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In the SAP Solution Manager Configuration tool not only the basic configuration is performed. 5 . It is entered via the transaction code SOLMAN_SETUP. also the standard configuration of other SAP Solution Manager scenarios is performed using this tool.SAP Solution Manager is configured using a guided procedure called SAP Solution Manager Configuration.

which is marked blue on the slide.g. The activities section. Every wizard page contains a help section. lists all single activities during each step along with the documentation for the activity. in manual steps and also provides error handling procedures. On the top of the wizard you find a roadmap telling you where you are in the basic configuration. . The documentation from the activity describes what exactly has to be done.All steps of the wizard have an consistently design which makes it easier for you to navigate. The Log section shows detailed logs for every activity that was performed. such as what needs to be done and what will happen in the background. e. If you have to provide input values for a step you will enter them in the activities section as well. which is marked in orange on the slide. The help section provides detailed information to each step.

The System Preparation has to be performed fully for new installed systems. The scenarios are the Service Delivery. The first scenario is the System Preparation. The Managed Systems Configuration deals with the connection and configuration of the managed systems. Early Watch Alerts. and assign the appropriate default roles and to implement the appropriate Central Correction Note (CCN) The Basic Configuration configures the basic scenarios of SAP Solution Manager. Root Cause Analysis and the Maintenance Optimizer. the Issue Management. 7 . These basic scenarios are necessary for every customer and hence need to be setup in basic configuration. you make further settings which are prerequisite for the configuration of SAP Solution Manager. You have to perform this scenario for each managed system separately. It needs to be performed after a new installation and after support packages to perform delta configuration.The automatic basic configuration consists of three scenarios. If the Solution Manager was upgraded you have to perform to update dialog and system users. In the System Preparation.

The diagram on the slide shows the dependencies between the single scenarios. The scenarios in SOLMN_SETUP provide a guided standard customizing for most functionality in SAP Solution Manager. 8 . Furthermore it provides the basis for all further configuration.The basic configuration and the managed systems configuration assures that important basic functionalities are set up in SAP Solution Manager. You can perform further expert customizing using the SAP Reference IMG accessible via transaction SPRO.

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Because the first load of the Web Dynpros may take some time you also could get a connection timeout. a Support Package was installed after SAP Solution Manager was configured. • Performed With Warning (Yellow): Repeat the configuration scenario or configuration step. you will be asked to activate Web Dynpro Services to display the wizard in your browser screen. if necessary. You can see the status of every configuration scenario or configuration step in the overview screen. It tells you which steps of the configuration have been performed when and by whom and which steps of the configuration needs an update. If you start the SOLMAN_SETUP for the first time. The first screen you see after opening SOLMAN_SETUP is the Overview screen. for example. 10 . • If the field “Updates Needed” is selected. Confirm the popup. repeat the configuration step.To start with the automatic basic configuration call transaction SOLMAN_SETUP from your productive client. If this happens please adjust the connection settings for the HTTP service in transaction SMICM. This may be necessary if. The following statuses of configuration scenarios or configuration steps require you to take action: • Activity Not Yet Performed (Gray): Perform the configuration scenario or configuration step. The overview shows the status of the SAP Solution Manager configuration. • Performed With Error/Activity Errors (Red): Repeat the configuration scenario or configuration step.

