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Benefits Management: Granting Approvals

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Conclusions
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Approval to investigate the idea Approval to invest in qualifying the business case Approval to proceed to each visible horizon/ next bend in road Approval to proceed when changes arise
Change whose possibility was foreseen or not Change that is optional, mandatory, positive or negative

Approval to close the project


Prematurely or Completion of development Transfer of assured benefits enabler to Business As Usual (BAU) Asset/ capability brought into use (by SPA) to generate a benefits stream
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Those who by valorous ways become princesacquire a principality with difficulty, but they keep it with ease. The difficulties they have in acquiring it arise in part from the new rules and methods which they are forced to introduce to establish their government and its security. And it ought to be remembered that there is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things. Because the innovator has for enemies all those who have done well under the old conditions, and lukewarm defenders in those who may do well under the new. This coolness arises partly from fear of the opponents, who have the laws on their side, and partly from the incredulity of men, who do not readily believe in new things until they have had a long experience of them. Thus it happens that whenever those who are hostile have the opportunity to attack they do it like partisans, whilst the others defend lukewarmly, in such wise that the prince is endangered along with them.
Nicoli Machiavelli, 14691527
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An Executive Perspective on What Matters in Project Management


Simon Harris, PMP Simon Harris, PMP Ignorance is more expensive than education
2007,8 Logical Model Ltd Simon@LogicalModel.Net

Rolling Wave Planning Before/ After Stage Boundary


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Your ROI!
Licensed for individual use without fee. A commercial license (License@logicalmodel.net) removes this note: Please report unlicensed commercial use & share in fees levied What we have not covered What we have not covered How to establish strategy How to establish strategy How to translate strategy to strategically aligned projects How to translate strategy to strategically aligned projects How to create & communicate aavision of project end state How to create & communicate vision of project end state How to translate end-state into deliverables & tasks How to translate end-state into deliverables & tasks (I.e achieve scope control) (I.e achieve scope control) How to achieve benefits after project delivery How to achieve benefits after project delivery How to measure benefits ( (and KPIs/ KGIs) How to measure benefits and KPIs/ KGIs) How to manage portfolios and programmes How to manage portfolios and programmes (especially from aalimited or matrix structured resource pool) (especially from limited or matrix structured resource pool) It isn't what youve heard but what How to select between projects How to select between projects (I.e. ration the ability to absorb change) (I.e. ration the ability to absorb change) you do with it that makes the ROI How to ensure motivation (aka engagement) How to ensure motivation (aka engagement) How to maintain visibility of project status How to maintain visibility of project status How to close-down projects naturally or pre-maturely How to close-down projects naturally or pre-maturely How to define & capture acceptance criteria How to define & capture acceptance criteria How to verify acceptance criteria as we go How to verify acceptance criteria as we go (I.e. measure achievement) (I.e. measure achievement) How to validate acceptance criteria at the end How to validate acceptance criteria at the end (I.e. secure handover and be ready for Benefits Delivery) (I.e. secure handover and be ready for Benefits Delivery) How to estimate resource and budgets How to estimate resource and budgets How to make provision for uncertainty How to make provision for uncertainty How to track resource & budget usage vs. achievement How to track resource & budget usage vs. achievement (I.e. confirm value for money) (I.e. confirm value for money) How to assess and manage risk How to assess and manage risk How to establish communications & reporting How to establish communications & reporting 2007,8 Logical Model Ltd Simon@LogicalModel.Net How to assess project complexities & select aamatched project manager How to assess project complexities & select matched project manager How to delegate project monitoring 5 How to delegate project monitoring How to perform as aaproject board member How to perform as project board member How to create & operate aagovernance structure etc etc etc. How to create & operate governance structure etc etc etc.

