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Published by: Kasper Spiro on Nov 01, 2012
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Learning objectives

Supporting business objectives with better learning objectives

Concurrent session 204 Wednesday, October 31 2012 1:15 PM - 2:15 PM DevLearn conference, Las Vegas By Kasper Spiro


Social media Mobile

Performance support Non-LMS Learning


Workplace learning
Social learning Informal learning

We can create better and more effective eLearning by making better use of learning objectives. They can help in:
• • • • • designing personalizing tracking and tracing evaluating connecting to the business

The goal of this presentation is to explore how to:
• • • • • connect learning to the business (goals) translate business goals in learning objectives design courses based on learning objectives measure progress based on learning objectives use learning objectives to individualize eLearning courses • report on learning objectives

Action Mapping
1. Identify the business goal 2. Identify what people need to do (instead of need to know), translate them into actions 3. Design a (real world) activity for each action that help people practice each behavior 4. Identify what people really (really?) need to know, add that information

Action Mapping plus ….
If you use learning objectives you will add:
• Instructional design support • A better way to inform the learner on goals and progress • Personalize the eLearning experience (on a course and a curriculum level) • Connect your learning outcome to business goals

My approach
1. 2. 3. 4. 5. 6. Identify the business goal Create learning objectives; Design your curriculum Design a specific course Learning Evaluate learning outcome in relation to the business objectives

Identify the business goals 1. Identify the business goals
• Connect to the right people/departments in your organization, be part of the process
– Set the goals for your learning department in terms of contribution to these business goals (first perform also step 2 and 3) – Make sure they are measurable

Identify the business goals 2. Create learning objectives
• Determine what people need to be able to do to fulfilthe business goals
– Talk to the business

• Determine what they already can do
– Perform a baseline if possible

• Determine the ‘learning gap’
– In skills and knowledge

• Create learning objectives (for the whole period) • Set your goals in terms of learning outcomes
– Make them measurable

Identify the business goals 3. Design your curriculum
• Make a high level design of your learning interventions
– Base them on your learning objectives – Make sure they are in Action terms

• Set a measurable goal for each intervention • Allocate budget to each intervention • Get approval for outcomes (your goals) from the business

Identify the business goals 4. Design a specific course
• Make a business manager the ‘client’ • Start with the learning objectives (and budget and outcome target) • Translate them into activities
– Get subject matter experts involved

• Use didactical structure
– Learning objectives – Questions/cases – Information

• Keep the business informed
– Be as agile as you can, give demo’s every one or two weeks

• Deliver course • Evaluate course
– With the business

4. Didactics

Learning objectives

Questions and cases


5. Learning process
Objectives will:
1. 2. 3. 4. inform the learner on the goals inform the learner on the progress personalize the eLearning experience report learning outcomes

Inform the learner on the goals

Inform the learner on his progress

Personalize the eLearning
– In a course
• • • • Use branching techniques on question, case or assessment level Create study advices Show where to go Use learning objectives to create an adaptive learning path between courses

– In the curriculum


Study advise

Navigation help

Report the learning outcome
– You can report on learning objectives in Scorm
• • Make sure your LMS supports this Invest in proper reports.

6. Evaluate learning outcome
1. Evaluate each course/learning intervention with client 2. Evaluate learning outcome in relation to the business objectives with business • Show how well you did to fill the learning gap
– Compare outcome with baseline


Using action mapping approach in combination with learning objectives will:
• Improve your eLearning • Make your results measurable • Help you to connect learning to the business

Used sources
• Cathy Moore
– Action Mapping: http://blog.cathy-moore.com/2008/05/be-an-elearning-action-hero/

• Kasper Spiro
– Blog on agile learning http://kasperspiro.com/2011/11/24/agile-e-learning-development/ – Screen shots from easygenerator: www.easygenerator.com

Contact info
Kasper Spiro, CEO easygenerator K.Spiro@easygenerator.com (work) or Mail@KasperSpiro.com (private) www.easygenerator.com Linkedin, Twitter and Skype: KasperSpiro

Blog: www.KasperSpiro.com

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