Learn how to write effective self evaluations and get ahead in your career

Simple Evaluation
Phrases to Write a Great Self Evaluation for a Successful Performance Review
By Jeremy Reis, MBA

Simple Evaluation: Phrases to Write a Great Self Evaluation for a Successful Performance Review http://www.simpleevaluation.com
Copyright © 2011 by Jeremy Reis, Jerm.com All Rights Reserved. You may use these phrases for personal use only and may not resell them, repackage them, or republish them. No patent liability is assumed with respect to the use of information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors and omissions. Neither is any liability assumed for damages resulting from the use of information contained herein. Published in the United States.

Table of Contents

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Self Evaluation Templates ..................................................................................... 10 Core Competencies ....................................................................................................... 10

Adaptability .......................................................................................................... 12 Adaptability: Exceeds Expectations .............................................................................. 12 Adaptability: Meets Expectations ................................................................................. 13 Adaptability: Below Expectations ................................................................................. 13

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Attendance and Punctuality .................................................................................. 15 Attendance and Punctuality: Exceeds Expectations ..................................................... 15 Attendance and Punctuality: Meets Expectations ....................................................... 16 Attendance and Punctuality: Below Expectations ........................................................ 16

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Attitude ................................................................................................................ 18 Attitude: Exceeds Expectations .................................................................................... 18 Attitude: Meets Expectations ....................................................................................... 19 Attitude: Below Expectations ....................................................................................... 19

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Communication..................................................................................................... 21 Communication: Exceeds Expectations ........................................................................ 21 Communication: Meets Expectations ........................................................................... 22 Communication: Below Expectations ........................................................................... 22

........................6 Company Compliance ............................... 25 7 Continuous Improvement................................................................................................................ 37 ............................................... 28 Continuous Improvement: Below Expectations ................................................................................................................................................ 24 Company Compliance: Exceeds Expectations..................................................... 27 Continuous Improvement: Meets Expectations ......... 30 Cooperation: Meets Expectations .................... 36 Critical Thinking Skills: Exceeds Expectations ........................................................................................................................................................................................................................................................ 27 Continuous Improvement: Exceeds Expectations ....................................... 31 9 Creativity and Innovation ....................................... 36 Critical Thinking Skills: Meets Expectations .............................................................................................................................. 24 Company Compliance: Meets Expectations ...... 25 Company Compliance: Below Expectations .............................................................................. 33 Creativity and Innovation: Meets Expectations....................................................................................... 30 Cooperation: Exceeds Expectations .... 34 10 Critical Thinking Skills ........................................................................................................ 33 Creativity and Innovation: Exceeds Expectations ......................................... 37 Critical Thinking Skills: Below Expectations ................................................................................................... 28 8 Cooperation ................................... 31 Cooperation: Below Expectations.......................................................................................... 34 Creativity and Innovation: Below Expectations .....

..................................... 51 Initiative: Exceeds Expectations.......................... 42 Dependability: Exceeds Expectations ................................................... 45 Ethics: Exceeds Expectations ...................................................................... 43 13 Ethics ................................... 48 Goal and Objective Setting: Exceeds Expectations ................................................................................................................................................. 40 Customer Satisfaction: Below Expectations ......11 Customer Satisfaction ............................................................... 52 ............................................................................... 45 Ethics: Meets Expectations .............................................................................................................................................................. 49 15 Initiative .................................................................................................................................................. 42 Dependability: Meets Expectations .............................. 40 12 Dependability .......... 51 Initiative: Meets Expectations ............................................ 43 Dependability: Below Expectations ..................................................................................... 52 Initiative: Below Expectations.......................................................................... 49 Goal and Objective Setting: Below Expectations ............ 46 14 Goal and Objective Setting ... 48 Goal and Objective Setting: Meets Expectations ................................................................................................................................................................................................................... 39 Customer Satisfaction: Meets Expectations ..................................... 45 Ethics: Below Expectations ......................................................................................................................................................................................................................................................................................... 39 Customer Satisfaction: Exceeds Expectations .......................

..................................................................................................... 57 Job Knowledge: Exceeds Expectations ................................................................................................. 60 Judgment and Decision Making: Meets Expectations ............ 60 Judgment and Decision Making: Exceeds Expectations ............................................................................................................................................ 58 Job Knowledge: Below Expectations .................................... 58 18 Judgment and Decision Making .............................................................................................................................................................................................................. 66 Listening Skills: Below Expectations ........16 Interpersonal Skills ............................................................... 63 Leadership: Exceeds Expectations .................. 61 19 Leadership ................................................................. 66 Listening Skills: Meets Expectations ....... 54 Interpersonal Skills: Exceeds Expectations ............................................. 61 Judgment and Decision Making: Below Expectations ......... 55 Interpersonal Skills: Below Expectations ............................................................................................................................................................................. 67 .. 55 17 Job Knowledge ...................................................................................................................................................................................................................... 57 Job Knowledge: Meets Expectations .... 64 20 Listening Skills .................................................................................................................. 64 Leadership: Below Expectations ............................................. 66 Listening Skills: Exceeds Expectations .................................................................................................................... 63 Leadership: Meets Expectations ..................................................... 54 Interpersonal Skills: Meets Expectations ............

............................................................................................................................ 82 Professionalism: Below Expectations ............................................................................................................................ 75 Problem Solving: Exceeds Expectations................. 78 Productivity: Exceeds Expectations ................................................................................................................................... 73 23 Problem Solving ....................... 70 Managerial Style: Below Expectations .............................................................................................. 69 Managerial Style: Exceeds Expectations ............... 73 Organization and Planning: Below Expectations ........21 Managerial Style ............................. 79 Productivity: Below Expectations ................................................................................... 76 Problem Solving: Below Expectations......................... 75 Problem Solving: Meets Expectations ..................................................................................................................... 70 22 Organization and Planning ............................................................................................................................................................................................................................................................. 81 Professionalism: Meets Expectations ...................................... 72 Organization and Planning: Exceeds Expectations . 79 25 Professionalism .................... 69 Managerial Style: Meets Expectations ......................................................................................................................... 82 ............................................................................... 81 Professionalism: Exceeds Expectations ................................................................................................................ 78 Productivity: Meets Expectations ........................................... 76 24 Productivity .................................................................................................... 72 Organization and Planning: Meets Expectations ......

..................... 88 Sales: Below Expectations................. 91 29 Technical Skills ............. 88 28 Teamwork ..................26 Quality ................. 96 Time Management: Exceeds Expectations ............................................................................................................ 84 Quality: Meets Expectations .................................................................................................................................................................... 87 Sales: Exceeds Expectations ...................................................................................................................................... 90 Teamwork: Exceeds Expectations .................................... 97 Time Management: Below Expectations ............................................... 87 Sales: Meets Expectations ....................................................................................... 90 Teamwork: Meets Expectations ................................................................................................................... 96 Time Management: Meets Expectations ..................................................... 84 Quality: Exceeds Expectations ............................................................................................................................ 97 ................................................................................................................................................................................................................................................................. 93 Technical Skills: Meets Expectations ...... 91 Teamwork: Below Expectations................................................................................................................... 85 27 Sales .......... 93 Technical Skills: Exceeds Expectations..................... 85 Quality: Below Expectations ........................................... 94 30 Time Management .................................................................................................................................................................................................................................................................................................. 94 Technical Skills: Below Expectations ................................................................

............................................................................. 99 Training: Meets Expectations ..................................31 Training................................. 99 Training: Exceeds Expectations ....................... 100 Training: Below Expectations...................................... 100 .....................................................................................................................................................................

Attendance and Punctuality 3.Chapter 1 SELF EVALUATION TEMPLATES Finding the right words for your self evaluation can be a difficult task. but how do you describe your strengths without seeming cocky? How do you describe your weaknesses without being too negative? In this book. Adaptability 2. Company Compliance 5. categorized by exceeds expectations. and below expectations. Creativity and Innovation 8. no matter the circumstances. so we’ve written the complete self evaluation templates with 30 different core competencies each: 1. Customer Satisfaction 10. meets expectations. Communication 4. Continuous Improvement 6. We all have strengths and weaknesses. Critical Thinking Skills 9. You will find paragraphs for each core competency. We’ve written hundreds of template paragraphs you can use to quickly complete your self evaluation – and impress your management team. CORE COMPETENCIES Each company has its own set of values and we don’t know specifically what your company values. Dependability Simple Evaluation Page 10 . Cooperation 7. you will find the right ways to describe yourself on the self evaluation. These are easy to copy and paste into your own self evaluation.

Professionalism 24. Teamwork 27. Telephone Support Skills 28. Problem Solving 22. Technical Skills 29. Time Management 30. Ethics 12. Quality 25. Training Simple Evaluation Page 11 . Job Knowledge 16. Organization and Planning 21. Managerial Style (for Supervisors) 20. Goal and Objective Setting 13. Listening Skills 19. Judgment and Decision Making 17. Initiative 14. Interpersonal Skills 15.11. Leadership 18. Sales 26. Productivity 23.

I consistently show composure when put into a stressful situation. I will continue to handle changes that may arise and provide support to team members. I understand how to handle it with ease. I face challenges head on and with a motivated spirit. This has not only demonstrated my ability to cope with change. I will continue to remain nimble and adapt to changing circumstances. I see change as an opportunity. Over the next year. The past year has seen a number of changes happen in our department. I believe I am a very flexible employee. being able to rapidly assess a situation and adapt is crucial. I have handled the changes well and supported other employees who were troubled by them. despite not knowing what may be coming at me next. We have a very fast paced environment and I understand how to navigate the changes and provide high quality work. I believe I have been flexible and a productive member of the team. I am one of the most proficient employees at maintaining composure and change as it is demanded. Over the next year. Simple Evaluation Page 12 . but resulted in improved team dynamics. In an environment that is constantly changing.Chapter 2 ADAPTABILITY ADAPTABILITY: EXCEEDS EXPECTATIONS “ “ “ “ “ Though many people find change difficult to handle. I encourage others to take initiative when new projects or assignments come available and quickly adapt when times require it. I try to calm those working around me by keeping them focused on a specific goal.

I’ve learned to embrace it with renewed energy. I handle changes of schedule and office protocol with ease. At these times. I face challenges with composure. I could improve by adapting to the addition of new responsibilities.ADAPTABILITY: MEETS EXPECTATIONS “ “ “ “ “ “ I frequently adjust my work schedule to meet the needs of the team. I adapt to changing schedules and assignments. and even help to calm those around me in times of stress. I know I struggle with some tasks that are not part of my job. Sometimes. I know I lose focus of the end goal. I am very willing to make the necessary changes to help the team succeed. ADAPTABILITY: BELOW EXPECTATIONS Occasionally. and have made suggestions on how to improve them further. and show that I can adapt to new challenges that arise during an assignment. I have greatly improved in adaptability this year. While I once shied away from change with discomfort. and have proven that I can adjust to sudden changes within the work place. demonstrating I can adapt to changing work schedules. Simple Evaluation Page 13 . identifying solutions and efficient alternatives instead of cracking under the pressure. I consistently maintain composure during times of stress. I become frustrated when faced with sudden. I believe I am a versatile employee who does what is necessary to keep business moving forward and I will continue this over the next year. I have been willing to work odd hours when a project requires it. unexpected changes. My attitude toward unforeseen challenges could use improvement. I have satisfactory standards of adaptability.

There are times when I struggle with new work assignments and training. Some of these changes are just too large to adapt to quickly. I will work on documenting processes and keeping up with the changes in the business. Simple Evaluation Page 14 . I will work on accepting all types of change. These fluctuations in the environment have made it difficult to keep track of the changes in the environment. I will continue to work on improving in this area. I will work on improving my acceptance of change. but I need some latitude to achieve these in my own timeframe. and I will work to improve in this area. I understand how important these are to the business.“ “ “ “ I have a tendency to micromanage assignments and allow for little deviation in plan or schedule. I understand not everyone appreciates this style. but struggle when we have larger issues that affect the whole office or department. Over the next year. We are in a period of change and I have struggled to keep up. I do well adapting to small changes at work.

Chapter 3
ATTENDANCE AND PUNCTUALITY
ATTENDANCE AND PUNCTUALITY: EXCEEDS EXPECTATIONS

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I believe this year I have demonstrated that I care greatly about attendance and punctuality. I get to work early to be prepared to start a productive and efficient work day. I’ve had perfect attendance this past year.

Not only does Jason exemplify our standards of attendance and punctuality, but he takes initiative to improve the attendance and punctuality of those around him. He creatively introduced new incentives to keep his subordinates motivated to be at work, and their work is consistently efficient because of it.

I am quite reliable in terms of punctuality and attendance. I show up on time every day, and do not leave early without prior approval and meeting his obligations. Additionally, I started a carpool to improve the punctuality of others.

