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Kyle wants to work from home, but he's not sure that he will be able to perform the tasks

he needs to do on his home computer. Which of the following features of his home central processing unit (CPU) may need to be more advanced than that of the typical home computer so that he can do work at home, like performing an analysis?

Student Response A. Size and accessory B. Cable and configuration C. Form and design D. Power and speed

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Judy is the chief information officer (CIO) for a bank and she is considering upgrading her company's network infrastructure to a new, higher-speed technology standard. She knows that the speed boost will greatly increase the banks ability to process financial transactions quickly, but she must also consider whether the benefit of the new technology outweighs the expense of which of the following?

Student Response A. Additional lighting B. Office supplies C. Software upgrades D. Marketing

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Networks are useful not only to businesses or other large institutions, but also to families that own more than one computer at home. Student Response not answered Value 0% Correct Answer True

Information security is a paramount issue for business today, even more than in the past century. Student Response not answered Value 0% Correct Answer True

Manuel feels that his employees at his check processing company are not accomplishing enough during the workday, and he is concerned that he will be unable to meet deadlines if the problem gets much worse. He suspects that the source of the problem comes from employees abusing Internet access for personal uses. Which of the following can Manuel use to check if employees are using business resources for personal activities?

Student Response A. Camera surveillance B. Digital surveys C. Electronic monitoring D. Employee reports

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Alicia and her university friends always dreamed of starting a company together, but they all relocated to different parts of the country after graduation. Which of the following is a feature of remote conferencing that could enable Alica and her friends to build a "virtual" company without being in the same place?

Student Response A. It allows national and international calls to be made for free over the Internet instead of over

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traditional phone networks. B. It enables many people to join a common discussion regardless of their physical location. C. It helps businesses and their clients use the Internet as they discuss different aspects of a particular project in relation to current market trends. D. It allows clients and customers to meet in a much more informal, relaxed way to discuss projects. Intellectual property and copyright law are

Student Response A. always ruled in favor of the employee with the idea. B. falling out of practice because of Internet use. C. changing with the evolution of technology. D. based on who files for copyright first.

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The MOST common goal of hackers is to

Student Response A. add files to a system. B. disrupt the operation of a system. C. rearrange folder structures. D. impersonate company employees.

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The extraction of raw data is critical to the success of select businesses, usually only for the large corporations. Student Response not answered Value 0% Correct Answer False

Curtis, the chief information officer (CIO) at Nexus, Inc., is considering a major investment in a technology. Which of the following questions is Curtis LEAST likely to ask himself before deciding whether or not Nexus should adopt the technology?

Student Response A. How will it generate profits for my company? B. What other services are needed to make it work? C. How will it speak to my other systems? D. What do our customers think of the new technology?

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Networks are useful not only to businesses or other large institutions, but also to families that own more than one computer at home.

Student Response not answered

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The initial cost of new technology is significantly reduced once installation, training, and customization are underway.

Student Response not answered

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Symposium, Inc. recently partnered with a company located in another city. Workers at both locations need to access information securely on the same network. Which of the following networking solutions would be MOST useful for the two companies?

Student Response A. Wireless LAN (WLAN) B. Virtual private network (VPN) C. Wireless fidelity (Wi-Fi) hot spots D. Wide-area network (WAN)

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Which of the following issues will affect more employees as technology creates a higher percentage of knowledge-based workers?

Student Response A. Uniqueness of methods B. Ownership of ideas C. Imitation of methods D. Monopoly of ideas

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Samir's company has been an overnight success, but as a result of its rapid growth, some areas of the business are somewhat disorganized, including its human resources (HR) department. In order to help streamline the HR department's functions, Samir decides to purchase a human resources management system, which is a

Student Response A. software tool that organizes people-related management tasks such as employee reviews, compensation calculations, and applicant management B. software program that creates management programs and offers other useful tips for the human resource department and office managers C. database that contains all client contact information, as well as files that contain private employee information and contracts D. system that

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allows management to periodically check on and monitor employee activity throughout the course of a day or week All of the following are common personality characteristics of champions of change except ________.

Student Response A. extremely high self-confidence B. risk aversion C. energy D. persistence

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In organizations, people who act as catalysts and assume the responsibility for managing the change process are called ________.

Student Response A. operations managers B. change agents C. charismatic leaders D. change masters

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The three sets of variables that have been found to stimulate innovation are the organization's structure, culture, and technology.

