EXL Service Philippines Inc.

6/F One E-Com Center Harbor Drive, SM Mall of Asia Complex Pasay City, 1308

Ms. Annie Alcantara Manager/Supervisor All State Roadside Services EXL Service Philippines Inc.

Dear Ms. Alcantara, Please accept this letter as my formal resignation from EXL Service Philippines Inc. as Customer Service Representative. While my contract requires me to work until February 20, 2013, I would be obliged if I could cease work immediately. I will assume this is satisfactory unless otherwise noted. Please let me know if I can be of assistance during the transition. Respectfully yours,

Raymond P. Cruz Customer Service Representative All State Roadside Services

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