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e. The S-user entered in these RFC . The S-user is needed to access SAP-internal systems via RFC destinations such as SAP-OSS and SAP-OSS-LIST-O01. This user needs more extensive authorizations. One for the backend connection. the synchronization of support messages and system data between Solution Manager and the support portal and the request of maintenance certificates.g. It is used by the SAP customer in the following scenarios: • • • • • • Exchange problem messages with SAP Synchronize system data with Support Portal and send data about satellite systems Service connection Retrieve information about which messages have been changed at SAP To send an up-to-date version of the component ST-SER for delivery of services by SAP Active Global Support Get some user documentation from SAP Market Place used by the Help Center within Diagnostics SAP Solution Manager performs some of this activities automatically. For information please refer to the SAP Solution Manager security guide: http://service.sap. Which authorizations are needed for this S-users depends on the tasks the person performs.connections requires a password and has to be assigned to your customer number. For security reasons it should have no authorizations since it could be misused for direct logon. Also S-users belonging to named users in Solution Manager are assigned to this users in transaction AISUSER. It is also possible to open a service connection via Solution Manager and to send service messages to SAP Support directly from Solution Manager Service Desk. For security reasons it is recommended to maintain two S-Users for Solution Manager.com/~form/sapnet?_SHORTKEY=01100035870000735220&_OBJECT=011000358700000482 312011E 14 .The S-user is a user for the customer to access the SAP Service Market Place. The other S-User is needed to perform tasks like synchronize service messages and system data and to request licenses. This S-user is used by the Solution Manager batch user and the Solution Manager administrator user (these will be created later on) and assigned to this users in transaction AISUSER.

To make sure the managed systems can be managed properly please check if the support package levels of the Solution Manager and the satellite systems are up-to-date according to SAP note 1274287. the Transaction SDCCN. • The other add-on is the Service Tools for Applications Plug-In (ST-A/PI). the Report RTCCTOOL (the Servicetools Update). To manage a satellite system with Solution Manager you need to apply two add-ons to the ABAP stack of the satellite system. The Solution Tools Plug-In provides Basis and Trace Tools required for service delivery and system monitoring. Transaction ST12 (the ABAP trace for EarlyWatch/GoingLive). 15 . Transaction ST13 (the Launchpad for further analysis tools). It contains the latest version of: the Function modules for data collection. new SDCC data collectors for BW APO CRM and databases and collectors for E2E change management. Application Monitoring Infrastructure for Business Process Monitoring. It contains the latest versions of: transaction ST14 (the application monitor). Application Specific Upgrade ASU-Toolbox and the Custom Development Management Cockpit (CDMC). • One is the add-on Solution Tools Plug-in ST-PI.

To perform the synchronization successfully and to make sure that all data is up-to-date and complete the SLD which is synchronized with the LMDB needs to have a certain CIM model version and a certain CR content support package.sap. is stored in the Landscape Management Database (LMDB). As some other products like PI. even though it’s possible. It is not necessary to run a local SLD on Solution Manager anymore. The LMDB works on the similar data model (the CIM model) like the System Landscape Directory (SLD) but is implemented in the Solution Manager ABAP stack.As of SAP Solution Manager 7. A direct registration of systems in the LMDB is not possible.sdn.htm 16 . The landscape data is then synchronized from the SLD to the LMDB by a batch job. databases etc. SAP recommends to run one central SLD that contains all systems belonging to your landscape.sap.1 all data on the managed landscape like systems. This is also the SLD to be synchronized with the LMDB.com/irj/sdn/nw-sld -> Setting Up a System Landscape Directory -> “Planning Guide . that these systems have their own SLDs. hosts. need a running SLD to function correctly you have to make sure. All managed systems must be registered/known in the SLD.com/saphelp_sm71_sp05/helpdata/en/a5/971735dd184f5c8d943c6cf423d13a/fra meset. NWDI etc. For more information on how to plan your SLD landscape see the SLD planning guide under https://www.System Landscape Directory” * For details on the supported SLD versions see: https://help. If you run more than one SLD in your landscape you can use SLD bridging to keep the technical system data in the SLD synchronized.

The configuration changes will be adapted automatically. You can find detailed information on SAPOSS and error handling procedures in SAP note 17285 in the SAP service market place. Additionally SAPOSS is the used as the copy master for other RFC destinations in Solution Manager. Here you can check and maintain the connection settings of SAPOSS. and choose the appropriate location. If the test is not successful you need to adjust the RFC destination.SAP Solution Manager needs a working RFC destination to the SAP support backbone. This is done in the transaction OSS1. The RFC destination SAPOSS allows you the log on to the SAP online service system from the SAP Solution Manager. To check if the RFC destination is working properly call transaction SM59. Enter the server name for your location or select “SAProuter at SAP” from the menu. Depending on your location you will have to use different entries for the entry SAP router at SAP. Use Utilities  Test  “Authorization Test” to test if the RFC destination is working. 17 . expand the sub tree for the ABAP connections and double-click on the SAPOSS RFC destination. To maintain the values for the SAP routers at customer side please contact your local SAP administrator.