I start each day ready for the challenges ahead. I am dependable and maintain a great schedule throughout the year. I will continue to try to excel in attendance and punctuality.

I have a nearly perfect record of attendance and am on-time, ready to work, each day. I always seek prior approval before taking a day off, and arrange for back up support during any absences. I complete my assignments on-time and my meetings end on-time.

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ATTENDANCE AND PUNCTUALITY: MEETS EXPECTATIONS

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I have very good attendance. I start and end meetings on time which helps keep my team productive. I continue to work on improving my time management skills to continue remaining on-time.

I complete my assignments accurately and on time and am prepared for meetings. I rarely have a sick day and have improved my attendance this year. I meet all company standards for attendance and punctuality.

A number of times I’ve had to work late to complete a project on-time. I do so without complaint and want all of our projects to be successful. I believe I meet all expectations for attendance and punctuality, showing up on time and eager to work.

I schedule vacations well in advance, ensuring that necessary preparations are made for my absence. I show up on time and only leave early when my work is completed, and I have received the necessary permission from my manager. I support my peers when they are struggling with time management, and am willing to take on extra work for the benefit of the team.

I have satisfactory attendance. I believe I have been on-time to work and work my full schedule most work days. There have been, on occasion, days where I have been late to work, but I stay late to make up the time. I will continue to work to improve my attendance.

ATTENDANCE AND PUNCTUALITY: BELOW EXPECTATIONS
For most of the year, I have no attendance problems. During inclement weather, traffic can cause me to be late on occasion. I try to adjust the time I leave to make up for this, but on occasion I am still late. I will continue to work on improving my punctuality.

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At times, I have a bad habit of arriving late to work. I understand how this affects my team and am working on a plan to improve my attendance. I will show greater effort to arrive on time and begin work along with everyone else.

Though my attendance is good, I know some of my breaks have run a little long this year. I will continue to work on keeping my breaks to their allotted time and improve in attendance and punctuality.

I consistently arrive to work on time, and schedules her absences according to regulations. However, I understand the perception that I spend a lot of time on personal matters at work. I will work on improving this and ensuring that my work time is devoted to business matters.

My attendance has suffered at times due to unforeseen personal circumstances. I believe that I am a reliable team member. I do understand the negative effect on my colleagues and will work to improve in this area.

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One of my greatest strengths is showing an exemplary attitude at all times. I treat subordinates in a way that encourages growth and improvement and am always willing to lend an ear when a team member faces a difficult challenge. always using it to make improvements. I remain actively engaged in my projects throughout the entire work day. I accept criticism well. I consistently portray an attitude communicating respect and patience. Simple Evaluation Page 18 . I have strong motivation in my responsibilities throughout the day.Chapter 4 ATTITUDE ATTITUDE: EXCEEDS EXPECTATIONS “ “ “ “ “ I think I display a uniquely positive attitude toward my work. always showing enthusiasm and good humor when taking on a project. and remain actively engaged with my colleagues. and never shy away from a challenge. This helps keep my team working quickly and efficiently. Offering encouragement and support is one of the things that sets me apart. always excited to take on a new assignment or additional responsibilities. I believe this provides an excellent example for the ideal work attitude. I work to keep a positive attitude and help motivate others to do the same. and it shows in the high quality of my final products. I demonstrate a very good attitude toward work. I find it easy to be energetic and ready to start work in the morning. I like to keep people focused on a goal. I believe I use humor effectively on my team to relieve tension.

ATTITUDE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I like to remain fully engaged in his work until completion. but have not been able to fully disperse it. I ask insightful and well-formulated questions. I believe this is a strong way to provide an example to my. I have a tendency to take constructive criticism personally. I believe I am willing to go the extra mile to put others at ease. but am consistently very critical of myself. and instead of using it as Simple Evaluation Page 19 . I have an encouraging spirit and a determined attitude to help to motivate those around me. I show a unique attitude toward work. I attempt to maintain a positive attitude. and frequently support team members in need. I am going to work to improve my attitude and my coworker’s perceptions of my attitude. always looking for something new to learn about the industry. fostering a comfortable and open work atmosphere. This next year. and also work hard to make sure others feel at ease. ATTITUDE: BELOW EXPECTATIONS There are times where people have an impression that I am uninterested and unmotivated attitude toward my assignments. My attitude toward positive change is one of enthusiasm. There is often much office drama and I try to avoid it and not let personal issues affect the quality of his work. I enjoy going the extra mile to complete an assignment. and I consistently puts forth an effort to improve myself and my surroundings. I believe I have an attitude committed to progress and make frequent suggestions to improve processes and the way we work. I try to always remain a positive thinker and help to motivate those around me during times of stress or difficulty. I have worked to improve this perception. I will continue to work to improve in this area over the next year.

it’s just extreme focus on the work at hand. They perceive me as being angry and frustrated. I will work to improve my communication skills and dealing with people even when I am in the middle of a task. it creates issues within my team because people feel that I am always competing with them. I do not want people to believe I have an air of superiority and will work this year to tone down my competitiveness. and perhaps at time I am. This has resulted in the impression that I don’t care. I understand I have a very competitive attitude. when in fact. I let my feelings of fear and rejection stop me from progressing.a method to improve. This is an area of focus for the next year. There are times where work can get very emotional and this has been off-putting to some of my coworkers. “ “ “ I have a tendency to get so focused on a task that I ignore the people around me. but I know this is poor emotion control and I will work to improve it. Simple Evaluation Page 20 . While this can be good for certain aspects of business.

I provide timely and constructive feedback.Chapter 5 COMMUNICATION COMMUNICATION: EXCEEDS EXPECTATIONS “ “ “ “ “ My goal is to cultivate an office environment of openness. and I am personally requested on many projects. I foster open information sharing and enhances the productivity of my team. I remain composed under stress. My communication with clients is always exceptional. I believe I stand out among my peers. always making others feel welcome to visit my office for a discussion. I am often sought after for feedback on a project. In terms of communication. Additionally. I regularly request constructive feedback when turning in an assignment. I work to create a welcoming and inclusive work environment. Simple Evaluation Page 21 . as well. and provide clear explanations when asked to clarify a difficult issue. holding weekly staff meetings to make sure everyone is on the same page. I excel as a public speaker and a company spokesperson. I do it all in a friendly and non-aggressive manner. and communicates problems in order to solve them more efficiently. and have a calming influence on those around me. I am in constant communication with my team. I have set up a system of information sharing to ensure that everyone on the team is kept up-to-date on industry advancements and relevant changes to office policy. conducting myself with dignity and openness in every business venture. I ask questions when faced with doubt.

I am always making others feel welcome and act as a calming influence when an upsetting situation arises. my feedback on projects is always very productive. I need to work more on being consistently prepared in order to better communicate my ideas. I allow subordinates to express their successes. While I have struggled with open communication in the past. always explaining ideas in a clear and precise manner. Additionally. always keeping open lines of communication with clients and colleagues. I have greatly improved in that department over the course of the year. I will continue to make progress in this area. keeping my team comfortable and productive. At times. I often provide feedback to my subordinates. while at other times I struggle to explain concepts. I regularly keep open lines of communication. I have proven to be an effective communicator. and introduced in a non-intimidating way. and demonstrate a real willingness to hear all available information before making a final decision. COMMUNICATION: BELOW EXPECTATIONS I find that I am an inconsistent communicator. I demonstrate an evolved sense of humor and candor during business dealings. Where I once was afraid to request clarification. I hold frequent meetings with my team to keep them updated of changes in the field. I now welcome the opportunity to ask well-prepared questions. Simple Evaluation Page 22 . I create an inclusive work environment. I will work to improve my preparation in the future. keeping my team focused and up-todate on advancements in the field. and requests feedback from my superiors. I believe I communicate well. I believe I am insightful.COMMUNICATION: MEETS EXPECTATIONS “ “ “ “ “ “ I believe I am a satisfactory communicator.

but one which I am committed to improving. but I understand how this can be viewed as isolation and not communicating with others well. I have been working to engage with my peers for help. I know I need to find my voice and find the confidence to express my ideas. I have a strong personality which has a tendency to alienate some around me and I will work to improve this. I will work on improving my teamwork. I need to improve my communication by fostering open lines with my coworkers and be more welcoming with my interactions. I am a quiet person which comes across as shyness or possibly aloofness. but still find it challenging to communicate my need for assistance. I prefer to handle assignments on my own rather than communicate with other team members. I believe this is the best path to getting things accomplished right. this is evident as I am often overwhelmed with work. I find it difficult at times to ask for help and when a task is late.“ “ “ “ At times. This is a difficult proposition. Simple Evaluation Page 23 .

I believe I have an excellent understanding of how to comply with company procedures in my current position.Chapter 6 COMPANY COMPLIANCE COMPANY COMPLIANCE: EXCEEDS EXPECTATIONS “ “ “ “ “ I always try to adhere perfectly to our processes and procedures. This is one of my strengths – I pause long enough to consider how decisions would affect the company and then act accordingly. I have worked hard this year to ensure we have properly trained and followed all company rules. I will continue to excel with company compliance. This is an area I excel in and will continue to excel in this year. I consistently keep my staff up to date with company policy and ensure it is followed to the letter. This has been an area of focus for me. I believe I have an excellent understanding of what the company expects and the policies and procedures that must be followed. I am proud of my team’s efforts to uphold company policies and remain compliant with all company directives. Managing and training others on department procedures is a joy of mine. It is something I truly relish and believe sets us apart from our competitors. I believe I am a model employee in this regard. Simple Evaluation Page 24 . It is important to remain productive and efficient by following all company regulations.

I can improve in communicating changes in company direction this next year. I will continue to keep up to date in this area. I understand the effect this can have on my team and will resolve to make sure all activities follow proper procedure. I support the company’s vision and mission and work hard to achieve it. I am regularly relied upon to instruct other employees in regards to these rules and how they should act under them. We are in a well regulated industry and I make sure that my team and I follow all of the rules. COMPANY COMPLIANCE: BELOW EXPECTATIONS There are a number of times where I know I have violated a procedure or company policy in order to get the work done. I work well within the parameters set by my manager. and company policies to the letter.COMPANY COMPLIANCE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I understand the company processes and regulations and work hard to meet them. Simple Evaluation Page 25 . I will continue to work on this initiative and make sure I follow all company policies and procedures. I understand and follow all rules and regulations set by our company. I understand how to comply with everything the company has asked of me and I believe I have done a good job with this. Sometimes my work requires minor adjustments to the stated policy. This protects our firm and my team from legal exposure and also ensures we are being ethical in all we do. I work well within the framework setup for me by the company and my manager. but I always keep the company in mind when acting. but I understand there are times when I am expected to think and act independently and I struggle to achieve this. regulations. I work within the parameters of the company procedures to the best of my ability.

but I understand the company wants me to follow them to the letter despite the deficiencies. Though I believe I have done well in this regard. Many of these have seemed outdated. In the future. There has been an impression that I am unreliable when it comes to following procedures and policies.“ “ “ There have been some of the policies where I have struggled to adopt and practice them. I will follow these policies to the letter. Simple Evaluation Page 26 . I understand there have been times where I have short cut the company policies to save time and I understand this is not acceptable practice. I am working on documenting these deficiencies so these policies can be revised and improved. I understand how this impression could have developed and will work hard this next year to improve in this area.

When we do have changing conditions. I have also learned how to affect positive change to the work environment during these times. and other coworkers. I find implementing new ways of doing business both easy and effective. I have made a number of breakthroughs in performance this year through continually improving my productivity.Chapter 7 CONTINUOUS IMPROVEMENT CONTINUOUS IMPROVEMENT: EXCEEDS EXPECTATIONS “ “ “ “ “ Change is inevitable and I excel at using change as an opportunity. which if improved. I believe this is an area of strength: identifying opportunities where I can improve and see great returns. I highly value feedback received which allows me to constantly improve myself. I will continue evolving and improving in my position. Continuous improvement is not just a business catchphrase. I will continue working hard in the area of continuous improvement. I am exciting about the potential improvements I will make this next year. I understand how to make the best of the situation and improve myself. the work of my team. I will continue to improve in my job and improve how I work with others. increase productivity and make us better as a company. but something that we should all be seeking. I will continue to work on this progress. To survive in business one must evolve and I believe I am very good at identifying inefficiencies in my own work. I am constantly evaluating and improving the way I work to continue making both incremental and breakthrough improvements. Simple Evaluation Page 27 .

