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2012


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1.

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2.

. ................................................................ 26

3.

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4.

. .................................... 38

5.

. ........................................................................... 40

(smart cards) ...........................................................43


Balanced Scorecard Strategy Map ........................................................................................49

& | - 2012


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- 2012 | &


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93,46% .

04.05.2012,
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12.03.2012,
, 351.730.608,87 .
30.04.2012 195.568.470,44 .
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31.07.2012,
33.750.497,63 16.214.217,50 .

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& | - 2012

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- 2012 | &

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& | - 2012

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- 2012 | &

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& | - 2012

13

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2. , . 4,
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5. , 9 ,
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: 3.622.340,56 .
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- 2012 | &

11

.


. 2003
(Virtual Private Network) on line
.


(data center)
.
:

(servers)
/ .
Oracle, , ,
.
web based ,
:

12

(Database Server Oracle 11gR2)


(Application Server Oracle 10gR2)

o backup (off-line )
o disaster recovery server.
disaster recovery Data Guard Oracle
physical standby database.
Oracle Web Server 10gR2, , firewall,
.
Mail - Proxy Server: LINUX CentOS
Antivirus Server: Windows Server 2003 R2
Domain Controllers: Windows Server 2008 service pack 2
(/)
web browser.
& | - 2012

MPLS VPN :

VPN .
, VPN ,
. , 2008,
. , , 27
VPN. 2012,
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VPN. , ,

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,
, sine-qua-non
.

- 2012 | &

13

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16/08/2012, 1.704.922,
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.

16/08/2012 771.492.
16/08/2012 785.387.
16/08/2012 1.556.879.

:

14

& | - 2012


1.600.000

1.555.484
1.550.000

1.531.995
1.500.000

1.548.338

1.556.879
1.559.753

1.505.875

1.479.644
1.450.000

1.450.820

1.400.000
1.350.000

[*] 2012 16/8/2012.


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- 2012 | &

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& | - 2012

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16/08/2012
148.043 79.242 68.801 .
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170.000

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158.071

160.000

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156.009

150.000
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[*] 2012 16/8/2012.


2012,
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& | - 2012

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20

& | - 2012


,
.
2011 ,
.

2004
892.734.988,47

2005
932.246.286,45

2006
996.307.100,78

2007
1.209.949.924,08

2008
1.161.147.877,42

2009
1.352.244.222,38

2010
1.270.942.800,79

2011
1.142.899.955,36

2012,
489.309.139,60 850 .


1,352,244,222.38

1.40
1.30

1,270,942,800.79

1,209,949,924.08
1.20

1,161,147,877.42 1,142,899,955.36

Billions

1.10
1.0
.90

996,307,100.78
932,246,286.45
892,734,988.47

850,000,000.00*

.80
.70
.60
2004

2005

2006

2007

2008

2009

2010

2011

2012

2012
.

- 2012 | &

21

,
.

2004
2005
2006
2007
181.818.000 197.300.000 195.340.338 230.441.948

2008
2009
2010
2011
253.327.678 265.727.427 215.809.140 216.507.967

2012, 102.576.626,33
180 .


300

265.727.427
253.327678
250

Millions

216.507.967
230.441.948

197.300.000
200

181.818.000

215.809.140

195.340.338
180.000.000*

150

100
2004

2005

2006

2007

2008

2009

2010

2011

2012

2012
.

22

& | - 2012

,
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1.80

Billions

1.498.443.290,20

1.720.443.850,4
6
1.719.728.580,94

1.546.750.883,54

1.40
1.403.365.243,90

1.349.025.744,84

1.00
847.758.720,93

0.60
2005

2006

2007

2008

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2011

2010 2011
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- 2012 | &

23

.
01/01/2012 2012,
634.200.441,01 , :



95.000.000,00

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50.000.000,00

60.000.000,00

10.000.000,00

70.000.000,00

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57.578.905,52

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70.450.162,07

55.000.000,00

13.000.000,00

68.000.000,00

61.000.000,00

14.000.000,00

75.000.000,00

105.622.347,22

20.127.931,72

125.750.278,94

634.200.441,01

per capita ,
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24

& | - 2012



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- 2012 | &

25

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26

& | - 2012

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.


