Changes the opinion of others Behavioral indicators (for managing relationships) Level1. Maintains external network  Team working Level1. Builds relationships internally Level2. Builds relationships externally  Maintains regular two way communication with external contacts Identifies and nurtures external contacts who can contribute to the business Level3. Provides direction for the team  Influencing level1. Maintains external network  Actively manages external contacts as a business network Identifies and makes use of events for developing external network    . Supports team members level3. Builds relationships externally level3. Influences thinking of others Level3. Builds relationships internally  Adapts personal style to develop relationship with colleagues Adapts presentation of information to meet the needs of audience Level2.Projects a positive image Level2. Is a team member level2.Competency Competencies with level  Managing relationships Level1.

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