I am not very good at the former. I know this is an area of improvement for me and a focus this year. I then identify a solution and implement it. it just comes naturally to me to identify potential improvements in my work processes. I think continuous improvement is a good area of focus for continued investment. identify inefficiencies. but very good at the latter. Overall. Simple Evaluation Page 28 . identify the symptoms and what is actually the root problem. I receive input from my team on potential improvements and then we implement and test them. CONTINUOUS IMPROVEMENT: BELOW EXPECTATIONS I struggle to identify new improvements in my work that I can actually improvement. I will continue to work to find ways to improve how we do our jobs. I have made a number of incremental improvements to how I work and will continue to do so this year. I can see a problem. I have attended kaizen training and implemented much of it in my day to day work. I understand how to document a process. I don’t believe I have a great talent in continuous improvement. but since then have improved and see it working well. I will work to improve in process improvement as well. Part of continuous improvement is identifying process improvement ideas.CONTINUOUS IMPROVEMENT: MEETS EXPECTATIONS “ “ “ “ “ “ I have made a number of small. I am good at identifying and eliminating suboptimal processes in our work environment. The best ones are retained and we restart the process. I do not feel empowered to make changes and find it difficult to implement new processes at work. This is an area which I will continue to improve in this next year. another is identifying problems and breaking them down to their root cause. There are a number of parts of kaizen that I initially struggled with in my job. These have result in increased productivity and efficiency. instead. and improve it. incremental improvements to my work and to processes my department uses.

Simple Evaluation Page 29 . This is something I struggle in and would like more assistance finding ways to improve my work. This next year. I will focus on making small changes that will make major changes – over time. I would like to feel more ownership over what I do so the changes I make hold value. I understand I need to change in this area. but one which I hold. I am at a loss for coming up with new ideas for continuous improvement. breakthrough changes to the detriment of allowing small changes to take hold. I do not feel like I have ownership of my work and do not feel the motivation to make changes to how I work. but I believe we are positioned to be efficient as we currently are. This is at odds with the desires of management and one area which I understand I am at conflict with coworkers.“ “ “ “ I understand the focus on continuous improvement. I don’t know how to creatively think up ways to improve and struggle with decision making when presented with different options to potentially improve. I understand this isn’t a popular opinion. This has resulted in a year of missed opportunities. One of my focuses has been on major.

I create an atmosphere of mutual teamwork and support. we have been able to accomplish more together than any of us could individually. The team cooperates well with one another and makes sure the job gets accomplished. Our environment is always in flux and I try to handle the changes well and find ways to help others accept change. I try to always be willing to lend a hand in times of need and bring teams of people together around a common goal. I understand how to bring disparate groups of people together and promote cooperation. Through my leadership. I believe I am an asset because I can effectively work with people to complete a project or successfully achieve a goal.Chapter 8 COOPERATION COOPERATION: EXCEEDS EXPECTATIONS “ “ “ “ “ I find it very easy to adapt to changing circumstances. This has led to a team-centered environment. Simple Evaluation Page 30 . our work environment is positive and inclusive. My goal is to make a positive contribution to team morale and I believe I am successful at this. My focus this year has been to be an encourager of my fellow team members. One of my strengths is offering assistance to coworkers in need. I will continue to contribute in this area over the next year. By making sure everyone understands this is a team effort.

This is an area which I believe I am very good at. I coordinate individual workers together to meet deadlines and work effectively as a team. but fall short in cooperating on group projects and in partnership with staff members. I can learn and take on new tasks with ease. I am always willing to lend a hand and find creative ways to ensure others will as well. and members of other teams. I have struggled collaborating with others. I give of myself to make sure the job is well done. but find it difficult to train and communicate these tasks to team members. and also their team goals. One of my strengths is finding ways to make a positive contribution to teamwork. I believe our team is a model for teamwork and cooperation. I encourage others around me to work towards a common goal. I have been very good with individual tasks. I find it easy to ensure that we are focused on team goals and help each employee both accomplish their individual goals. but I have not always been successful with. I make sure projects are a team effort and am always willing to lend a hand when needed. COOPERATION: BELOW EXPECTATIONS At times. This will continue to be an area of focus for me. managers. staff. This has created an inclusive and cooperative environment. I have not been consistent enough with effectively involving others in learning new systems or processes. This has been an area I have been working on.COOPERATION: MEETS EXPECTATIONS “ “ “ “ “ “ “ I cooperate well with coworkers. At all times I try to be an encourager and make sure everyone is able to effectively contribute to the team’s goals. Simple Evaluation Page 31 . I work to coordinate individual team members together to ensure we work well together and accomplish much together.

I understand the team nature of our work environment and will continue to make efforts to be more inclusive. I do share crucial information and ideas with coworkers. I will continue to work on focusing my efforts towards the team. Some believe I am very territorial with my work. I am expected to perform a much more team-focused effort and I have frankly struggled to make the transition. but I believe I am just better at accomplishing tasks alone. but the actual tasks I prefer to work with alone. When I moved into this role.“ “ “ Unfortunately. I came from one which was very individual-focused and demanded a great deal of focus. I need to manage this perception and demonstrate a renewed effort to cooperate with team members and make sure the job gets done. a perception has arose that I am unwilling or unable to offer help in times of need. Simple Evaluation Page 32 . In this new job.

I am often approached to develop a solution no one else has thought of. I foster creativity on my team by holding brainstorming sessions and encouraging new ideas.Chapter 9 CREATIVITY AND INNOVATION CREATIVITY AND INNOVATION: EXCEEDS EXPECTATIONS “ “ I display signs of originality everyday with the fresh ideas I bring to the table. frequently contributing new ideas at meetings. I show consistent strength in creativity and innovation. This has led to a number of improvements to work processes and Simple Evaluation Page 33 . When faced with a difficult problem. I know these creative contributions have proven to be an indispensable part of conducting innovative business. I am constantly questioning common practices and regulations in order to refine and improve office standards. I successfully funnel the creative recommendations of staff into practical applications. I am very visual and can see the solution before anyone else. skillfully adapting to new information and facing challenges that arise with spirit and determination. My unique and helpful suggestions have been used on multiple occasions to increase office productivity and improve the overall work environment at the office. “ “ “ I easily imagine new solutions and then put them into practice. I exemplify a refined standard of creativity and innovation. I pull the team together to focus on a common goal. I will continue to excel with my creativity. and offers alternative suggestions when obstacles arise. Additionally. proving my ability to productively contribute to the team.

thinking creatively and providing fresh ideas. I will continue to work on offering creative solutions. At times others see my approach as aggressive and I am working to soften how I say things. I have a tendency to develop an Simple Evaluation Page 34 . Although I have struggled with originality in the past. My recent assignments have exemplified signs of creativity. This artistic flair has provided a number of creative ideas for our team to implement. I also show ingenuity when facing difficult situations. actively participating in meetings and making suggestions for improvement. I try to provide a novel perspective. My suggestions have been put to use on many occasions.increased the productivity of my team. but there are times when I struggle to complete things. offering new ideas and perspectives. I satisfy all standards for creativity and innovation. CREATIVITY AND INNOVATION: MEETS EXPECTATIONS “ “ “ “ “ “ I like to provide a new perspective on difficult projects. I offer a creative touch to an otherwise monotonous role. I have shown great improvements over the past year. and makes continued efforts to actively participate at meetings. I satisfy the expectations for creativity and innovation. I have proven to be consistently creative and innovative. I show great potential in creativity and innovation. proving my ability to explore new perspectives in order to approach a project differently. Whenever we need a fresh look at a problem. CREATIVITY AND INNOVATION: BELOW EXPECTATIONS I believe I have shown great potential in the areas of creativity and innovation. I show consistent progress in my work. consistently providing useful feedback to improve project strategies. I encourage thinking of alternatives when my team runs into a wall and have built a collaborative work environment.

I lack motivation to face challenges with initiative.exciting new idea. I know I have the potential to excel in this area and will work to rediscover my past talents. I understand my work would improve if I were more willing to take risks and face challenges. Simple Evaluation Page 35 . I have struggled to stimulate ideas among my staff and peers. but since moving into a manager role. I am moving in the wrong direction when it comes to creativity and innovation. I look to others to solve them. The biggest challenge I have found in being creating is trying to create original ideas. I find it easiest to be creative when working with a team. but honestly I lack confidence to be creative on my own. but lose confidence as the project faces problems. This is by nature – I am not a risk taker and like to play it safe which has resulted in an appearance of a lack of creativity. choosing to let others offer solutions instead. I found it easy to be creative. Lately. In the past. which is causing my work to suffer. “ “ “ “ I know I have struggled lately to remain focused enough to innovate. I am hesitant of risks. I plan on working to improve in this area this year. my contributions have decreased and at times. Instead of tackling the problem productively in these situations. This appears on the outside as being reluctant to explore new approaches and alternatives.

“ “ “ I have been very good this year at analyzing situations and discovering the right solutions. This is one area where I believe I have performed excellently this year. what potential paths we can take. This skill has led to a number of situations where we have been able to find different paths to take and generate additional revenue.Chapter 10 CRITICAL THINKING SKILLS CRITICAL THINKING SKILLS: EXCEEDS EXPECTATIONS “ “ I have a very analytical mind. Simple Evaluation Page 36 . and how to summarize it. Critical thinking skills have been key to our team’s success and I have been the highest performer in this area. I believe the attention I placed on this area has really paid off this year. The methodical nature my team uses to pursue long term ideas is refreshing. I believe critical thinking skills is one of my strengths. My ideas are well grounded and practical. I have excelled at reviewing a situation and quickly identifying the key elements of the situation. This has created an environment where calculated risk taking is rewarded and understanding the long term needs of the business is almost second nature. I will continue to work in the area of critical thinking this year. I understand how to logically examine something and provide a well reasoned response. There is often little middle ground when it comes to critical thinking skills: you either have it or you don’t. One of the areas of focus this year has been training the team to think about the long term implications of short term actions. There have been a number of difficult issues to examine and resolve and I believe I have handled them all very well.

I have an analytical mind and enjoy dissecting a situation to discover root causes. One of the key challenges in our department is being able to properly analyze a situation and discover all of the factors involved and offer a good diagnosis. and offer suggestions for the proper direction to go.CRITICAL THINKING SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ Critical analysis skills are in short supply and I have made this an area of focus this year. identified unstated assumptions and information. I am able to marshal pertinent information and properly interpret the information to find the connection between seemingly unrelated issues. analyze data. My judgment of potential resolutions has been very good. On a number of occasions. Connecting the dots from A to B is a difficult skill to master. many times. My research skills are excellent and have. CRITICAL THINKING SKILLS: BELOW EXPECTATIONS I am good at analyzing a situation and providing alternatives and ideas. This is an area of focus: how to strategically think about the long term business. I am able to discern the right solutions and draw good conclusions from all of the information presented. I do well with short term problems and situations. Simple Evaluation Page 37 . but struggle to think more long term and how the short term actions could affect long term decisions. These skills have resulted in excellent resolutions for many situations this year. This is one area I have paid particular attention to this year and believe my results speak for themselves. I have applied critical thinking to situations and we have reaped good results. but one which I believe I excel at. I plan to continue to contribute in this area. I am very good at recognizing problems and creating a prioritization of the steps to solve it. I will continue to focus on improving my critical thinking skills.

On occasion. I realize this has caused a number of problems or delays that could have been avoided. Unfortunately.“ “ “ “ Sometimes. when I probably should have spent more time reviewing and critiquing them. This has resulted in a couple of situations where my team has become upset with me. Though I believe I am very good at acquiring and interpreting information. I am working on providing more well-reasoned analyze and learning how to discard irrelevant information. I plan on working to be more critical of my ideas to ensure I am seeing the entire field of options before selecting a path to pursue. This is an area of focus for improvement this year. but struggle to help my team develop these skills. There are times when I am not entirely sure of the best solution and do not have adequate time to fully analyze the situation. I find I struggle to develop good conclusions from data provided. There have been times where I have spent far too much time analyzing a situation. I am good at analyzing a situation. I struggle when it comes time to analyze the information to provide potential options for moving forward. I find myself convinced a particular solution is correct without reviewing all available options. Simple Evaluation Page 38 . This is an area I will work to improve in this year. I have dismissed a number of good analyses in favor of my own.

Simple Evaluation Page 39 . My customer service ratings are stellar and I have very satisfied customers. I believe I offer excellent customer service to meet the varied needs of my clients. understand how to deal with difficult ones. I will continue to provide excellent customer service. This is crucial for the success of our team and our company. Customer service has been a focus of mine this year. and aim to have a satisfied customer with each experience. I understand the importance of the customer relationship and how cultivate a happy and satisfied client. I believe I am deeply focused on the customer experience. I understand how to deal with difficult customers and resolve major problems. Impressing customers with high quality. I want our customers to love our brand and our company and through this dedication to the customer. I wouldn’t have a job. I listen to customers. Without customers.Chapter 11 CUSTOMER SATISFACTION CUSTOMER SATISFACTION: EXCEEDS EXPECTATIONS “ “ “ “ “ I understand the latitude available to ensure customer satisfaction and do everything necessary to retain customers. increase our revenue. My internal customer surveys have been excellent and I have received excellent ratings from my manager and coworkers. A focus on the customers is the quickest way to generate good returns for a company. unique service is my specialty and something I will continue to perfect.

