STAFF TO BE TRAINED SAMPLE Information defining the types of training and the number of staff to train is obtained from

sources such as the proposal, the contract, or the customer. In this sample, the the training group is the application staff. Within the application staff group, there are three types of staff; supervisors, line staff, and administrative staff. A total is shown for each type of staff. In addition, the supervisors are to receive some training with the line staff. A total of these two types is also provided to make it easier to schedule the training. STAFF TO BE TRAINED - APPLICATION STAFF Type(s) of Training: All staff require an overview of the system. Supervisors and line staff require training on the disposition of applications and account maintenance. In addition, supervisors need training on reading and analyzing reports, and staff monitoring functions. Administrative staff need training on customer inquiry processes and requesting reports. Types of Staff Office Supervisors Line Staff Administrative Total Office1 4 25 5 34 Office 2 3 20 4 27 Office 3 3 20 4 27 Office 4 4 24 5 33 Office 5 3 21 3 27 Office 6 3 19 4 26 Total 20 129 25 174 STAFF TO BE TRAINED - SUPERVISORS AND LINE STAFF Types of Staff Office Supervisors Line Staff Administrative Total Office1 4 25 0 Office 2 3 20 0 Office 3 3 20 0 Office 4 4 24 0 Office 5 3 21 0 Office 6 3 19 0 Total 20 129 0

29 23 23 28 24 22 149

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