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. ZS combines deep expertise with rigorous, fact-based analysis to deliver consulting services to management, and in the business operations and technology arenas to help companies improve performance and results. ZS helps companies achieve sales and marketing success through a complete and integrated range of services, from issue-specific solutions to large-scale business transformations. With more than 2000 professionals in 20 offices around the world, ZS Associates provides clients depth of expertise and breadth and capacity across marketing and sales functions. ZS is noted for its strong presence in the pharmaceutical and health care industries, yet our work has expanded into selected industries with significant investments in marketing and sales. Business Operations Group Overview ZS’ Business Operations group helps clients run their business better. ZS uses our marketing and sales expertise to identify improvement opportunities and how to overcome challenges, using data, facts and rigorous analysis to drive our recommendations. ZS collaborates with clients to design their solutions and provides capability building and outsourcing services that deliver substantial improvements in effectiveness and efficiency. Job Description Business Operations Associate (BOAs) enable and support our clients' sales and marketing activities. BOAs operate and optimize business processes, perform analyses, create deliverables and respond to client requests. As a BOA, you will: • Understand client business issues, operating business rules, data and standard operating procedures • Incorporate process changes in response to evolving business needs • Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks • Use ZS proprietary software and enterprise applications to create error-free deliverables • Interact with internal and client teams • Respond to ad hoc requests from the clients Qualifications • Bachelor's or master's degree in any engineering discipline, MIS, operations management, or other relevant degree • Demonstrated record of academic success Additionally, we seek individuals with the following personal skills: • Process management and improvement focus • Strong work ethic and personal initiative • Structured problem solving skills • Focus on quality and detail orientation • Excellent organizational and task management skills • Strong communication and business acumen • Ability to work across global cross-office teams • Client service orientation
All candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered