Learn how to write effective self evaluations and get ahead in your career

Simple Evaluation
Phrases to Write a Great Self Evaluation for a Successful Performance Review
By Jeremy Reis, MBA

Simple Evaluation: Phrases to Write a Great Self Evaluation for a Successful Performance Review http://www.simpleevaluation.com
Copyright © 2011 by Jeremy Reis, Jerm.com All Rights Reserved. You may use these phrases for personal use only and may not resell them, repackage them, or republish them. No patent liability is assumed with respect to the use of information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors and omissions. Neither is any liability assumed for damages resulting from the use of information contained herein. Published in the United States.

Table of Contents

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Self Evaluation Templates ..................................................................................... 10 Core Competencies ....................................................................................................... 10

Adaptability .......................................................................................................... 12 Adaptability: Exceeds Expectations .............................................................................. 12 Adaptability: Meets Expectations ................................................................................. 13 Adaptability: Below Expectations ................................................................................. 13

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Attendance and Punctuality .................................................................................. 15 Attendance and Punctuality: Exceeds Expectations ..................................................... 15 Attendance and Punctuality: Meets Expectations ....................................................... 16 Attendance and Punctuality: Below Expectations ........................................................ 16

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Attitude ................................................................................................................ 18 Attitude: Exceeds Expectations .................................................................................... 18 Attitude: Meets Expectations ....................................................................................... 19 Attitude: Below Expectations ....................................................................................... 19

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Communication..................................................................................................... 21 Communication: Exceeds Expectations ........................................................................ 21 Communication: Meets Expectations ........................................................................... 22 Communication: Below Expectations ........................................................................... 22

33 Creativity and Innovation: Meets Expectations................................................................................................................................................ 37 Critical Thinking Skills: Below Expectations ..................................... 27 Continuous Improvement: Meets Expectations ............................... 28 Continuous Improvement: Below Expectations . 24 Company Compliance: Meets Expectations ............................ 36 Critical Thinking Skills: Meets Expectations .............................................................................. 34 10 Critical Thinking Skills ............................................. 24 Company Compliance: Exceeds Expectations................. 25 7 Continuous Improvement.................................. 30 Cooperation: Exceeds Expectations ............................................................................................................................................................................. 30 Cooperation: Meets Expectations .............................................................................................................................................................................................................. 27 Continuous Improvement: Exceeds Expectations ......................................................... 28 8 Cooperation ........................................................................................................................................ 31 9 Creativity and Innovation ...... 34 Creativity and Innovation: Below Expectations ............ 33 Creativity and Innovation: Exceeds Expectations .................................................................................................................................. 31 Cooperation: Below Expectations.....................................................................................6 Company Compliance ......... 25 Company Compliance: Below Expectations ............ 36 Critical Thinking Skills: Exceeds Expectations ................................................................... 37 .....................................................................................................................................

............................................................................... 42 Dependability: Meets Expectations ....................................................................................................................................................... 51 Initiative: Meets Expectations ...................................... 51 Initiative: Exceeds Expectations............................................. 45 Ethics: Meets Expectations ......... 43 Dependability: Below Expectations ..................................................... 39 Customer Satisfaction: Meets Expectations ........................................................................................................................................................................ 52 Initiative: Below Expectations..................... 39 Customer Satisfaction: Exceeds Expectations ......................................................................................... 46 14 Goal and Objective Setting .................................................................................................................................................................................................................................... 52 . 40 12 Dependability ..............................................................................11 Customer Satisfaction ................................. 49 Goal and Objective Setting: Below Expectations ....... 45 Ethics: Below Expectations .................................. 49 15 Initiative ........................................................................ 45 Ethics: Exceeds Expectations ................................... 42 Dependability: Exceeds Expectations ............................................................................................. 43 13 Ethics ....................................................................................................................... 40 Customer Satisfaction: Below Expectations ......................................................................................... 48 Goal and Objective Setting: Meets Expectations ................................................. 48 Goal and Objective Setting: Exceeds Expectations .......................................................................................................................................

.................................................................................................................. 54 Interpersonal Skills: Meets Expectations ................................................................................................................ 60 Judgment and Decision Making: Exceeds Expectations ......................................................................................................................................................................................................................................... 60 Judgment and Decision Making: Meets Expectations ......................................................................... 64 20 Listening Skills ............ 64 Leadership: Below Expectations .......................... 66 Listening Skills: Below Expectations ................................... 61 Judgment and Decision Making: Below Expectations ...... 66 Listening Skills: Meets Expectations ..................... 55 Interpersonal Skills: Below Expectations ............16 Interpersonal Skills ..................................................................................... 61 19 Leadership .................................... 58 Job Knowledge: Below Expectations ................................................................................................................................................................................................................................................... 57 Job Knowledge: Meets Expectations ................................................ 58 18 Judgment and Decision Making .............................................................................................................................................. 63 Leadership: Meets Expectations ......... 63 Leadership: Exceeds Expectations ................................................................................................................... 57 Job Knowledge: Exceeds Expectations ..................................... 67 ............................................................................ 66 Listening Skills: Exceeds Expectations ........................ 55 17 Job Knowledge ....................................................................... 54 Interpersonal Skills: Exceeds Expectations ..........

.......................................................21 Managerial Style ............................................ 81 Professionalism: Meets Expectations ............................................................................................................................................................................. 75 Problem Solving: Exceeds Expectations............................. 69 Managerial Style: Exceeds Expectations ..... 82 Professionalism: Below Expectations ......................................................................................................... 81 Professionalism: Exceeds Expectations .............. 69 Managerial Style: Meets Expectations ...... 76 24 Productivity .................................................................................. 82 ............................................................................................................................ 79 Productivity: Below Expectations ............................................................................................................................................................ 76 Problem Solving: Below Expectations............................ 70 Managerial Style: Below Expectations ........ 79 25 Professionalism .................... 73 23 Problem Solving .................................................................................................................. 70 22 Organization and Planning ............................................................................................................................................................................................................ 73 Organization and Planning: Below Expectations ................................................................................................................. 75 Problem Solving: Meets Expectations ........................................................................... 78 Productivity: Exceeds Expectations ............................................................................................................................................... 72 Organization and Planning: Meets Expectations . 78 Productivity: Meets Expectations ..... 72 Organization and Planning: Exceeds Expectations ...........................................................

.......................................................................................................... 87 Sales: Exceeds Expectations ................................................................................................................................................................................................................. 96 Time Management: Meets Expectations ..................................................................................................................... 84 Quality: Meets Expectations ............................... 85 Quality: Below Expectations ............................................................................................................................................................................................................................................................................................................................... 93 Technical Skills: Meets Expectations ................................................................... 97 ................................................................................................................................ 90 Teamwork: Exceeds Expectations ....................................... 87 Sales: Meets Expectations ......................................................................................................................................................................................................... 91 29 Technical Skills .... 88 Sales: Below Expectations...................... 88 28 Teamwork ................................................................... 90 Teamwork: Meets Expectations ................ 93 Technical Skills: Exceeds Expectations.................................................................... 94 Technical Skills: Below Expectations .............................................................................................................. 96 Time Management: Exceeds Expectations .........................26 Quality ... 94 30 Time Management ........................................................................................................... 91 Teamwork: Below Expectations........................ 85 27 Sales .... 84 Quality: Exceeds Expectations .................. 97 Time Management: Below Expectations ...........................................................................

.....................................................................................................................................................................................31 Training.................................................... 100 ........................................... 99 Training: Meets Expectations ...................... 99 Training: Exceeds Expectations ................................................. 100 Training: Below Expectations.......................

Dependability Simple Evaluation Page 10 . Cooperation 7. Customer Satisfaction 10. We’ve written hundreds of template paragraphs you can use to quickly complete your self evaluation – and impress your management team. These are easy to copy and paste into your own self evaluation. but how do you describe your strengths without seeming cocky? How do you describe your weaknesses without being too negative? In this book. no matter the circumstances. We all have strengths and weaknesses. Adaptability 2. Creativity and Innovation 8. so we’ve written the complete self evaluation templates with 30 different core competencies each: 1. You will find paragraphs for each core competency. meets expectations. you will find the right ways to describe yourself on the self evaluation. Continuous Improvement 6. Communication 4. CORE COMPETENCIES Each company has its own set of values and we don’t know specifically what your company values. Critical Thinking Skills 9. categorized by exceeds expectations. and below expectations. Company Compliance 5.Chapter 1 SELF EVALUATION TEMPLATES Finding the right words for your self evaluation can be a difficult task. Attendance and Punctuality 3.

Judgment and Decision Making 17. Problem Solving 22. Initiative 14. Professionalism 24. Sales 26. Leadership 18. Productivity 23.11. Managerial Style (for Supervisors) 20. Quality 25. Job Knowledge 16. Goal and Objective Setting 13. Interpersonal Skills 15. Teamwork 27. Organization and Planning 21. Training Simple Evaluation Page 11 . Technical Skills 29. Telephone Support Skills 28. Listening Skills 19. Time Management 30. Ethics 12.

but resulted in improved team dynamics. This has not only demonstrated my ability to cope with change. The past year has seen a number of changes happen in our department. I believe I have been flexible and a productive member of the team. I believe I am a very flexible employee. I will continue to handle changes that may arise and provide support to team members. We have a very fast paced environment and I understand how to navigate the changes and provide high quality work. Over the next year.Chapter 2 ADAPTABILITY ADAPTABILITY: EXCEEDS EXPECTATIONS “ “ “ “ “ Though many people find change difficult to handle. I face challenges head on and with a motivated spirit. I see change as an opportunity. I am one of the most proficient employees at maintaining composure and change as it is demanded. I understand how to handle it with ease. being able to rapidly assess a situation and adapt is crucial. I will continue to remain nimble and adapt to changing circumstances. Over the next year. I have handled the changes well and supported other employees who were troubled by them. despite not knowing what may be coming at me next. Simple Evaluation Page 12 . I encourage others to take initiative when new projects or assignments come available and quickly adapt when times require it. I consistently show composure when put into a stressful situation. In an environment that is constantly changing. I try to calm those working around me by keeping them focused on a specific goal.

identifying solutions and efficient alternatives instead of cracking under the pressure. Sometimes. I become frustrated when faced with sudden. Simple Evaluation Page 13 . and even help to calm those around me in times of stress. I have been willing to work odd hours when a project requires it. demonstrating I can adapt to changing work schedules. I face challenges with composure. I could improve by adapting to the addition of new responsibilities. I know I lose focus of the end goal. ADAPTABILITY: BELOW EXPECTATIONS Occasionally. I consistently maintain composure during times of stress. My attitude toward unforeseen challenges could use improvement. unexpected changes. I adapt to changing schedules and assignments. I am very willing to make the necessary changes to help the team succeed. and show that I can adapt to new challenges that arise during an assignment. I believe I am a versatile employee who does what is necessary to keep business moving forward and I will continue this over the next year. I’ve learned to embrace it with renewed energy. and have made suggestions on how to improve them further. and have proven that I can adjust to sudden changes within the work place. While I once shied away from change with discomfort. I have satisfactory standards of adaptability.ADAPTABILITY: MEETS EXPECTATIONS “ “ “ “ “ “ I frequently adjust my work schedule to meet the needs of the team. I have greatly improved in adaptability this year. At these times. I know I struggle with some tasks that are not part of my job. I handle changes of schedule and office protocol with ease.

I will work on documenting processes and keeping up with the changes in the business. I will work on accepting all types of change. These fluctuations in the environment have made it difficult to keep track of the changes in the environment. but struggle when we have larger issues that affect the whole office or department. I will work on improving my acceptance of change. Over the next year. but I need some latitude to achieve these in my own timeframe.“ “ “ “ I have a tendency to micromanage assignments and allow for little deviation in plan or schedule. I understand not everyone appreciates this style. and I will work to improve in this area. Simple Evaluation Page 14 . I will continue to work on improving in this area. I understand how important these are to the business. Some of these changes are just too large to adapt to quickly. We are in a period of change and I have struggled to keep up. I do well adapting to small changes at work. There are times when I struggle with new work assignments and training.

Chapter 3
ATTENDANCE AND PUNCTUALITY
ATTENDANCE AND PUNCTUALITY: EXCEEDS EXPECTATIONS

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I believe this year I have demonstrated that I care greatly about attendance and punctuality. I get to work early to be prepared to start a productive and efficient work day. I’ve had perfect attendance this past year.

Not only does Jason exemplify our standards of attendance and punctuality, but he takes initiative to improve the attendance and punctuality of those around him. He creatively introduced new incentives to keep his subordinates motivated to be at work, and their work is consistently efficient because of it.

I am quite reliable in terms of punctuality and attendance. I show up on time every day, and do not leave early without prior approval and meeting his obligations. Additionally, I started a carpool to improve the punctuality of others.

