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Welcome to Adobe® Flash® Professional CS5.5. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the Flash Professional CS5.5 documentation. Minimum system requirements Install your software Uninstall your software Trial software Electronic licensing Registration information Flash Professional CS5.5 AIR Support Known Issues with Flash Professional CS5.5 Customer care Other resources
Minimum system requirements
NOTE: Flash Professional CS5.5 is a 32-bit application which can be installed on computers with either 32-bit or 64-bit operating systems.
Intel® Pentium® 4 or AMD Athlon® 64 processor
For updates to Flash Professional CS5. and iPad. additional free space required during installation (cannot install on flash-based storage devices) 1. Acrobat.5 system requirements. or Windows 7 1GB of RAM (2GB recommended) 3. applications created using AIR for iOS will only run on devices that support iOS 4 or higher and iPod Touch 3rd & 4th generation. For CS Live system requirements*. *Adobe CS Live services are complimentary for a limited time and include Adobe® BrowserLab. Applications created and published from Flash Professional CS5.com/go/flash_systemreqs. additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on flashbased storage devices) 1.6 1GB of RAM (2GB recommended) 4GB of available hard-disk space for installation. Business. iPhone 3GS and iPhone 4.5.024x768 display (1.• • • • • • • Microsoft® Windows® XP with Service Pack 2 (Service Pack 3 recommended) or Windows Vista® Home Premium. certified for 32-bit Windows XP and Windows Vista.2 required for multimedia features Broadband Internet connection required for online services and Creative Suite Subscription Edition software* Mac OS • • • • • • • • Multicore Intel® processor Mac OS X v10. Ultimate. visit www.024x768 display (1.6.com/go/cslive_requirements. visit www.2 operating system or higher. Adobe® Story and SiteCatalyst® NetAverages† Learn more.5GB of available hard-disk space for installation.7 or v10.2 required for multimedia features Broadband Internet connection required for online services and Creative Suite Subscription Edition software* In addition to the Adobe Flash Professional CS5.280x800 recommended) with 16-bit or greater video card DVD-ROM drive QuickTime 7.280x800 recommended) with 16-bit or greater video card DVD-ROM drive QuickTime 7.com.6.adobe. . For a list of the latest certified devices. Adobe® CS Review.com/flashplatform/certified_devices/. please visit www.adobe.5 for Android platforms will run on devices that run Google Android™ 2. or Enterprise with Service Pack 1.adobe.5 system requirements.
Select the product that you want to uninstall. click Uninstall. Select Remove Preferences. you cannot connect to the Internet.com/go/subscriptionedition. o In Windows Vista and Windows 7. Select the product that you want to uninstall. o IMPORTANT: Mac OS has uninstall functionality. and then follow the on-screen instructions. open the dmg file. For more information about your subscription software. click Change/Remove. Before you uninstall.com/go/cs5install. Uninstall your software 1. Trouble-shooting Installation Issues For additional CS5. open the Windows Control Panel and doubleclick Programs and Features. Do one of the following: o In Windows XP. and browser windows. then input your new and previous serial numbers in the serialization screen shown during launch. 3. 4. DO NOT drag applications to the trash to uninstall them. please go to Your Subscriptions at www. you will need to be connected to the Internet. To cancel your subscription. For more detailed information about troubleshooting your installation.adobe. double-click the product installer in Applications/Utilities/Adobe Installers or double-click on the Uninstall alias located in the Application folder. The installer will prompt you if it detects that you are offline. then Authenticate as an Administrator and follow the on-screen instructions. double-click Install.adobe.com/go/support_loganalyzer. . please note that uninstalling does not cancel or stop your subscription.adobe. you can install the trail version of the software and input your subscription serial number and Adobe ID during installation. If you are installing Flash Professional CS 5.com/go/subscription_learnmore.5 Subscription Edition software. and then follow the on-screen instructions. it will ask you to input the serial number of the product being upgraded. If you are uninstalling subscription software. and then follow the on-screen instructions. If for some reason. If you are installing as an upgrade.5. 5. To safely uninstall on Mac OS X. 2. open the Windows Control Panel and double-click Add or Remove Programs. An Adobe ID is required to purchase a subscription. go to www. navigate to the folder Adobe Flash Professional CS5. go to www. close all applications currently running on your system—including other Adobe applications. go to www.adobe.o If you downloaded the software from the web. the installer will check your system to find the valid upgrade product.5 installation help. If it cannot find it. You can also install the software in trial.
You can enter a serial number for the application itself or a serial number for any Creative Suite that contains the application.5.adobe. Other applications installed as part of the same Creative Suite will recognize the new serial number the next time the applications are launched. To find a reseller in your area. you can enter the serial number in any of the applications contained in the Creative Suite. To deactivate. Please contact your reseller or authorized Adobe licensing center to place an order for a volume license.5 and Audition CS5. Trial software Features in trial software The trial versions of After Effects CS5. If any of the applications have already been serialized with a different serial number. Volume licensing Volume licensing customers cannot purchase from a trial directly. Only applications running as a trial will recognize the new serial number. you will need to be connected to the Internet and will be required to enter an Adobe ID when prompted. For example. it will recognize the new serial number. The serial number you purchased is for the use of the software in a specific language. The file importer does not recognize file types that are not included in trial mode (such as MPEG and XDCAM files). If the product you purchased is one of the Creative Suites. it will continue to use that serial number until you remove the older serial number using the Help > Deactivate > Deactivate Permanently. HDV. choose Help > Deactivate. Adobe Media Encoder export does not include MPEG-4.Note: If you want to install the product on a different computer.com/go/resellerfinder_en.5 Subscription Edition. you must first deactivate the software on your computer. Adobe Premiere Pro CS5. MPEG-2. and will only be accepted by a product installed in that language. However. XDCAM and AVCHD formats and sequence presets are not supported in the trial for both Mac OS and Windows. The serialization screen will load the first time you launch the application.5. go to www. If you purchased Flash Professional CS 5. including the Acrobat X trial. MPEG-2 DVD or MPEG-2 Blu-ray as export formats in the trial. some codecs for encoding MPEG formats are available only with the full version of these products. Entering a serial number Enter the serial number for the software you purchased in the serialization screen. HDV is not included as a capture format in the Mac OS version of the trial.5 do not include some features that depend on software licensed from parties other than Adobe. a volume licensing serial number can be used to serialize all Creative Suite applications. Flash Professional CS5. . Then on the next launch of the application.
adobe.com/ios/. This product may automatically attempt to activate over the Internet. visit http://market. See www. Flash Professional CS5. In order to take advantage of your complimentary subscription of CS Live services. . Please note that if you purchased Flash Professional CS 5.adobe.com/go/eulas for details.com/publish to set up an account. and get up-to-date product information.5 Subscription Edition on the Adobe Store. For more information. you must register your product.5 now supports the publishing of AIR applications for Android so developers can deliver applications to the Android Market. A developer certificate from Apple is required in order to test and deploy applications to iOS devices.Electronic licensing You must accept the license agreement and warranty terms to use this product. This requires the developer to be a member of the iOS Developer Program and follow the program guidelines.apple.5 and the Android Market Flash Professional CS5. go to http://www. Developers will need to establish an account with the Android Market to publish their application. newsletters.com/go/learn_air_relnotes_en. Registration information Creating or entering an Adobe ID registers your software and sets up access to Adobe CS Live online services.com/go/activation for details.android. Apple App Store Submission Requirements Developers can deliver applications built with AIR for iOS to the Apple App Store. your product is already registered and you already have access to Adobe CS Live online services. training. and invitations to Adobe events and seminars. See www. Apple provides information on its developer programs at http://developer.5 AIR Support Flash Professional CS5.adobe. For the latest information about Adobe AIR releases.
Support Plan Options and Technical Resources If you require technical assistance for your product. registration. and support. Adobe user-to-user forums.com/go/intlsupport/.adobe. sales.com/go/wish/.5 For a list of known issues. then click GO.adobe. including information on complimentary and fee-based support plans and troubleshooting resources. Outside of North America.adobe.com/go/learn_flash_support_en.com for your region or country and click on Contact. Customer care Customer Service Adobe Customer Service provides assistance with product information. An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region. choose a different country or region. Free troubleshooting resources include Adobe’s support knowledgebase. please visit Adobe. more information is available at http://www.com/go/support/. To find out how to contact Adobe Customer Service. go to http://www. click on the drop down menu under the question “Need a different country or region?”. inspiration. and other non-technical issues. go to www. Submitting Bugs & Feature Requests To submit feature request and bugs for Flash Professional. please send our team an email by completing the following form: http://www.adobe. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible. Other resources For complete Help plus community-based instruction. Adobe Support Advisor and more.adobe. .Known issues with Flash Professional CS5. go to http://www.com/go/fl_cs55_knownissues_en.
Adobe website Adobe TV Adobe Design Center Adobe Developer Center Flash Developer Center ActionScript Developer Center User Forums Adobe User Groups Adobe Marketplace and Exchange Training Adobe Certification Program Adobe Partner Programs Find an Adobe Authorized Training Center Find an Adobe Authorized Print Service Provider Creative Suite Subscription Edition Help To convert your trial to purchase. © 2011 Adobe Systems Incorporated.com/go/thirdparty/. All rights reserved.adobe. click http://www.adobe. Legal Notices Third Party Code Information available at http://www. .com/go/buy_flashpro.
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