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Aparna Parthasarathy Arun Senthil Kumar Binto Varghese Paul C M Kamalesh Deepu G Muthukumarasamy
FAST FOOD INDUSTRY
World’s largest growing food type. Industrial growth is 40% a year. The organized pizza market in India is worth about Rs.675 crore. Foreign investments are worth Rs.3600 million (1/4th total investment in this sector) McDonalds India is the market leader in this industry.
In June 1967.S in Canada. In 1996. McDonald’s now has a network of over 160 restaurants across the country .McDonald’s History It started as a drive-in-restaurant in the late 1940’s. In 1966. McDonald’s opened its first restaurant outside U. McDonald’s was listed on the New York Stock Exchange. McDonald’s entered India in a joint venture.
6 million Customers Per Day: 58 million Corporate Strategy: QSC&V: Quality.McDonald’s System – the World’s Best QSR experience World Market Leader in the QSR area (Quick Service Restaurant) Franchise System (75%) System employees: 1. Service. Cleanliness and Value Plan To Win -> Successful business revitalization .
Products Vegetarian Menu .
Non-Veg Menu .
HACCP. higher in urban areas 2-3 stops per route Exclusive distributors (3PL) Strong quality focus (Cold Chain.McDonald’s SUPPLY CHAIN McDonald’s Supply chain is based on the three-legged stool concept : Company – Franchisees – Suppliers Logistics 100 sales items in the restaurant 400 SKUs in the warehouse 200 restaurants per DC (~180 DCs globally) Delivery frequency: ~3/wk. QIP) .
McDonald’s took 4 years and around Rs 450 crores to set up the food supply chain even before opening its 1st restaurant. McD India has pioneered the cold chain management system. They provided assistance in the Selection of high quality seeds Drip-irrigation technology Refrigerated transportation system .
Network of milk collection centres equipped with bulk coolers. Dedicated quality program. Dedicated R&D centre .SUPPLIERS 1. Dynamix Dairy Industries (Supplier of Cheese) Fully automatic international standard processing facility.
The pack house. pre-cooling and cold room are located at the farms itself to ensure no delay. Trikaya Agriculture (Supplier of Iceberg Lettuce) Specialized nursery with a team of agricultural experts Drip and sprinkler irrigation in raised farm beds with fertilizer mixing plant. .2.
Separate processing lines for chicken and vegetable foods. Ltd. Hi-tech refrigeration plants for manufacture of frozen food at temperatures as low as -35⁰C.3) Vista Processed Foods Pvt. (Supplier of Chicken and Vegetable products) World class infrastructure and support services. .
Specialized in providing services procurement quality inspection storage inventory management deliveries data collection recording and reporting Dry and cold storage facility Transportation trucks maintained at 22⁰ C Implemented ERP software.DISTRIBUTION Radhakrishna Foodland Ltd. .
. Nasik and Jain Foods. Pune Chicken patty Veg. Hyderabad . Talegaon Cremica Industries. Jalgaon Al Kabeer. Patty. Kochi.. Veg. Pune Jain Foods. Ltd. Taloja Kitran Foods. Finns Frozen Foods. Jalgaon Trikaya Agriculture. Nuggets.OUTSOURCING THE INGREDIENTS ITEM Cheese Dehydrated onions Iceberg lettuce PLACE Dynamix Dairy Industries Ltd. Phillaur Quaker Cremica Pvt.. Pie’s Chicken (dressed) Buns Eggless mayonnaise Sesame seeds Vista Foods. Phillaur Ghaziabad Fish fillet patties Vegetable for the patties Mutton and Mutton Patties Amalgam Foods Ltd. Taloja Riverdale.
Hazard Analysis Critical Control Point (HACCP) Based on HACCP guidelines.Quality Inspection Programme (QIP) carried out in the Cold Chain system. . control points and critical control points for all McDonald's major food processing plants and restaurants in India have been identified.
