Connecting dots between Rational Thinking, Appreciative Systems and an effective 9001:2015 implementation. This ebook on Systems Thinking, Rational Thinking and the ISO 9001:2015 standard is designed to give you powerful insight into the new ISO requirements and provide innovative ideas on how to get the most value from your ISO system.

It takes a deep look at some of the key requirements of the standard and discusses them through the lens of some of the most prolific and respected minds in the rational thinking field. It is also a personal journey with the author Pat Ambrose who has included in the book stories and anecdotes from his own experience auditing and consulting. These stories can offer even more insight into how to approach the challenges within your organization.

Chapters include:
Leadership
Rational Thinking
Risk and Rational Thinking
Designing Your System
Change and Rational Thinking
Processes in Detail (Clause 7.0)
Rational Thinking in Operations (Clause 8.0)
Performance and Innovation (Clause 9.0 and 10.0)