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SEA:

Management of Investigations Workshop


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Complaints Mechanism Code of Conduct

Training & Supervision

Investigations

Management Responsibility to address SEA


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Complaints Mechanism

Code of Conduct
Staff Training

Investigations

Management Responsibility to address SEA


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Introductions
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Introductions
Name how you would like to be called Organization you work for Your role/job

A few questions for everyone


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Have you ever witnessed behavior in the field that looked to you like possible SEA?
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Have you attended any type of SEA training before?


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Do you believe you have a fairly solid general understanding of SEA, why it occurs, and what should be done?
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Do you think field staff at all levels in your organization understand SEA?

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Do you think headquarters staff at all levels in your organization understand SEA?
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Do you think staff at all levels field and headquarters - know what to do if they suspect SEA?
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Are there clear policies, procedures, and/or protocols in your organization for SEA standards, complaints, and investigations?
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Were you involved in developing your organizations SEA policies and procedures?
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Have you managed the process for a specific SEA complaint - from complaint through investigation and final determination?
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Workshop purposes, objectives, agenda


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Workshop Objectives
Participants will: Identify and explore some of the key challenges in managing SEA investigations Learn the steps needed to ensure a proper investigation Review their own organizations SEA management policies and protocols with a view to strengthening management of SEA investigation processes.
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Agenda

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Housekeeping Groundrules Announcements Questions?


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Discussion
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