CA Spectrum and CA NetQoS Performance Center

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Integration Guide
CA Spectrum r9.2.1 / CA Performance Center r6.1

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At http://ca.CA Technologies Product References This document references the following CA Technologies products: ■ ■ ■ ■ ■ ■ CA Spectrum® (CA Spectrum) CA NetQoS Performance Center (CA Performance Center) CA NetQoS ReporterAnalyzer™ (ReporterAnalyzer) CA NetQoS NetVoyant® (NetVoyant) CA NetQoS Event Manager (Event Manager) CA Application Delivery Analysis. Small Business.com/support.com/docs. . you can send a message to techpubs@ca. which is available on the CA Support website at http://ca. complete our short customer survey. you can access the following: ■ ■ ■ ■ ■ Online and telephone contact information for technical assistance and customer services Information about user communities and forums Product and documentation downloads CA Support policies and guidelines Other helpful resources appropriate for your product Providing Feedback About Product Documentation If you have comments or questions about CA Technologies product documentation. CA Technologies provides one site where you can access the information you need for your Home Office. formerly known as CA NetQoS SuperAgent® (SuperAgent) Contact CA Technologies Contact CA Support For your convenience.com. and Enterprise CA Technologies products. If you would like to provide feedback about CA Technologies product documentation.

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.................. 13 Enable CA Spectrum-Performance Center Event Polling... 19 Chapter 7: Enabling Debug Logging Index 21 23 Contents 5 ............................. 8 Chapter 2: About CA Spectrum-Performance Center Integration Architecture Chapter 3: Configuring CA Spectrum-Performance Center Integration 11 13 Configure CA Spectrum as a Data Source in the Performance Center ................................................... 14 Chapter 4: CA Spectrum-Performance Center Integration Known Anomalies Chapter 5: Modifying Data Sources After CA Spectrum-Performance Center Integration Chapter 6: Restoring the SpectroSERVER Database 15 17 19 Remove CA Spectrum as a Data Source in the Performance Center ......................................................... 8 Model Synchronization Eligibility ........................................Contents Chapter 1: About CA Spectrum-Performance Center Integration 7 CA Spectrum-Performance Center Integration Version Requirements ...................................................... 8 Device Model Synchronization ..........

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will transition the associated Performance Center Event’s status to Closed. raises CA Spectrum alarms on models in the SpectroSERVER topology. For more information about managing alarms in the OneClick Console. Note: Changes to alarms in the OneClick Console. Event polling is enabled via the Administration Page for CA Spectrum-Performance Center Integration Configuration. corresponding CA Spectrum alarms are located and cleared automatically. Clearing a Performance Center-based alarm in the OneClick Console will transition the status of the associated Performance Center Event to Closed. This event poller periodically connects to the Event Manager and extracts landscape-specific events which are converted into CA Spectrum alarm set or clear events asserted on models in the landscape. Each landscape in a CA Spectrum distributed environment has an event poller assigned to it. such as a user clearing an alarm.Chapter 1: About CA Spectrum-Performance Center Integration CA Spectrum-Performance Center Integration extracts event data from the Event Manager and converts it into CA Spectrum events. in turn. see the Operator Guide. Chapter 1: About CA Spectrum-Performance Center Integration 7 . The default polling interval is 60 seconds. This. Polling for Threshold and Incident events begins once synchronization has completed. As clear events are processed. The alarms can be viewed and administered from the OneClick Console.

the model’s processing will be postponed until the next synchronization. ■ Models derived from CA Spectrum model type Port that have: ■ ■ ■ A parent device that has been synchronized A valid IfIndex value All landscape models Device Model Synchronization For device model synchronization.158(+) Event Manager: 2.CA Spectrum-Performance Center Integration Version Requirements CA Spectrum-Performance Center Integration Version Requirements CA Spectrum-Performance Center Integration (r9. in accordance with the following table information.1) requires the following versions: ■ Required components: ■ ■ ■ Performance Center: 6. Model Class Router SubType Router 8 Integration Guide . CA Spectrum-Performance Center Integration uses Model_Class (attribute 0x11ee8) to determine the Performance Center SubType of a device.2.1.114(+) Optional components (latest versions): ■ ■ ■ NetVoyant ReporterAnalyzer SuperAgent Model Synchronization Eligibility CA Spectrum requires that one of the following sets of criteria be met for a model to be eligible for synchronization with Performance Center: ■ Models derived from CA Spectrum model type Device that have: ■ ■ A valid IP address A Model_State (attribute 0x1007c) of Active Note: If Model_State is not Active.1.