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After activating the “agents on-the-fly” functionality these agents can start and stop agent instances dynamically for logical hosts running on the physical or virtual host. If a logical host moves from physical host A to physical host B the host A agent node controller stops the agent instance for the logical host on host A and the host B agent node controller starts up an instance for the logical host on host B. This decreases the installation effort and the resources required for diagnostics agents remarkably.* With Solution Manager 7.1 SP 05 a new agent node concept was introduced. one diagnostics agent node controller can manage several logical hosts running on the same physical or virtual host. More information on diagnostics agent installations will follow in sections “System Preparation” and in the “Appendix” of this document 19 . With this approach. Functionality The agent node controller is a normal diagnostics agent installed on a physical or virtual host.

1. As of SAP Solution Manager 7.While Wily Introscope Enterprise Manager was a pure expert monitoring tool for Root Cause Analysis with SAP Solution Manager 7. Hence it is mandatory to install and run Wily Introscope EM to use the Technical Monitoring functionality in SAP Solution Manager 7.1 Wily Introscope Enterprise Manager pushes metrics to SAP Solution Manager which are then used for monitoring and alerting in the new Monitoring and Alerting Infrastructure (MAI). now its role became more important. 20 .0.

the user SAPJSF. the Java engine will not start after converting UME. but if necessary you can also create a new productive client. You can use client 001 as productive client. To convert the UME log on the java stack using the URL http://<solmanhost>:<solmanport>/useradmin . Without the standard Java users from 001. This is because they are not known to the java stack which uses the wrong user store. Please ensure that you entered 001 as “Source Client User Masters” for your client copy. Otherwise newly created users in the ABAP system will not be able to log on to the java stack even if they have the appropriate authorization. Information on how to create a new client can be found in the SAP reference IMG in the cross-scenario settings under client copy. Change to “Configuration”. After the creation of the new productive client you have to make sure that the Java UME uses the user store of the new client.g. switch to the tab “ABAP System” and set the “Client” property to your new productive client. To create a new client please perform a client copy with profile SAP_ALL from 001 and use 001 as the source client for users.Optional Step SAP delivers a standard Solution Manager configuration in clients 000 and 001. e. You have to restart the Java stack to make the changes take effect. 21 .

1 the usage of a Central User Administration (CUA) for user management is fully supported with SOLMAN_SETUP.During the basic configuration and the managed system setup several technical and administrative users are created by SOLMAN_SETUP.com/~form/sapnet?_SHORTKEY=01100035870000735220&_OBJECT=01100 0358700000482312011E ) describes possible CUA scenarios and how they are set up.sap. The user creation steps of SOLMAN_SETUP provide documentation which users are needed and which role have to be assigned. If you don’t want SOLMAN_SETUP to create users in your landscape or you use another external user management system you can also create or maintain the required users manually and provide them to SOLMAN_SETUP during the setup step. As of SAP Solution Manager 7. The SAP Solution Manager Security Guide (http://service. which is usually used in the RFC destination from the managed system to CUA. You can also refer to the SAP Solution Manager Security Guide for more details. To enable CUA to work with SOLMAN_SETUP you have to assign some specific authorizations to your CUA_ADM user. 22 .

