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Options: K-12 IE QA model

Options: K-12 IE QA model

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Published by The Vancouver Sun
Voluntary guidelines v. required policy and legislation.
Voluntary guidelines v. required policy and legislation.

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Published by: The Vancouver Sun on Dec 10, 2012
Copyright:Attribution Non-commercial

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12/18/2012

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Student Achievement

Standards  Programs will provide international students a high quality education  International students will be placed in a level of study appropriate to their ability to speak English or French  BC resident students will have international learning opportunities Measures & Practices  Academic achievement: e.g. o Course completion o attendance o Course & exam mark o FSA scores  Pre & post ELL testing (e.g. IELTS)

Options: K-12 IE QA Model
Complaint Mechanism
Standards  The province and IE providers will develop processes to receive and respond to complaints from students and parents Practices  Complaints reviewed within specific timeframe  Summary of complaints and resolutions included in annual report to province

Life Experiences
Standards  criminal record checks for adults in homestay house  training homestay parents  Age restrictions for unaccompanied minors  Limited # of non-resident students per homestay  Homestay agreement includes potential for home inspection  Homestay parent(s) feedback solicited  Homestay policies clearly articulated Measures and Practices  Homestay organization (e.g. district or company) produces bi-annual reports  Homestay organizations subject to government audit / inspection  Homestay homes subject to government, district and/or authority inspection  Homestay parent survey or focus group conducted  Regular means of communication with homestays established

 Track # of Exchange / Twinning programs recorded by districts and authorities

(A) Voluntary: Guidelines

OR

(B) Required: Policy & Legislation

Program Administration
Standards Measures and Practices  Program policies will be  Districts will report to the developed and publicly posted Province annually on policies and financial  Providers publicly post results, information related to IE fees and program information  Providers maintain clear financial programs. Financial report records as per standard business will include: o Tuition revenue practices o Program costs  Aside from use of existing facilities, international students o Expenditures, including marketing, promotion, may not be subsidized through and contractors fees Provincial operating grants o Revenue returned to  International students may not the district or form more than X% of a school’s authorities general total population operational funding

Student Supports Marketing, Recruitment, Enrolment
Standards  Marketing info, contracts and all fees must be translated into target market languages and displayed in English and market language on provider’s website  IE agents must sign a standard agreement before working for a BC service provider Measures & Practices  Information on marketing practices to be included in an annual report to be submitted by districts and authorities to the province, including: o Sample marketing materials and contracts; o translations of contracts and fee schedules into languages of students enrolled. Standards  International Education programs larger than X are expected to provide students supports, including: o One or more ELL specialist o Support in students’ mother-tongue o Timely access to counsellors  Expectation to solicit and respond to intl student voices  Teachers to receive information on English capacity of all Intl students Measures and Practices  Student and Parent Satisfaction Survey and focus groups  Teacher and Administrator Focus Groups  Reporting on student to specialist staff ratios  Reporting on intl student access to specialist staff (e.g. counsellors or mother-tongue speaking staff).

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