I can improve in follow-up communications with clients this next year. I am good at handling customer interactions – and very good at handling difficult customers. This is an area of strength for me. I have missed a number of opportunities to up sell clients. I have a very good approach to handling customers and believe this has resulted in an excellent image for the company. I believe I am good at handling customer situations and resolving problems. CUSTOMER SATISFACTION: BELOW EXPECTATIONS I have been made aware that the company has received a number of complaints about my customer service. I will continue to improve with my customer service. I believe this has resulted in a number of great customer experiences and saved the company several customers. I value our customers and work hard to make sure they are pleased with the company and my service. I have frequently failed to meet the sales quota. I am very good at reading the customer and crafting a solution that is right for them. Up sells make up a good portion of our net sales and I understand I am required to meet a sales quota. This has resulted in a number of problems which must be resolved. I will focus on improving my customer service. I understand how to listen to and calm down customers in stressful situations. These complaints center around follow up to customer issues and has resulted in a number of unsatisfied clients. Simple Evaluation Page 40 . My customer surveys have been consistently good. I will continue to work on improving the customer experience. Unfortunately.CUSTOMER SATISFACTION: MEETS EXPECTATIONS “ “ “ “ “ “ Though my customer service ratings are high. I have built a number of great relationships with our clients and focus on customer service with each interaction. My customer satisfaction numbers met goal this year.

I have struggled with some of the relationships of key customers for our department.“ “ “ “ My customer service ratings have not been up to par this year. I do deal with a number of internal customers. I have struggled to retain customers and have found dealing with difficult customers to be frustrating. These situations are out of my comfort zone and I struggle to find a resolution. Simple Evaluation Page 41 . I do not always know how to handle the situation and frankly do not enjoy angry customers. Though I don’t have an external customer facing role. though I am trying to mend these relationships and deliver stellar results. This is an area I understand I need much improvement in and plan to participate in new training and coaching. This is an area I will work to improve this year. I believe additional training and coaching will help me learn how to properly handle these customers and ensure a disagreement doesn’t turn into a lost client. There are times when I have struggled with difficult customers. A focus this year is to rebuild these relationships and improve my customer service ability. many of whom are upset with my performance this year. I understand not all of my clients have been happy with my work.

or changed my schedule to meet the demands of a project and deliver it on time. Simple Evaluation Page 42 . I am someone who will get it finished and delivered. I have shown that I will do what it takes to get things done. There are times when we have tasks that absolutely must get done. I demonstrate this through a commitment to meeting or exceeding deadlines for projects and goals. trustworthy. There have been a number of times this year when I have worked late. I believe I am a very reliable and committed member of the team. This dependability and willingness to get things accomplished is a great asset to my team. and dependable. I believe I am one of the most reliable employees at our firm.Chapter 12 DEPENDABILITY DEPENDABILITY: EXCEEDS EXPECTATIONS “ “ “ “ “ I faithfully commit to get the job done and consistently perform above expectations. despite any obstacles in the way. I believe I am responsible. I am willing to do whatever it takes to get the job done in an effective manner. weekends. When something has to get done. I do so with a positive attitude and willingness to complete it cheerfully. I will continue to grow in this area. I am committed to success in this organization! I find a way to get the job done. I will continue to improve in this area and continue to be trustworthy.

but I have worked to improve in this area and will continue to find new ways to demonstrate my reliability. I understand I am relied upon to provide great performance each day. and the company. I work well with others and respond to requests for help. each time. I will continue to grow with my dependability. I am committed to getting the job done with whatever effort. I believe I have achieved this. scheduling. I will continue to work on improving my dependability. my team. This has caused my dependability to be questioned. Simple Evaluation Page 43 . I consistently perform well and receive high marks for my productivity. I am very consistent with my work product and deliver on time. I do not complain when asked to work overtime and offer to help when others are swamped with work.DEPENDABILITY: MEETS EXPECTATIONS “ “ “ “ “ “ I have demonstrated that I am one of the hardest workers and I care about my job. I believe this has shown my reliability and I have contributed as required to the needs of the team. DEPENDABILITY: BELOW EXPECTATIONS There have been times this year when I have struggled to complete tasks on time. and demands required. I find time to make sure my staff are not stretched too thin and offer to help to alleviate stress. I reliably complete my work on time and within budget. I believe my steadfastness on the job is admirable and I work without ceasing on major projects or if we have a problem. I believe I am a responsible employee who completes tasks in a timely and efficient manner. I work late as required and am willing to alter my shift to help my coworkers or management.

This year. Some believe this has reflected negatively on my dependability. Due to personal needs. yet I should be more considerate of others when they have difficulties. Simple Evaluation Page 44 . This is an area of focus for me and one which I will improve in. I just cannot meet all of the demands on my time. I understand there have been a number of projects I have been late with and have not effectively communicated before the project was late.“ “ “ “ Since moving into management. This has offered an impression that I am not committed entirely to getting the job accomplished. I have not been able to work overtime or weekends as sometimes required. I will work to balance the demands of my supervisory role and the needs of my team. I am committed. Though I believe I am mostly reliable. I have my own workload which is cyclical in nature. I will work to improve my dependability. I have struggled to keep up with my own duties as well as to help when the team gets behind on work. I will work to free up my schedule this next year. A number of times I have failed to help my teammates as they struggled under the weight of the work.

Simple Evaluation Page 45 . legal. but I have stood firm and have not violated company policies. I follow all company policies. but also the intent of the rules. US. ETHICS: MEETS EXPECTATIONS I meet all standards for ethical behavior and do not have any lapses in this area. it can be easy to find your ethics compromised. In an international role. ethical. I think about what consequences could occur and how to manage those through a lens of morality. but are also highly ethical. philosophical. I believe I have a very good sense to make solid decisions which not only are legal. In each action. or local laws. as well as local laws.Chapter 13 ETHICS ETHICS: EXCEEDS EXPECTATIONS “ “ “ “ “ “ I believe I am a morally sound person who stands on conviction. I have a solid base of principles and will not compromise them. I like to look at each major decision from different perspectives: moral. I am deeply concerned about business ethics and interested in how it applies to real world situations. Not only do I stick by the letter of the law. international. I continually demonstrate a high standard of ethics. This is one of my strengths in business. I demand this level of ethical values among my staff. the rules are meant to protect us and the firm and I follow them very precisely. There is little gray to live in.

I believe I am a trustworthy employee who follows the rules very strictly. This isn’t where I want to be all of the time. Unfortunately. there have been gray areas which I may have dabbled in. a number of times this year. though I will continue to improve in this area. In a position like mine. I lied in a situation and was caught in the lie. and how a particular decision fits within this. I don’t think I have been unethical. This turned into a larger problem and one which needed gentle negotiations to resolve. I do not think this is a significant ethical violation. I have high ideals and expectations for myself and the employees that work for me. and regulations. Simple Evaluation Page 46 . Being ethical is extremely important for our business to succeed and I believe this is an area I am good at. I provide a good example for those around me and place a particular emphasis on ethical behavior with my team. I will continue to keep up to date with changes in this area. ETHICS: BELOW EXPECTATIONS On occasion. my moral convictions are on display and I believe I pass the test. I have had some difficulty getting my head wrapped around some of the rules and regulations in our industry and how ethics applies. I understand the ramifications of my actions and what is required to fix these actions.“ “ “ “ “ “ “ I understand the reasoning behind ethics. but I know questioning some of these rules have raised some eyebrows. I hold my team to a high moral standard. I will continue to work in an ethical manner. I consider myself a highly ethical employee and I am consistent in demonstrating those ethics. I have high morals and am consistent in my ethics and values. laws.

Though I don’t believe I have been unethical. This has negatively affected team dynamics and my own position as their leader. my manager has noted a number of times where my team feels I have been backhanded or undercut them.“ “ There are times when I don’t understand why a particular rule is in place and have violated them for expediency’s sake. Simple Evaluation Page 47 . I understand this is not acceptable and should not be repeated. This is an area which I am acutely aware of and will work to resolve.

I make sure the goal is accomplished. monthly. I have a driven personality which thrives on goal setting. One of the primary drivers behind my success in this department is my use of daily task lists which are part of a master list of goals. Simple Evaluation Page 48 . We regularly meet to set team goals. Goals are the driving force behind our productivity. weekly. Personally. quarterly. despite what obstacles may be in the way. I understand my purpose at this company and strive to succeed in each task I undertake. Goal and objective setting is something I enjoy and strive to instill in all of my employees. teamwork. I contribute greatly to our department and company goals. be it daily. exceeded) my professional goals. I structure much of my work and my team’s work around goal accomplishments. I will continue delivering excellence in this area. but I have also defined a number of personal and professional goals. When I set a goal. This helps drive achievement by moving the team the same direction together. This determined performance has led to major accomplishments this year for our team. and achievements. I understand how to frame my work within objectives and then create proper goals to achieve them. or annual goals.Chapter 14 GOAL AND OBJECTIVE SETTING GOAL AND OBJECTIVE SETTING: EXCEEDS EXPECTATIONS “ “ “ “ “ I always meet predetermined targets and deadlines. but I have also achieved (and in many cases. We set them together and receive everyone’s buy in. I build a task list each day to achieve these goals. Not only do I work towards company and department goals.

Setting goals and working through tasks is an essential part of my every day work and something which drives me to success. I believe goal setting is important to getting things accomplished and place the proper emphasis on it with me team. I think the root cause of this has been a lack of focus on the goals and a general atmosphere of “putting out fires” instead of proactively working towards the future. extensive planning. We can achieve more together and I build my team around goals and objectives. This past year. First we set the objectives for the team and then develop the goals together to meet those goals. I will continue to work diligently in goal and objective setting. I work on these elements of the goal until the goal is achieved. GOAL AND OBJECTIVE SETTING: BELOW EXPECTATIONS I have struggled to achieve my goals this year. I will continue to work hard to achieve the goals we set. At times. but now that I have used them in my day to day work life. I understand how to break these goals down into steps to achieve them. I will continue to grow in this area. I didn’t think much about goals or objectives. we struggle to meet some of the stretch goals. but overall. I have a number of goals defined for me each year and I work hard to achieve each one. Simple Evaluation Page 49 . I understand how to create SMART goals and effectively manage my work to achieve them. I know how to set specific goals which are measurable and achievable in the timeframe allotted. I don’t know how I would operate without them. setting good goals which move the business forward. we have been much more productive and happy since placing this into our regular work process. This year. I plan to set aside time to achieve these goals and be proactive instead of constantly reacting to emergencies. I achieved all of my goals through hard work. Early on in my career.GOAL AND OBJECTIVE SETTING: MEETS EXPECTATIONS “ “ “ “ “ “ I am proficient in setting goals based on objectives. and dedication.

“ “ “ “ I have not followed a systematic process to achieve my goals. Since I was an integral part of these goals. I spread myself across all of the goals and did not focus on any individual goal. Simple Evaluation Page 50 . Though I achieved my personal goals. This has resulted in lower results than could otherwise have been achieved. I plan to use it from now on and achieve my goals next year. This left goal achievement open to interpretation. I would have been better off focusing on a few of them than all of them. but have not found the time to implement it for goal setting. This next year. and will work to accurately set goals this year which can be achieved. we did not achieve our department goals. I set many stretch goals for myself. I do not believe I did well in this area and will better define my goals next year. did not achieve them. Since my goals were so poorly constructed. causing all of them to fail. not achieving them was a failure for me. I will better manage the team to achieve both our personal goals and our department goals. I had poorly defined goals this year that in the end weren’t measurable. and unfortunately. I understand the process is in place for a reason.

This is a definite area of strength and one which I feel contributes significantly to our company. When a task needs done. I believe I am a resourceful employee who finds ways to get work done. I take on these challenges with ingenuity and a passion for accomplishments. I think this is one of my strengths: finding new ways of doing things and then executing on them. I take it.Chapter 15 INITIATIVE INITIATIVE: EXCEEDS EXPECTATIONS “ “ “ “ “ When I see an opportunity for improvement. When a project needs help. I believe I am very resourceful when it comes to taking on new work and I always find a way to get it done. Simple Evaluation Page 51 . I step up. When a customer is repeatedly having problems. I believe it is advantageous to step forward and take on new challenges in the workplace. Taking on a new project and seeing it to fruition is why I work here – I want to succeed and help the company find success through me. I like to step out of my comfort zone and accomplish new things by taking initiative. I enjoy finding new ways of increasing efficiency and productivity. I help fix the situation. If I see something that needs done. I do it. I learned a long time ago that sitting static in a comfort zone won’t work. Finding new ways to do things is exciting for me. Taking initiative is a passion for me. I volunteer for it. There are many opportunities to take the lead in ventures and I frequently step up to assist.