I start each day ready for the challenges ahead. I am dependable and maintain a great schedule throughout the year. I will continue to try to excel in attendance and punctuality.

I have a nearly perfect record of attendance and am on-time, ready to work, each day. I always seek prior approval before taking a day off, and arrange for back up support during any absences. I complete my assignments on-time and my meetings end on-time.

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ATTENDANCE AND PUNCTUALITY: MEETS EXPECTATIONS

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I have very good attendance. I start and end meetings on time which helps keep my team productive. I continue to work on improving my time management skills to continue remaining on-time.

I complete my assignments accurately and on time and am prepared for meetings. I rarely have a sick day and have improved my attendance this year. I meet all company standards for attendance and punctuality.

A number of times I’ve had to work late to complete a project on-time. I do so without complaint and want all of our projects to be successful. I believe I meet all expectations for attendance and punctuality, showing up on time and eager to work.

I schedule vacations well in advance, ensuring that necessary preparations are made for my absence. I show up on time and only leave early when my work is completed, and I have received the necessary permission from my manager. I support my peers when they are struggling with time management, and am willing to take on extra work for the benefit of the team.

I have satisfactory attendance. I believe I have been on-time to work and work my full schedule most work days. There have been, on occasion, days where I have been late to work, but I stay late to make up the time. I will continue to work to improve my attendance.

ATTENDANCE AND PUNCTUALITY: BELOW EXPECTATIONS
For most of the year, I have no attendance problems. During inclement weather, traffic can cause me to be late on occasion. I try to adjust the time I leave to make up for this, but on occasion I am still late. I will continue to work on improving my punctuality.

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At times, I have a bad habit of arriving late to work. I understand how this affects my team and am working on a plan to improve my attendance. I will show greater effort to arrive on time and begin work along with everyone else.

Though my attendance is good, I know some of my breaks have run a little long this year. I will continue to work on keeping my breaks to their allotted time and improve in attendance and punctuality.

I consistently arrive to work on time, and schedules her absences according to regulations. However, I understand the perception that I spend a lot of time on personal matters at work. I will work on improving this and ensuring that my work time is devoted to business matters.

My attendance has suffered at times due to unforeseen personal circumstances. I believe that I am a reliable team member. I do understand the negative effect on my colleagues and will work to improve in this area.

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Chapter 4 ATTITUDE ATTITUDE: EXCEEDS EXPECTATIONS “ “ “ “ “ I think I display a uniquely positive attitude toward my work. Offering encouragement and support is one of the things that sets me apart. I find it easy to be energetic and ready to start work in the morning. Simple Evaluation Page 18 . and it shows in the high quality of my final products. I have strong motivation in my responsibilities throughout the day. always using it to make improvements. I consistently portray an attitude communicating respect and patience. I remain actively engaged in my projects throughout the entire work day. I like to keep people focused on a goal. One of my greatest strengths is showing an exemplary attitude at all times. I treat subordinates in a way that encourages growth and improvement and am always willing to lend an ear when a team member faces a difficult challenge. and never shy away from a challenge. I believe this provides an excellent example for the ideal work attitude. I work to keep a positive attitude and help motivate others to do the same. I believe I use humor effectively on my team to relieve tension. always showing enthusiasm and good humor when taking on a project. I demonstrate a very good attitude toward work. always excited to take on a new assignment or additional responsibilities. This helps keep my team working quickly and efficiently. and remain actively engaged with my colleagues. I accept criticism well.

I am going to work to improve my attitude and my coworker’s perceptions of my attitude. ATTITUDE: BELOW EXPECTATIONS There are times where people have an impression that I am uninterested and unmotivated attitude toward my assignments. This next year. My attitude toward positive change is one of enthusiasm. I attempt to maintain a positive attitude. I have worked to improve this perception. and I consistently puts forth an effort to improve myself and my surroundings. I try to always remain a positive thinker and help to motivate those around me during times of stress or difficulty. There is often much office drama and I try to avoid it and not let personal issues affect the quality of his work. and frequently support team members in need. always looking for something new to learn about the industry. but am consistently very critical of myself. and also work hard to make sure others feel at ease. but have not been able to fully disperse it. I show a unique attitude toward work.ATTITUDE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I like to remain fully engaged in his work until completion. I believe I am willing to go the extra mile to put others at ease. and instead of using it as Simple Evaluation Page 19 . I have a tendency to take constructive criticism personally. fostering a comfortable and open work atmosphere. I believe I have an attitude committed to progress and make frequent suggestions to improve processes and the way we work. I believe this is a strong way to provide an example to my. I ask insightful and well-formulated questions. I enjoy going the extra mile to complete an assignment. I will continue to work to improve in this area over the next year. I have an encouraging spirit and a determined attitude to help to motivate those around me.

I do not want people to believe I have an air of superiority and will work this year to tone down my competitiveness. it creates issues within my team because people feel that I am always competing with them. and perhaps at time I am. I will work to improve my communication skills and dealing with people even when I am in the middle of a task. when in fact. Simple Evaluation Page 20 . This has resulted in the impression that I don’t care. This is an area of focus for the next year. They perceive me as being angry and frustrated. While this can be good for certain aspects of business. it’s just extreme focus on the work at hand. I let my feelings of fear and rejection stop me from progressing. but I know this is poor emotion control and I will work to improve it.a method to improve. There are times where work can get very emotional and this has been off-putting to some of my coworkers. I understand I have a very competitive attitude. “ “ “ I have a tendency to get so focused on a task that I ignore the people around me.

and provide clear explanations when asked to clarify a difficult issue. My communication with clients is always exceptional. Simple Evaluation Page 21 . I work to create a welcoming and inclusive work environment. I have set up a system of information sharing to ensure that everyone on the team is kept up-to-date on industry advancements and relevant changes to office policy. I am often sought after for feedback on a project. always making others feel welcome to visit my office for a discussion. I ask questions when faced with doubt.Chapter 5 COMMUNICATION COMMUNICATION: EXCEEDS EXPECTATIONS “ “ “ “ “ My goal is to cultivate an office environment of openness. and communicates problems in order to solve them more efficiently. Additionally. I do it all in a friendly and non-aggressive manner. I regularly request constructive feedback when turning in an assignment. I excel as a public speaker and a company spokesperson. I believe I stand out among my peers. as well. I remain composed under stress. In terms of communication. and have a calming influence on those around me. I foster open information sharing and enhances the productivity of my team. I provide timely and constructive feedback. holding weekly staff meetings to make sure everyone is on the same page. I am in constant communication with my team. and I am personally requested on many projects. conducting myself with dignity and openness in every business venture.

Additionally. Where I once was afraid to request clarification. I am always making others feel welcome and act as a calming influence when an upsetting situation arises. keeping my team focused and up-todate on advancements in the field. my feedback on projects is always very productive. I need to work more on being consistently prepared in order to better communicate my ideas. I often provide feedback to my subordinates. always keeping open lines of communication with clients and colleagues. I have greatly improved in that department over the course of the year. I hold frequent meetings with my team to keep them updated of changes in the field. At times. while at other times I struggle to explain concepts. COMMUNICATION: BELOW EXPECTATIONS I find that I am an inconsistent communicator. I demonstrate an evolved sense of humor and candor during business dealings. I believe I am insightful.COMMUNICATION: MEETS EXPECTATIONS “ “ “ “ “ “ I believe I am a satisfactory communicator. I have proven to be an effective communicator. keeping my team comfortable and productive. I regularly keep open lines of communication. and requests feedback from my superiors. and introduced in a non-intimidating way. While I have struggled with open communication in the past. Simple Evaluation Page 22 . I will work to improve my preparation in the future. I create an inclusive work environment. and demonstrate a real willingness to hear all available information before making a final decision. I now welcome the opportunity to ask well-prepared questions. I believe I communicate well. I will continue to make progress in this area. I allow subordinates to express their successes. always explaining ideas in a clear and precise manner.

but still find it challenging to communicate my need for assistance.“ “ “ “ At times. I am a quiet person which comes across as shyness or possibly aloofness. I know I need to find my voice and find the confidence to express my ideas. but I understand how this can be viewed as isolation and not communicating with others well. Simple Evaluation Page 23 . This is a difficult proposition. I will work on improving my teamwork. but one which I am committed to improving. I believe this is the best path to getting things accomplished right. this is evident as I am often overwhelmed with work. I find it difficult at times to ask for help and when a task is late. I prefer to handle assignments on my own rather than communicate with other team members. I have been working to engage with my peers for help. I have a strong personality which has a tendency to alienate some around me and I will work to improve this. I need to improve my communication by fostering open lines with my coworkers and be more welcoming with my interactions.

This has been an area of focus for me. I will continue to excel with company compliance. I consistently keep my staff up to date with company policy and ensure it is followed to the letter. I have worked hard this year to ensure we have properly trained and followed all company rules. Simple Evaluation Page 24 . This is an area I excel in and will continue to excel in this year. It is important to remain productive and efficient by following all company regulations. It is something I truly relish and believe sets us apart from our competitors. I am proud of my team’s efforts to uphold company policies and remain compliant with all company directives. I believe I am a model employee in this regard. Managing and training others on department procedures is a joy of mine.Chapter 6 COMPANY COMPLIANCE COMPANY COMPLIANCE: EXCEEDS EXPECTATIONS “ “ “ “ “ I always try to adhere perfectly to our processes and procedures. I believe I have an excellent understanding of what the company expects and the policies and procedures that must be followed. This is one of my strengths – I pause long enough to consider how decisions would affect the company and then act accordingly. I believe I have an excellent understanding of how to comply with company procedures in my current position.

I am regularly relied upon to instruct other employees in regards to these rules and how they should act under them. but I understand there are times when I am expected to think and act independently and I struggle to achieve this. but I always keep the company in mind when acting. Sometimes my work requires minor adjustments to the stated policy. regulations. I understand and follow all rules and regulations set by our company. We are in a well regulated industry and I make sure that my team and I follow all of the rules. COMPANY COMPLIANCE: BELOW EXPECTATIONS There are a number of times where I know I have violated a procedure or company policy in order to get the work done. I work within the parameters of the company procedures to the best of my ability. This protects our firm and my team from legal exposure and also ensures we are being ethical in all we do.COMPANY COMPLIANCE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I understand the company processes and regulations and work hard to meet them. I work well within the framework setup for me by the company and my manager. I will continue to keep up to date in this area. I will continue to work on this initiative and make sure I follow all company policies and procedures. I work well within the parameters set by my manager. and company policies to the letter. Simple Evaluation Page 25 . I support the company’s vision and mission and work hard to achieve it. I can improve in communicating changes in company direction this next year. I understand how to comply with everything the company has asked of me and I believe I have done a good job with this. I understand the effect this can have on my team and will resolve to make sure all activities follow proper procedure.

Many of these have seemed outdated.“ “ “ There have been some of the policies where I have struggled to adopt and practice them. I understand how this impression could have developed and will work hard this next year to improve in this area. I understand there have been times where I have short cut the company policies to save time and I understand this is not acceptable practice. There has been an impression that I am unreliable when it comes to following procedures and policies. I am working on documenting these deficiencies so these policies can be revised and improved. I will follow these policies to the letter. Though I believe I have done well in this regard. but I understand the company wants me to follow them to the letter despite the deficiencies. Simple Evaluation Page 26 . In the future.

I am constantly evaluating and improving the way I work to continue making both incremental and breakthrough improvements. I have also learned how to affect positive change to the work environment during these times. I understand how to make the best of the situation and improve myself. but something that we should all be seeking. Continuous improvement is not just a business catchphrase. I will continue working hard in the area of continuous improvement.Chapter 7 CONTINUOUS IMPROVEMENT CONTINUOUS IMPROVEMENT: EXCEEDS EXPECTATIONS “ “ “ “ “ Change is inevitable and I excel at using change as an opportunity. I will continue to improve in my job and improve how I work with others. the work of my team. When we do have changing conditions. I am exciting about the potential improvements I will make this next year. I have made a number of breakthroughs in performance this year through continually improving my productivity. I believe this is an area of strength: identifying opportunities where I can improve and see great returns. which if improved. increase productivity and make us better as a company. I will continue to work on this progress. I find implementing new ways of doing business both easy and effective. Simple Evaluation Page 27 . I will continue evolving and improving in my position. and other coworkers. I highly value feedback received which allows me to constantly improve myself. To survive in business one must evolve and I believe I am very good at identifying inefficiencies in my own work.