Student Response not answered

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A stress reduction program is any type of intervention designed to help employees remain healthy and fit by controlling their weight, smoking cessation and physical exercise. Student Response not answered Value 0% Correct Answer False

Which of the reasons for resistance to change expressed by an employee may be beneficial to the organization?

Student Response A. uncertainty B. refreezing C. change is incompatible with the interests of the organization D. freezing

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As change agents, managers should be motivated to initiate change because they are committed to ________.

Student Response A. improving their organization's performance B. promoting the welfare of their employees

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C. managing and want to do the best they can for everyone D. meeting the competition head-on in the market If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing what change category?

Student Response A. technology B. structure C. competitors D. people

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Labor markets are an internal force for change. Student Response not answered Value 0% Correct Answer False

Individuals who offer impractical answers to what-if questions are not stifled in an innovative organization. Student Response not answered Value 0% Correct Answer True

What type of change might include a shift from a functional to a product structure?

Student Response A. a structural component change

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B. computerization C. automation D. a structural design change The three sets of variables that have been found to stimulate innovation are the organization's structure, culture, and technology. Student Response not answered Value 0% Correct Answer False

Change threatens the investment you've already made in the status quo. Student Response not answered Value 0% Correct Answer True

Which of the following steps in the creativity process may take years before the idea finally "gels" and the next step occurs?

Student Response A. innovation B. inspiration C. perception D. incubation

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________ is the process of taking a creative idea and turning it into a useful product, service, or method of operation.

Student Response A. Innovation B. Imagination C. Interpretive thinking D. Creativity

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How can managers increase the likelihood of making change happen successfully?

Student Response A. observe how competitors are changing B. understand the difficult task at hand C. increase the involvement of individual employees D. focus on how they want to change the organization

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Probably the most visible technology changes in recent years have come through managers' efforts to expand corporate financing. Student Response not answered Value 0% Correct Answer False

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

Student Response A. Creativity B. Imagination C. Innovation D. Interpretive thinking

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Being a manager, with no environmental uncertainty or threat of competitors' new products, would be relatively simple without ________.

Student Response A. government regulations B. diversity C. organizational change D. cultural differences

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Never negotiate with employees as a means of overcoming resistance to change. Student Response not answered Value 0% Correct Answer False

One of the primary views of the change process is that change is ________, while the other view is that change is ________.

Student Response A. costly; conservative B. occasional; continuous C. optimistic; pessimistic D. problematic; encouraged

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Changing human resource management activities to attract and retain registered nurses due to shortages in this field is an example of what kind of environmental change factor?

Student Response

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A. marketplace B. economic C. labor markets D. technology Managers need to make sure that employees' abilities ________.

Student Response A. are not being affected by their stress B. are being maximized C. are not causing them stress D. match the job requirements

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Individuals who offer impractical answers to what-if questions are not stifled in an innovative organization. Student Response not answered Value 0% Correct Answer True

Organizational change can be any alterations in people, structure, or technology. Student Response not answered Value 0% Correct Answer True

An innovative organizational culture is likely to have ________.

Student Response

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A. low tolerance for risk B. high external controls C. tolerance of conflict D. closed-system focus Managing in the dynamic, chaotic world of global competition, organizations must create new products and services ________.

Student Response A. that offer the customer what they want B. and adopt teams as the best way to improve the organization C. at competitive prices and in the correct location D. and adopt state-of-the-art technology if they are to compete successfully

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What type of change might include a shift from a functional to a product structure?

Student Response A. a structural

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component change B. computerization C. automation D. a structural design change In terms of organizational factors, one of the first ways to reduce workplace stress is to make sure that employees are appropriately matched to their jobs. Student Response not answered Value 0% Correct Answer True

Individuals who offer impractical answers to what-if questions are not stifled in an innovative organization. Student Response not answered Value 0% Correct Answer True

One of the primary views of the change process is that change is ________, while the other view is that change is ________.

Student Response A. costly; conservative B. occasional; continuous C. optimistic; pessimistic D. problematic; encouraged

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Changing human resource management activities to attract and retain registered nurses due to shortages in this field is an example of what kind of environmental change factor?

Student Response

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A. marketplace B. economic C. labor markets D. technology Assembly-line technology is changing dramatically as organizations ________.

Student Response A. develop new products for the market B. find new markets for their products C. replace old manually controlled machines with newer machines D. replace human labor with robots

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If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing what change category?

Student Response A. technology

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B. structure C. competitors D. people Labor markets are an internal force for change. Student Response not answered Value 0% Correct Answer False

Which of the following human resource variables is supportive of organizational innovation?