This is one of my strengths. INITIATIVE: BELOW EXPECTATIONS Though I believe I am a hard worker. I ask for additional work or opportunities to grow. I believe I am a resourceful person who finds new ways of accomplishing things. my natural inclination is to get it done. At times I feel I am overwhelmed with work and find it difficult to take on new assignments. I struggle to take the initiative to ask for more work. This is one area which I understand I must do better in. I immediately seize upon it as an opportunity to accomplish something. it’s way of approaching work and one which I think I do well with. while taking on additional work and helping alleviate the backup of work we have on our team. I will work to improve in this area this year. I will continue to work hard in this area. I feel good when something is accomplished and the only way to get things done is to continually seek out new opportunities for improvement. I find time to help them. Simple Evaluation Page 52 . but I do not offer to take on more work or help others who are struggling. At times I have some down time. I do not always take the initiative to ask for more work when there is downtime. I work to expand my knowledge and job skills and also to get things accomplished for our department. I love to take the bull by the horns and get things done. If a coworker is struggling.INITIATIVE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I understand what work needs to be accomplished and I know how to get the work completed. There is plenty of work to get completed and I take the initiative to resolve it myself. When I see work that must be done. When I have available time. or learn something new. Initiative isn’t just something to do. When I see something needed fixed or done.

Initiative has been difficult for me as I just do not know what I could take on without some direction. If someone needs something done. I am usually asked to do them. I will improve in this area. I would like assistance overcoming this. When new tasks need to be done. I expect that they will ask me for help. I don’t ask for more work assignments or for additional work. yet I believe I am still new to this group and want to make sure I do exactly what is expected of me. I wait for others to ask for help if they require it.“ “ “ I understand that I require more direction than some of my coworkers. Simple Evaluation Page 53 . With time. Instead. I am intimidated by some of my coworkers and find it difficult to approach others for help or to find additional tasks I could take on.

I find it easy to relate to people and find a connection. I have a passion for my team and want them to succeed. I try to show people I truly care about them as individuals and want to help them find success. I believe I am very good at making a connection with just about everybody. I understand relationship dynamics and how to build high quality relationships. I have built solid relationships throughout the organization and understands organizational dynamics. I am a positive influence to those around me and I build confidence in them to achieve more. I believe I have a gift in bringing people together around a common goal. I have a friendly personality that people enjoy. I try to make people feel important and know I appreciate them. direct reports. and managers. I make people feel good when working with them and build quality relationships with my coworkers. I believe I connect well with coworkers and management. Simple Evaluation Page 54 . I try to be a pleasure to work with and will continue to connect with my team mates. while still managing high productivity. I relate very well to people and make them feel valued.Chapter 16 INTERPERSONAL SKILLS INTERPERSONAL SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a natural rapport with people and am at ease in business and personal situations.

Working with people doesn’t take a particular expertise. I know I have a tendency to “steam roll” fellow employees to the point that it has affected team dynamics. but this has negative consequences as I have detailed. I will continue to work to improve in this area. My friendly and professional manner helps coworkers relate. I need to work on toning down my interpersonal dealings. I plan to continue building strong relationships with my management team. I am gracious and responsive most of the time and am open and honest with feedback. but on a number of occasions. I need to learn how to push back on these individuals and understand that I do not need to say “yes” to every demand they make. Simple Evaluation Page 55 . it boils down to whether or not you care. INTERPERSONAL SKILLS: BELOW EXPECTATIONS I have a very strong personality which has caused a rift on the team. I am a very productive person who has a driven personality. I believe I care about people and understand how to motivate them to excellence through the relationship we’ve built. I find it easy to discover things I have in common with people and build a professional and productive working relationship. as does my high quality work and pleasant interactions. I am a nice and affable person who works well with others. I am an affable fellow.INTERPERSONAL SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ I have an even personality which helps to stabilize our team. This is an area of focus for me which I believe I have done well in. I like to think I am an amiable and charming person who understands how to relate well with those around me. I have been overrun by coworkers with strong personalities.

I will work to improve this situation this year. Simple Evaluation Page 56 .“ “ “ “ I have struggled building quality relationships with my coworkers. I am often too shy to carry on strong relationships with people I work with. so this year I have severed many of those relationships and it has negatively affected my team. I do not cultivate crucial good working relationships with my coworkers. I understand this is an area I must improve in. I know this is one area that I definitely need improvement in. There are groups of people on our team who have formed cliques that I have a difficult time breaking into. Some people think this is aloofness. I understand I have not responded well to attempts to be included and instead I have alienated many of those around me. There is an impression that I can be very difficult to work with and on a number of occasions. The feedback I have received is that I am rigid and impersonal. Though I find it easy to relate well with others. I plan on opening up and building professional relationships with his coworkers. I will work on coming out of my shell and working with others. my outbursts have disrupted work. but instead it’s just shyness.

I keep my extensive network of industry connections accurately maintained for utilization. I also makes useful suggestions on how to improve existing protocol. Simple Evaluation Page 57 . I document important progresses and changes in an internal guide that can be used throughout all departments. Additionally. My understanding of company policy and procedure exceeds that of the majority of my colleagues and I am always interested in learning more. I will continue to grow in my job knowledge. I recognize inefficiencies and work to improve them. I take a very strategic approach to work. I keep the team strong by staying informed and sharing my knowledge. incorporating my extensive business knowledge into each assignment. As far as job knowledge goes. I believe this is a strength. I stay up-to-date about all the latest trends and advancements in my field. My awareness of competing firms in the industry keeps us ahead of the game in many departments. sharing them with my colleagues to ensure maximum productivity. and I am always on the lookout for new information. and I am a key contributor to successful planning sessions. I lead our training seminars and ensure that everyone is acting under protocol at all times. I understand company processes and how to follow them to precision. I am very knowledgeable with my daily tasks and perform them with ease.Chapter 17 JOB KNOWLEDGE JOB KNOWLEDGE: EXCEEDS EXPECTATIONS “ “ “ “ “ I act as the resident specialist for administrative issues because of my excellent job knowledge.

JOB KNOWLEDGE: MEETS EXPECTATIONS “ “ “ “ “ “ I show good judgment when handling routine problems. I have a sufficient appreciation for the gaps in my expertise and work to improve those. so I will work on that this year. I stick to company policy and protocol through every step of an assignment. JOB KNOWLEDGE: BELOW EXPECTATIONS I have proven in the past to have extensive knowledge in my field. I have proven my job knowledge through all of my completed assignments. Simple Evaluation Page 58 . I will improve in this area this year. I will focus on on-the-job training and increased exposure to other work teams to grow in my career this year. Unfortunately. I am technically efficient at all aspects of my work. and try to stay abreast of key advancements relevant to her field. I will improve by taking more initiative to include my peers in this process. who have complain in surveys that I am unhelpful and unsupportive to problems that arise. I struggle with keeping my subordinates up-to-date on this knowledge. My success can be attributed to my knowledge of the field. Unfortunately. My wealth of information relevant to my field and specific responsibilities makes me one of the most valued team members. I am going to improve by sharing more information with my coworkers to cross train them on my tasks. I approach each challenge that arises with a unique strategy. and my expertise at finding hidden information. I understand what is expected of me and perform my job well. I have failed to produce the same results from my subordinates. This year. completing assignments with expertise and efficiency. helping them to advance to my level. I am proficient at my job and demonstrate this through continued excellence at accomplishing my tasks.

my actions haven’t lived up to these promises. and need improvements to efficiently work alone. and an inability to meet new challenges head-on. Simple Evaluation Page 59 . I depend too much on the instruction of my superiors. I believe that with more effort. I understand that I need to adjust my attitude and approach work with a new perspective.“ “ “ “ I have a tendency to want to rely on my own knowledge to complete assignments and struggle to ask for help when it’s needed. I am prone to making the same mistakes multiple times. I know I have the potential for good things and I just need hard work to achieve it. my hesitancy to take on independent assignments shows a lack of confidence in my knowledge. I have little awareness of our competitors. and have made little effort to remedy this. While I follows direction well. my work can be much improved. I’ve been told my work product is short of impressive in these instances. even exceptional. and I need to be more willing to learn from my peers. My manager has advised me to educate myself on key issues relevant to work and I have begun this process. I need to work on changing my approach. Unfortunately. While I make consistent promises to put more effort into my work.

but in the end. I am judicial with how I respond to questions and situations. my decision making is sound and has saved the company a tremendous amount of time and money. the time it takes to make a decision pays off if the decision is a correct one. My decision making process is very deliberate. These decisions are based on experience. When presented with a difficult situation. This is an important distinction between leaders and managers and one which I believe I excel in. Time has shown that despite the delays.Chapter 18 JUDGMENT AND DECISION MAKING JUDGMENT AND DECISION MAKING: EXCEEDS EXPECTATIONS “ “ “ “ “ I believe I have excellent decision making skills. The ability to make a firm decision does not come easy to me. I understand words have an impact and ensure that I choose the right ones before making a decision or giving direction to my staff. I can easily review all of the options and make an educated decision. I am a shrewd decision maker with the wisdom to discover the right answer to a problem. This is an area I will continue to work hard in. I believe this has resulted in excellent decision making skills and an ability to make a judgment call that is unsurpassed by my peers. Simple Evaluation Page 60 . it’s something that I have spent years crafting and refining. expertise in the industry. Some find it slow. I use common sense and experience to determine which is the best path to travel down. I believe these decisions have been shown to be excellent. but instead. and a “gut” feel.

I will continue to work on improving in this area. yet my mind can be changed with the right information. with the likely outcomes describe. These may not always be popular decisions.JUDGMENT AND DECISION MAKING: MEETS EXPECTATIONS “ “ “ “ “ “ “ I have an even keel personality which has worked well when it comes to decision making. I step forward and make the tough calls. I find it difficult to review all of the options and discover the “right” answer to the problem. This has served me well over the years and I believe I have made difficult. nor all science. Decision making is neither all art. I have used this mix to make quick and effective decisions which have proven to be good ones. I make well reasoned decisions from the facts presented. I can continue to improving in this area. JUDGMENT AND DECISION MAKING: BELOW EXPECTATIONS This is one area which I know I need to improve in. I find myself indecisive and unable to make the right decision. but likely a lack of confidence in my skills. Sometimes. I have the right way of thinking about problems: weigh the information presented and make a wise decision based on the potential outcomes. I Simple Evaluation Page 61 . I believe I have a good mix of the two to make intelligent decisions considering all of the circumstances. At times when difficult decisions must be made. decisions. I weigh all of the options and provides a well reasoned response. but a combination of the two. I am very focused and determined. but they have to be made and I have the fortitude to make a decision and stick with it. I do not believe this is because of a lack of knowledge. I am frequently indecisive when presented with a difficult situation. yet discriminating. Decision making is a particular strength of mine.

Though I have struggled making sound decisions. This has resulted in some lost revenue to the company and is something I have struggled with. This is an area that I will work to improve this year. though I eventually reach one. This will help me improve in this area tremendously. My judgment has been questioned on a number of decisions due to what might be considered faulty login in decision making. I am learning to better justify my decisions and completely document the nature of my decision making process. I am pausing and weighing the consequences before making a decision. To remedy the situation. “ “ “ I am often too quick to make decisions and a few of those have backfired.am continuing to work in this area to improve my experience and ability to make a quality judgment on problems. I think that my process to get to a decision is detailed and well grounded. It takes me longer than some to arrive at a decision. Simple Evaluation Page 62 .

