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From the Publisher

This book features a unique and proven method for creating a highly charged atmosphere in the work place. It focuses on people, not procedures, is personal, not mechanical, and practical, not theoretical. Readers will discover its ideas insightful, its approach helpful and the writing compassionate. Managers are now given new, easy-to-use tools they have needed and wanted for years to confront, resolve, and eradicate issues that are almost impossible to document and therefore difficult to correct. The approach elicits a positive reaction instead of antagonism and defensiveness. It explains how to get buy-in, commitment and a plan of action to change the unacceptable behavior. It gets results, producing the enhanced functioning of each team member and improved morale. It makes the manager’s job easier and the work experience more rewarding for everyone.
Published: Xlibris on
ISBN: 9781450067478
List price: $9.99
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Availability for Do Your People A Favor: Criticize Them!
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