The Matrix of Change

 Step 1 : Identify Critical Processes
 Step 2 : Identify System Interactions  Step 3 : Identify Transition Interactions  Step 4 : Survey Stakeholders

Horizontal and Vertical Matrices
Matrix Interaction + Complementary Practices •Weak/No Interaction – Interfering Practices Horizontal Triangular Matrix +
Energized Organization Zero Non Conformance Eliminati - on Of NonValuesAdding Costs

Vertical Triangular Matrix + +

Target Practices

Existing Practices
+ + ++ + +
Efficient Low-Cost Operation

Flexible Equipment

Narrow Job Functions
Large WIP and Meet Product FG Inventories Requirements

Vertical Structure

Piece-Rate (Output) Pay Several Management Layers (6)

Low JIT Inventory

Line Rationalization

Designated Equipment

Few Management Layers (3-4)

Workers Paid Flat Rate

Greater Responsibility

Transition Matrix
Target Practices
Energized Organization Zero NonConformance

Workers Paid Flat Rate

Existing Practices
Efficient Low-Cost Operation

Designated Equipment Narrow Job Functions
Large WIP and FG Inventories
Piece-Rate (Output) Pay

Meet Product Requirements Vertical Structure

– – –

– –

Few Management Layers (3-4)

Greater Responsibility

Flexible Equipment

Low JIT Inventory

Several Management Layers (6)

– – – –

+ +

Line Rationalization

+ Complementary Practices •Weak/No Interaction – Interfering Practices

Elimination Of NonAdding Costs

Matrix Interaction

The Matrix of Change
Target Practices
Matrix Interaction

+

+ +
Eliminati on Of NonAdding Costs

+
Energized Organization Zero NonConformance

+

Workers Paid Flat Rate

+2

+1 0 -1 -2

Very Important Somewhat Important Irrelevant Somewhat Interfering Significantly Interfering

+

+

Efficient Low-Cost Operation

Existing Practices Designated Equipment Narrow Job Functions
Piece-Rate (Output) Pay

Importance

Importance to Job

-2
-1 +1

Large WIP and FG Inventories + + Requirements
Vertical Structure

+

Meet Product

– – –
+2

– –

Few Management Layers (3-4)

Greater Responsibility

Flexible Equipment

Low JIT Inventory

Several Management Layers (6)

– – – –
+2 +2

+ +


+1 +1

Importance

Line Rationalization

Complementary Practices • Weak/No Interaction – Interfering Practices

A Tornado Plot
-3
Narrow Responsibility

-2 -1 0

1 2 3
Greater Responsibility

Target

Buffer Inventory
Designated Equipment

JIT Inventory
Flexible Equipment

N/A
Layered Management

Line Rationalization

Flat Management

Piece Rates

Flat Pay

-3 -2 -1

0

1 2 3

Linked Matrices
B C D

A

B

C

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