Student Response A. unionization B. selection of Type A employees C. low commitment to training D. high job security

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All of the following are common personality characteristics of champions of change except ________.

Student Response A. extremely high self-confidence B. risk aversion C. energy D. persistence

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________ is using direct threats or force on those who resist change.

Student Response A. Co-optation B. Education and communication C. Negotiation D. Coercion

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For ________ to be effective, there must be mutual trust and credibility between managers and employees.

Student Response A. participation B. education C. negotiation D. coercion

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Changing human resource management activities to attract and retain registered nurses due to shortages in this field is an example of what kind of environmental change factor?

Student Response A. marketplace B. economic C. labor markets D. technology

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________ is the process of taking a creative idea and turning it into a useful product, service, or method of operation.

Student Response A. Innovation

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B. Imagination C. Interpretive thinking D. Creativity In providing assistance to employees being downsized, many organizations offer some form of ________.

Student Response A. orientation B. family-friendly benefits C. employee training D. severance pay

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Interviews are valid predictors of success in the workplace if ________.

Student Response A. questions are unstructured B. they are short C. some illegal questions are asked D. questions are structured

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A list of the minimum qualifications or requirements needed by an employee to perform a job is known as a ________.

Student Response A. job description B. responsibility factor list C. job analysis D. job specification

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Germany's human resource management practices are similar to most Western European countries in that legislation requires companies to practice ________.

Student Response A. open shop B. collective bargaining C. unionization D. representative participation

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Human Resource Management activities and functions such as staffing, attracting and developing an effective workforce are the sole responsibility of the HR department. Student Response not answered Value 0% Correct Answer False

The primary determinant of an individual's pay is the type of job the employee performs, not seniority.

Student Response not answered

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Which of the following is the most reliable and effective basis for evaluation of a training program?

Student Response A. instructor personality B. difficulty level of the training C. reactions of participants and managers to training D. improvement in actual employee job performance

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An assessment that defines the jobs and behaviors necessary to perform the job is known as a ________.

Student Response A. job specification B. goal-oriented job definition C. job description D. job analysis

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Which of the following is not an option for downsizing?

Student Response A. reduced workweeks B. early

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retirements C. attrition D. Internet hiring U.S. organizations spend billions of dollars each year on training courses and formal programs designed to develop their employees' skills. Student Response not answered Value 0% Correct Answer True

Which of the following downsizing methods is accomplished by not filling openings created by normal retirements?

Student Response A. attrition B. reduced workweeks C. firing

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Downsizing can be as stressful for the survivors as it is for the victims. Student Response not answered Value 0% Correct Answer True

Assessment centers are best if they are used to select ________.

Student Response A. senior management B. unskilled workers C. routine operatives in the firm

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D. semiskilled workers ________ indicates how consistently a selection device measures a criterion.

Student Response A. Qualification B. Validity C. Reliability D. Operational scoring

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A(n) ________ that includes both positive and negative aspects about the job and the company provides higher job satisfaction and lower turnover.

Student Response A. realistic job preview B. unstructured interview C. assessment center D. structured interview

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Three types of orientation are job orientation, work unit orientation, and organization orientation. Student Response not answered Value 0% Correct Answer True

One disadvantage to employee referrals as a source of job candidates is that candidates tend to be minimally skilled. Student Response Value Correct Answer

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While ________ reaches a tremendous number of people, it also generates many unqualified candidates for jobs.

Student Response A. a temporary help service B. school placement C. an internal search D. advertising

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Which of the following statements is true of current situations in human resource management?

Student Response A. To improve workforce diversity, managers need to narrow their approach to recruiting. B. Some organizations conduct workshops to raise diversity consciousness among current employees.

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C. Recent research has shown that diversity makes moving into a workforce harder for women and minorities. D. Once a diverse pool of applicants is defined, a manager does not need to address discrimination as a problem. ________ is a process used to compare one's performance with that of others.

Student Response A. A graphic rating scale B. A critical incident C. Multiperson comparison D. Job analysis

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Germany's human resource management practices are similar to most Western European countries in that legislation requires companies to practice ________.

Student Response A. open shop

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B. collective bargaining C. unionization D. representative participation ________ involves presenting applicants with a miniature model of a job and having them perform a task that is central to that job.

Student Response A. A written test B. A vertically integrated interview C. An interview D. Work sampling

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________ is the proven relationship between the selection device and some relevant job selection criterion.