Overall. This is an area which I will continue to improve in this next year. identify inefficiencies. I then identify a solution and implement it. I can see a problem. I understand how to document a process. Part of continuous improvement is identifying process improvement ideas. and improve it. I think continuous improvement is a good area of focus for continued investment. incremental improvements to my work and to processes my department uses. it just comes naturally to me to identify potential improvements in my work processes. another is identifying problems and breaking them down to their root cause. I have attended kaizen training and implemented much of it in my day to day work. instead. but since then have improved and see it working well. I do not feel empowered to make changes and find it difficult to implement new processes at work.CONTINUOUS IMPROVEMENT: MEETS EXPECTATIONS “ “ “ “ “ “ I have made a number of small. I am not very good at the former. I know this is an area of improvement for me and a focus this year. I will work to improve in process improvement as well. I am good at identifying and eliminating suboptimal processes in our work environment. I receive input from my team on potential improvements and then we implement and test them. There are a number of parts of kaizen that I initially struggled with in my job. I don’t believe I have a great talent in continuous improvement. These have result in increased productivity and efficiency. CONTINUOUS IMPROVEMENT: BELOW EXPECTATIONS I struggle to identify new improvements in my work that I can actually improvement. identify the symptoms and what is actually the root problem. Simple Evaluation Page 28 . The best ones are retained and we restart the process. but very good at the latter. I have made a number of incremental improvements to how I work and will continue to do so this year. I will continue to work to find ways to improve how we do our jobs.

This next year.“ “ “ “ I understand the focus on continuous improvement. I understand this isn’t a popular opinion. but one which I hold. I am at a loss for coming up with new ideas for continuous improvement. This is something I struggle in and would like more assistance finding ways to improve my work. I do not feel like I have ownership of my work and do not feel the motivation to make changes to how I work. One of my focuses has been on major. I don’t know how to creatively think up ways to improve and struggle with decision making when presented with different options to potentially improve. I will focus on making small changes that will make major changes – over time. Simple Evaluation Page 29 . This has resulted in a year of missed opportunities. I understand I need to change in this area. I would like to feel more ownership over what I do so the changes I make hold value. but I believe we are positioned to be efficient as we currently are. This is at odds with the desires of management and one area which I understand I am at conflict with coworkers. breakthrough changes to the detriment of allowing small changes to take hold.

By making sure everyone understands this is a team effort. One of my strengths is offering assistance to coworkers in need. This has led to a team-centered environment. I understand how to bring disparate groups of people together and promote cooperation. Through my leadership. My goal is to make a positive contribution to team morale and I believe I am successful at this. Our environment is always in flux and I try to handle the changes well and find ways to help others accept change. I try to always be willing to lend a hand in times of need and bring teams of people together around a common goal. My focus this year has been to be an encourager of my fellow team members. I will continue to contribute in this area over the next year. our work environment is positive and inclusive. The team cooperates well with one another and makes sure the job gets accomplished. we have been able to accomplish more together than any of us could individually. Simple Evaluation Page 30 . I create an atmosphere of mutual teamwork and support. I believe I am an asset because I can effectively work with people to complete a project or successfully achieve a goal.Chapter 8 COOPERATION COOPERATION: EXCEEDS EXPECTATIONS “ “ “ “ “ I find it very easy to adapt to changing circumstances.

but fall short in cooperating on group projects and in partnership with staff members. I find it easy to ensure that we are focused on team goals and help each employee both accomplish their individual goals. I make sure projects are a team effort and am always willing to lend a hand when needed. One of my strengths is finding ways to make a positive contribution to teamwork. I coordinate individual workers together to meet deadlines and work effectively as a team. I am always willing to lend a hand and find creative ways to ensure others will as well. This will continue to be an area of focus for me. managers. staff. I have not been consistent enough with effectively involving others in learning new systems or processes. COOPERATION: BELOW EXPECTATIONS At times. but find it difficult to train and communicate these tasks to team members. I have been very good with individual tasks.COOPERATION: MEETS EXPECTATIONS “ “ “ “ “ “ “ I cooperate well with coworkers. This has been an area I have been working on. I believe our team is a model for teamwork and cooperation. I work to coordinate individual team members together to ensure we work well together and accomplish much together. At all times I try to be an encourager and make sure everyone is able to effectively contribute to the team’s goals. I give of myself to make sure the job is well done. and also their team goals. I have struggled collaborating with others. This is an area which I believe I am very good at. but I have not always been successful with. and members of other teams. I can learn and take on new tasks with ease. Simple Evaluation Page 31 . This has created an inclusive and cooperative environment. I encourage others around me to work towards a common goal.

I came from one which was very individual-focused and demanded a great deal of focus. but I believe I am just better at accomplishing tasks alone. Simple Evaluation Page 32 . Some believe I am very territorial with my work. I need to manage this perception and demonstrate a renewed effort to cooperate with team members and make sure the job gets done. I understand the team nature of our work environment and will continue to make efforts to be more inclusive.“ “ “ Unfortunately. a perception has arose that I am unwilling or unable to offer help in times of need. I do share crucial information and ideas with coworkers. In this new job. I am expected to perform a much more team-focused effort and I have frankly struggled to make the transition. but the actual tasks I prefer to work with alone. I will continue to work on focusing my efforts towards the team. When I moved into this role.

frequently contributing new ideas at meetings. skillfully adapting to new information and facing challenges that arise with spirit and determination. and offers alternative suggestions when obstacles arise. “ “ “ I easily imagine new solutions and then put them into practice. I successfully funnel the creative recommendations of staff into practical applications. I pull the team together to focus on a common goal. I exemplify a refined standard of creativity and innovation. My unique and helpful suggestions have been used on multiple occasions to increase office productivity and improve the overall work environment at the office. I am constantly questioning common practices and regulations in order to refine and improve office standards. I show consistent strength in creativity and innovation. Additionally. This has led to a number of improvements to work processes and Simple Evaluation Page 33 . I know these creative contributions have proven to be an indispensable part of conducting innovative business. proving my ability to productively contribute to the team. I foster creativity on my team by holding brainstorming sessions and encouraging new ideas. When faced with a difficult problem. I will continue to excel with my creativity. I am often approached to develop a solution no one else has thought of. I am very visual and can see the solution before anyone else.Chapter 9 CREATIVITY AND INNOVATION CREATIVITY AND INNOVATION: EXCEEDS EXPECTATIONS “ “ I display signs of originality everyday with the fresh ideas I bring to the table.

Whenever we need a fresh look at a problem. and makes continued efforts to actively participate at meetings. I show great potential in creativity and innovation. I have proven to be consistently creative and innovative. Although I have struggled with originality in the past. I have shown great improvements over the past year.increased the productivity of my team. CREATIVITY AND INNOVATION: MEETS EXPECTATIONS “ “ “ “ “ “ I like to provide a new perspective on difficult projects. This artistic flair has provided a number of creative ideas for our team to implement. I encourage thinking of alternatives when my team runs into a wall and have built a collaborative work environment. My recent assignments have exemplified signs of creativity. I try to provide a novel perspective. I also show ingenuity when facing difficult situations. I offer a creative touch to an otherwise monotonous role. thinking creatively and providing fresh ideas. At times others see my approach as aggressive and I am working to soften how I say things. proving my ability to explore new perspectives in order to approach a project differently. CREATIVITY AND INNOVATION: BELOW EXPECTATIONS I believe I have shown great potential in the areas of creativity and innovation. I satisfy the expectations for creativity and innovation. but there are times when I struggle to complete things. I satisfy all standards for creativity and innovation. consistently providing useful feedback to improve project strategies. My suggestions have been put to use on many occasions. offering new ideas and perspectives. I will continue to work on offering creative solutions. I show consistent progress in my work. I have a tendency to develop an Simple Evaluation Page 34 . actively participating in meetings and making suggestions for improvement.

“ “ “ “ I know I have struggled lately to remain focused enough to innovate. Lately. I am moving in the wrong direction when it comes to creativity and innovation. I understand my work would improve if I were more willing to take risks and face challenges. This is by nature – I am not a risk taker and like to play it safe which has resulted in an appearance of a lack of creativity. I plan on working to improve in this area this year. I know I have the potential to excel in this area and will work to rediscover my past talents. I lack motivation to face challenges with initiative. choosing to let others offer solutions instead. but lose confidence as the project faces problems. I have struggled to stimulate ideas among my staff and peers. Simple Evaluation Page 35 . Instead of tackling the problem productively in these situations. The biggest challenge I have found in being creating is trying to create original ideas. I am hesitant of risks. In the past. I find it easiest to be creative when working with a team. I look to others to solve them. I found it easy to be creative.exciting new idea. which is causing my work to suffer. but honestly I lack confidence to be creative on my own. my contributions have decreased and at times. This appears on the outside as being reluctant to explore new approaches and alternatives. but since moving into a manager role.

and how to summarize it. This has created an environment where calculated risk taking is rewarded and understanding the long term needs of the business is almost second nature. I have excelled at reviewing a situation and quickly identifying the key elements of the situation. There have been a number of difficult issues to examine and resolve and I believe I have handled them all very well. what potential paths we can take. Simple Evaluation Page 36 . I understand how to logically examine something and provide a well reasoned response. Critical thinking skills have been key to our team’s success and I have been the highest performer in this area. My ideas are well grounded and practical. I believe the attention I placed on this area has really paid off this year. The methodical nature my team uses to pursue long term ideas is refreshing. This is one area where I believe I have performed excellently this year. This skill has led to a number of situations where we have been able to find different paths to take and generate additional revenue. I believe critical thinking skills is one of my strengths. One of the areas of focus this year has been training the team to think about the long term implications of short term actions.Chapter 10 CRITICAL THINKING SKILLS CRITICAL THINKING SKILLS: EXCEEDS EXPECTATIONS “ “ I have a very analytical mind. “ “ “ I have been very good this year at analyzing situations and discovering the right solutions. I will continue to work in the area of critical thinking this year. There is often little middle ground when it comes to critical thinking skills: you either have it or you don’t.

I do well with short term problems and situations. On a number of occasions. I have applied critical thinking to situations and we have reaped good results. I will continue to focus on improving my critical thinking skills. identified unstated assumptions and information. My judgment of potential resolutions has been very good. but one which I believe I excel at. I have an analytical mind and enjoy dissecting a situation to discover root causes. I plan to continue to contribute in this area. This is an area of focus: how to strategically think about the long term business. Connecting the dots from A to B is a difficult skill to master. My research skills are excellent and have. I am able to marshal pertinent information and properly interpret the information to find the connection between seemingly unrelated issues. One of the key challenges in our department is being able to properly analyze a situation and discover all of the factors involved and offer a good diagnosis. This is one area I have paid particular attention to this year and believe my results speak for themselves. These skills have resulted in excellent resolutions for many situations this year. analyze data. but struggle to think more long term and how the short term actions could affect long term decisions. and offer suggestions for the proper direction to go. I am able to discern the right solutions and draw good conclusions from all of the information presented. I am very good at recognizing problems and creating a prioritization of the steps to solve it. CRITICAL THINKING SKILLS: BELOW EXPECTATIONS I am good at analyzing a situation and providing alternatives and ideas. many times.CRITICAL THINKING SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ Critical analysis skills are in short supply and I have made this an area of focus this year. Simple Evaluation Page 37 .

This is an area of focus for improvement this year. There have been times where I have spent far too much time analyzing a situation. This is an area I will work to improve in this year. I am good at analyzing a situation. when I probably should have spent more time reviewing and critiquing them. I plan on working to be more critical of my ideas to ensure I am seeing the entire field of options before selecting a path to pursue. There are times when I am not entirely sure of the best solution and do not have adequate time to fully analyze the situation. On occasion. but struggle to help my team develop these skills. I am working on providing more well-reasoned analyze and learning how to discard irrelevant information. I struggle when it comes time to analyze the information to provide potential options for moving forward. I find myself convinced a particular solution is correct without reviewing all available options. I have dismissed a number of good analyses in favor of my own. This has resulted in a couple of situations where my team has become upset with me. I find I struggle to develop good conclusions from data provided.“ “ “ “ Sometimes. I realize this has caused a number of problems or delays that could have been avoided. Simple Evaluation Page 38 . Unfortunately. Though I believe I am very good at acquiring and interpreting information.

I wouldn’t have a job. I want our customers to love our brand and our company and through this dedication to the customer. I listen to customers.Chapter 11 CUSTOMER SATISFACTION CUSTOMER SATISFACTION: EXCEEDS EXPECTATIONS “ “ “ “ “ I understand the latitude available to ensure customer satisfaction and do everything necessary to retain customers. I understand how to deal with difficult customers and resolve major problems. My customer service ratings are stellar and I have very satisfied customers. Customer service has been a focus of mine this year. and aim to have a satisfied customer with each experience. I believe I am deeply focused on the customer experience. unique service is my specialty and something I will continue to perfect. understand how to deal with difficult ones. This is crucial for the success of our team and our company. I believe I offer excellent customer service to meet the varied needs of my clients. I will continue to provide excellent customer service. Impressing customers with high quality. My internal customer surveys have been excellent and I have received excellent ratings from my manager and coworkers. Simple Evaluation Page 39 . I understand the importance of the customer relationship and how cultivate a happy and satisfied client. Without customers. A focus on the customers is the quickest way to generate good returns for a company. increase our revenue.

