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< Repair code classification without parts >

Labor AE IRIS Code Description Z7 Product accessory exchange L M U V Functional check Specification measurement Explanation for customer Cost estimation refused Code MACC MISS CEST CUST NONE NPFD NPRB SPEC EIA Description Missing Accessory Missing Customer Refuse Estimate Customer Education Functional Check No Problem Found No problem found Specification Measurement SAMSUNG Code Description A12 Change handset G01 X01 X12 M13 Customer Education / Explanation No fault found Functional check Test OK

SP

MJ

MN

Other repair codes

Other repair codes

Other repair codes

Repair code IRIS Code Description A Replacement A2 Module replacement

Code PTAP PTEL PTME REPL

EIA Description Part replaced-appearance(ref#) Part replaced-electrical(ref#) Part replaced-mechanical(ref#) Component Replaced(PC)

Code A01 A02 A03 A04 A05 A06 A07 A15 A16 A17 A18 A19 M01 M04

SAMSUNG Description Electrical parts replacement Mechanical parts replacement Cosmetic parts replacement PCB replacement CRT replacement Consumables replacement Parts addition Compressor replacement Motor replacement Sensor replacement Fan/Blower replacement Filter replacement PCB replacement Motor replacement