Student Response A. Reliability B. Validity C. Unreliability D. Responsibility

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A written statement of what a job holder does, how it is done, and why it is done is known as a ________.

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A. job description B. goal-oriented job definition C. job specification D. process departmentalization Demand for human resources is a result of demand for the products or services offered by the organization. Student Response not answered Value 0% Correct Answer True

Lower-level managers typically confront what type of decision making?

Student Response A. non-programmed B. nonroutine C. unique D. programmed

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A procedure ________.

Student Response A. is a series of interrelated sequential steps to respond to a structured problem B. allows a manager to use broad decision-making authority

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C. is a set of guidelines that channel a manager's thinking in dealing with a problem D. is an explicit statement detailing exactly how to deal with a decision Managers can make rational decisions if ________.

Student Response A. the problem is ambiguous B. the alternatives are limited C. the goals are unclear D. time constraints exist

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The final step in the decision-making process is to ________.

Student Response A. reevaluate the weightings of the criteria until they

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indicate the correct outcome B. evaluate the outcome of the decision C. pick the criteria for the next decision D. reassign the ratings on the criteria to find different outcomes Who are concerned about the achievements of those around them and are receptive to suggestions from others?

Student Response A. directive decision makers B. conceptual decision makers C. analytic decision makers D. behavioral decision makers

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According to the text, a study of lifetime creativity found that about ________ of the

surveyed men and women were somewhat creative.

Student Response A. 30 percent B. 1 percent C. 60 percent D. 10 percent

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A disadvantage of group decision making is that no one is individually in charge of making the final decision or outcome, which results in ________.

Student Response A. role ambiguity B. ambiguous delegation C. role incoherence D. ambiguous responsibility

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Whereas most people can only easily assimilate two or three variables, neural networks can ________.

Student Response A. perform qualitative reasoning and numerical calculations

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B. identify correlations among hundreds of variables. C. perform operations in a rapid step-by-step process D. rely on specialized knowledge about a particular problem area The ________ blends the nominal group technique with sophisticated computer technology.

Student Response A. groupthink process B. Delphi technique C. electronic meeting D. nominal group technique

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Well-structured problems align well with which type of decision making?

Student Response A. intuition

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B. programmed C. satisficing D. gut feeling Well-structured problems align well with which type of decision making?

Student Response A. intuition B. programmed C. satisficing D. gut feeling

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What is a difference between a policy and a rule?

Student Response A. A rule is more ambiguous. B. A rule establishes parameters. C. A policy is more explicit. D. A policy establishes parameters.

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Expert systems enable employee and lower level managers to make high quality decisions that previously could have been made only by ________.

Student Response A. technical

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experts B. consultants C. management experts D. senior managers A policy ________.

Student Response A. is used frequently when a manager faces a structured problem B. allows little discretion on the part of the manager C. offers strict rules as to how a problem should be solved D. requires judgment and interpretation

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What is the second step in the decision-making process?

Student Response A. analyzing

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alternatives B. identifying a problem C. allocating weights to the criteria D. identifying decision criteria The final step in the decision-making process is to ________.

Student Response A. reevaluate the weightings of the criteria until they indicate the correct outcome B. evaluate the outcome of the decision C. pick the criteria for the next decision D. reassign the ratings on the criteria to find different outcomes

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Managers using what decision-making style make fast decisions and focus on the short run?

Student Response A. analytic B. directive C. behavioral D. conceptual

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If all criteria in the decision making are equal, weighting the criteria ________.

Student Response A. improves the criteria B. improves decision making when large numbers of criteria are involved C. produces excellent decisions D. is not needed

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The ________ blends the nominal group technique with sophisticated computer technology.

Student Response

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A. groupthink process B. Delphi technique C. electronic meeting D. nominal group technique The ________ blends the nominal group technique with sophisticated computer technology.

Student Response A. groupthink process B. Delphi technique C. electronic meeting D. nominal group technique

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A policy ________.

Student Response A. is used frequently when a manager faces a structured problem B. allows little

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discretion on the part of the manager C. offers strict rules as to how a problem should be solved D. requires judgment and interpretation In Step 5 of the decision-making process, each alternative is evaluated by appraising it against the ________.

Student Response A. criteria B. implementation strategy C. assessed values D. subjective goals of the decision maker

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Expert systems enable employee and lower level managers to make high quality decisions that previously could have been made only by ________.

Student Response A. technical experts B. consultants

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C. management experts D. senior managers What is the third step in the decision-making process?

Student Response A. implementing the alternative B. selecting the best alternative C. allocating weights to the criteria D. analyzing the alternatives

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Lower-level managers typically confront what type of decision making?