CUSTOMER SATISFACTION: MEETS EXPECTATIONS “ “ “ “ “ “ Though my customer service ratings are high. CUSTOMER SATISFACTION: BELOW EXPECTATIONS I have been made aware that the company has received a number of complaints about my customer service. I value our customers and work hard to make sure they are pleased with the company and my service. I can improve in follow-up communications with clients this next year. My customer surveys have been consistently good. This has resulted in a number of problems which must be resolved. My customer satisfaction numbers met goal this year. I have a very good approach to handling customers and believe this has resulted in an excellent image for the company. I understand how to listen to and calm down customers in stressful situations. I am good at handling customer interactions – and very good at handling difficult customers. I have frequently failed to meet the sales quota. I believe this has resulted in a number of great customer experiences and saved the company several customers. I am very good at reading the customer and crafting a solution that is right for them. I have missed a number of opportunities to up sell clients. I will continue to improve with my customer service. This is an area of strength for me. I have built a number of great relationships with our clients and focus on customer service with each interaction. Simple Evaluation Page 40 . Unfortunately. I believe I am good at handling customer situations and resolving problems. I will focus on improving my customer service. Up sells make up a good portion of our net sales and I understand I am required to meet a sales quota. I will continue to work on improving the customer experience. These complaints center around follow up to customer issues and has resulted in a number of unsatisfied clients.

I have struggled with some of the relationships of key customers for our department. I have struggled to retain customers and have found dealing with difficult customers to be frustrating. A focus this year is to rebuild these relationships and improve my customer service ability. I do deal with a number of internal customers. This is an area I understand I need much improvement in and plan to participate in new training and coaching. I believe additional training and coaching will help me learn how to properly handle these customers and ensure a disagreement doesn’t turn into a lost client. I do not always know how to handle the situation and frankly do not enjoy angry customers.“ “ “ “ My customer service ratings have not been up to par this year. many of whom are upset with my performance this year. I understand not all of my clients have been happy with my work. though I am trying to mend these relationships and deliver stellar results. These situations are out of my comfort zone and I struggle to find a resolution. There are times when I have struggled with difficult customers. This is an area I will work to improve this year. Simple Evaluation Page 41 . Though I don’t have an external customer facing role.

I will continue to improve in this area and continue to be trustworthy. When something has to get done. and dependable. I will continue to grow in this area. I do so with a positive attitude and willingness to complete it cheerfully. despite any obstacles in the way. There have been a number of times this year when I have worked late. or changed my schedule to meet the demands of a project and deliver it on time. Simple Evaluation Page 42 . I have shown that I will do what it takes to get things done.Chapter 12 DEPENDABILITY DEPENDABILITY: EXCEEDS EXPECTATIONS “ “ “ “ “ I faithfully commit to get the job done and consistently perform above expectations. I am committed to success in this organization! I find a way to get the job done. I believe I am a very reliable and committed member of the team. This dependability and willingness to get things accomplished is a great asset to my team. I believe I am one of the most reliable employees at our firm. I am someone who will get it finished and delivered. There are times when we have tasks that absolutely must get done. I am willing to do whatever it takes to get the job done in an effective manner. trustworthy. I demonstrate this through a commitment to meeting or exceeding deadlines for projects and goals. I believe I am responsible. weekends.

and demands required. I understand I am relied upon to provide great performance each day. Simple Evaluation Page 43 . each time. I work well with others and respond to requests for help. I believe I am a responsible employee who completes tasks in a timely and efficient manner. I believe I have achieved this. I will continue to grow with my dependability. but I have worked to improve in this area and will continue to find new ways to demonstrate my reliability. I do not complain when asked to work overtime and offer to help when others are swamped with work. I consistently perform well and receive high marks for my productivity. my team. I find time to make sure my staff are not stretched too thin and offer to help to alleviate stress. and the company. scheduling. I am very consistent with my work product and deliver on time. I believe this has shown my reliability and I have contributed as required to the needs of the team. I believe my steadfastness on the job is admirable and I work without ceasing on major projects or if we have a problem. I work late as required and am willing to alter my shift to help my coworkers or management. I reliably complete my work on time and within budget. I will continue to work on improving my dependability. This has caused my dependability to be questioned.DEPENDABILITY: MEETS EXPECTATIONS “ “ “ “ “ “ I have demonstrated that I am one of the hardest workers and I care about my job. I am committed to getting the job done with whatever effort. DEPENDABILITY: BELOW EXPECTATIONS There have been times this year when I have struggled to complete tasks on time.

Simple Evaluation Page 44 . This year. I understand there have been a number of projects I have been late with and have not effectively communicated before the project was late. I have my own workload which is cyclical in nature. I will work to balance the demands of my supervisory role and the needs of my team. Though I believe I am mostly reliable. I just cannot meet all of the demands on my time. yet I should be more considerate of others when they have difficulties. I have struggled to keep up with my own duties as well as to help when the team gets behind on work. Due to personal needs. Some believe this has reflected negatively on my dependability.“ “ “ “ Since moving into management. A number of times I have failed to help my teammates as they struggled under the weight of the work. I have not been able to work overtime or weekends as sometimes required. I will work to improve my dependability. This is an area of focus for me and one which I will improve in. I am committed. I will work to free up my schedule this next year. This has offered an impression that I am not committed entirely to getting the job accomplished.

I believe I have a very good sense to make solid decisions which not only are legal. I have a solid base of principles and will not compromise them. legal. I follow all company policies. philosophical. as well as local laws. There is little gray to live in. Simple Evaluation Page 45 . or local laws. international. I like to look at each major decision from different perspectives: moral. the rules are meant to protect us and the firm and I follow them very precisely. In each action. I continually demonstrate a high standard of ethics. but also the intent of the rules. ETHICS: MEETS EXPECTATIONS I meet all standards for ethical behavior and do not have any lapses in this area. it can be easy to find your ethics compromised. In an international role. ethical. but are also highly ethical. I demand this level of ethical values among my staff. I am deeply concerned about business ethics and interested in how it applies to real world situations. but I have stood firm and have not violated company policies.Chapter 13 ETHICS ETHICS: EXCEEDS EXPECTATIONS “ “ “ “ “ “ I believe I am a morally sound person who stands on conviction. Not only do I stick by the letter of the law. This is one of my strengths in business. US. I think about what consequences could occur and how to manage those through a lens of morality.

ETHICS: BELOW EXPECTATIONS On occasion. and how a particular decision fits within this. Unfortunately. I will continue to work in an ethical manner. laws. I have high ideals and expectations for myself and the employees that work for me. This turned into a larger problem and one which needed gentle negotiations to resolve. I have had some difficulty getting my head wrapped around some of the rules and regulations in our industry and how ethics applies. I do not think this is a significant ethical violation. I have high morals and am consistent in my ethics and values. Being ethical is extremely important for our business to succeed and I believe this is an area I am good at. I don’t think I have been unethical. In a position like mine. I believe I am a trustworthy employee who follows the rules very strictly. a number of times this year. I provide a good example for those around me and place a particular emphasis on ethical behavior with my team. Simple Evaluation Page 46 . I lied in a situation and was caught in the lie. but I know questioning some of these rules have raised some eyebrows. though I will continue to improve in this area.“ “ “ “ “ “ “ I understand the reasoning behind ethics. This isn’t where I want to be all of the time. I hold my team to a high moral standard. and regulations. I understand the ramifications of my actions and what is required to fix these actions. there have been gray areas which I may have dabbled in. I consider myself a highly ethical employee and I am consistent in demonstrating those ethics. I will continue to keep up to date with changes in this area. my moral convictions are on display and I believe I pass the test.

my manager has noted a number of times where my team feels I have been backhanded or undercut them. Though I don’t believe I have been unethical. This has negatively affected team dynamics and my own position as their leader. Simple Evaluation Page 47 . I understand this is not acceptable and should not be repeated. This is an area which I am acutely aware of and will work to resolve.“ “ There are times when I don’t understand why a particular rule is in place and have violated them for expediency’s sake.

teamwork. and achievements. I understand my purpose at this company and strive to succeed in each task I undertake. We set them together and receive everyone’s buy in. exceeded) my professional goals. be it daily. or annual goals. Goal and objective setting is something I enjoy and strive to instill in all of my employees. but I have also defined a number of personal and professional goals. despite what obstacles may be in the way.Chapter 14 GOAL AND OBJECTIVE SETTING GOAL AND OBJECTIVE SETTING: EXCEEDS EXPECTATIONS “ “ “ “ “ I always meet predetermined targets and deadlines. I make sure the goal is accomplished. I have a driven personality which thrives on goal setting. We regularly meet to set team goals. Goals are the driving force behind our productivity. This determined performance has led to major accomplishments this year for our team. I understand how to frame my work within objectives and then create proper goals to achieve them. I will continue delivering excellence in this area. I structure much of my work and my team’s work around goal accomplishments. but I have also achieved (and in many cases. This helps drive achievement by moving the team the same direction together. I contribute greatly to our department and company goals. When I set a goal. quarterly. Not only do I work towards company and department goals. Simple Evaluation Page 48 . monthly. One of the primary drivers behind my success in this department is my use of daily task lists which are part of a master list of goals. weekly. Personally. I build a task list each day to achieve these goals.

I believe goal setting is important to getting things accomplished and place the proper emphasis on it with me team. I plan to set aside time to achieve these goals and be proactive instead of constantly reacting to emergencies. At times. I understand how to break these goals down into steps to achieve them. I achieved all of my goals through hard work.GOAL AND OBJECTIVE SETTING: MEETS EXPECTATIONS “ “ “ “ “ “ I am proficient in setting goals based on objectives. I have a number of goals defined for me each year and I work hard to achieve each one. I know how to set specific goals which are measurable and achievable in the timeframe allotted. This year. but now that I have used them in my day to day work life. Early on in my career. GOAL AND OBJECTIVE SETTING: BELOW EXPECTATIONS I have struggled to achieve my goals this year. setting good goals which move the business forward. we have been much more productive and happy since placing this into our regular work process. This past year. extensive planning. I think the root cause of this has been a lack of focus on the goals and a general atmosphere of “putting out fires” instead of proactively working towards the future. First we set the objectives for the team and then develop the goals together to meet those goals. We can achieve more together and I build my team around goals and objectives. and dedication. we struggle to meet some of the stretch goals. I didn’t think much about goals or objectives. I will continue to work diligently in goal and objective setting. Simple Evaluation Page 49 . I will continue to grow in this area. I work on these elements of the goal until the goal is achieved. but overall. I understand how to create SMART goals and effectively manage my work to achieve them. Setting goals and working through tasks is an essential part of my every day work and something which drives me to success. I will continue to work hard to achieve the goals we set. I don’t know how I would operate without them.

I will better manage the team to achieve both our personal goals and our department goals. not achieving them was a failure for me. I spread myself across all of the goals and did not focus on any individual goal. I set many stretch goals for myself. This left goal achievement open to interpretation. did not achieve them. I understand the process is in place for a reason. and will work to accurately set goals this year which can be achieved. I would have been better off focusing on a few of them than all of them. This has resulted in lower results than could otherwise have been achieved. causing all of them to fail. I plan to use it from now on and achieve my goals next year. This next year.“ “ “ “ I have not followed a systematic process to achieve my goals. Simple Evaluation Page 50 . Though I achieved my personal goals. I do not believe I did well in this area and will better define my goals next year. we did not achieve our department goals. and unfortunately. Since I was an integral part of these goals. Since my goals were so poorly constructed. I had poorly defined goals this year that in the end weren’t measurable. but have not found the time to implement it for goal setting.

Simple Evaluation Page 51 . I believe I am a resourceful employee who finds ways to get work done. There are many opportunities to take the lead in ventures and I frequently step up to assist. I volunteer for it. When a task needs done. Finding new ways to do things is exciting for me. Taking initiative is a passion for me. When a customer is repeatedly having problems. I believe I am very resourceful when it comes to taking on new work and I always find a way to get it done. I step up. I enjoy finding new ways of increasing efficiency and productivity. I like to step out of my comfort zone and accomplish new things by taking initiative. I take it. I think this is one of my strengths: finding new ways of doing things and then executing on them. If I see something that needs done. I learned a long time ago that sitting static in a comfort zone won’t work. I believe it is advantageous to step forward and take on new challenges in the workplace. This is a definite area of strength and one which I feel contributes significantly to our company. I help fix the situation. I do it.Chapter 15 INITIATIVE INITIATIVE: EXCEEDS EXPECTATIONS “ “ “ “ “ When I see an opportunity for improvement. When a project needs help. Taking on a new project and seeing it to fruition is why I work here – I want to succeed and help the company find success through me. I take on these challenges with ingenuity and a passion for accomplishments.