SUPPLY CHAIN INTEGRATION .
about 8. 70 percent of its revenue comes from home delivery service & around 30 percent is over-the-counter sales. .OVERVIEW Founded in 1965 by Tom Monaghan. Domino's Pizza outlet in India opened in 1996.500 corporate and franchised stores in 55 countries. Second-largest Pizza chain in the United States. Close to 274 outlets in 55 cities of India.
happiness and convenience .CORPORATE STRATEGY “ Exceptional people on a mission to be the best pizza delivery company in the world! " 'Think global and act local’ Fun.
PRODUCTS Pizzas Pastas Breadsticks Cheese Dips Beverages Chocolava .
Delivers an average of 1 million pizzas per day. Domestic supply chain 3. they opened stores in 15 new cities.OPERATIONS Indian operations are ranked number one for the past 3 years. Over the last 2 years. International . The company operates in three segments: 1. Domestic stores 2.
1. . 2. Domestic Supply Chain Vertically integrated supply system automatic delivery of raw materials cuts out a lot of the "back of-store" activities. generates income from companyowned stores in the form of store profits. Domestic Stores uses its company-owned stores as a testing ground for new products and technologies which may then be passed onto franchisees. Helps in keeping down food costs.
469 franchised stores outside the United States. International segment accounts for about 41% of Domino's store sales worldwide. International consists of 3. operates six supply chain centers which manufacture dough and distribute food and supplies. .3.
DOMINOS SUPPLY CHAIN 1. Mumbai . out of which wheat was bought in from jalandhar and then sent to the commissaries in refrigerated trucks. Delhi 2. tomatoes and spices are got. Bangalore 3. 4 commissaries (Regional Centralized Facilities) 1. Kolkata 4. Procurement of raw materials Raw materials like wheat. baby corn.
at a temperature of ₋18⁰C and of refrigerated trucks in which food is sent at a temperature range of between 1 to 4⁰C. Distribution Pizza dough processed from the wheat is then sent to the retail outlets again in refrigerated trucks.2. . Logistics requirement for sending frozen foods.
Express stores : those where people were expected to walk in and order rather than ask for home delivery. More counters 3. Super stores : High traffic. Retail Outlets 1. Regular stores 2. .3.
SUPPLY CHAIN DIAGRAM WHEAT RETAIL OUTLET DOUGH REFRIGERATED TRUCK WAREHOUSE .
Outsourcing the Ingredients ITEM PLACE Wheat Cheese Tomatoes Spice Baby Corn Exotic Vegetables Pepperoni Jalapeno Jalandhar (Punjab) Karnal. Haryana Bhubaneshwar. Orissa South India Nepal Sri Lanka Australia Spain .
Inc.500 restaurants across 91 countries Indian outlet opened in June 1996 in Bangalore. Frank and Dan Carney opened Pizza hut in 1958 12.OVERVIEW one of the flagship brands of Yum! Brands. 27 per cent market share of the eatingout market and over 70. . 147 restaurants across 36 cities in India.000 footfalls per day.
S (Cleanliness. Maintenance.CORPORATE STRATEGY “We want to satisfy our customer by offering them the best” C.P. Product quality and Speed) 3F’s ( Fun.A.M. Accuracy.H. Hospitality. Friendly and Familiar) .
PRODUCTS Sauteed Pastas Beverages Appetizers Soups and Salads Pizzas Desserts .
SUPPLY CHAIN SUPPLIERS Direct Suppliers Pepsi Cremica Group (Buns) Indirect Suppliers Meat market : Chicken from Brazil Vegetable market : Potatoes from Australia Sauce companies .
200 tonnes.COLD CHAIN LOGISTICS Snowman Frozen Foods provides cold storage facility 16 warehouses and 110 trucks Equipped with Carrier and Thermo King transport temperature control units. . Cold storage capacity is between 100 tonnes and 1.
Teradata Warehouse Miner largest customer data warehouse Profile and segment customer households Track phone orders & online orders Increased ROI Predict the success of a campaign Simplified data management .
Dominos and Pizza hut. From the study done among the 3 fast food services – McDonalds. . The setting up of cold chain has enabled it to cut down on its operational wastage.CONCLUSION Fast Food industry in India is growing at a fast rate. we can clearly come to the conclusion that McD with its superior supply chain management (cold chain) is able to balance between its quality and cost.
Thank You .
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