Chapter 1: About CA Spectrum-Performance Center Integration 9 .Device Model Synchronization Model Class Switch-Router Switch Workstation-Server SubType Router Switches Workstations For models whose Model_Class is not specified in the previous table. the default SubType of 'Other' is used.

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Important! Full synchronization should be run during non-business hours when possible. This polling happens every 60 seconds by default. Any models added or removed from the DSS are processed. – ■ ■ ■ Incremental synchronization occurs every five minutes. Chapter 2: About CA Spectrum-Performance Center Integration Architecture 11 .Chapter 2: About CA Spectrum-Performance Center Integration Architecture CA Spectrum-Performance Center Integration architecture has the following process flow: ■ A single SpectroSERVER or Distributed SpectroSERVER (DSS) can be synchronized with Performance Center by specifying the OneClick web server as a Performance Center data source. – Full synchronization occurs when the data source is first added to Performance Center. Each landscape in the DSS is defined as a Performance Center group. Devices and interfaces in the DSS are synchronized with Performance Center and added to the appropriate landscape group. OneClick polls Event Manager for events that are relevant to a specified landscape group. Any retrieved events are then translated to CA Spectrum events which will generate/assert alarms against the appropriate model.

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Type the port number for OneClick in the Port field. you must add CA Spectrum as a data source in Performance Center so that these components can share information. complete the following steps: 1. 6. The Add New Data Source page opens. Chapter 3: Configuring CA Spectrum-Performance Center Integration 13 . 4. 7. The Data Source page opens. Configure CA Spectrum as a Data Source in the Performance Center (see page 13) 2. Click Data Sources in the Settings section. Click Save.Chapter 3: Configuring CA Spectrum-Performance Center Integration To configure CA Spectrum-Performance Center Integration. Select Spectrum Infrastructure Manager from the Source Type drop-down list. Launch the Performance Center console and click Admin. You have now added CA Spectrum as a data source and the synchronization process is initiated. 5. Follow these steps: 1. Type the host name for OneClick in the Host Name field. Click New. Enable CA Spectrum-Performance Center Event Polling (see page 14) Configure CA Spectrum as a Data Source in the Performance Center As part of setting up CA Spectrum-Performance Center Integration. 2. 3. The Administration page opens.

3. The event polling settings you configured take effect on the next poll cycle. Enter the desired polling interval. Click Save. Click Administration in the OneClick home page. in seconds. Click Performance Center Integration Configuration in the left panel. 2. This is done from the Integration Configuration page in the OneClick Administration pages. 5. Select the Enabled option in the Event Polling field. 4. Note: For more about the Performance Center Integration Configuration Page. Note: Only the Threshold and Incident events will be retrieved by this polling. Follow these steps: 1. see the Administrator Guide. The Administration Pages open. in the Event Polling Interval field. you must enable event polling and specify how often CA Spectrum will query Event Manager for events. 14 Integration Guide . The Performance Center Integration Configuration page opens.Enable CA Spectrum-Performance Center Event Polling Enable CA Spectrum-Performance Center Event Polling As part of the CA Spectrum-Performance Center Integration.