I immediately seize upon it as an opportunity to accomplish something. There is plenty of work to get completed and I take the initiative to resolve it myself. my natural inclination is to get it done. I will continue to work hard in this area. I love to take the bull by the horns and get things done. This is one of my strengths. If a coworker is struggling. or learn something new. but I do not offer to take on more work or help others who are struggling. INITIATIVE: BELOW EXPECTATIONS Though I believe I am a hard worker.INITIATIVE: MEETS EXPECTATIONS “ “ “ “ “ “ “ I understand what work needs to be accomplished and I know how to get the work completed. I believe I am a resourceful person who finds new ways of accomplishing things. Simple Evaluation Page 52 . I ask for additional work or opportunities to grow. Initiative isn’t just something to do. I will work to improve in this area this year. I do not always take the initiative to ask for more work when there is downtime. This is one area which I understand I must do better in. while taking on additional work and helping alleviate the backup of work we have on our team. At times I have some down time. I find time to help them. When I have available time. I struggle to take the initiative to ask for more work. I feel good when something is accomplished and the only way to get things done is to continually seek out new opportunities for improvement. it’s way of approaching work and one which I think I do well with. I work to expand my knowledge and job skills and also to get things accomplished for our department. When I see work that must be done. At times I feel I am overwhelmed with work and find it difficult to take on new assignments. When I see something needed fixed or done.

“ “ “ I understand that I require more direction than some of my coworkers. I am intimidated by some of my coworkers and find it difficult to approach others for help or to find additional tasks I could take on. Simple Evaluation Page 53 . I would like assistance overcoming this. I will improve in this area. Instead. With time. I wait for others to ask for help if they require it. I don’t ask for more work assignments or for additional work. I am usually asked to do them. When new tasks need to be done. yet I believe I am still new to this group and want to make sure I do exactly what is expected of me. Initiative has been difficult for me as I just do not know what I could take on without some direction. I expect that they will ask me for help. If someone needs something done.

direct reports. I have a friendly personality that people enjoy. I have a passion for my team and want them to succeed. I relate very well to people and make them feel valued. I believe I connect well with coworkers and management. I try to make people feel important and know I appreciate them. I make people feel good when working with them and build quality relationships with my coworkers. I find it easy to relate to people and find a connection. I try to be a pleasure to work with and will continue to connect with my team mates. I understand relationship dynamics and how to build high quality relationships. while still managing high productivity.Chapter 16 INTERPERSONAL SKILLS INTERPERSONAL SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a natural rapport with people and am at ease in business and personal situations. I am a positive influence to those around me and I build confidence in them to achieve more. I have built solid relationships throughout the organization and understands organizational dynamics. I believe I am very good at making a connection with just about everybody. Simple Evaluation Page 54 . and managers. I believe I have a gift in bringing people together around a common goal. I try to show people I truly care about them as individuals and want to help them find success.

I have been overrun by coworkers with strong personalities. as does my high quality work and pleasant interactions. Working with people doesn’t take a particular expertise. I am a very productive person who has a driven personality. I find it easy to discover things I have in common with people and build a professional and productive working relationship. I like to think I am an amiable and charming person who understands how to relate well with those around me. I believe I care about people and understand how to motivate them to excellence through the relationship we’ve built.INTERPERSONAL SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ I have an even personality which helps to stabilize our team. it boils down to whether or not you care. but this has negative consequences as I have detailed. I plan to continue building strong relationships with my management team. I know I have a tendency to “steam roll” fellow employees to the point that it has affected team dynamics. My friendly and professional manner helps coworkers relate. I need to work on toning down my interpersonal dealings. but on a number of occasions. INTERPERSONAL SKILLS: BELOW EXPECTATIONS I have a very strong personality which has caused a rift on the team. I am a nice and affable person who works well with others. I am an affable fellow. Simple Evaluation Page 55 . I need to learn how to push back on these individuals and understand that I do not need to say “yes” to every demand they make. I am gracious and responsive most of the time and am open and honest with feedback. This is an area of focus for me which I believe I have done well in. I will continue to work to improve in this area.

but instead it’s just shyness. I will work to improve this situation this year.“ “ “ “ I have struggled building quality relationships with my coworkers. There are groups of people on our team who have formed cliques that I have a difficult time breaking into. I understand I have not responded well to attempts to be included and instead I have alienated many of those around me. I plan on opening up and building professional relationships with his coworkers. There is an impression that I can be very difficult to work with and on a number of occasions. I am often too shy to carry on strong relationships with people I work with. my outbursts have disrupted work. I do not cultivate crucial good working relationships with my coworkers. Though I find it easy to relate well with others. I know this is one area that I definitely need improvement in. The feedback I have received is that I am rigid and impersonal. Some people think this is aloofness. Simple Evaluation Page 56 . I will work on coming out of my shell and working with others. so this year I have severed many of those relationships and it has negatively affected my team. I understand this is an area I must improve in.

I also makes useful suggestions on how to improve existing protocol. I keep the team strong by staying informed and sharing my knowledge. I stay up-to-date about all the latest trends and advancements in my field. I take a very strategic approach to work.Chapter 17 JOB KNOWLEDGE JOB KNOWLEDGE: EXCEEDS EXPECTATIONS “ “ “ “ “ I act as the resident specialist for administrative issues because of my excellent job knowledge. sharing them with my colleagues to ensure maximum productivity. As far as job knowledge goes. My understanding of company policy and procedure exceeds that of the majority of my colleagues and I am always interested in learning more. incorporating my extensive business knowledge into each assignment. I understand company processes and how to follow them to precision. My awareness of competing firms in the industry keeps us ahead of the game in many departments. and I am a key contributor to successful planning sessions. Additionally. I recognize inefficiencies and work to improve them. I lead our training seminars and ensure that everyone is acting under protocol at all times. I keep my extensive network of industry connections accurately maintained for utilization. I am very knowledgeable with my daily tasks and perform them with ease. Simple Evaluation Page 57 . and I am always on the lookout for new information. I believe this is a strength. I document important progresses and changes in an internal guide that can be used throughout all departments. I will continue to grow in my job knowledge.

JOB KNOWLEDGE: MEETS EXPECTATIONS “ “ “ “ “ “ I show good judgment when handling routine problems. I stick to company policy and protocol through every step of an assignment. helping them to advance to my level. so I will work on that this year. completing assignments with expertise and efficiency. and my expertise at finding hidden information. who have complain in surveys that I am unhelpful and unsupportive to problems that arise. My wealth of information relevant to my field and specific responsibilities makes me one of the most valued team members. I have proven my job knowledge through all of my completed assignments. I am going to improve by sharing more information with my coworkers to cross train them on my tasks. I will improve by taking more initiative to include my peers in this process. and try to stay abreast of key advancements relevant to her field. I have a sufficient appreciation for the gaps in my expertise and work to improve those. I will focus on on-the-job training and increased exposure to other work teams to grow in my career this year. I am technically efficient at all aspects of my work. JOB KNOWLEDGE: BELOW EXPECTATIONS I have proven in the past to have extensive knowledge in my field. I understand what is expected of me and perform my job well. I struggle with keeping my subordinates up-to-date on this knowledge. I will improve in this area this year. I am proficient at my job and demonstrate this through continued excellence at accomplishing my tasks. My success can be attributed to my knowledge of the field. Unfortunately. I approach each challenge that arises with a unique strategy. Unfortunately. Simple Evaluation Page 58 . I have failed to produce the same results from my subordinates. This year.

“ “ “ “ I have a tendency to want to rely on my own knowledge to complete assignments and struggle to ask for help when it’s needed. and an inability to meet new challenges head-on. While I make consistent promises to put more effort into my work. While I follows direction well. I have little awareness of our competitors. I believe that with more effort. I need to work on changing my approach. my hesitancy to take on independent assignments shows a lack of confidence in my knowledge. and have made little effort to remedy this. I depend too much on the instruction of my superiors. I am prone to making the same mistakes multiple times. even exceptional. Unfortunately. my actions haven’t lived up to these promises. and I need to be more willing to learn from my peers. my work can be much improved. I’ve been told my work product is short of impressive in these instances. I know I have the potential for good things and I just need hard work to achieve it. I understand that I need to adjust my attitude and approach work with a new perspective. Simple Evaluation Page 59 . My manager has advised me to educate myself on key issues relevant to work and I have begun this process. and need improvements to efficiently work alone.

Some find it slow. I am judicial with how I respond to questions and situations. I am a shrewd decision maker with the wisdom to discover the right answer to a problem. My decision making process is very deliberate. I believe this has resulted in excellent decision making skills and an ability to make a judgment call that is unsurpassed by my peers. Simple Evaluation Page 60 .Chapter 18 JUDGMENT AND DECISION MAKING JUDGMENT AND DECISION MAKING: EXCEEDS EXPECTATIONS “ “ “ “ “ I believe I have excellent decision making skills. expertise in the industry. Time has shown that despite the delays. I can easily review all of the options and make an educated decision. but in the end. This is an important distinction between leaders and managers and one which I believe I excel in. This is an area I will continue to work hard in. and a “gut” feel. These decisions are based on experience. the time it takes to make a decision pays off if the decision is a correct one. I use common sense and experience to determine which is the best path to travel down. I understand words have an impact and ensure that I choose the right ones before making a decision or giving direction to my staff. The ability to make a firm decision does not come easy to me. my decision making is sound and has saved the company a tremendous amount of time and money. it’s something that I have spent years crafting and refining. I believe these decisions have been shown to be excellent. When presented with a difficult situation. but instead.

Decision making is neither all art. I will continue to work on improving in this area. I am frequently indecisive when presented with a difficult situation. yet my mind can be changed with the right information. I make well reasoned decisions from the facts presented. This has served me well over the years and I believe I have made difficult. I step forward and make the tough calls. I find it difficult to review all of the options and discover the “right” answer to the problem. I am very focused and determined. I can continue to improving in this area. JUDGMENT AND DECISION MAKING: BELOW EXPECTATIONS This is one area which I know I need to improve in. These may not always be popular decisions. I have used this mix to make quick and effective decisions which have proven to be good ones. but they have to be made and I have the fortitude to make a decision and stick with it. At times when difficult decisions must be made. but a combination of the two. Sometimes. I believe I have a good mix of the two to make intelligent decisions considering all of the circumstances. Decision making is a particular strength of mine. yet discriminating. I weigh all of the options and provides a well reasoned response. I do not believe this is because of a lack of knowledge.JUDGMENT AND DECISION MAKING: MEETS EXPECTATIONS “ “ “ “ “ “ “ I have an even keel personality which has worked well when it comes to decision making. but likely a lack of confidence in my skills. with the likely outcomes describe. I have the right way of thinking about problems: weigh the information presented and make a wise decision based on the potential outcomes. I find myself indecisive and unable to make the right decision. I Simple Evaluation Page 61 . nor all science. decisions.

am continuing to work in this area to improve my experience and ability to make a quality judgment on problems. My judgment has been questioned on a number of decisions due to what might be considered faulty login in decision making. This is an area that I will work to improve this year. Simple Evaluation Page 62 . I am learning to better justify my decisions and completely document the nature of my decision making process. I think that my process to get to a decision is detailed and well grounded. To remedy the situation. I am pausing and weighing the consequences before making a decision. “ “ “ I am often too quick to make decisions and a few of those have backfired. Though I have struggled making sound decisions. though I eventually reach one. This has resulted in some lost revenue to the company and is something I have struggled with. It takes me longer than some to arrive at a decision. This will help me improve in this area tremendously.

I am a guide by your side.Chapter 19 LEADERSHIP LEADERSHIP: EXCEEDS EXPECTATIONS “ “ “ “ “ If there is one area on this evaluation that I believe I excel in. I am very good at influencing people to achieve great things – not just work a job. moving along with people to achieve their goals and ultimately the company’s goals. I understand how to work with people to get the best out of them. I am an excellent coach and regularly receive maximum performance from the people that work for me. I understand how to use daily tasks and motivate employees to meet a long term goal. People that work for me have indicated they trust and respect me. I understand different attributes of leadership and how to apply them with different types of employees. Simple Evaluation Page 63 . There are two types of leaders: safe on the stage and guide by your side. I couldn’t succeed as a leader without a high performing team and my team performs above par. it’s leadership. my team respects me and enjoys working for me. As my 360 degree reviews have shown. I trust in the full capabilities of my team to achieve something that individuals could not achieve alone. I enjoy leading a team and hope to be blessed with the opportunity for years to come. This is an area of strength: influencing those around me to deliver great results.

