Laurel Holmquist

Current Address 302 South Fillmore Maryville, MO 64468 (402) 560-5194 laurelholmquist@hotmail.com Permanent Address 8416 Tularosa Court Lincoln, NE 68516 (402) 421-1379

EDUCATION
Bachelor of Science – Business Management/Marketing Northwest Missouri State University, Maryville, Missouri
 Worked 15 hours a week while attending school full-time Courses Related to Marketing/Business Management to be completed December of 2012 Consumer Behavior Principles of Management Accounting I Principles of Marketing Human Resource Management Accounting II Managerial Communications Organizational Behavior Computer Skills: Microsoft Word, Excel, Access, Powerpoint, Outlook, Dreamweaver, and Adobe

April 2014

WORK EXPERIENCE
Northwest Missouri State University Police Maryville, Missouri Student Security
     Aug 2012 – Present

Provide security service to University staff, guests, and students on campus. Patrol University property looking for criminal activity, hazardous situations, and suspicious behavior. Offer a safe and controlled environment at sporting events. Collaborate with University Police to respond to emergency situations. Use teamwork skills to carry out investigations on campus (in a team of six). Lincoln, Nebraska May 2012 – Present

People’s City Mission Family Shelter Supervisor
    

Manage interactions in an office of a 150+ bed shelter. Establish relations with coworkers, volunteers, clientele and the public. Problem solve with residents in disagreements. Utilized good oral communication skills to communicate with a diverse mix of residents. Answer telephone and direct caller to the appropriate resident/employee. Lincoln, Nebraska May 2012 – Aug 2012

State Farm Insurance Catastrophe Call Center Representative
    

Provided excellent customer service to insured clients. Took inbound calls, made outbound calls, and transferred calls. Set up new claims and took loss reports. Served as an on-site Claims Service Assistant. Trained to process auto estimate bills. Lincoln, Nebraska May 2009 – Aug 2011

Aaron and Terri Pieper Nanny
  

Supervised and cared for an 8 and 11 year old approximately 40-50 hours per week. Cooked, cleaned, and transported children to activities and sports camps. Developed incentives which encouraged children to do their chores and studies. Lincoln, Nebraska May 2008- Nov 2008

Shopko Cashier
  

Operated cash register and assisted customers by checking items out. Accountable for accurate accounting of cash balances daily. Assisted customers with information in person and over the phone