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OLD Model of communication: explain our ineffectiveness PROTECTING CONTROLLING AVOIDING DEFENDING FORCING AN OUTCOME WORD > WORLD

MANIPULATING RESISTING CONVINCING CHANGING WITHHOLDING IN ORDER TO SURVIVE / FIX point of view, sentence, meaning, unanswerable question, 4 basic conversations: describe, express, command ========================== 3 points of view ... self to others, others to self, others to others Practices that give Access to communication. GIVING THINGS UP FORGIVING ACCEPTING DANCING IN THE CONVERSATION BRINGING EVERYTHING / NOTHING TO THE CONVERSATION BEING OF SERVICE ACKNOWLEDGING [INTEGRITY] [100% RESPONSIBILITY] [GENEROSITY]