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    Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption
    Unavailable
    Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption
    Unavailable
    Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption
    Ebook302 pages5 hours

    Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption

    By Steve Dennis

    ()

    Currently unavailable

    Currently unavailable

    About this ebook

    Physical retail isn’t dead—but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to deliver a powerful customer experience.

    Despite the clickbait headlines that warn of a “retail apocalypse,” many brick and mortar retail brands are enjoying strong growth and profits. Others, however, are destined to become obsolete because they offer merely convenience, decent prices, or an okay shopping experience. In Remarkable Retail, industry thought leader Steve Dennis argues that retailers can no longer count on scarcity to drive sales, or settle for providing indifferent in-store experiences, because customers live online and have a wealth of choice and information at their fingertips.

    In the book, Dennis unpacks the trends that are squeezing traditional stores and presents eight essential strategies for visionary retail leaders who are prepared to reimagine the customer experience in the age of digital disruption. A remarkable retailer is digitally enabled, human centered, harmonized, mobile, personal, connected, memorable, and radical.

    In most retail categories, digital channels are now central to the consumer’s journey, but that doesn’t mean people aren’t also shopping in stores. Packed with illuminating case studies from some of modern retail’s biggest success stories, Remarkable Retail shows retailers and those in adjunct industries such as manufacturing, marketing, and tech, what it takes to create big buzz around the in-store experience.

    In an age where consumers have short attention spans and myriad options, Remarkable Retail is your crucial roadmap to creating a powerful retail experience that keeps your customers coming back for more.

    LanguageEnglish
    PublisherLifeTree
    Release dateApr 14, 2020
    ISBN9781928055723
    Unavailable
    Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption
    Author

    Steve Dennis

    STEVE DENNIS is an acclaimed ghost-writer who usually collaborates with celebrities on autobiographies. The Times has said that the energy of his story-telling cannot be faulted.

    Read more from Steve Dennis

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