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g. All user names can be adjusted to meet your companies naming conventions. During this process. to assign the agent to SAP Solution Manager. because you will need it during the agent installation. To make sure that the credentials of a system user are correct. • The SM_EXTERN_WS user is used for external web services communication between Diagnostics Agents and SAP Solution Manager. This user is used to run all Solution Manager and system standard jobs. for company policy reasons you can change it to a password of your choice using the “Update Password” option later on. and assign the appropriate default roles. If an administrative user already exists you can use that user and update the authorizations of the existing user automatically or manually. This user is used by the Solution Manager Diagnostics agents to connect to SAP Solution Manager. If you urgently need it. • The first user you have to create is an Solution Manager administration user. choose the “Test Login” pushbutton in the last row of the user table. This user is very important. The default name for the user is SOLMAN_ADMIN. • The third user is the user SOLMAN_BTC. generates the needed roles using authorization templates and assigns the roles to the created users. You will never need the password of this user. the system automatically creates users. • The SM_INTERN_WS user is used for internal web services communication between the ABAP and Java stack of SAP Solution Manager. Please remember its password.In the first step you have to create or update dialog and system users. • The second user is the user SMD_ADMIN. hence for security reasons it is generated. 25 . e.

In the next step an installation check is performed for configuration-relevant parts of the installation. The installation check runs the following checks 1. Check Transport Management System (TMS) configuration. If the check TMS configuration is not successful, the Transport Management System is not yet configured and you should configure a transport domain controller for the Solution Manager system. To do this call transaction STMS. In addition the production system and the development system must be in the same transport domain. If they are in two different transport domains there must be a domain link between them, so that the export history from the development system can be seen from the production system. For more information on how to configure the transport management system, please refer to SAP Help. Check profile parameters. In this check it is checked if certain profile parameters meet the requirements. See SAP note 1582842 for details. Check license key. This check verifies if a valid license is installed in the Solution Manager. If this check fails request a license key for Solution Manager in SAP Service Market Place and apply it using the transaction SLICENSE. Check Software Prerequisites. This activity checks if the Solution Manager System satisfies all the prerequisites for End-to-End Diagnostics. Depending on the version of SAP Solution Manager and the version of the managed system, a minimum version for different software components and the corresponding correction notes are required. Go to SAP Note 1483508 and select the attached note relevant for your SP level of SAP Solution Manager. Check system landscape parameters. This activity checks if the value Synchronize is set for the CrossSystem Synchronization Settings field in SMSY. This setting allows the corresponding system data maintained in Solution Manager to be synchronized with SAP Support Portal. Check service connection to SAP. Here is checked if the RFC SAPOSS works and the distribution group is set to EWA

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If a check status turns red, check the IMG Documentation for information on how to solve the problem. Repeat the check to make sure the problem is fixed. You can exclude checks by setting the execution status to Postpone or Manual to run only the checks that turned red during the last run.

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In the third step, you have to download and implement the central correction note (CCN). The CCN contains all important corrections notes currently created for Solution Manager. The CCN has to be implemented manually using the transaction SNOTE. Read the CCN carefully BEFORE implementing it, to make sure that you do not miss any manual steps. The notes with manual steps are listed in section two of the CCN. It can also be manual preparation steps, so don’t miss to check these notes first. If these notes contain an x in the column “auto” the manual steps can be performed automatically in the third sub step of this step.

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but since SP03 the HTTP redirect.htm 29 . which was used by the Message Server is forbidden/prohibited.com/saphelp_nw70ehp2/helpdata/en/48/6a82a684f4350ce10000000a42189d/fra meset.1 SP 03 the Message Server was used for this load balancing.The reason why you need a Web Dispatcher if you run more than one instance are the several Web Service calls that are made between: a) Solution Manager ABAP  Solution Manager Java stack b) Diagnostics Agent  Solution Manager ABAP stack These calls must be load balanced (especially b)) Before Solution Manager 7.sap. Therefore the Message Server cannot be used anymore. which is doing HTTP forwards (to the various Solution Manager instances). Instead you have to install/use a Web Dispatcher. * For more information on how to configure a web dispatcher please refer to: http://help.

30 .The activation of authentication types is a security relevant step and hence to be performed explicitly and manually by the customer.

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In this step you connect one or more SLD to SAP Solution Manager and you set up the data supplier target for Solution Manager itself. You should connect all SLDs that contain diagnostics agents for this Solution Manager. to register it in an existing SLD. If you want to use the local SLD of SAP Solution Manager you can set it up here. 34 . Please see the step help of this step for further details.