Student Response A. non-programmed B. nonroutine C. unique D. programmed

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According to the text, a study of lifetime creativity found that about ________ of the surveyed men and women were somewhat creative.

Student Response A. 30 percent

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B. 1 percent C. 60 percent D. 10 percent A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?

Student Response A. seasonal B. risk C. certainty D. uncertainty

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A ________ is an explicit statement that tells a manager what he or she can or cannot do.

Student Response A. solution B. rule C. procedure D. policy

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_______ decision making is relatively simple and tends to rely heavily on previous solutions.

Student Response A. Programmed B. Non-programmed C. Satisficing

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D. Linear Which type is characterized as a careful decision maker with the ability to adapt or cope with unique situations?

Student Response A. conceptual decision makers B. analytic decision makers C. directive decision makers D. behavioral decision makers

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A manager's pay typically expands as his or her ________ increases.

Student Response A. responsibility B. experience C. seniority D. education

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We all have a vested interest in understanding the way organizations are managed because ________.

Student Response A. organizations supply inputs to other

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organizations B. if organizations don't improve, we won't have a place to work in the future C. we stand to benefit personally from an individual organization's profits D. we interact with organizations every single day of our lives All of the following are examples of informational roles according to Mintzberg except ________.

Student Response A. disseminator B. liaison C. spokesperson D. monitor

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The organizing process is more important ________.

Student Response A. than any of the other

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management processes B. for top-level managers than it is for either middle- or first-level managers C. for top-level managers than it is for first-level managers only D. than leading at all levels of management Agency head or plant manager is most likely associated with which of the following?

Student Response A. team leaders B. first-line managers C. middle managers D. top managers

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The study of ________ helps managers gain a better understanding of motivation, leadership, trust, employee selection, performance appraisals, and training techniques.

Student Response

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A. sociology B. psychology C. political science D. anthropology According to Mintzberg's management roles, the ________ roles involve receiving, collecting, and disseminating information.

Student Response A. interpersonal B. technical C. decisional D. informational

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Effectiveness is synonymous with ________.

Student Response A. cost minimization B. goal attainment C. resource control D. efficiency

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An organization is ________.

Student Response A. a group of individuals focused on

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profit making for their shareholders B. the physical location where people work C. a deliberate arrangement of people to accomplish some specific purpose D. a collection of individuals working for the same company Which of the following is a central difference between capitalist and socialist economies?

Student Response A. Managers in a capitalist economy do not need to follow governmental regulations. B. The government owns most of the goods-producing businesses in a capitalist economy.

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C. Efficiency is more important than effectiveness in a socialist economy. D. Effectiveness in a socialist economy is often measured by how many people an organization employs. Score: 0%

Good management is concerned with ________.

Student Response A. high efficiency and high equity B. high efficiency and low effectiveness C. low efficiency and high effectiveness D. high efficiency and high effectiveness

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Which of the following is not an example of an interpersonal role according to Mintzberg?

Student Response A. figurehead B. leader C. spokesperson D. liaison

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All of the following are managerial roles that are more important at the higher levels of the organization except ________.

Student Response A. leader B. figurehead C. disseminator D. negotiator

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The effectiveness of managers of ________ are generally not judged by their ability to maximize profits.

Student Response A. small businesses B. international organizations C. not-for-profit organizations D. Fortune 1000 corporations

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The roles of ________ are more important for managers of small organizations than for managers working in large corporations.

Student Response A. entrepreneur and negotiator B. spokesperson and disseminator C. figurehead and resource allocator D. spokesperson and entrepreneur

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Agency head or plant manager is most likely associated with which of the following?

Student Response A. team leaders B. first-line managers C. middle managers D. top managers

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Modern organizations tend to be more ________ than the traditional organizations of the past.

Student Response A. rule-oriented B. stable C. dynamic

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D. command oriented The effectiveness of managers of ________ are generally not judged by their ability to maximize profits.

Student Response A. small businesses B. international organizations C. not-for-profit organizations D. Fortune 1000 corporations

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Which of the following is not one of the six sets of behaviors that, according to research, is responsible for more than 50% of a manager's effectiveness?

Student Response A. making human resource decisions B. strategic problem solving C. motivating employees and handling conflicts D. organizing and coordinating

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Writing an organizational strategic plan is an example of the ________ management process.

Student Response A. organizing B. planning C. leading D. coordinating

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Which of the following is not a philosophy topic relevant to the study of management?