People around me believe I have a self-less attitude and I work hard to make sure they know I care. I understand different types of people and the different ways to motivate them to get the job done. I don’t just manage my staff to accomplish goals. I am not in management. Leadership is not a part of a job description. Leadership is not given. and I believe I have earned it. honestly. I have struggled at being a leader. This is my strongest part of being a leader and one which has proven a great asset to this organization. but I lead them to meet objectives and ultimately. it is something earned and I believe I have earned it from my team. success. though I can create a productive team.LEADERSHIP: MEETS EXPECTATIONS “ “ “ “ “ “ I have performed well in leadership. This builds respect and trust – things teams are built on. I will take advantage of the company mentoring program to improve my leadership skills. I am very good at leading others through the maze of our organization. but I believe I have very good leadership skills. I delegate well to my employees and build trust in them to take responsibility and initiative. its earned. I understand how to influence team members and help lead them to meet expectations. I find it difficult to inspire my team. I can help others set a course and navigate through it. LEADERSHIP: BELOW EXPECTATIONS Though I think I have been a good manager. Simple Evaluation Page 64 . one that desires to be productive eludes me. and then motivate them to respond. directing a team to meet goals and maintain high levels of productivity.

I have done well defining a vision for my organization. Since my transfer. I struggle to understand the full capabilities of my organization and utilize them to the fullest extent. This has held me back as a leader. I do not get the most out of my staff and will continue to work on improving my leadership ability.“ “ “ “ At times. I have a tendency to focus on small tasks and get lost in the details versus thinking about the big picture and how to achieve large tasks. Simple Evaluation Page 65 . but I have struggled to motivate people to meet this vision. I am an introverted person and have found it difficult to connect with people in a manner you would typically think of for a manager. but do not find people working towards them. I have not become adequately up to speed in job knowledge and have found it difficult to provide direction and implement measures across the team. With more knowledge about how this department works I will become a more well rounded leader. I have provided direction. goals. and objectives. I have struggled to gain trust and motivate staff.

I listen attentively and demonstrate good listening skills.Chapter 20 LISTENING SKILLS LISTENING SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I am always looking for new ways to receive and interpret information presented to me. I understand conversation dynamics. I believe I am an excellent listener and understand the principles of active listening. I am very adept at comprehending. I am a focused. LISTENING SKILLS: MEETS EXPECTATIONS Simple Evaluation Page 66 . retaining. Part of the challenge of conversations is figuring out what is said and what is unsaid. I listen carefully during conversations and allow speakers to finish before talking. I believe I have mastered the art of active and focused listening. I elicit feedback while listening and let people know I value them and their problems. I am adept at focusing on a speaker and providing the necessary feedback. active listener. These components make up active listening and I am exceptional at active listening. This is one of my strengths and an area which sets me apart from other employees. I understand how to respond appropriately and involve everyone in a discussion. and how to intelligently decipher what they are trying to say. I am very good about figuring out what is unsaid in a conversation. and responding during conversations. how to read people.

I believe I am a good listener and provide active feedback to people during conversations. When speaking with someone. I have learned how to be an active listener and focus on those speaking with me. I will continue to improve in this area. I have been made aware of this and so I try to focus on when it happens so I can bring myself back into the conversation. I value conversations and continue to grow in this area. interpreting.“ “ “ “ “ “ “ I understand the principles of listening: understanding. I use open ended questions to probe further into conversations. comprehend. and evaluating what I hear. I listen. I understand that I do not always provide active feedback. In each conversation. I absorb the information presented and restate it back to ensure I understand what is being said. I have improved my listening skills significantly over the past year. I have a sincere interest in others and listen fully before responding. and evaluate what is being said. I understand the difference between being an active listener and a passive listener. comprehend. I listen. LISTENING SKILLS: BELOW EXPECTATIONS The feedback I have received so far in this process is that I have not listened well this year. I also appear distracted at times during conversations. I am able to effectively form a response and carry on an intelligent and effective conversation. I respond both verbally and physically to demonstrate I am listening. When someone is speaking with me. Page 67 Simple Evaluation . I am working on becoming an active listener. This happens most often during long conversations. I am very good at listening and conversing with people. This is something I will continue to work on. I listen carefully when people speak to me. There are times when I have a tendency to drift off during conversations. and ask the right questions when given direction.

talked over others while they are trying to talk. I have been known to scold instead of listening. and coaching others. I can let the emotions of the moment get the best of me. These are all things I will work on to improve my listening skills. I have a tendency to do “all the talking” during conversations and leave little room for others to participate. I understand this impression needs to be corrected so others know that I care about what is being said and care about the conversation I am in. empathizing. In a problem situation. I have. I am inconsistent with my listening skills. though I am often still listening to what is being said. I will work to control these emotions.“ “ “ I appear very distracted during conversations. Simple Evaluation Page 68 . When confronted with this type of situation. on occasion.

I believe my staff are happy working for me and we achieve all of our goals each year. Simple Evaluation Page 69 . I will continue supporting my team to achieve great new things for the company.Chapter 21 MANAGERIAL STYLE MANAGERIAL STYLE: EXCEEDS EXPECTATIONS “ “ “ “ “ This year has been a difficult one merging two teams together. I feel funny about putting this as such a high strength as its really due to how well they perform that I am able to excel in management. As this was my first year managing a staff. You can’t be a successful manager without a great team of people working for you. but I think the results speak for themselves. We have had the best year yet and I believe my consistent. I am a high performer leading a high performance team. I excel at managing a staff. We’ve had no turnover this year and the staff has worked hard to create an open and inviting work environment. We have a dynamic group of people and one which excels at taking on new challenges. My leadership has contributed to high productivity in our department and we will continue to perform at a high level this year. It’s been an awesome experience! My team has performed much higher than expectations and we’ve exceed almost all of goals. sound leadership has helped contribute to that. and I believe I have one of the best. I didn’t know what to expect.

Managing is about bringing people together. My direct reports have provided me high ratings on 360 degree reviews and our performance level has been on target all year. I will work on my soft skills and improving my relationship with my team. I act in a professional manner with my staff and they provide excellent results for me. creating expectations. Simple Evaluation Page 70 . I will continue to work on improving my management skills. I have been very adept at managing difficult employees and turning their energies towards higher performance. we’ve come through it stronger and more united than ever. I understand how to bring a group of disparate individuals together to form a high performing team. and helping them reach those goals. There is a general feeling I am too focused on productivity. Though this was an area I struggled with in the past. supportive team dynamics. I am a very effective manager who understands the balance between family and work. Though we’ve had some struggles. this year has seen a renewed effort and the results have demonstrated that my focus was spot on. Without this team. I look forward to all of the great things we will accomplish this year. I have a great team that has developed wonderful. This next year.MANAGERIAL STYLE: MEETS EXPECTATIONS “ “ “ “ “ “ I am a consummate professional and manage my staff with ease. we would not be able to achieve the goals we have set. I have a great team and I’m privileged to be their manager. MANAGERIAL STYLE: BELOW EXPECTATIONS There are times when my team members feel I am too hard charging and our personalities have clashed.

I have been asked to participate on several projects which has drawn me away from day to day management and I have struggled in this area. I will continue to work in this area to improve my relationship with all team members. I have had difficulty managing team members with other types of personalities.“ “ “ “ I have had difficulty making the transition from staff member to manager. I hope to spend more time with the team this next year. I am working to reduce or sever some of these ties to improve team dynamics. This broke team dynamics and it’s been difficult getting everyone back onto the same page and performing. I have not provided the support or attention my staff members need to be high performers. Though I think I have excelled at managing staff members with personalities similar to my own. I understand that survival as a manger isn’t the goal. I take responsibility for this and will work as hard as ever to bring everyone together around a common goal. Simple Evaluation Page 71 . We’ve struggled merging people into our team. I have several close personal relationships with people who now report to me and this has caused some friction on the team. excellence is.

sufficient planning is crucial to our success. I have not always been as well organized as I am now. A number of projects I have managed have come in ahead of schedule and under budget. In a project based work environment. I believe I am excellent with my organizational and planning skills. I believe an organized workspace reflects an organized mind. Teams that stay organized are able to deliver more and our productivity speaks to this principle. but I think it is the best way to achieve high productivity. achievable. and staff. schedule. This is primarily due to excellent plans. I begin each week with a plan and then each day keep my plan up to date to achieve maximum effectiveness. I now enjoy having an organized workspace. My work environment is very organized and clean. Planning is second nature to me – not only do I enjoy it. This is an area of focus for me which I think has paid off. Simple Evaluation Page 72 . I have taken a number of courses and read a few books and believe that this is something I now excel in. I expect this from my team and they deliver. This planning results in efficient work – meeting deadlines and achieving a lot of what we set out to accomplish. I excel at creating plans which are realistic.Chapter 22 ORGANIZATION AND PLANNING ORGANIZATION AND PLANNING: EXCEEDS EXPECTATIONS “ “ “ “ “ I go about my work with a very deliberate and planned methodology. and have specific deadlines.

There are times where I could better plan. I achieve what’s on my list – and sometimes more. but through hard work. training. Scheduling them to run smoothly is one of my strengths and something I truly enjoy. Simple Evaluation Page 73 . I now believe I am very good at organization. Forecasting needs into the future is a gift I possess. but overall. Each day. Most of the time. I am pleased with my progress in this area. ORGANIZATION AND PLANNING: BELOW EXPECTATIONS One of my weaknesses is having a disorganized work environment. I would like to work more in this area. I know that an ordered way of doing things is the best way to get them accomplished and believe I do well with my organizational skills. setting up new events and helping to make them run smoothly. I understand that I do not organize my workspace for maximum effectiveness and frequently have piles of paperwork that needs to be organized. This is an area I must improve in. There were times in my career where I struggled to maintain an organized schedule of work. I start out with a plan for what I would like to get accomplished.ORGANIZATION AND PLANNING: MEETS EXPECTATIONS “ “ “ “ “ “ I have a very methodical way to go about business. I understand how to effectively arrange staff members to get the most work out of them and how to find the right resources to make sure projects and normal day to day work get done. This has shown to be a very effective way of planning my work and helps ensure I am kept busy and accomplish many of the tasks expected of me. I work hard to ensure each project is well planned and organized. and perseverance. I am a detailed person and enjoy making arrangements for events.

this has come back to hurt us as my plan was not sufficient. but I do know I need more knowledge and training in this area. This is an area I need further training and experience in. I find it difficult to fall into the norm of organization and instead like to work with my own methodology. disheveled). which in this field is problematic. I do not know precisely what training or education would help me. A number of times this year. though it is an area I am really focused on. A number of work issues have turned negative due to a lack of preparation on my part. though from the outside. Unfortunately. This is an area for improvement. Simple Evaluation Page 74 . I find it difficult to adequately put together a plan that covers every contingency and situation. I do not always prepare as thoroughly as I should and this has set us up for disaster. I am unsystematic in how I approach my job. it could appear to be this way.“ “ “ “ I often find myself disorganized (and as my managed described it. I don’t know if I would go so far as to say my work style is chaotic. many people find it confusing and off putting.

Simple Evaluation Page 75 . discover what is a symptom and what is the actual problem. problems can be a major setback. I have an analytical mind that is quick to discover the root causes for problems. and then offer creative solutions to resolve the situation. This analytical approach to problems has resulted in an excellent closure rate on problems. I enjoy solving these types of problems. My ability to quickly assess a problem and identify potential solutions is key to my excellent performance. In some teams. I am adept at tacking some of the trickiest problems we have faced as a team. describe it succinctly. I believe I am a big part of that. I understand how to dissect a problem and discover the core issues so we can make a rational decision on how to move forward.Chapter 23 PROBLEM SOLVING PROBLEM SOLVING: EXCEEDS EXPECTATIONS “ “ “ “ “ I always analyze a decision effectively before implementing it. Over this next year. but I believe our collective troubleshooting skills are top notch. I have the ability to unravel even the most difficult problems to find potential solutions. I will continue to work to improve my problem solving skills. This is an area which I believe I am a strong asset in. I am able to analyze a situation. My investigative skills have provided a key resource for a team focused on solving glitches.

I strive to find all of the probable solutions to an issue. I understand the testing process and how to discover a solution to a particular problem. I have solved a number of very difficult problems and am always prepared to help out in this area. I have a natural ability to find a solution to even the most difficult of problems. there are a number of areas of troubleshooting that I know I can improve in. Some of our systems are very problematic. but struggle to discover and offer potential solutions. PROBLEM SOLVING: BELOW EXPECTATIONS I have excelled at identify a problem. yet I can also translate a problem into language others can understand. I can easily break down a problem into smaller components to analyze the entire issue in an efficient manner. Simple Evaluation Page 76 . This is a focus area of improvement. I am working on learning how to more quickly analyze a situation and provide multiple options for solving a problem. I believe I am one of the most technical employees on our staff. I can provide all of the research necessary for decision makers to decide a path to take.PROBLEM SOLVING: MEETS EXPECTATIONS “ “ “ “ “ “ Though I believe my problem solving skills have been great this year. but I believe I have a great ability to find workarounds and solutions. Sometimes I become fixated on the problem and can’t see beyond it to help analyze the potential decisions that need to be made. From these. I am very good at problem solving. I am an independent thinker who likes to analyze problems to discover the root cause. Through experience and intuition. I would like to improve this year by understanding when to seek outside opinions to discover other potential options to fix the issue.

