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MANAGEMENT CONSULTANCY - Solutions Manual

CHAPTER 12 MANAGEMENT OF THE CLIENT RELATIONSHIP
I. Questions 1. Refer to pages 222 to 223 2. Refer to page 221, par 3 3. Refer to page 222, par 3 4. Refer to page 222, last paragraph 5. Refer to page 223, par 2 6. Refer to page 223, par 3 7. Refer to page 224, par 2 8. Refer to page 224, pars 4 & 5 9. Refer to page 231 – Abandoning Clients Gracefully 10. Refer to page 231, par 2 II. Multiple Choice 1. 2. 3. 4. C D D C

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