Student Response A. the market ethic B. the democratic ethic C. the liberty ethic D. the Protestant ethic

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Mintzberg developed his ten managerial roles by ________.

Student Response A. determining what managers should be able to do B. surveying thousands of managers in

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hundreds of organizations C. closely monitoring the work activities of five chief executives D. conducting research while teaching at UCLA Efficiency refers to ________.

Student Response A. increasing outputs regardless of cost B. the relationship between inputs and outputs C. the additive relationship between costs and benefits D. the exponential nature of costs and outputs

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Good management is concerned with ________.

Student Response A. high efficiency and high equity B. high efficiency and low effectiveness C. low efficiency and high effectiveness D. high efficiency and high effectiveness

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Which of the following is not one of the six sets of behaviors that, according to research, is responsible for more than 50% of a manager's effectiveness?

Student Response A. making human resource decisions B. strategic problem solving C. motivating employees and handling conflicts D. organizing and

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coordinating Which of the following is not one of the six sets of behaviors that, according to research, is responsible for more than 50% of a manager's effectiveness?

Student Response A. making human resource decisions B. strategic problem solving C. motivating employees and handling conflicts D. organizing and coordinating

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Which of the following is not a criterion that can be used in determining if a business qualifies as a small business?

Student Response A. number of employees B. profits C. total assets D. sales

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An organization is ________.

Student Response A. a group of individuals focused on profit making for their shareholders B. a deliberate arrangement of people to accomplish some specific purpose C. a collection of individuals working for the same company D. the physical location where people work

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Which of the following is not a philosophy topic relevant to the study of management?

Student Response A. the Protestant ethic B. the liberty ethic C. the market ethic

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D. the democratic ethic The organizing process is more important ________.

Student Response A. than leading at all levels of management B. for top-level managers than it is for either middle- or first-level managers C. than any of the other management processes D. for top-level managers than it is for first-level managers only

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According to Mintzberg's management roles, the ________ roles involve receiving, collecting, and disseminating information.

Student Response A. decisional B. informational C. interpersonal

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D. technical Technical skills include ________.

Student Response A. familiarity with and interest in a general field of endeavor B. leadership and efficiency in a certain specialized field C. skill and interest in a general field of endeavor D. knowledge of and proficiency in a certain specialized field

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Almost all managerial tasks involve ________.

Student Response A. interpersonal skills B. decision

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making C. organization skills D. handling information The Management Standards Center (MSC) is based on an analysis of management activities and focuses on ________.

Student Response A. what effective managers should be able to do, rather than what they know B. what skills efficient managers should have C. what education is needed by effective managers D. what effective managers know, rather than what they should be able to do

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Division manager is associated with which of the following levels of management?

Student Response A. team leaders B. top managers C. first-line managers D. middle managers

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The Management Standards Center (MSC) is based on an analysis of management activities and focuses on ________.

Student Response A. what effective managers should be able to do, rather than what they know B. what skills efficient managers should have C. what education is needed by effective managers D. what

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effective managers know, rather than what they should be able to do Today, the basic management functions are considered to be ________.

Student Response A. commanding, organizing, leading, and staffing B. planning, organizing, leading, and directing C. planning, coordinating, staffing, and directing D. planning, organizing, leading, and controlling

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Efficiency refers to ________.

Student Response A. increasing outputs regardless of cost B. the additive

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relationship between costs and benefits C. the relationship between inputs and outputs D. the exponential nature of costs and outputs The process of monitoring, comparing, and correcting is called ________.

Student Response A. coordinating B. controlling C. leading D. organizing

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Imagine that your marketing company has just merged with a manufacturing organization. You have been asked to help provide some "basic" managerial training to the engineers in the research and development unit of the new sister company. To make sure you are covering the necessary issues, your boss has asked to see an overview of materials that you will be providing the engineers.

Another fact that engineers need to learn is that supervisors may frequently be referred to as ________.

Student Response A. first-line managers

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B. top managers C. project leaders D. middle managers Which of the following is not a criterion that can be used in determining if a business qualifies as a small business?

Student Response A. number of employees B. profits C. total assets D. sales

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Writing an organizational strategic plan is an example of the ________ management process.

Student Response A. organizing B. planning C. leading D. coordinating

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Division manager is associated with which of the following levels of management?

Student Response A. team leaders

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B. top managers C. first-line managers D. middle managers The Management Standards Center (MSC) is based on an analysis of management activities and focuses on ________.