In this step. since this leads to inconsistencies and overwrites • The different sync operations are performed sequentially. like Monitoring and Alerting. for example: • technical system information • logical information. diagnostics. this can lead to high workload and long running jobs in Solution Manager 35 .A system landscape description is required by different SAP Solution Manager applications. The Landscape Management Database (LMDB) of SAP Solution Manager is the central landscape information repository. SAP Solution Manager collects and stores detailed information like about the entire system landscape. you can add and change synchronization connections to SLD. The LMDB uses the same standard (the Common Information Model. You can synchronize more than one SLD with the LMDB but please consider the following points: • Make sure the different SLD do not contain duplicate or redundant data. A synchronization connection is defined between the LMDB CIM target namespace (active) and the SLD CIM source namespace (default: sld/active). and for calculations of updates and upgrades with the Maintenance Optimizer. CIM) as the SLD to represent system information. for example about product systems and information about the usage and the relation between technical systems and the software installed on these systems This information is mostly based on the software descriptions as provided by the SAP software catalog (CR content) and on the information that is automatically sent by technical systems via the System Landscape Directory (SLD).

Therefore.Please refer to the SAP Help for more details on setting up the connection between LMDB and SLD: https://help. System landscape descriptions are always imported from all connected SLDs.sap. 36 . they must not overlap.htm Connecting to Several SLDs The unique-path-principle for data must be fulfilled when the LMDB is synchronized with more than one SLD system. This can only be ensured if SLD systems connected to the LMDB run in separated landscapes.com/saphelp_sm71_sp05/helpdata/en/a5/971735dd184f5c8d943c6cf423d13a/fra meset.

The LMDB rank must be higher than the SLD rank to protect manual changes in the LMDB from being overwritten by the SLD. 37 . full. If the same data record is found in both repositories but with different versions. For the LMDB sync the higher rank means. incremental synchronization imports new changes every 10 minutes. automatic synchronization to import all SLD system information to the LMDB. After this. if a data record differs between SLD and LMDB the data record is not overwritten by SLD. The very first activation starts an initial. If you experience performance issues please refer to SAP note 1555955. which takes several hours (usually 4 – 12 hours). A rank defines how to proceed in case of conflicting changes.You can activate and deactivate a connection. the system with the higher rank wins.

This SLD must have the latest SAP Software Catalog. please refer to SAP note 1546079 for details. We recommend that you enter this SLD first. 38 .You can also configure an additional SLD change notification to propagate SLD content changes. including SAP CR Content updates and own product definitions. If more than one SLD is synchronized with the LMDB one of the SLD systems must be selected as the CR Source. because the first synchronization connection is automatically selected as CR source. In this case the SLD actively notifies the LMDB of changes. To do this you SLD must meet a certain minimum release. The same SLD will provide the CIM model to be used by the LMDB.

com/saphelp_sm71_sp05/helpdata/en/e7/101fc81c0642df8c75b0e15111b2a4/fra meset. Furthermore. Migrate Data into LMDB. for example because of a firewall. This can be required for systems that were manually created in transaction SMSY in earlier in SAP Solution Manager releases. you can migrate system landscape information that had to be manually defined in SMSY in earlier releases and that cannot be provided by an SLD. For more information on migrating data from SMSY to LMDB please refer to: https://help. hence they need to be migrated to be used further or created in LMDB manually. (“Aspect-Oriented Migration”) ** This step is only valid for upgraded system. As on Solution Manager 7. you can migrate complete descriptions of selected technical systems. Automatically supplied data is usually more reliable than manually created data. such as product system information and custom attributes.sap. This synchronization is called “System-Oriented Migration”.htm 39 .1 you cannot delete/edit system in SMSY. data suppliers ensure that changes in a technical system are reflected in SLD and LMDB automatically. Avoid system-oriented migration: Only migrate systems for which you cannot configure data suppliers.Migrate Technical Systems from SMSY (only to be used in exceptional cases) With this function. since a new installed system should not contain manual data in SMSY. With the next work step.