I would like continued on the job training and a chance to study the knowledgebase to increase my ability in this area. I believe I am good at testing solutions for a problem. but once potential solutions are offered. but struggle to be creative in finding new solutions. I will work on communicating problem status sooner in the life cycle to avoid these incidents. I have been poor at communicating problem status until it becomes a small crisis. Our lack of excellent troubleshooters has shown to be a problem in the past.“ “ “ “ I have struggled to narrow down the root cause of problem. often being distracted by the symptoms. I have a difficult time troubleshooting problems. A number of times. Simple Evaluation Page 77 . I am working to improve in this area so I can excel in both aspects of problem resolution. Not every problem has been documented and I often struggle at discovering new issues and resolutions. This has caused lost productivity as I need to bring in help on the team to solve these types of problems. I find it easy to pick the right solution. This is definitely an area of focus for me and one which I will improve in. This has made troubleshooting difficult for me.

I am at the top of nearly all performance measures for individuals on my team. I will continue to focus on creating new opportunities for improved productivity on my team. This results in a very high level of productivity with little downtime required. This diligent attitude towards work has paid off. I know this type of increase in productivity can be duplicated to other staff members and I will work hard to help this happen. I will continue to work to discover ways to be more efficient in my job. I understand how to motivate people to perform and my team has met all of our productivity goals this year. I manage my team to consistently high performance. I understand how to properly set goals and use those as motivating to get the job done. Through proper planning. we are expected to do more with less and I believe I have been innovative in how I approach work and this has resulted in great performance for the year. while still maintaining great employee satisfaction. one of my greatest strengths. Simple Evaluation Page 78 .Chapter 24 PRODUCTIVITY PRODUCTIVITY: EXCEEDS EXPECTATIONS “ “ “ “ “ I have made productivity a focal point of my management efforts this year and it’s paid off. In a down economy. I am focused on working smart this year. My concentration and focus on productivity has seen tremendous improvements in our numbers. and I believe. Getting the job done is very important to me.

I will continue to learn in my new position and become more productive. I can continue to improve in this area and plan to focus on it this next year. Simple Evaluation Page 79 . This next year. Rework can kill productivity and a focus on ensuring things are correct pays great dividends. I know hard work isn’t everything. I set the right tone with my team to balance productivity and personal needs. I have demonstrated I am an industrious worker with high output and high quality work. I will continue to work on productivity and become a more efficient employee this year. I know I am a hard worker and I have been working on becoming a “smarter” worker. I know how to execute on the processes required to achieve them. This has resulted in a very consistent output from an efficient team. I know it’s important to create stretch goals and have almost met them all.PRODUCTIVITY: MEETS EXPECTATIONS “ “ “ “ “ “ I complete my tasks in a timely and efficient manner. I moved into a new role this year and my productivity dipped as I took on new challenges and learned my new position. One area that I believe I do very well in is working hard to make sure the job gets done right the first time. PRODUCTIVITY: BELOW EXPECTATIONS There is a perception that my work quality has decreased recently and I will continue to work to improve that. Though managing a project is not my strength. With the increase in workload on our team. but I have created an environment where hard work is expected and rewarded. I have not been able to participate in projects or meetings as fully has I have in the past. I will work to become re-engaged with assignments and balance the work I need to perform. I keep a tight calendar and make sure this results in a high level of productivity.

Simple Evaluation Page 80 . I need to find the right balance in my work environment. I have not seen the results I have desired and have been researching ways to improve my productivity. but I have been working to improve in this area. Productivity has not been my strength in my new role and I have struggled to keep with the pace of my team. I have taken criticism of my work well and used it to improve how I work to try to improve efficiency. I understand I must improve my own productivity and create a work environment where my team can be more productive as well. I will continue to seek feedback and work on continuous improvement in the area of productivity. despite our financial condition. Though I have not consistently met quota. my delivery has been inconsistent. This is an area of focus for me this year. At times. and we did not achieve the goals desired. I believe I have worked hard.“ “ “ “ I have not focused on productivity this year. I will continue to seek feedback and incorporate that into my daily work habits to improve in this area.

As a result. and support my staff very well. despite the circumstances. I help others understand how to professionally deal with situations and reduce stress and the potential for problems. I provide excellent support to my customers. our team is viewed as very professional. I value the relationships I have built and act as an even keel for my team. I project an image of professionalism in each task I undertake and project I work on. One of the key attributes to my success with our company is displaying a professional attitude. My goal for each thing I do is to make sure it represents myself. my boss. I work in a number of key customer situations and represent the company with excellence. Simple Evaluation Page 81 . One of my strengths is demonstrating excellence in my day to day job. This is an area I believe I excel in. I manage my team to display a great attitude and respect towards coworkers and the customers. I will continue to excel at professionalism. I am an authority in our company’s product and enjoy training others.Chapter 25 PROFESSIONALISM PROFESSIONALISM: EXCEEDS EXPECTATIONS “ “ “ “ “ I am adept at keeping a calm demeanor in all sorts of circumstances. and the company well. In the future. display a professional attitude in every encounter. As a steady force in my group.

I work well with others and represent myself and the firm well. I will continue to work to improve in this area. PROFESSIONALISM: BELOW EXPECTATIONS There are times where I have been told my appearance is unprofessional and I have worked hard to improve in this area. I work hard to be professional in every business situation and project a good image for the company. I understand that appearance can really drive Simple Evaluation Page 82 . I project an image of professionalism in each task and project I work on. I demonstrate awareness of proper etiquette in situations and competently display skills and behaviors. I project a professional image for our firm. I work within the stated and informal expectations of my management team. I am in a position where relationships are highly valued and I try to meet all standards of moral and ethical behavior. I conduct myself properly in all situations and act appropriately when conducting business. This results in high quality work situations with people I work with. I meet all of my professional obligations and act according to official codes of conduct. I desire to be known for being a professional in all I do. I have a calm demeanor when working in difficult situations and understand how to diffuse people who are upset.PROFESSIONALISM: MEETS EXPECTATIONS “ “ “ “ “ “ “ I have many years of experience in this field and understand how to meet all of the requirements of the job in a skilled and polished manner. I maintain a professional image and attitude. I will continue to work hard to be professional in all work situations. Whenever dealing with external customers.

I did not realize the affect this had on those around me and will work hard to improve in this area. I have worked hard to improve how I work with people and control what I say and do. I have been involved in situations where my conduct has been unprofessional.someone’s opinion of you and this next year. I am organization my work area and making sure I have enough storage for my files and that I deal with paperwork as soon as it comes in. There have been times where I have acted unprofessionally and my manager has helped me identify those and quickly correct them. A number of times this year. This next year. I know I have fallen short in this area. but continue to work to improve. Simple Evaluation Page 83 . “ “ “ “ The one area I have struggled in for professionalism is my work area. I will continue to work on how I behave and how I interact with my coworkers. I will continue to seek feedback to improve how I relate with others. I will work to improve my business appearance and be known as a polished businessman in all circumstances. I understand it is not clean or tidy and this is an area I am working on.

identify weaknesses. lead. Quality is a measure which has impact beyond just my job. This has been both an area of focus for me and one which I believe I have excelled in. I will continue to work in this effort for high quality. Quality management is not just a human resources fad – it’s something we should all have in mind in our day to day tasks. By improving processes. Simple Evaluation Page 84 . I have seen a dramatic quality increase in our team’s production. I believe this focus has paid off. and improve them. Continual improvement is an important part of quality and one which I have been a champion of. and improve constantly. Quality is something I am focused on in my day to day work and I believe I have had a good impact on quality this year.Chapter 26 QUALITY QUALITY: EXCEEDS EXPECTATIONS “ “ “ “ “ One of my focuses this year has been ensuring a high level of quality from my work product. I have mastered these components of quality management and understand how to effectively lead quality programs within the company. Quality is extremely important to me. One of the challenges to ensuring high quality across the enterprise is to break down barriers between departments. Part of making quality a focus at our company has been to review processes. I continually work towards getting the job done right the first time. Getting the job done isn’t enough. My productivity has increased and the overall quality of the product is much higher this year as compared to last.

QUALITY: MEETS EXPECTATIONS

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I am focused on ensuring our team’s output not only meets quantity standards, but quality as well. This takes the focus off of just how productive we are, but how productive we are when delivering an excellent product. I think this focus has caused us to perform admirably in quality this year.

I have been instrumental in implementing ISO quality management and helping the firm achieve its ISO certification. I have worked through a number of activities and sought to improve our quality measurement for many processes.

The quality of my work is very high and something I have worked on quite a bit this year. I believe that quality is very important to both internal and external customers. Improving quality has led to improved productivity as we do not have to fix items and the original shipped is the best product.

I believe my work product has been very good. I have received few complaints and most of it is error free. This is an improvement over last year and a focus of my efforts this year. I attended a quality training class and applied its principles to my work. I will continue to grow in this area.

One of my goals this year was to achieve quality on a more consistent basis and we have achieved this goal. We started by building a culture that supports and desires quality. I contributed to building this at work, participated in training classes, and helped audit quality programs.

QUALITY: BELOW EXPECTATIONS
My productivity has been very high, but quality has suffered. I understand we should not sacrifice quality for productivity. I will work to improve quality so both productivity and quality are high.

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I have worked hard to improve my own quality, but this has been at a detriment to the production efforts of my team. In the future, I will be more considerate of others when working on improving quality on my own efforts.

I have not focused enough on internal customer feedback when designing new quality control processes and the resulting improvements has not resulted in higher quality. Since then, I have redesigned how we approach quality and this should result in better quality management this year.

I did not pay appropriate attention to quality management training programs until late in the year. We had a number of lost opportunities to improve quality with this delay and I am working to make up for the lost time.

I rushed the quality program through without properly gaining acceptance among staff and helping to build a culture of quality. I learned from this mistake and have begun taking a much more deliberate approach to quality management implementation.

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Chapter 27
SALES
SALES: EXCEEDS EXPECTATIONS

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In a tough economic climate, I have consistently proven the ability to exceed sales targets. This has placed me among some of the top salespeople at our firm. I will continue meeting and exceeding sales goals this next year.

There are many aspects to being successful in sales. I demonstrate proficiency in many of these attributes: assessing needs, finding the right solution, presentations, influencing people, negotiations, and asking for the business. My techniques have been used in our training classes for salespeople. I will continue growing as a salesman and continue finding solutions for our customers.

I believe I am an expert salesman. I can look at any problem and see the sales opportunity. My calm demeanor and firm presence relaxes clients and encourages them to partner with our firm. I close more high margin, high value clients than any other salesman on our team.

In many ways, sales is about building relationships. I have demonstrated that I understand interpersonal bonds and how to forge a partnership with our clients. This has transformed our sales process and made our product an integral part of the customer’s success – creating an opportunity for our success. I will continue to contribute to our success in this area.

I am very good at selling customers on solutions and not just products. This has resulted in high margin service sales, increasing company profitability. I am a reliable resource for my clients, meeting their needs by finding new solutions we can help them with.

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I have performed marvelously under difficult circumstances and place the customers’ needs above my need to close the sale. I have worked well with technical sales staff and sales management to enhance the sales process. SALES: BELOW EXPECTATIONS “ I understand my sales numbers have dropped off this year. I will continue growing as a salesperson. qualifying sales leads. I work well with others and understand the needs of his customers. This year. I believe I consistently perform well on sales presentations and working with new clients. I am a consistent sales performer. My business retention rate could be improved. I will continue to improve sales retention targets this year. I have expanded my customer base beyond the clients assigned to me and have served them very well. I have kept my sales expenses under control and have received very good reviews from my client base. I plan to focus on improving Simple Evaluation Page 88 . I can continue to improve closing inbound sales and up selling the clients on other high margin products. I regularly meets sale targets and provide high quality sales support to his clients. I have been a very good inbound sales representative this past year. I will work on meeting increased sales targets this year. I moved from internal sales to external sales this year and I believe I have handled the transition very well. especially in the areas of negotiation. My customer survey results and supervisor reviews have both been very positive. and generating customer referrals. I can continue improving. but overall.SALES: MEETS EXPECTATIONS “ “ “ “ “ This year. I have handled the customers’ calls with a professional. I have met all sales performance targets. respectful attitude. taking the coaching and training offered. I have a good aptitude for sales and clients report good interactions. My sales performance has been very good.