Student Response A. what effective managers should be able to do, rather than what they know B. what skills efficient managers should have C. what education is needed by effective managers D. what effective managers know, rather than what they should be

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able to do Unlike the manager of a small business, the most important concerns of a manager in a large organization are focused ________.

Student Response A. externally, particularly on stimulating change B. internally, particularly on the allocation of resources C. on planning ways to improve performance D. on financial matters

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Which of the following is not one of the six sets of behaviors that, according to research, is responsible for more than 50% of a manager's effectiveness?

Student Response A. organizing and coordinating B. motivating employees and handling conflicts C. strategic problem

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solving D. making human resource decisions Imagine that your marketing company has just merged with a manufacturing organization. You have been asked to help provide some "basic" managerial training to the engineers in the research and development unit of the new sister company. To make sure you are covering the necessary issues, your boss has asked to see an overview of materials that you will be providing the engineers.

One of the first things the engineers need to learn is that ________ are the people who direct the activities of others in an organization.

Student Response A. line workers B. subordinates C. managers D. directors

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A deliberate arrangement of people to accomplish some specific purpose is ________.

Student Response A. a process B. an organization C. a structure D. an assembly operation

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A manager's pay typically expands as his or her ________ increases.

Student Response

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A. seniority B. education C. experience D. responsibility According to Katz, the four critical managerial skills can be classified as ________.

Student Response A. technical, political, conceptual, and empirical B. technical, interpersonal, political, and controlling C. interpersonal, political, empirical, and technical D. technical, political, interpersonal, and conceptual

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Which of the following is NOT an advantage of being a sole proprietor?

Student Response A. Being able to make quick decisions B. Not needing to keep specific

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corporate records C. Having sole responsibility for all debts and liabilities D. Not requiring a separate tax return A proxy fight occurs when a company attempts to persuade the target company's shareholders to replace the existing management with one that is ________ the goals of the acquiring company.

Student Response A. unaware of B. hostile to C. sympathetic to D. familiar with

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Which is the most appropriate business structure for small-business owners who want the legal protection of a corporation and also want to be taxed as sole proprietors or partners of a business?

Student Response A. C corporation B. Limited-liability company C. S corporation D. Sole proprietorship

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Jaden and Noel are starting a computer repair business together. Jaden insists on

outlining rules for the departure of partners in the partnership agreement, although Noel does not think it is necessary. Which of the following statements might Jaden use to explain his insistence to Noel?

Student Response A. Determining the allocation of profits to new, "junior partners" is important to eliminate future potential conflicts. B. Responsibilities must be clearly delineated to avoid the possibility of one partner overstepping his or her bounds. C. Provisions to remove a partner's ownership interest are necessary so the business does not have to liquidate in the case that one partner needs to or wants to leave. D. As the partnership matures and ages,

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stipulations as to how profits and losses will be distributed must be made. Lucia owns her own dog walking business and has several employees. She filed no legal paperwork, and has no partners in ownership. Lucia's business is a

Student Response A. separate legal entity. B. limited-liability company. C. sole proprietorship. D. corporation.

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Which of the following tasks is NOT the responsibility of the board of directors?

Student Response A. Manage company's daily operations B. Authorize the issuance of stock C. Elect corporate officers D. Set policies for the corporation

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Which of the following is the MOST compelling argument for incorporating a business?

Student Response A. To complete minimal legal requirements B. To protect the owners' personal assets C. To hire more employees D. To avoid paying federal taxes

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Which of the following describes how a privately held corporation differ from a publicly owned one?

Student Response A. In a privately held corporation, there are more than 25 shareholders; in a publicly owned corporation, there are fewer than 25 shareholders. B. The stock of privately held corporations is regulated by the Securities and

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Exchange Commission; the stock of publicly owned corporations is regulated by shareholders. C. In a publicly owned corporation, shares are traded on public stock exchanges; in a privately held corporation, shares are not traded on public stock exchanges. D. In a publicly owned corporation, shareholders are involved in daily operations of the business; in a privately held corporation, shareholders have less direct involvement. Magda and Helen share the ownership and the profits and losses of a interior design company. Magda and Helen are operating a

Student Response A. partnership. B. sole proprietorship. C. corporation. D. cooperative.

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A proxy fight occurs when a company attempts to persuade the target company's shareholders to replace the existing management with one that is ________ the goals of the acquiring company.

Student Response A. unaware of B. hostile to C. sympathetic to D. familiar with

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Which of the following represents the biggest difference between partnership and sole proprietorship?