Until SAP Solution Manager 7. In this step. the SAP Solution Manager System Landscape (SMSY) was the central storage of landscape information. This migration is called “Aspect-Oriented Migration” is necessary after an update or upgrade from SAP Solution Manager below 7.1 SP 04 to avoid manual recreation. Most of the LMDB content is provided by a System Landscape Directory (SLD).0. Especially product system migration is strongly recommended.The Landscape Management Database (LMDB) is the central storage for system landscape information in the SAP Solution Manager. you can migrate system landscape information that was defined in SMSY in earlier releases and that cannot be provided by an SLD. 40 .

After the process is finished the maintenance mode must be switched back to off so that the Diagnostics agents can be used again.In this step several automatic activities are performed: • Create logical System: This activity creates a logical system entry for the current SAP Solution Manager client. • Read LMDB: This activity is scheduling a job that reads the LMDB and writes the changes into the Solution Manager System Landscape (transaction SMSY). the maintenance mode of SAP Solution Manager must be switched on. TMW and TRUSTED/LOGIN RFCs to managed systems). • Update RFC: This activity ensures that at least one RFC destination (type READ) is maintained in table SCDTSYSRFC (contains information on READ. • Turn Off maintenance mode: Before an Update or Upgrade of SAP Solution Manager. 41 . This job will be scheduled daily. • Activate SDCCN: This activity activates the Service Data Control Center (SDCCN) in the managing system.

A physical host and a virtual host are hosts that are the actual hardware or a virtual machine on which the OS is running (SAP system can be installed with physical host names). 42 . The following slides provide details regarding SAP Hostagents and Diagnostics agents. This hostname is usually assigned to an SAP component and can move from one physical/virtual host to another.g. Some assumptions are made regarding the naming of different host types. that runs on a box with a physical hostname. A logical host is an additional hostname.SAP Solution Manager uses different agents for monitoring. In this step you install these agents and make sure that they communicate with each other. e. as alias.

operating system relevant data with SAPOScol.g.SAP Hostagent is installed per default under /usr/sap/hostctrl on Unix-based operating systems and under C:\Program Files\SAP\hostctrl on Windows operating system. The examples above show how such host_profile file should look like (under the assumption that the Diagnostics agent is installed with the SID DAA) 43 . This is necessary to enable the collection of e. the OS user of the Diagnostics Agent has to be added as service user to the host_profile file of SAP Hostagent. Some programs of SAP Hostagent run under user root (Unix) or under the Local System Account (Windows). To enable the Diagnostics Agent to gather this information from SAP Hostagent.

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If a logical host moves from physical host A to physical host B the host A agent node controller stops the agent instance for the logical host on host A and the host B agent node controller starts up an instance for the logical host on host B. The agent node concept is based on a so called agent node controller.With SAP Solution Manager 7. Addressing the growing need of more flexible agents in the growing and more complex and virtualized environments of our customers. one diagnostics agent node controllers can dynamically manage several logical hosts running on the same physical or virtual host. After activating the “agents on-the-fly” functionality these agent can start and stop agent instances dynamically for logical hosts running on the physical or virtual host. 45 . This allows immense saving regarding installation effort in landscapes with several logical hostnames on one physical host and switchover environments.1 SP 05 a new functionality was added to Diagnostics agent. With this approach. The agent node controller is a normal diagnostics agent installed on a physical or virtual host. the agents node concept was introduced.

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which provide the agent functionality are updated centrally from SAP Solution Manager together with the support package installation of the Java component LMSERVICES. 47 .In general you can use every agent version with SAP Solution Manager 7. This is currently version 7. use an agent of version 7. You can use any agent to manage any system release.1 SP 05. The Diagnostics agent includes its own SAPJVM and it’s own kernel directory.0.30 SP 02 to manage your SAP ERP system of release SAP Netweaver 7.g. This means you could e. It is not necessary to upgrade older agent version. The agent applications and the agent core. Nevertheless for any new installations of Diagnostics agent it is highly recommended to use the newest available version. You don’t have to worry about the Java version or the kernel version of your managed SAP system.30 SP 02.