I trust in the full capabilities of my team to achieve something that individuals could not achieve alone. Simple Evaluation Page 63 . my team respects me and enjoys working for me. This is an area of strength: influencing those around me to deliver great results. There are two types of leaders: safe on the stage and guide by your side. I understand how to work with people to get the best out of them.Chapter 19 LEADERSHIP LEADERSHIP: EXCEEDS EXPECTATIONS “ “ “ “ “ If there is one area on this evaluation that I believe I excel in. I am an excellent coach and regularly receive maximum performance from the people that work for me. As my 360 degree reviews have shown. I understand how to use daily tasks and motivate employees to meet a long term goal. it’s leadership. I am very good at influencing people to achieve great things – not just work a job. I understand different attributes of leadership and how to apply them with different types of employees. I couldn’t succeed as a leader without a high performing team and my team performs above par. People that work for me have indicated they trust and respect me. I am a guide by your side. moving along with people to achieve their goals and ultimately the company’s goals. I enjoy leading a team and hope to be blessed with the opportunity for years to come.

but I lead them to meet objectives and ultimately. I am very good at leading others through the maze of our organization. success. Simple Evaluation Page 64 . its earned. I understand different types of people and the different ways to motivate them to get the job done. but I believe I have very good leadership skills. I delegate well to my employees and build trust in them to take responsibility and initiative. one that desires to be productive eludes me. I have struggled at being a leader. I find it difficult to inspire my team. This builds respect and trust – things teams are built on. This is my strongest part of being a leader and one which has proven a great asset to this organization. directing a team to meet goals and maintain high levels of productivity. though I can create a productive team. and I believe I have earned it. Leadership is not a part of a job description. and then motivate them to respond. People around me believe I have a self-less attitude and I work hard to make sure they know I care. it is something earned and I believe I have earned it from my team. I will take advantage of the company mentoring program to improve my leadership skills. I can help others set a course and navigate through it. I understand how to influence team members and help lead them to meet expectations. I am not in management. Leadership is not given. I don’t just manage my staff to accomplish goals. honestly. LEADERSHIP: BELOW EXPECTATIONS Though I think I have been a good manager.LEADERSHIP: MEETS EXPECTATIONS “ “ “ “ “ “ I have performed well in leadership.

but do not find people working towards them. I struggle to understand the full capabilities of my organization and utilize them to the fullest extent. I have done well defining a vision for my organization. I have a tendency to focus on small tasks and get lost in the details versus thinking about the big picture and how to achieve large tasks.“ “ “ “ At times. I have provided direction. I do not get the most out of my staff and will continue to work on improving my leadership ability. and objectives. I have not become adequately up to speed in job knowledge and have found it difficult to provide direction and implement measures across the team. Simple Evaluation Page 65 . This has held me back as a leader. I have struggled to gain trust and motivate staff. but I have struggled to motivate people to meet this vision. goals. With more knowledge about how this department works I will become a more well rounded leader. Since my transfer. I am an introverted person and have found it difficult to connect with people in a manner you would typically think of for a manager.

I believe I am an excellent listener and understand the principles of active listening. I understand how to respond appropriately and involve everyone in a discussion. and responding during conversations. I listen attentively and demonstrate good listening skills. LISTENING SKILLS: MEETS EXPECTATIONS Simple Evaluation Page 66 . I listen carefully during conversations and allow speakers to finish before talking. I am very good about figuring out what is unsaid in a conversation. retaining. I believe I have mastered the art of active and focused listening. I elicit feedback while listening and let people know I value them and their problems. how to read people. and how to intelligently decipher what they are trying to say.Chapter 20 LISTENING SKILLS LISTENING SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I am always looking for new ways to receive and interpret information presented to me. This is one of my strengths and an area which sets me apart from other employees. I understand conversation dynamics. I am a focused. active listener. I am adept at focusing on a speaker and providing the necessary feedback. Part of the challenge of conversations is figuring out what is said and what is unsaid. I am very adept at comprehending. These components make up active listening and I am exceptional at active listening.

comprehend. I value conversations and continue to grow in this area. When someone is speaking with me. I am able to effectively form a response and carry on an intelligent and effective conversation. interpreting. There are times when I have a tendency to drift off during conversations. I understand the difference between being an active listener and a passive listener. I absorb the information presented and restate it back to ensure I understand what is being said. This happens most often during long conversations. I have been made aware of this and so I try to focus on when it happens so I can bring myself back into the conversation.“ “ “ “ “ “ “ I understand the principles of listening: understanding. I am working on becoming an active listener. This is something I will continue to work on. I listen. and evaluate what is being said. I listen. I have learned how to be an active listener and focus on those speaking with me. I have improved my listening skills significantly over the past year. comprehend. I also appear distracted at times during conversations. When speaking with someone. I will continue to improve in this area. and ask the right questions when given direction. I understand that I do not always provide active feedback. Page 67 Simple Evaluation . I respond both verbally and physically to demonstrate I am listening. I believe I am a good listener and provide active feedback to people during conversations. I listen carefully when people speak to me. I have a sincere interest in others and listen fully before responding. and evaluating what I hear. I use open ended questions to probe further into conversations. I am very good at listening and conversing with people. In each conversation. LISTENING SKILLS: BELOW EXPECTATIONS The feedback I have received so far in this process is that I have not listened well this year.

I understand this impression needs to be corrected so others know that I care about what is being said and care about the conversation I am in.“ “ “ I appear very distracted during conversations. I have been known to scold instead of listening. on occasion. though I am often still listening to what is being said. Simple Evaluation Page 68 . These are all things I will work on to improve my listening skills. I can let the emotions of the moment get the best of me. When confronted with this type of situation. I will work to control these emotions. talked over others while they are trying to talk. In a problem situation. and coaching others. I have. empathizing. I am inconsistent with my listening skills. I have a tendency to do “all the talking” during conversations and leave little room for others to participate.

I believe my staff are happy working for me and we achieve all of our goals each year. Simple Evaluation Page 69 . We have had the best year yet and I believe my consistent. I didn’t know what to expect. and I believe I have one of the best. I excel at managing a staff. I am a high performer leading a high performance team. You can’t be a successful manager without a great team of people working for you. My leadership has contributed to high productivity in our department and we will continue to perform at a high level this year. We have a dynamic group of people and one which excels at taking on new challenges.Chapter 21 MANAGERIAL STYLE MANAGERIAL STYLE: EXCEEDS EXPECTATIONS “ “ “ “ “ This year has been a difficult one merging two teams together. It’s been an awesome experience! My team has performed much higher than expectations and we’ve exceed almost all of goals. I feel funny about putting this as such a high strength as its really due to how well they perform that I am able to excel in management. I will continue supporting my team to achieve great new things for the company. but I think the results speak for themselves. As this was my first year managing a staff. sound leadership has helped contribute to that. We’ve had no turnover this year and the staff has worked hard to create an open and inviting work environment.

I will continue to work on improving my management skills. There is a general feeling I am too focused on productivity. I act in a professional manner with my staff and they provide excellent results for me. Though we’ve had some struggles. I look forward to all of the great things we will accomplish this year. I have a great team that has developed wonderful. and helping them reach those goals.MANAGERIAL STYLE: MEETS EXPECTATIONS “ “ “ “ “ “ I am a consummate professional and manage my staff with ease. Simple Evaluation Page 70 . I will work on my soft skills and improving my relationship with my team. I have a great team and I’m privileged to be their manager. I am a very effective manager who understands the balance between family and work. Though this was an area I struggled with in the past. MANAGERIAL STYLE: BELOW EXPECTATIONS There are times when my team members feel I am too hard charging and our personalities have clashed. we’ve come through it stronger and more united than ever. This next year. supportive team dynamics. Without this team. My direct reports have provided me high ratings on 360 degree reviews and our performance level has been on target all year. Managing is about bringing people together. I understand how to bring a group of disparate individuals together to form a high performing team. I have been very adept at managing difficult employees and turning their energies towards higher performance. this year has seen a renewed effort and the results have demonstrated that my focus was spot on. we would not be able to achieve the goals we have set. creating expectations.

I have had difficulty managing team members with other types of personalities. I am working to reduce or sever some of these ties to improve team dynamics. excellence is.“ “ “ “ I have had difficulty making the transition from staff member to manager. I will continue to work in this area to improve my relationship with all team members. I take responsibility for this and will work as hard as ever to bring everyone together around a common goal. I hope to spend more time with the team this next year. I have not provided the support or attention my staff members need to be high performers. I have been asked to participate on several projects which has drawn me away from day to day management and I have struggled in this area. This broke team dynamics and it’s been difficult getting everyone back onto the same page and performing. I understand that survival as a manger isn’t the goal. We’ve struggled merging people into our team. I have several close personal relationships with people who now report to me and this has caused some friction on the team. Simple Evaluation Page 71 . Though I think I have excelled at managing staff members with personalities similar to my own.

A number of projects I have managed have come in ahead of schedule and under budget. In a project based work environment. and have specific deadlines. This is an area of focus for me which I think has paid off. I believe an organized workspace reflects an organized mind. Planning is second nature to me – not only do I enjoy it. Simple Evaluation Page 72 . I have not always been as well organized as I am now. My work environment is very organized and clean. Teams that stay organized are able to deliver more and our productivity speaks to this principle. sufficient planning is crucial to our success. I believe I am excellent with my organizational and planning skills. I expect this from my team and they deliver. I begin each week with a plan and then each day keep my plan up to date to achieve maximum effectiveness. and staff. achievable. I have taken a number of courses and read a few books and believe that this is something I now excel in. but I think it is the best way to achieve high productivity. I now enjoy having an organized workspace. This planning results in efficient work – meeting deadlines and achieving a lot of what we set out to accomplish. This is primarily due to excellent plans. schedule.Chapter 22 ORGANIZATION AND PLANNING ORGANIZATION AND PLANNING: EXCEEDS EXPECTATIONS “ “ “ “ “ I go about my work with a very deliberate and planned methodology. I excel at creating plans which are realistic.

ORGANIZATION AND PLANNING: MEETS EXPECTATIONS “ “ “ “ “ “ I have a very methodical way to go about business. Most of the time. setting up new events and helping to make them run smoothly. There were times in my career where I struggled to maintain an organized schedule of work. but through hard work. I understand that I do not organize my workspace for maximum effectiveness and frequently have piles of paperwork that needs to be organized. but overall. I know that an ordered way of doing things is the best way to get them accomplished and believe I do well with my organizational skills. I start out with a plan for what I would like to get accomplished. and perseverance. Simple Evaluation Page 73 . I achieve what’s on my list – and sometimes more. Each day. I now believe I am very good at organization. Forecasting needs into the future is a gift I possess. Scheduling them to run smoothly is one of my strengths and something I truly enjoy. This has shown to be a very effective way of planning my work and helps ensure I am kept busy and accomplish many of the tasks expected of me. There are times where I could better plan. I am a detailed person and enjoy making arrangements for events. ORGANIZATION AND PLANNING: BELOW EXPECTATIONS One of my weaknesses is having a disorganized work environment. I understand how to effectively arrange staff members to get the most work out of them and how to find the right resources to make sure projects and normal day to day work get done. I would like to work more in this area. I work hard to ensure each project is well planned and organized. training. This is an area I must improve in. I am pleased with my progress in this area.

I do not know precisely what training or education would help me. I don’t know if I would go so far as to say my work style is chaotic. though it is an area I am really focused on. This is an area for improvement. though from the outside. I find it difficult to fall into the norm of organization and instead like to work with my own methodology. disheveled). This is an area I need further training and experience in.“ “ “ “ I often find myself disorganized (and as my managed described it. but I do know I need more knowledge and training in this area. A number of work issues have turned negative due to a lack of preparation on my part. Simple Evaluation Page 74 . which in this field is problematic. this has come back to hurt us as my plan was not sufficient. many people find it confusing and off putting. I do not always prepare as thoroughly as I should and this has set us up for disaster. Unfortunately. I am unsystematic in how I approach my job. it could appear to be this way. A number of times this year. I find it difficult to adequately put together a plan that covers every contingency and situation.

I understand how to dissect a problem and discover the core issues so we can make a rational decision on how to move forward. but I believe our collective troubleshooting skills are top notch. I will continue to work to improve my problem solving skills. I am able to analyze a situation. My ability to quickly assess a problem and identify potential solutions is key to my excellent performance. This analytical approach to problems has resulted in an excellent closure rate on problems. I believe I am a big part of that. Simple Evaluation Page 75 . problems can be a major setback. describe it succinctly. I have the ability to unravel even the most difficult problems to find potential solutions. I enjoy solving these types of problems. In some teams. I have an analytical mind that is quick to discover the root causes for problems.Chapter 23 PROBLEM SOLVING PROBLEM SOLVING: EXCEEDS EXPECTATIONS “ “ “ “ “ I always analyze a decision effectively before implementing it. and then offer creative solutions to resolve the situation. Over this next year. discover what is a symptom and what is the actual problem. My investigative skills have provided a key resource for a team focused on solving glitches. I am adept at tacking some of the trickiest problems we have faced as a team. This is an area which I believe I am a strong asset in.

I can easily break down a problem into smaller components to analyze the entire issue in an efficient manner. Sometimes I become fixated on the problem and can’t see beyond it to help analyze the potential decisions that need to be made. but struggle to discover and offer potential solutions. I strive to find all of the probable solutions to an issue. I understand the testing process and how to discover a solution to a particular problem. I have solved a number of very difficult problems and am always prepared to help out in this area. I am very good at problem solving. I am working on learning how to more quickly analyze a situation and provide multiple options for solving a problem. I have a natural ability to find a solution to even the most difficult of problems. there are a number of areas of troubleshooting that I know I can improve in. Through experience and intuition. yet I can also translate a problem into language others can understand.PROBLEM SOLVING: MEETS EXPECTATIONS “ “ “ “ “ “ Though I believe my problem solving skills have been great this year. Simple Evaluation Page 76 . I believe I am one of the most technical employees on our staff. PROBLEM SOLVING: BELOW EXPECTATIONS I have excelled at identify a problem. I would like to improve this year by understanding when to seek outside opinions to discover other potential options to fix the issue. but I believe I have a great ability to find workarounds and solutions. I can provide all of the research necessary for decision makers to decide a path to take. Some of our systems are very problematic. From these. I am an independent thinker who likes to analyze problems to discover the root cause. This is a focus area of improvement.