What is Corporate Governance T JEC


PRO
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As detailed as is possible with what we know today


Detail Planning Time Now Far Term Activities Planning Packages Outline Planning

Consider how do you get the return on your sunk-cost: the time spent here today

Sir Adrian Cadbury


system by which boards of directors set aims supervise the management of the business "balance between economic and social goals framework to encourage the efficient use of resources accountability. The aim is to align as nearly as possible

COSO** reports five components for effective controls:


1. 2. 3. 4. 5. Control environment: tone set by managements style & philosophy Risk management: address the dynamics of the companys situation Control activities: policies and procedures that respond to risks to objectives Information and communication: 2 way, 360 degree flows Monitoring of control systems effectiveness: Deficiencies reported & fixed

Work Actuals packages Near Term Activities


Named resources Detailed tasks Final/Definitive Estimates
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Generic resources Activities Indicative Estimates

Generic resources Phases ROM Estimates

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* The Cadbury Report 1992 & 'Global Corporate Governance Forum', World Bank, 2000 6 **Committee of the Sponsoring Organisations of the Treadway Commission

Rolling Wave Planning Before/ After Stage Boundary


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If you are interested in instructor led training we would be pleased to discuss requirements
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Sponsors Duties
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As detailed as is possible with what we know today


Detail Planning Time Now Work packages Far Term Activities Planning Packages Actuals Actuals Near Term Activities
Named resources Detailed tasks Final/Definitive Estimates
2007,8 Logical Model Ltd Simon@LogicalModel.Net

For further help & assistance


Assist@LogicalModel.Net +44 (0) 84 52 57 57 07

At project initiation
Ensure goal is clear to all and gauge level of consensus (handle politics) Commission PM, secure resources/ budget

Consultancy & training in


Basic structured project management Tools and techniques for advanced project & programme management Leading complex projects Recovery of struggling projects Creating & running PMOs Project Risk and Quality Management Using Earned Value Analysis Board briefings on project control & governance

Continued
Dimension Four Benefits Realisation Method training and consultancy PRINCE2 Exam preparation & PRINCE2 use in the real-world Implementing IT Governance using the CobiT Framework Implementing Benefits Realisation & Lessons Learned processes

During project conduct


Monitor the market place & organisation for risk to business case Clear log-jams reported by the PM

At closure and post project


Agree work done is good enough (or ensure remediation) Ensure loose-ends 1) dont stop closure 2) have a safe home Direct activity to capitalise on new capabilities

Generic resources Activities Indicative Estimates

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2007,8 Logical Model Ltd Simon@LogicalModel.Net

(Safe) Project = (Governance over) Change


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Mission

& Values Why s Why hhs onttBusiness 60 M onBusiness 60 M Design (Modus Design (Modus Operandi) Operandi) Cascade intent & constraints Delegated Authorities & Tolerances (freedoms)

Stable

Set vision or goal Set vision or goal Plan Benefits Management Plan Benefits Management Engage business participants Engage business participants Define measures Define measures

Project Based Change

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Decision Making Architecture


How: Strategy How: Strategy Escalate decisions outside authority Report, Seek Guidance

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Best Practice Project Planning & Tracking


Needs or Objectives Needs or Objectives Strategic Risk Strategic Risk Deliverables Deliverables Bill of Materials & Quality Description Bill of Materials & Quality Description

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Stable

What Vision What Vision

Measure the results Measure the results


Technical Change

Scope Estimating

Change Objective

Technical Change Technical Change Planning Planning Business Planning Business Planning

Technical Delivery Business Transition Business Transition

What Strategy What Strategy

s onth s 8 M h 118M ont Divisional Objectives Divisional Objectives (Architectures) (Architectures) nthss 9 Moonth 9M Project Design (Planning) Project Design (Planning) nthss 3 Moonth 3M Technical Solution Design Technical Solution Design and execution and execution

How: Goals How: Goals

Schedule Estimating
Dependencies Dependencies

Task List (WBS) & Task List (WBS) & Work Assignments (OBS) Work Assignments (OBS)
Resourcing Resourcing

Business Change
Measure the Status Quo Measure the Status Quo Plan for realisation Plan for realisation Involve business participants Involve business participants
2007,8 Logical Model Ltd Simon@LogicalModel.Net

What Goal What Goal

How: Tasks How: Tasks

Project Governance
Embed tracking process Embed tracking process Foster business ownership Foster business ownership

Schedule Baseline Schedule Baseline

Scope & Responsibility Scope & Responsibility Baseline Baseline Response to Response to Tactical Risk Tactical Risk Finalised Finalised Cost/ Time/ Scope baselines Cost/ Time/ Scope baselines

What Tasks What Tasks

Impacts Impacts

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Monitoring, Monitoring, Tracking & Tracking & Control Control

Cost & Resource Estimating


Cost Baseline Cost Baseline

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What Is Different In Each Quadrant?