Student Response A. The amount of actual production costs B. The number of people contributing resources C. The number of

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consumers buying the product D. The amount of promotional expenses Kaye is the CEO of a popular music store in California. She seeks to expand her customer base by meeting with the manager of another music store in Texas. Kaye is seeking a

Student Response A. vertical merger. B. product extension merger. C. market extension merger. D. horizontal merger.

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If a sole proprietor's business assets aren't enough to pay a liability, which of the following may the proprietor have to use to cover the balance?

Student Response A. Personal assets B. A partner's assets C. Employees' pay D. Shares of stock

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Which of the following moves would MOST likely initiate a hostile takeover?

Student Response A. The target company's shareholders agree to sell their company's stocks all at the same time. B. The target company's shareholders offer their company's stocks at an attractive rate to the buying company. C. The buying company offers to buy the target company's stocks at a price higher than their current value. D. The buying company delivers an ultimatum to the target company's shareholders to give up

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their shares. Darla, the sole proprietor of a meal delivery service, is shocked to find out that her personal assets can be seized to pay her mounting business debts. Clearly, when establishing her business, Darla was unaware of which of the following concepts and its relationship to sole proprietorship?

Student Response A. Asset B. Liability C. Taxation D. Consequence

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Darla, the sole proprietor of a meal delivery service, is shocked to find out that her personal assets can be seized to pay her mounting business debts. Clearly, when establishing her business, Darla was unaware of which of the following concepts and its relationship to sole proprietorship?

Student Response A. Asset B. Liability C. Taxation D. Consequence

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Maxine runs a small bakery and has four people working for her. Her workers deliver cakes and bread to their customers using a motorcycle that Maxine also owns. During a bad storm, one of the workers skids on the bike and injures a pedestrian. The injured man sues the worker and Maxine, and Maxine is ordered to pay compensation to the injured man. Which of the following reasons BEST explains why Maxine is held liable?

Student Response A. A sole proprietor has protection

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against legal action only if the owner or employee is operating on company premises. B. A sole proprietor shares the operation of his or her business with every employee who works for the business. C. A sole proprietor is protected against legal action only if his or her employees sign forms claiming full responsibility for their actions. D. A sole proprietor may incur a liability and become responsible to pay for any damages or personal injuries caused by

his or her employees. When two printing presses in the West Coast merge to form a larger printing company, employee morale is at a record low. Which of the following is the MOST likely reason for this situation?

Student Response A. Employee benefits are among the first cuts to be made under new management. B. Employees often rebel whenever upper management is replaced. C. Employees are threatened because mergers result in the elimination of jobs. D. Employees function better when a company preserves the status quo.

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Which of the following represents the biggest difference between partnership and sole proprietorship?

Student Response A. The amount of actual production costs B. The number of people contributing resources C. The number of consumers buying the product D. The amount of promotional expenses

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Like sole proprietors and partners, shareholders of S corporations pay income taxes based on their

Student Response A. contributions to the start-up capital. B. position in the corporate structure. C. personal assets upon incorporation. D. proportionate share of business

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profits. Lizzie is the CEO of a large corporation that offers accounting services to several companies. She has tried to acquire her closest rival, but her rival's management is opposed to the idea. In order to gain a competitive edge, Lizzie starts a campaign to persuade her rival company's shareholders to vote out its existing management in the hopes of replacing it with a management more amenable to an acquisition. Which method of acquiring a company is Lizzie using?

Student Response A. Tender offer B. Proxy fight C. Synergistic value D. Hostile takeover

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When two printing presses in the West Coast merge to form a larger printing company, employee morale is at a record low. Which of the following is the MOST likely reason for this situation?

Student Response A. Employee benefits are among the first cuts to be made under new management. B. Employees often rebel whenever upper management is replaced. C. Employees

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are threatened because mergers result in the elimination of jobs. D. Employees function better when a company preserves the status quo. Which of the following is the MOST compelling argument for incorporating a business?

Student Response A. To complete minimal legal requirements B. To protect the owners' personal assets C. To hire more employees D. To avoid paying federal taxes

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Kaye is the CEO of a popular music store in California. She seeks to expand her customer base by meeting with the manager of another music store in Texas. Kaye is seeking a

Student Response A. vertical merger. B. product

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extension merger. C. market extension merger. D. horizontal merger. In the event that one of his or her employees harms a customer, a sole proprietor is at risk of

Student Response A. having the company's stocks decrease in value. B. being sued by the federal government. C. being bought out by one of his or her partners. D. losing his or her personal assets.

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