotiator for the FBI, Voss is a master at the art of negotiation. While you may never have to negotiate with someone’s life in the balance, his advice about tactical empathy applies to lower-stakes situations as well.
Gain key insights in 10 minutes with this Scribd Snapshot.
Chris Voss
Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. He currently teaches at the University of Southern California’s Marshall School of Business and Georgetown University’s McDonough School of Business, and has lectured at other leading universities, including Harvard Law School, the MIT Sloan School of Management, and Northwestern University’s Kellogg School of Management.
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Reviews for Never Split the Difference
766 ratings70 reviews
- Rating: 5 out of 5 stars5/5A should read, makes sense about a lot day for day things !