I plan to take some public speaking courses or join Toastmasters to increase confidence in speaking in front of large groups. When presented with a group sales presentation situation. I plan to increase my competitive research and highlight the competitive advantage we maintain over other firms. I need more competitive intelligence to achieve much better sales results. Simple Evaluation Page 89 . and selling against our competitors. I find it easy to sell in one-on-one sales situations but have a difficult time presenting to groups. I struggle to close sales. I plan to improve this through more interaction with clients after the initial sale and by providing sufficient post-sales support. I believe I deliver a quality sales presentation and seem to build rapport with potential clients. but my closure rate is low. Where I have struggled is in identifying. “ “ “ “ I understand how to make an initial sale but I find up-sells and cross-sells difficult to close. My total revenue per client has been lower than it should be and I know this places me in the bottom third of salespeople. This has resulted in a much lower sales performance when compared to my peers. understanding. I know I become visibly nervous and do not project confidence in the product or in my own abilities.sales numbers through additional follow up calls and increasing the number of sales calls made. I have made sufficient sales results this past year. I plan to improve the ability to close a sale over the next several months.

it is crucial to be able to work well with a variety of different people and I believe this is a skill I have mastered. fast moving work environment. I have applied this practically on the job by assisting as required. As a matrix organization. and my department. I believe I excel at putting together high performance teams and running them smoothly. and when handed a team. Simple Evaluation Page 90 . I know how to select the right group of people to work well together. My interactions with others can be seen as contributing to the success of the company.Chapter 28 TEAMWORK TEAMWORK: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a great willingness and desire to help out my fellow teammates. I will continue to build great teams at our company this year. I work to make sure people feel appreciated and contribute at their maximum when working on a team with me. and frequently offering assistance even when it’s not asked for. I am a master at understanding relationship dynamics and how these translate to team-based success. my organizational unit. These teams provide a high quality work product and do so with high productivity and efficiency. I believe I work well with others and put the team first in all things. how to find common ground so we can work towards success. Our company is built on teamwork and I understand how to foster team dynamics in a high energy.

In a dynamic team environment. I also have learn how to take suggestions and critiques from my coworkers and managers. I always help out to achieve the goals of the group and am not concerned about who gets the credit. managers. I contributed to our team’s success with everything opportunity given. I am not concerned about myself and continually contribute to the success of those around me. I look to other people for help when required and offer it as much as needed from others. TEAMWORK: BELOW EXPECTATIONS I have focused on self improvement this year and several of my coworkers believe this has been to the detriment of the team. I am not concerned with who gets the credit: I want our team to be a success in everything we do.TEAMWORK: MEETS EXPECTATIONS “ “ “ “ “ “ I believe I am a consummate team player and regularly make contributions to the success of the team. just the task gets accomplished. and other employees in a professional and engaging manner. I understand how to make proper suggestions and critiques to those working around me. Simple Evaluation Page 91 . I work well with others and understand how this can be beneficial to the company. I manage the relationship with my coworkers. I regularly contribute to the success of our team. I will continue to work by contributing to team efforts. I will continue working hard to find success for our group. To this end. I believe the success of the team is very important and work in my daily tasks to ensure it is successful. I will work this year to be a better teammate and assist others on the team more frequently.

This has resulted in less productivity – my team would accomplish more if they worked better together.“ “ “ “ I am often focused on the task at hand which others see as a lack of teamwork. I find this intimidating at times. I work well on small teams. but struggle when it comes to participating in larger groups. I am working on making sure coworkers understand I care and want success for the team. I understand I have been inconsistent in supporting my teammates this year and will work this next year to improve this. I am working to improve my participating with larger teams and finding a way to be more productive and inclusive when working with these larger groups of people. I will work on making sure my team contributions are more consistent in the future. I will provide support and guidance when asked. I have worked well on my own teamwork. and work to participate in team functions. Simple Evaluation Page 92 . but have not encouraged my direct reports to really form a high quality team. volunteer to work on project teams. This is an area of focus for me this year.

Chapter 29 TECHNICAL SKILLS TECHNICAL SKILLS: EXCEEDS EXPECTATIONS “ “ “ “ “ I have a very analytical mind which has resulted in excellent technical abilities. This next year. I am a teacher at heart and help raise the technical level of the employees around me. despite my technical aptitude. I can improve my technical skills by taking additional training classes this next year. There are a lot of intricacies to our work and I understand how to navigate through them to find the right solutions. High performance in technical skills is taking a complex system and making it look easy from the outside. yet I believe I make it appear very simple to manage. Things change very rapidly with our technology and I am able to quickly grasp the changes. I am excellent at taking complexity and managing it with precision. I am one of the first to volunteer to find a solution. I am able to take complex topics and make them simple for people around Simple Evaluation Page 93 . Whenever we have a very technical problem. I believe I have approachable personality. my team will continue to take on more responsibility and expand its technical experience. There are a lot of intricacies to the technology used by my team. I am able to grasp complex technical concepts and explain them in easy to understand manner. I will continue learning over the next year and continue to improve my technical skills. I can quickly learn new technology and adapt it to our environment. I am a skilled troubleshooter – understanding the underlying technical issues of a situation.

I believe more training would help me learn some of the complex technical skills of my job. There have been a number of opportunities for me this past year to demonstrate these skills and I believe I have performed well. I have struggled in troubleshooting technical problems.me. Some of our older systems are in the process of being replaced and I’ve been a resource to be relied upon for new systems. I have demonstrated that I am an accomplished technician who understands how to best implement systems and processes. Simple Evaluation Page 94 . I believe I am very technical in nature. but I have struggled to grasp the basic technical skills required. Effectively using technology is one area I believe I excel at. TECHNICAL SKILLS: MEETS EXPECTATIONS “ “ “ “ “ “ I understand the technology we implement and how to effectively use it in our environment. I believe I am one of the first people management turns to when there is a technical issue needing resolved. but overall. TECHNICAL SKILLS: BELOW EXPECTATIONS My current role is very technical in nature. I am good at absorbing complexities of the job and understanding how to best apply them to the day to day tasks. Technology is something I very much enjoy and analyzing complex situations is one of my strengths. At times. I believe one of my strengths is applying technology on the job. I can quickly learn new technology and explain it to coworkers in a way they can understand. I take advantage of training opportunities. I am able to apply techniques and ideas we have from the older system into how the new system will work.

I understand this is a fundamental requirement of my position. I find technology difficult to understand and use. but I have found the on the job training to not be complete enough for me to learn this position. but have had difficulty learning the nuances of the technology our team uses. beyond the manuals. but I am working to improve my technical aptitude. but my ability to communicate with the more technical members of the team is holding me back.“ “ “ “ I have struggled to absorb information in training classes and have had difficulty applying it on the job. Simple Evaluation Page 95 . I think my business knowledge is very good. and troubleshoot undocumented technical issues. I understand the basic technical knowledge required. One of my struggles has been how to apply technical knowledge learned in training classes to the job. I have not yet demonstrated the basic mastery of the machinery and equipment required in my position. I think it’s difficult to think outside of the box. This has been a problem as we have moved to more automated systems.

I will continue to work on improving my time management skills. I will continue improving in time management over the next year. but I find a way to keep on track. My staff are regularly among the highest in attendance and productivity. I am a very efficient worker. I am very good at managing my time and accomplishing tasks on time. I am very good at managing my time and my employees’ time.Chapter 30 TIME MANAGEMENT TIME MANAGEMENT: EXCEEDS EXPECTATIONS “ “ “ “ “ Having a long history in project management has provided me the ability to accurately assess a timeline and meet a deadline. I define a schedule each week and keep to it. My project completion percentage is perfect. I will improve my skills by assessing new areas my team can work in and meet those needs on-time. Simple Evaluation Page 96 . I find that I am frequently interrupted in this role. I am also very good at managing my day to day schedule amid a hectic time. One of my strengths is developing project plans which utilize available resources in an efficient manner. each time. My goal for the next year is to begin training my team members on time management. I have demonstrated that I work well under pressure and can juggle multiple priorities and still deliver. Over the next year. I am very good at developing a solid task list towards a dated goal. I understand how to schedule both big and small tasks. I hold staff accountable for their time estimates to ensure the work is completed on time.

Though I believe my time management skills have been very good. We’d like to see Ryan manage his time a little better over the next year by communicating his schedule more effectively with team members and management. I am proficient at scheduling tasks and accomplishing them. I understand and use the tools provided to achieve my objectives. on occasion. TIME MANAGEMENT: BELOW EXPECTATIONS Though I know my tactics have been questioned.TIME MANAGEMENT: MEETS EXPECTATIONS “ “ “ “ “ “ I have a very focused personality and believe I will accomplish anything I have my mind set to. As I grow in experience. some scheduling issues. there are strengths and weaknesses to how I manage my time. I understand that some of my meetings run long which affects others on the team. I set an efficient schedule and meet it. The weakness is I have several team members Simple Evaluation Page 97 . but overall I believe I handled it well. I will work to improve in this area and ensure my team’s time is tracked and managed. I believe my time management skills are exceptionally good. I am good at time management and keep a tight schedule. I understand at times there have been. Though. One of the skills I have developed is predicting how long a task will take and accurately completing tasks on time. I understand that I have not always succeeded at adequately accounting for the time of my team which has resulted in lower productivity than expected. The strengths have resulted in a large increase in productivity of my team. I am able to adequately schedule my time to accomplish my tasks. my time management skills will continue to improve. I am a task oriented person. I will work on keeping meetings to their allotted time. by and large.

I will work to improve by communicating project status more effectively. I am occasionally late to work and I understand it causes the workers in the shift before me to have to adjust their schedule. Simple Evaluation Page 98 . This has resulted in a number of times where I am overloaded and ineffectual. I will continue to work to improve my time management. I have a tendency to lose track of time and not pay attention to things around me. Though my schedule has been inconsistent.who have indicated they are burned out. I will work to temper my time management to achieve high productivity and high employee satisfaction. I still produce a high volume of work. it can become a problem. I will work to improve my reliability. I will work on being more assertive and only take on work that I can complete in a reasonable time. When I get immersed in work. This level of focus can be a good thing to get something accomplished. One of my challenges has been my willingness to say ‘yes’ to too many requests. Unfortunately. several of my projects came in late with little advanced notice. but when it causes my time to overrun and miss appointments or project deadlines. my time management skills have been good. “ “ “ “ For the most part.

I plan to continue learning and taking advantage of company training programs.I have worked hard to schedule time for all of my team members to attend training and have been excellent in working to absorb the hours invested. We’ve installed a number of new systems this year and I have focused on learning the new technology. I encourage my employees to attend training sessions and take advantage of the training courses offered. I am a consummate learner and excel in the training offered. I will continue upgrading skills on my team this next year. I have enjoyed absorbing the material and training coworkers on it. I am consistently rated as excellent by employees in the training classes.Chapter 31 TRAINING TRAINING: EXCEEDS EXPECTATIONS “ “ “ “ “ I am one of the lead trainers for our staff. I try to always be an encourager during training sessions. I have also taken a number of independent study courses outside of company training to improve my business skills. Over the next year. I will work to continue providing excellent training to new employees. I believe this has produced a great return for the company. Simple Evaluation Page 99 . I have taken a number of soft skills classes this year and have learned a great deal. There is a significant time investment required for sufficient training for staff members. This can put a strain on teams as they work to absorb the lost hours . I am very attentive during training class and score among the highest in comprehension tests.

I take advantage of training courses offered and have attended all mandatory training this year. I enjoy investing time in other people and helping put proper focus on training. I will continue to spend an appropriate amount of time on training and taking classes as required. TRAINING: BELOW EXPECTATIONS As a long time employee. I can understand taking more advanced courses. I have also helped several team mates find the right training classes for their skill sets. I have struggled to maintain my workload and some of the classes. I plan to continue taking training as feasible. but overall. I will focus on continuing to take training opportunities as they are offered. This has afforded me a number of great training programs where I can continue to upgrade my knowledge and skills. I enjoy investing time in training and believe the training classes I have taken have benefited the company and myself. I am quick to learn new concepts and apply them on the job. At times. Simple Evaluation Page 100 . This next year. I struggle with some of the introductory courses. I think it has been beneficial. Not only have I taken the recommended training classes this year. Not that I struggle with the material. I am interested in on the job training opportunities and take advantage of them as often as possible. I believe this helps make me a valuable team member.TRAINING: MEETS EXPECTATIONS “ “ “ “ “ “ I have sought out specialized training opportunities. but I believe my long term experience here should exempt me from basic classes. but with the point of having to take time out of my schedule to attend.

I plan to work on improving my application of training principles this year. but have been made aware that the instructors do not feel that I participate fully during class. Though I have attended all of the required training classes.“ “ “ “ I have had difficulty applying some of the concepts taught in mandatory HR training this year and understanding why we’re asked to participate in some of these classes. This year. This struggle with the applying these new processes has resulted in lower productivity. I understand the point of view and will work on being more engaged in training class. but have not had the time available to attend classes. Simple Evaluation Page 101 . I have not thoroughly encouraged my team to attend training and a number of the staff members missed several training classes. I will ensure my team is taking the necessary training courses. I understand training is important. My goal this year is to schedule training classes and attend them as required. I attend all of the required training classes.

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