I will work on communicating problem status sooner in the life cycle to avoid these incidents. I find it easy to pick the right solution. but once potential solutions are offered. This has caused lost productivity as I need to bring in help on the team to solve these types of problems. I believe I am good at testing solutions for a problem.“ “ “ “ I have struggled to narrow down the root cause of problem. Simple Evaluation Page 77 . Not every problem has been documented and I often struggle at discovering new issues and resolutions. This is definitely an area of focus for me and one which I will improve in. A number of times. I am working to improve in this area so I can excel in both aspects of problem resolution. I would like continued on the job training and a chance to study the knowledgebase to increase my ability in this area. often being distracted by the symptoms. I have been poor at communicating problem status until it becomes a small crisis. but struggle to be creative in finding new solutions. This has made troubleshooting difficult for me. Our lack of excellent troubleshooters has shown to be a problem in the past. I have a difficult time troubleshooting problems.

Simple Evaluation Page 78 . My concentration and focus on productivity has seen tremendous improvements in our numbers. and I believe. I will continue to focus on creating new opportunities for improved productivity on my team.Chapter 24 PRODUCTIVITY PRODUCTIVITY: EXCEEDS EXPECTATIONS “ “ “ “ “ I have made productivity a focal point of my management efforts this year and it’s paid off. Through proper planning. I know this type of increase in productivity can be duplicated to other staff members and I will work hard to help this happen. one of my greatest strengths. I will continue to work to discover ways to be more efficient in my job. we are expected to do more with less and I believe I have been innovative in how I approach work and this has resulted in great performance for the year. I manage my team to consistently high performance. In a down economy. I understand how to properly set goals and use those as motivating to get the job done. This diligent attitude towards work has paid off. This results in a very high level of productivity with little downtime required. I am focused on working smart this year. I am at the top of nearly all performance measures for individuals on my team. I understand how to motivate people to perform and my team has met all of our productivity goals this year. Getting the job done is very important to me. while still maintaining great employee satisfaction.

I know hard work isn’t everything. I know it’s important to create stretch goals and have almost met them all. I know I am a hard worker and I have been working on becoming a “smarter” worker.PRODUCTIVITY: MEETS EXPECTATIONS “ “ “ “ “ “ I complete my tasks in a timely and efficient manner. I will work to become re-engaged with assignments and balance the work I need to perform. PRODUCTIVITY: BELOW EXPECTATIONS There is a perception that my work quality has decreased recently and I will continue to work to improve that. I will continue to work on productivity and become a more efficient employee this year. I have not been able to participate in projects or meetings as fully has I have in the past. I keep a tight calendar and make sure this results in a high level of productivity. I set the right tone with my team to balance productivity and personal needs. This next year. Simple Evaluation Page 79 . This has resulted in a very consistent output from an efficient team. With the increase in workload on our team. I moved into a new role this year and my productivity dipped as I took on new challenges and learned my new position. One area that I believe I do very well in is working hard to make sure the job gets done right the first time. I have demonstrated I am an industrious worker with high output and high quality work. but I have created an environment where hard work is expected and rewarded. I will continue to learn in my new position and become more productive. I can continue to improve in this area and plan to focus on it this next year. Rework can kill productivity and a focus on ensuring things are correct pays great dividends. I know how to execute on the processes required to achieve them. Though managing a project is not my strength.

my delivery has been inconsistent. I will continue to seek feedback and incorporate that into my daily work habits to improve in this area. I understand I must improve my own productivity and create a work environment where my team can be more productive as well.“ “ “ “ I have not focused on productivity this year. but I have been working to improve in this area. Though I have not consistently met quota. and we did not achieve the goals desired. Productivity has not been my strength in my new role and I have struggled to keep with the pace of my team. I have taken criticism of my work well and used it to improve how I work to try to improve efficiency. despite our financial condition. I will continue to seek feedback and work on continuous improvement in the area of productivity. This is an area of focus for me this year. At times. I need to find the right balance in my work environment. Simple Evaluation Page 80 . I have not seen the results I have desired and have been researching ways to improve my productivity. I believe I have worked hard.

I manage my team to display a great attitude and respect towards coworkers and the customers. and the company well. and support my staff very well. My goal for each thing I do is to make sure it represents myself.Chapter 25 PROFESSIONALISM PROFESSIONALISM: EXCEEDS EXPECTATIONS “ “ “ “ “ I am adept at keeping a calm demeanor in all sorts of circumstances. I help others understand how to professionally deal with situations and reduce stress and the potential for problems. I provide excellent support to my customers. display a professional attitude in every encounter. This is an area I believe I excel in. In the future. I will continue to excel at professionalism. I value the relationships I have built and act as an even keel for my team. As a steady force in my group. Simple Evaluation Page 81 . I work in a number of key customer situations and represent the company with excellence. my boss. our team is viewed as very professional. despite the circumstances. As a result. I am an authority in our company’s product and enjoy training others. One of my strengths is demonstrating excellence in my day to day job. I project an image of professionalism in each task I undertake and project I work on. One of the key attributes to my success with our company is displaying a professional attitude.

I desire to be known for being a professional in all I do. I meet all of my professional obligations and act according to official codes of conduct. I understand that appearance can really drive Simple Evaluation Page 82 . I will continue to work hard to be professional in all work situations. I project an image of professionalism in each task and project I work on. I project a professional image for our firm. PROFESSIONALISM: BELOW EXPECTATIONS There are times where I have been told my appearance is unprofessional and I have worked hard to improve in this area.PROFESSIONALISM: MEETS EXPECTATIONS “ “ “ “ “ “ “ I have many years of experience in this field and understand how to meet all of the requirements of the job in a skilled and polished manner. This results in high quality work situations with people I work with. I maintain a professional image and attitude. I will continue to work to improve in this area. I work hard to be professional in every business situation and project a good image for the company. I am in a position where relationships are highly valued and I try to meet all standards of moral and ethical behavior. I conduct myself properly in all situations and act appropriately when conducting business. I work well with others and represent myself and the firm well. I work within the stated and informal expectations of my management team. Whenever dealing with external customers. I have a calm demeanor when working in difficult situations and understand how to diffuse people who are upset. I demonstrate awareness of proper etiquette in situations and competently display skills and behaviors.

I did not realize the affect this had on those around me and will work hard to improve in this area. I have worked hard to improve how I work with people and control what I say and do. “ “ “ “ The one area I have struggled in for professionalism is my work area. I know I have fallen short in this area. This next year. I will work to improve my business appearance and be known as a polished businessman in all circumstances.someone’s opinion of you and this next year. I am organization my work area and making sure I have enough storage for my files and that I deal with paperwork as soon as it comes in. There have been times where I have acted unprofessionally and my manager has helped me identify those and quickly correct them. I understand it is not clean or tidy and this is an area I am working on. I will continue to seek feedback to improve how I relate with others. I will continue to work on how I behave and how I interact with my coworkers. Simple Evaluation Page 83 . A number of times this year. I have been involved in situations where my conduct has been unprofessional. but continue to work to improve.

I have mastered these components of quality management and understand how to effectively lead quality programs within the company. lead. Continual improvement is an important part of quality and one which I have been a champion of. Simple Evaluation Page 84 . This has been both an area of focus for me and one which I believe I have excelled in. Getting the job done isn’t enough. Part of making quality a focus at our company has been to review processes. One of the challenges to ensuring high quality across the enterprise is to break down barriers between departments. I will continue to work in this effort for high quality. By improving processes. I have seen a dramatic quality increase in our team’s production. My productivity has increased and the overall quality of the product is much higher this year as compared to last. Quality is extremely important to me. and improve constantly. Quality management is not just a human resources fad – it’s something we should all have in mind in our day to day tasks. and improve them. I continually work towards getting the job done right the first time. Quality is something I am focused on in my day to day work and I believe I have had a good impact on quality this year. I believe this focus has paid off. Quality is a measure which has impact beyond just my job.Chapter 26 QUALITY QUALITY: EXCEEDS EXPECTATIONS “ “ “ “ “ One of my focuses this year has been ensuring a high level of quality from my work product. identify weaknesses.

QUALITY: MEETS EXPECTATIONS

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I am focused on ensuring our team’s output not only meets quantity standards, but quality as well. This takes the focus off of just how productive we are, but how productive we are when delivering an excellent product. I think this focus has caused us to perform admirably in quality this year.

I have been instrumental in implementing ISO quality management and helping the firm achieve its ISO certification. I have worked through a number of activities and sought to improve our quality measurement for many processes.

The quality of my work is very high and something I have worked on quite a bit this year. I believe that quality is very important to both internal and external customers. Improving quality has led to improved productivity as we do not have to fix items and the original shipped is the best product.

I believe my work product has been very good. I have received few complaints and most of it is error free. This is an improvement over last year and a focus of my efforts this year. I attended a quality training class and applied its principles to my work. I will continue to grow in this area.

One of my goals this year was to achieve quality on a more consistent basis and we have achieved this goal. We started by building a culture that supports and desires quality. I contributed to building this at work, participated in training classes, and helped audit quality programs.

QUALITY: BELOW EXPECTATIONS
My productivity has been very high, but quality has suffered. I understand we should not sacrifice quality for productivity. I will work to improve quality so both productivity and quality are high.

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I have worked hard to improve my own quality, but this has been at a detriment to the production efforts of my team. In the future, I will be more considerate of others when working on improving quality on my own efforts.

I have not focused enough on internal customer feedback when designing new quality control processes and the resulting improvements has not resulted in higher quality. Since then, I have redesigned how we approach quality and this should result in better quality management this year.

I did not pay appropriate attention to quality management training programs until late in the year. We had a number of lost opportunities to improve quality with this delay and I am working to make up for the lost time.

I rushed the quality program through without properly gaining acceptance among staff and helping to build a culture of quality. I learned from this mistake and have begun taking a much more deliberate approach to quality management implementation.

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Chapter 27
SALES
SALES: EXCEEDS EXPECTATIONS

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In a tough economic climate, I have consistently proven the ability to exceed sales targets. This has placed me among some of the top salespeople at our firm. I will continue meeting and exceeding sales goals this next year.

There are many aspects to being successful in sales. I demonstrate proficiency in many of these attributes: assessing needs, finding the right solution, presentations, influencing people, negotiations, and asking for the business. My techniques have been used in our training classes for salespeople. I will continue growing as a salesman and continue finding solutions for our customers.

I believe I am an expert salesman. I can look at any problem and see the sales opportunity. My calm demeanor and firm presence relaxes clients and encourages them to partner with our firm. I close more high margin, high value clients than any other salesman on our team.

In many ways, sales is about building relationships. I have demonstrated that I understand interpersonal bonds and how to forge a partnership with our clients. This has transformed our sales process and made our product an integral part of the customer’s success – creating an opportunity for our success. I will continue to contribute to our success in this area.

I am very good at selling customers on solutions and not just products. This has resulted in high margin service sales, increasing company profitability. I am a reliable resource for my clients, meeting their needs by finding new solutions we can help them with.

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I believe I consistently perform well on sales presentations and working with new clients. I work well with others and understand the needs of his customers. and generating customer referrals. I have expanded my customer base beyond the clients assigned to me and have served them very well. I will work on meeting increased sales targets this year. respectful attitude. I can continue to improve closing inbound sales and up selling the clients on other high margin products. I will continue to improve sales retention targets this year. taking the coaching and training offered. qualifying sales leads. I moved from internal sales to external sales this year and I believe I have handled the transition very well. I have been a very good inbound sales representative this past year. SALES: BELOW EXPECTATIONS “ I understand my sales numbers have dropped off this year. I have a good aptitude for sales and clients report good interactions. especially in the areas of negotiation. I am a consistent sales performer. I plan to focus on improving Simple Evaluation Page 88 . I have worked well with technical sales staff and sales management to enhance the sales process. My customer survey results and supervisor reviews have both been very positive. I can continue improving. This year. I have kept my sales expenses under control and have received very good reviews from my client base. I regularly meets sale targets and provide high quality sales support to his clients. but overall. I have performed marvelously under difficult circumstances and place the customers’ needs above my need to close the sale.SALES: MEETS EXPECTATIONS “ “ “ “ “ This year. I have handled the customers’ calls with a professional. My business retention rate could be improved. I have met all sales performance targets. My sales performance has been very good. I will continue growing as a salesperson.