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Risk: Probabilistic Cost Vs. Benefits


Best Imaginable Most Likely

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Tools For Building Teams Around Goal Definition


Team
1+1+1=4
Roast Turkey

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Increasing Uncertainty

Alien
Unskilled, Inexperienced

Worst Imaginable Most Likely Best Imaginable

k Rs k h Riis Hiig h Hg

OutcomeBS Family Lunch


Vegetables Beverages

Stranger Repeater Runner


Unknown Goal Where ever we are going it is away from here Increasing Uncertainty

Costs

Benefits
sk Riisk Low R Low

Worst Imaginable

Staff

Motivation belief understanding involvement


Best Imaginable Most Likely Worst Imaginable
OBS TASKS Family Lunch

Experienced & Skilful

Walls, yellow-stickies, is composed of

Worst Imaginable Most Likely Best Imaginable


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What are the planning Clear Goal characteristics of each quadrant? Risks, Rewards, Controls, ?
2007,8 Logical Model Ltd Simon@LogicalModel.Net

Costs

Benefits
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Roast Turkey

Vegetables

Beverages

* From Eddie Obeng All Change!

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2007,8 Logical Model Ltd Simon@LogicalModel.Net

Buy Carve

Eat Roast Prep Serve

Eat

Buy Boil Peel

Serve

Buy

Chill

Serve

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Development & Management Stages


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Initiating Executing Executing Planning Closing Controlling Controlling Planning Controlling Planning Executing Controlling Planning Executing Controlling Closing Planning Controlling

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Portfolio Management
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How to Assess Estimates


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Wider context for project ownership


Maintain

Corporate objectives

Investigation

Design

Build

Integrate

Accept

Deploy

Simply a matter of all project results some-how add-up to a whole

Maximise Core business

Expand Core to new lines

All estimates are predictions of the future: uncertain


Build the Brand Grow staff & Culture

Increase efficiency

Insist on accuracy accept that


Automate process Executive Info Attain Service Levels

precision

takes

Improve Sales Process

Develop Products

Always ask to see the audit trail leading to cost and schedule

&

ID

Project Name/Desc

Sponsor

Project Manager

First Oil@ Date

RAG Status

Business Intelligence

1 Dec 20 Dec

Every estimate must be 3-point: Best, Worst, Most likely


Best: quickest or cheapest or most return & prevailing circumstances* Worst: most expensive or slowest or least return & circumstances* Most likely: the most frequently occurring outcome**

Go/No-Go Go/No-Go Go/No-Go Go/No-Go Go/No-Go Go/No-Go Plan Closing Initiating

Simple matter of resource rationing*


Resource Units 1 2&3

Christmas party

Executing Planning Initiating Planning Controlling Closing

Executing Planning Controlling

Executing Planning Controlling

Executing Planning Controlling

Executing

Project 1&2
Controlling

D B I A

D B I A

D B I A

D B I A

D B I A

Project 1 Time
2007,8 Logical Model Ltd Simon@LogicalModel.Net

Res-1 Available Demand Res-2 Available Demand Res-3 Available Demand

Jan Feb Mar Apr May 30 20 40 40 40 20 20 20 20 20 10 10 10 10 10 6 8 10 12 10 2 3 3 3 4 0 1 1 1 3 88 86 84 78 78

Calculate and choose confidence levels 50/50, 80/20 & 95/5


If the worst-case costs worst case benefits the project is low risk Everything else is increasingly risky: (& equally your reward too!)
2007,8 Logical Model Ltd Simon@LogicalModel.Net

<

YOUR risk
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Maintain
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*Neither are simple in political terms, both are simple in capability terms once 17 project planning & tracking is working properly

*Inconcievable that this value will not be the outlying marker ** The most common outcome if we were to do the task many times

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