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If the Solution “SAP Solution” already exists. this step is deactivated. 53 .

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If you do not use client 001 as Solution Manager client make sure you set the BW client in table RSADMINA to the current Solution Manager client. Do never mix up your business BW with the SAP Solution Manager BW. The BW can only be activated in this client! If you use another BW systems as SAP Solution Manager BW system.It is highly recommended to use the standard SAP Solution Manager BW environment which sets up the BW in the same client as SAP Solution Manager. This is done using the function module RS_MANDT_UNIQUE_SET. 56 . To check f the client was set successfully please check the field BWMANDT in table RSADMINA. please ensure that the software components BI_CONT and ST-BCO are always on exact the same level as Solution Manager’s.

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The program starts the Extractor Framework.In this step users are created for the further Basic Configuration. • The SMD_RFC user is user for RFC communication between the ABAP and Java stack of SAP Solution Manager. Instead of creating the default users and generating password you can also specify password or specify an existing user and password. 58 . The following users are created: • The user SAPSUPPORT is the support user for E2E tools. • The SM_EFWK starts the program E2E_EFWK_RESOURCE_MGR in the background job EFWK RESOURCE MANAGER. • The SEP_WEBSERV user is a system user which is used for the BMC Appsight License Check Service in the Internet Communication Framework (ICF). • The user BI_CALLBACK is created in the SAP Solution Manager client. • BI_CALLBACK is used only if the BW is on a different client or system and if the BW needs to read data from the Solution Manager client. It is recommended to specify the password for the user SAPSUPPORT. • This SMD_BI_RFC user is created in the BW client of your SAP Solution Manager system and used in the same way than the SMD_RFC user in your productive client. • The user CONTENTSERV is the user for HTTP services like Webdynpro and BSP.

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sap. The Enterprise Manager (EM) acts as the central repository for all Introscope performance data and metrics collected in an application environment. The Enterprise Manager should always run on the system.g. You can install additional CA Wily Introscope Enterprise Managers. if the capacity of existing ones would be exceeded. performance data and to enable SAP Solution Manager to alert on errors in the Java system. or extend Introscope's capabilities with Introscope Powerpacks.In this step. e. The Wily Introscope Enterprise Manager has to be installed on operating system level of SAP Solution Manager or on a separate host. If you would like to increase the benefits of Introscope through custom dashboards and instrumentation.com/diagnostics 62 . before it can be added here. The Enterprise Manager processes performance data and makes it available to users for monitoring and diagnosis. you connect existing CA Wily Introscope Enterprise Managers to SAP Solution Manager. This data is required for Solution Manager Diagnostics to analyze the status of Java systems. The Wily Introscope installation guide can be found under http://service. those services and products are available from CA's Wily Technology Division. therefore please ensure that the server comes up again if you restart your server. CA and SAP have an agreement allowing customers to use Introscope with SAP-developed dashboards and instrumentation as part of SAP Solution Manager.

Optional Step: You can allow SAP Solution Manager to access the permission table saprouttab on the SAProuter server via FTP. 63 . In this case. this FTP server is configured here. To do this a FTP server must run on the SAPRouter server. The system then automatically updates all required entries in the saprouttab when you open a service connection. you do not need to maintain the permission table manually. You can specify the automatic update of the table SAPRouter.

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65 .Refer to the activity documentation of the single activities to find detailed information on how to perform the activity. The activity documentation can be accessed via the link Display in the column Documentation.

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In this step you start a job that performs several automatic activities in your Solution Manager system. If an activity fails please refer to the log to find out more about the error and how to fix it. If you cannot carry out an activity automatically, please refer to the activity documentation on how to perform the activity manually. The following issues are observed at customers regularly and should be noticed here briefly: • Make sure your client is not set to client role “Production” in transaction SCC4, since this makes it impossible to import piece lists • Make sure the BW activation was finished successfully before activating any content. This can be done using transaction RSTCO_ADMIN in the BW client. If it failed feel free to rerun it directly from there. The BI_TCO_ACTIVATION job usually needs around 1000 seconds in a new installation. • Several different content areas are activated in this step. Nevertheless you can only run one CCMS_BI_SETUP job at one time in an BW system. If a BW content related activity fails, wait until the currently active CCMS_BI_SETUP job finished and rerun the activity (via “Execute Selected”). Always check the job log of the CCMS_BI_SETUP jobs, since they tend to finish successfully, despite errors in the job log.