I have made sufficient sales results this past year. Simple Evaluation Page 89 . My total revenue per client has been lower than it should be and I know this places me in the bottom third of salespeople. This has resulted in a much lower sales performance when compared to my peers. I need more competitive intelligence to achieve much better sales results.sales numbers through additional follow up calls and increasing the number of sales calls made. I plan to improve this through more interaction with clients after the initial sale and by providing sufficient post-sales support. I find it easy to sell in one-on-one sales situations but have a difficult time presenting to groups. I plan to increase my competitive research and highlight the competitive advantage we maintain over other firms. I believe I deliver a quality sales presentation and seem to build rapport with potential clients. Where I have struggled is in identifying. I know I become visibly nervous and do not project confidence in the product or in my own abilities. I plan to improve the ability to close a sale over the next several months. but my closure rate is low. and selling against our competitors. I struggle to close sales. When presented with a group sales presentation situation. I plan to take some public speaking courses or join Toastmasters to increase confidence in speaking in front of large groups. understanding. “ “ “ “ I understand how to make an initial sale but I find up-sells and cross-sells difficult to close.

and when handed a team. I am a master at understanding relationship dynamics and how these translate to team-based success. my organizational unit. I know how to select the right group of people to work well together. I believe I excel at putting together high performance teams and running them smoothly. My interactions with others can be seen as contributing to the success of the company. I work to make sure people feel appreciated and contribute at their maximum when working on a team with me. fast moving work environment. I believe I work well with others and put the team first in all things. and my department. These teams provide a high quality work product and do so with high productivity and efficiency. As a matrix organization. Simple Evaluation Page 90 . Our company is built on teamwork and I understand how to foster team dynamics in a high energy. how to find common ground so we can work towards success.Chapter 28 TEAMWORK TEAMWORK: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a great willingness and desire to help out my fellow teammates. it is crucial to be able to work well with a variety of different people and I believe this is a skill I have mastered. I have applied this practically on the job by assisting as required. I will continue to build great teams at our company this year. and frequently offering assistance even when it’s not asked for.

In a dynamic team environment. I am not concerned with who gets the credit: I want our team to be a success in everything we do. I will continue working hard to find success for our group. I will continue to work by contributing to team efforts. TEAMWORK: BELOW EXPECTATIONS I have focused on self improvement this year and several of my coworkers believe this has been to the detriment of the team. and other employees in a professional and engaging manner. I always help out to achieve the goals of the group and am not concerned about who gets the credit. managers.TEAMWORK: MEETS EXPECTATIONS “ “ “ “ “ “ I believe I am a consummate team player and regularly make contributions to the success of the team. I regularly contribute to the success of our team. I am not concerned about myself and continually contribute to the success of those around me. I look to other people for help when required and offer it as much as needed from others. just the task gets accomplished. I work well with others and understand how this can be beneficial to the company. I also have learn how to take suggestions and critiques from my coworkers and managers. I believe the success of the team is very important and work in my daily tasks to ensure it is successful. To this end. I manage the relationship with my coworkers. I understand how to make proper suggestions and critiques to those working around me. I will work this year to be a better teammate and assist others on the team more frequently. Simple Evaluation Page 91 . I contributed to our team’s success with everything opportunity given.

and work to participate in team functions. I am working on making sure coworkers understand I care and want success for the team. I will provide support and guidance when asked. I have worked well on my own teamwork. I find this intimidating at times. This has resulted in less productivity – my team would accomplish more if they worked better together. I understand I have been inconsistent in supporting my teammates this year and will work this next year to improve this. This is an area of focus for me this year.“ “ “ “ I am often focused on the task at hand which others see as a lack of teamwork. I work well on small teams. volunteer to work on project teams. but have not encouraged my direct reports to really form a high quality team. I am working to improve my participating with larger teams and finding a way to be more productive and inclusive when working with these larger groups of people. I will work on making sure my team contributions are more consistent in the future. but struggle when it comes to participating in larger groups. Simple Evaluation Page 92 .

I believe I have approachable personality. I am a skilled troubleshooter – understanding the underlying technical issues of a situation. I am able to take complex topics and make them simple for people around Simple Evaluation Page 93 . This next year. despite my technical aptitude. yet I believe I make it appear very simple to manage. I am a teacher at heart and help raise the technical level of the employees around me. I can improve my technical skills by taking additional training classes this next year. There are a lot of intricacies to our work and I understand how to navigate through them to find the right solutions. There are a lot of intricacies to the technology used by my team. Things change very rapidly with our technology and I am able to quickly grasp the changes. Whenever we have a very technical problem. my team will continue to take on more responsibility and expand its technical experience. I can quickly learn new technology and adapt it to our environment. I am excellent at taking complexity and managing it with precision.Chapter 29 TECHNICAL SKILLS TECHNICAL SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a very analytical mind which has resulted in excellent technical abilities. High performance in technical skills is taking a complex system and making it look easy from the outside. I am able to grasp complex technical concepts and explain them in easy to understand manner. I am one of the first to volunteer to find a solution. I will continue learning over the next year and continue to improve my technical skills.

but I have struggled to grasp the basic technical skills required. I am good at absorbing complexities of the job and understanding how to best apply them to the day to day tasks. Some of our older systems are in the process of being replaced and I’ve been a resource to be relied upon for new systems.me. I take advantage of training opportunities. Simple Evaluation Page 94 . I believe I am very technical in nature. Effectively using technology is one area I believe I excel at. Technology is something I very much enjoy and analyzing complex situations is one of my strengths. There have been a number of opportunities for me this past year to demonstrate these skills and I believe I have performed well. I have struggled in troubleshooting technical problems. but overall. I can quickly learn new technology and explain it to coworkers in a way they can understand. I am able to apply techniques and ideas we have from the older system into how the new system will work. I believe one of my strengths is applying technology on the job. TECHNICAL SKILLS: BELOW EXPECTATIONS My current role is very technical in nature. I have demonstrated that I am an accomplished technician who understands how to best implement systems and processes. I believe more training would help me learn some of the complex technical skills of my job. At times. TECHNICAL SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ I understand the technology we implement and how to effectively use it in our environment. I believe I am one of the first people management turns to when there is a technical issue needing resolved.

“ “ “ “ I have struggled to absorb information in training classes and have had difficulty applying it on the job. but have had difficulty learning the nuances of the technology our team uses. Simple Evaluation Page 95 . beyond the manuals. but my ability to communicate with the more technical members of the team is holding me back. I understand the basic technical knowledge required. I find technology difficult to understand and use. This has been a problem as we have moved to more automated systems. One of my struggles has been how to apply technical knowledge learned in training classes to the job. but I have found the on the job training to not be complete enough for me to learn this position. I think it’s difficult to think outside of the box. I think my business knowledge is very good. and troubleshoot undocumented technical issues. I have not yet demonstrated the basic mastery of the machinery and equipment required in my position. but I am working to improve my technical aptitude. I understand this is a fundamental requirement of my position.

each time. One of my strengths is developing project plans which utilize available resources in an efficient manner.Chapter 30 TIME MANAGEMENT TIME MANAGEMENT: EXCEEDS EXPECTATIONS “ “ “ “ “ Having a long history in project management has provided me the ability to accurately assess a timeline and meet a deadline. I have demonstrated that I work well under pressure and can juggle multiple priorities and still deliver. I will improve my skills by assessing new areas my team can work in and meet those needs on-time. I find that I am frequently interrupted in this role. I will continue improving in time management over the next year. My staff are regularly among the highest in attendance and productivity. I am very good at developing a solid task list towards a dated goal. My goal for the next year is to begin training my team members on time management. I am very good at managing my time and accomplishing tasks on time. My project completion percentage is perfect. Simple Evaluation Page 96 . I define a schedule each week and keep to it. I will continue to work on improving my time management skills. I am also very good at managing my day to day schedule amid a hectic time. I am a very efficient worker. Over the next year. but I find a way to keep on track. I understand how to schedule both big and small tasks. I hold staff accountable for their time estimates to ensure the work is completed on time. I am very good at managing my time and my employees’ time.

Though. I am good at time management and keep a tight schedule. by and large. As I grow in experience.TIME MANAGEMENT: MEETS EXPECTATIONS “ “ “ “ “ “ I have a very focused personality and believe I will accomplish anything I have my mind set to. The weakness is I have several team members Simple Evaluation Page 97 . on occasion. One of the skills I have developed is predicting how long a task will take and accurately completing tasks on time. I am a task oriented person. some scheduling issues. I will work on keeping meetings to their allotted time. We’d like to see Ryan manage his time a little better over the next year by communicating his schedule more effectively with team members and management. Though I believe my time management skills have been very good. The strengths have resulted in a large increase in productivity of my team. I believe my time management skills are exceptionally good. but overall I believe I handled it well. I am able to adequately schedule my time to accomplish my tasks. I am proficient at scheduling tasks and accomplishing them. I understand at times there have been. I understand and use the tools provided to achieve my objectives. TIME MANAGEMENT: BELOW EXPECTATIONS Though I know my tactics have been questioned. I understand that some of my meetings run long which affects others on the team. I set an efficient schedule and meet it. I understand that I have not always succeeded at adequately accounting for the time of my team which has resulted in lower productivity than expected. my time management skills will continue to improve. there are strengths and weaknesses to how I manage my time. I will work to improve in this area and ensure my team’s time is tracked and managed.

who have indicated they are burned out. When I get immersed in work. I will work on being more assertive and only take on work that I can complete in a reasonable time. it can become a problem. several of my projects came in late with little advanced notice. I will work to improve my reliability. I will continue to work to improve my time management. Unfortunately. I am occasionally late to work and I understand it causes the workers in the shift before me to have to adjust their schedule. This has resulted in a number of times where I am overloaded and ineffectual. This level of focus can be a good thing to get something accomplished. Though my schedule has been inconsistent. I will work to improve by communicating project status more effectively. I have a tendency to lose track of time and not pay attention to things around me. “ “ “ “ For the most part. my time management skills have been good. but when it causes my time to overrun and miss appointments or project deadlines. One of my challenges has been my willingness to say ‘yes’ to too many requests. Simple Evaluation Page 98 . I still produce a high volume of work. I will work to temper my time management to achieve high productivity and high employee satisfaction.

Over the next year. I have also taken a number of independent study courses outside of company training to improve my business skills. I will work to continue providing excellent training to new employees. I am very attentive during training class and score among the highest in comprehension tests. I have taken a number of soft skills classes this year and have learned a great deal. I have enjoyed absorbing the material and training coworkers on it. This can put a strain on teams as they work to absorb the lost hours . I try to always be an encourager during training sessions. I encourage my employees to attend training sessions and take advantage of the training courses offered. I am consistently rated as excellent by employees in the training classes.I have worked hard to schedule time for all of my team members to attend training and have been excellent in working to absorb the hours invested. I am a consummate learner and excel in the training offered. I will continue upgrading skills on my team this next year. Simple Evaluation Page 99 . There is a significant time investment required for sufficient training for staff members.Chapter 31 TRAINING TRAINING: EXCEEDS EXPECTATIONS “ “ “ “ “ I am one of the lead trainers for our staff. We’ve installed a number of new systems this year and I have focused on learning the new technology. I believe this has produced a great return for the company. I plan to continue learning and taking advantage of company training programs.

This next year. Not that I struggle with the material. I am quick to learn new concepts and apply them on the job. TRAINING: BELOW EXPECTATIONS As a long time employee. I am interested in on the job training opportunities and take advantage of them as often as possible. I have also helped several team mates find the right training classes for their skill sets. I think it has been beneficial. I believe this helps make me a valuable team member. but with the point of having to take time out of my schedule to attend. I plan to continue taking training as feasible. I will focus on continuing to take training opportunities as they are offered. but I believe my long term experience here should exempt me from basic classes. I struggle with some of the introductory courses. I take advantage of training courses offered and have attended all mandatory training this year. I enjoy investing time in training and believe the training classes I have taken have benefited the company and myself. I will continue to spend an appropriate amount of time on training and taking classes as required. I have struggled to maintain my workload and some of the classes. Simple Evaluation Page 100 . This has afforded me a number of great training programs where I can continue to upgrade my knowledge and skills. I can understand taking more advanced courses. but overall. Not only have I taken the recommended training classes this year. I enjoy investing time in other people and helping put proper focus on training.TRAINING: MEETS EXPECTATIONS “ “ “ “ “ “ I have sought out specialized training opportunities. At times.

I understand the point of view and will work on being more engaged in training class. I attend all of the required training classes. Though I have attended all of the required training classes. I have not thoroughly encouraged my team to attend training and a number of the staff members missed several training classes. This year. This struggle with the applying these new processes has resulted in lower productivity. but have not had the time available to attend classes.“ “ “ “ I have had difficulty applying some of the concepts taught in mandatory HR training this year and understanding why we’re asked to participate in some of these classes. I plan to work on improving my application of training principles this year. Simple Evaluation Page 101 . I understand training is important. but have been made aware that the instructors do not feel that I participate fully during class. I will ensure my team is taking the necessary training courses. My goal this year is to schedule training classes and attend them as required.

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