01/01/1993, 3,25% 01/01/2013 4%,
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4% .


:
- 2012 | &

27

12,5% 2,55%
, 1% ,
31.10.2011. :
4 18/1950, 35 55 2084/1992, .
. 20524/0092/04/2012 ,
, 31.10.2011 (
2 4024/2011)
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: 4 18/1950, 2
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- 2012 | &

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- 2012 | &

31

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& | - 2012



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,
- 2012 | &

33

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web banking,
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(siloed thinking) .
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CRM
(Customer Relationship Management)
.

.
34

& | - 2012


.
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43

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( 50.000
) .
- 2012 | &

35

, .

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. :

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Service Canada, .
, ,
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36

& | - 2012

,
, .

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24 , 365 ,
.
(outsourcing).
. ,
,
, (end-to-end solution)
(workflow automation),
(services), (content management)
(delivery), . Software-AsA-Service, BPM over SOA (Business
Process Management over Service Oriented Architecture).
, ,
, .
Business Process Management :

,
.


,
.

- 2012 | &

37

,

.
.
,
,
.
. ,
BPM, .

, Service-Oriented Architecture

, .
, , (APIs)
.
, ,
. SOA .

, (services),
Web intranet.
Lego.
, SOA,
,
.
,
,
,
. ,
. SOA
. BPM SOA

,
.
,
eGovernment action plan 2011-2015
ISA (Interoperability solutions for European Public
Administrations Programme).

4. .
,
.
web services, ,
. :
38

& | - 2012

1. ().
,
2012. )

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31.12.2011 ,
. ( 600
)
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PIN fax , ,
.
4. - .
,
(CD),
.
.
.
5. ().

- 2012 | &

39

1599 ,
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( )
. ,
TAXIS ,
TAXIS
, .
, ,
TAXIS,
, .

5. .

665/1962 A 167/18-10-1962,
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....
,

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.
1962.

(smart cards).
, ,
,
. ,
,
70% . ,
, .


.
.
()
(. 2768/1999)
. 2008, . 3655/2008,
(). . 3918/2011
.
40

& | - 2012

(3918/2011, 17, . 2)
()
, . ,
,
. 3984/2011
,
:

1.
1.1.
1.2.
1.3.
2.
2.1.
2.2.
2.3. .

.. 501 ( 215/3-10-1989),
1, .. 195 ( 158/11-7-1996)
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International Social Security Association (ISSA),
.

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.
- 2012 | &

41

,
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, (2003),
(2008),
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42

& | - 2012

(smart cards)


, ,
.

,
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,
.
,
,
.


, a priori .
, .
, , web-based
Oracle. HTML5 CSS3
JavaScript ( jQuery, ext JS). AJAX
.
,
Oracle Forms.
HTTPS .
:

- 2012 | &

43

:
1.
2.
3.
4. ()
5.
:

44

& | - 2012

( chip) :
1.
2. ( , / )
3.
4. ( )
, ,
:
1.
2. G6PD
3. ( Ospen)
4.
5. (
)

.
, ,
.
(,
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/ USB.
OMNIKEY 3121 USB HID Global, ,
.
web
, .

.
/,
,
(username/password)
, .

- 2012 | &

45

(, ):

46

& | - 2012


, .

,
, .

,
,
.


, .

.


, eGesundheitskarte (eGK) , SESAM Vitale 2
, HIC (health insurance card), HPC (health professional card) PDC
(patient data card) , EHIC (electronic health insurance card)
) ( ), -
NETC@RDS ,
, ( Mount Sinai
) .
,
chip standard 64kb ( 72kb),
1kb, , ,
, , (
FINEID, CIE , ).
, (ISO 7810 7816).
,
: )
- 2012 | &

47

, , )
,
,

, )
. ,
(
barcodes ).
,
, ,
.
. ,
SESAM Vitale, 1,5 .
60.000 .
eGK (55
) 1,6 .

48

& | - 2012

Balanced Scorecard Strategy Map

,
, Balanced
Scorecard Strategy Map.

Adapted from the Balanced Scorecard by Robert S. Kaplan and Dave P. Norton. Harvard Business School Press. 1996.

- 2012 | &

49

50

& | - 2012