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BPMon etc.). ChaRM.g. The users are created with the authorizations necessary to successfully perform the scenario configuration. 71 .Optional Step In this step you can maintain users that are used in the further configuration for the different SAP Solution Manager scenarios (e.

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Please allow some time for the system to show up here. If it is not visible in LMDB please connect the system to the SLD to automatically create it in LMDB. via the landscape browser.If you miss a managed system make sure it is visible in LMDB. since it has to be replicated to this view. 75 .

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78 .The right product version is very important for the setup of Root Cause Analysis. Please make sure that at least one product version selected as “diagnostics relevant” is supported as of SAP note 1478974. If you select only a product versions for a system as “diagnostics relevant” that are not supported you will not be able to finish the managed system setup successfully.

sap.com/saphelp_sm71_sp05/helpdata/en/2f/f0a5a230e54d62921a282622536916/fr ameset.Up to SAP Solution Manager 7. With SP 05 this functionality moved to LMDB. For more information on the purpose of product systems please refer to: https://help.1 SP 04 product systems were maintained in Solution Manager system landscape SMSY. to be able to continue with the managed system setup successfully.htm 79 . A technical system has to be assigned to a product system.

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also a TRUSTED RFC destination from the managed system to SAP Solution Manager is created • BACK Destination: on managed system to send data to Solution Manager (for EWA data. Service Desk messages) 81 . You only need to create this one if you plan to use ChaRM.The following RFC destinations can be created: • READ Destination: on Solution Manager to read system data from managed system to enable basic SAP Solution Manager functions • • TMW Destination: on Solution Manager. If a TRUSTED RFC destination is created. will be used for the Change Request Management (ChaRM) functionality. RFC Destination for Solution Manager: TRUSTED or LOGIN RFC Destination to jump to satellite system for analysis purposes.

you will loose of monitoring functionality for the affected instance. You can use the button “Check Host Agents” to check the SAP Hostagent installed in the host of the Diagnostics agent. 82 . In case of a problem with the SAP Hostagent an error message will be shown in the log area. If you don’t assign an agent.Make sure that you assign an appropriate Diagnostics agent for every single instance listed in the table.

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• SMCOLL_<SID>: The SMCOLL_<SID> user is used by the Wily Host Agent Application on the Diagnostics Agent to connect to managed systems of type Java for data retrieval. The following users are created: • SAPSUPPORT: The user SAPSUPPORT enables Active Global Support to support in the managed system.In this step you create users in the managed system. 85 . Enter the password manually. The user can only read data. to enable the Diagnostics agent to gather data and to provide a user for SAP Support. • SMDAGENT_<SID>: The SMDAGENT_<SID> user is used by the Wily Host Agent Application on the Diagnostics Agent to connect to managed systems of type ABAP for data retrieval.

If an activity fails please refer to the log to find out more about the error and how to fix it. 86 . If you cannot carry out an activity automatically.In this step you start a job that performs several automatic activities in the managed system. please refer to the activity documentation on how to perform the activity manually.

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Even if the systems are physically separated they belong together in a logical way building a development line. That means they have one system of product version SAP ERP as development system. one as quality assurance system and one as productive system. 91 . This relation is modeled by a logical component.In this step you have to create a logical component or assign your system to an existing logical component. Logical components are necessary to be able to use systems in project and solution and also for certain functionalities in SAP Solution Manager like ChaRM and Business Process Monitoring. Usually the customers have a three system landscape for there products.

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to activate Early Watch alerts! 93 .After finishing the managed system setup for your system make sure that you add it to a Solution.

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