To correct the mapping. After the next incremental synchronization. Any device that CA Spectrum reports with an IPv6 primary address will not be mapped to devices reported by data sources that do not support IPv6 addresses. CA Spectrum may fall out of sync and not recover. event processing behavior will be undefined. the model will be mapped properly. it is recommended that CA Spectrum be removed and re-added as a data source once the Event Manager has been added back in.Chapter 4: CA Spectrum-Performance Center Integration Known Anomalies CA Spectrum-Performance Center Integration has the following known anomalies: ■ ■ If a device is modeled as a non-proxy model on more than one landscape. that event will not be processed by CA Spectrum. per normal maintenance mode behavior. ■ ■ More information: Remove CA Spectrum as a Data Source in the Performance Center (see page 19) Modifying Data Sources After CA Spectrum-Performance Center Integration (see page 17) Chapter 4: CA Spectrum-Performance Center Integration Known Anomalies 15 . Some data sources do not support IPv6 addresses. If the Event Manager data source is removed. If this occurs. If a model is in maintenance mode in CA Spectrum when a Performance Center-based event is received. you can destroy the CA Spectrum model and rediscover it using an IPv4 address.

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during an upgrade). Use the following guidelines when adding back a data source in Performance Center after CA Spectrum-Performance Center Integration has already been configured: ■ ■ If CA Spectrum exists as a data source in Performance Center when you add back another data source. If CA Spectrum does not exist as a data source in Performance Center. restart tomcat. Important! If the correct procedure is not followed. add any non-CA Spectrum data sources first and then add CA Spectrum as a data source. Chapter 5: Modifying Data Sources After CA Spectrum-Performance Center Integration 17 . data between CA Spectrum and Performance Center may not synchronize correctly.Chapter 5: Modifying Data Sources After CA Spectrum-Performance Center Integration If you need to remove a data source in the Performance Center after CA Spectrum-Performance Center Integration has been established (for example. you must follow certain steps when adding it back for the CA Spectrum-Performance Center Integration to synchronize correctly.

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Launch the Performance Center console and click Admin. The Data Source page opens. Click Data Sources in the Settings section. 4. The Administration page opens. Restart the OneClick server. Important! If the following steps are not performed in the specified order. data between CA Spectrum and Performance Center may not synchronize correctly. 3. complete the following steps. see the Database Management Guide. Follow these steps: 1. 2. Follow these steps: 1. Remove CA Spectrum as a Data Source in the Performance Center Remove CA Spectrum as a data source in the Performance Center as part of the process when restoring the SpectroSERVER database to a previous state.Chapter 6: Restoring the SpectroSERVER Database To restore the SpectroSERVER database to a previous state after CA Spectrum-Performance Center Integration. Add CA Spectrum as a data source in the Performance Center (see page 13). This process helps ensure correct synchronization between CA Spectrum and the Performance Center after the database has been restored. 2. Restore the SpectroSERVER database. Chapter 6: Restoring the SpectroSERVER Database 19 . Remove CA Spectrum as a data source in the Performance Center (see page 19). Note: For information about restoring the SpectroSERVER database.

The Delete Data Source page opens. and synchronization between CA Spectrum and Performance Center no longer occurs. The data source is successfully deleted. Click Delete. 4. Select the OneClick host name and click Delete. 20 Integration Guide .Remove CA Spectrum as a Data Source in the Performance Center 3.

Chapter 7: Enabling Debug Logging To facilitate the investigation of issues. Chapter 7: Enabling Debug Logging 21 . enable Performance Center Integration debug logging on the OneClick Web Server. Note: Enabling the Performance Center Integration debug logging can potentially generate a large volume of data in a short amount of time.

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contacting • 3 W workstation-server • 8 E Event Manager • 11 version • 8 event polling • 7. 11. contacting • 3 S SpectroSERVER database • 19 SuperAgent • 8 support. 14 F full synchronization • 11 I incremental synchronization • 11 IPv6 addresses • 15 M maintenance mode • 15 model eligibility • 8 Model_class • 8 N NetVoyant • 8 non-proxy model • 15 P Performance Center group • 11 Performance Center Integration Configuration Page • 14 Index 23 .Index A alarm clearing • 7 alarm set • 7 anomalies • 15 Performance Center version • 8 R ReporterAnalyzer • 8 router • 8 C configuring • 13 contacting technical support • 3 customer support. 15. contacting • 3 switch • 8 switch-router • 8 synchronization • 11 D data sources • 13. 17 adding • 13 removing • 19 debug logging • 21 device model synchronization • 8 distributed SpectroSERVER • 11 T technical support.

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