SAP Enhancement Packages Selecting and Activating Business Functions

October 2011 (Version 1.01)

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© 2011 SAP AG. All rights reserved.

2

Agenda

1. Getting Started
Implementation Overview

2. Technical Background
Terminology ▪ Switch Framework ▪ Reversibility of Business Functions

3. Discover and Evaluate new Functionality
Information Sources ▪ Business Function Prediction ▪ Test Drive Functionality

4. Activating new Functionality
Preparation Activities ▪ Activation Procedure ▪ Post Activities

5. Landscape Aspects
Transporting Settings ▪ Global Template Landscapes

6. Summary and Further Information
© 2011 SAP AG. All rights reserved. 3

Getting started with Enhancement Packages
Quickly meet business requirements for growth and competitive advantage
Find what„s new... ... and what you get, ... ... install innovations, ... ... activate and use them!

EHP

EHP

EHP

EHP

Planning

Installation

Activation

Business Function Prediction

Accelerated Innovation Enablement

Enhancement Package Installation

Switch Framework

Receive tailored recommendations for business functions based on your current system usage

Evaluate innovations of the latest SAP enhancement package in detail Setup sandbox system for evaluation Information on how to deploy to meet business process requirements

Use EHP installer for installation of EHP Specific services for configuration of SAP Solution Manager, EHP installation, downtime optimization, code optimization, etc. available

Activate the relevant business functions within your productive landscape sequentially Use test case templates delivered by SAP Use SAP business process change analyzer (BPCA)
4

Solution Browser

Delta-Functionalities between releases (generic)

© 2011 SAP AG. All rights reserved.

Agenda 1. Getting Started Implementation Overview 2. Technical Background Terminology ▪ Switch Framework ▪ Reversibility of Business Functions 3. Summary and Further Information © 2011 SAP AG. 5 . Activating new Functionality Preparation Activities ▪ Activation Procedure ▪ Post Activities 5. Discover and Evaluate new Functionality Information Sources ▪ Business Function Prediction ▪ Test Drive Functionality 4. All rights reserved. Landscape Aspects Transporting Settings ▪ Global Template Landscapes 6.

Mapping Process – Example (ERP) Technical Usages . Lean Manufacturing Technical Name: LOG_PP_LMAN .. HCM Self Services ABAP Product Instance: Human Capital Management JAVA Product Instance: SAP XSS (Self Services) SAP NetWeaver 702 6 .Business Functions .Software Components Business Function A “Business Function” is the activatable unit within the SAP ECC Server Business Function 1 Technical Usage A “Technical Usage” groups software components which must be installed together. © 2011 SAP AG.. Main Instances & Software Components Media ABAP Product Instance: Media SAP ECC Server EA-APPL 605 BF BF BF SAP_APPL 605 Real Estate Management Technical Name: RE_GEN_CI_1 Business Function 2 Central Applications ABAP Product Instance: Central Application Central Applications EA-HR 605 SAP_HR 604 ERECRUIT 600 General Ledger Accounting 3 Technical Name: FIN_GL_CI_3 Business Function 3 Financials ABAP Product Instance: Leasing/Contract A/R & A/P EA_GLTRADE 600 ……. All rights reserved.

0 to allow adaptations of development objects without touching them. The Switch Framework is a proven concept (already used to retrofit Industry Solutions in ERP 6. The new kernel-based BAdI is also integrated in the Enhancement Framework. © 2011 SAP AG. The switch controls whether the switch-controlled code is executed or not at runtime. and Web Dynpro ABAP UIs can be changed and enhanced using the Enhancement Framework. All rights reserved.0) Fundament: Enhancement Framework is the solution of SAP NetWeaver 7. All enhancements offered by Enhancement Framework can be switched by the Switch Framework. classes. function modules. includes.Switch Framework Enables Optional Activation of Business Functions With the Switch Framework it is possible to control the activation of SAP ERP objects.0). Switch Framework SAP ERP (ECC 6. Activating a Business Function triggers switches. 7 . All reports.

Administration Real Estate … A switch controls the visibility of other repository objects. 8 .Switch Framework How Does It work? Architectural View: “techn. © 2011 SAP AG. All rights reserved. Bus Fct F4 Press Distribution … Enterprise Business Function Enhancements Switch 1  Switch 2  Switch 3  Screen Element 1 Element 2 IMG-nodes Enhancements Switch n Switch BC Set Switch 4 Switch 5 HCM. Switch” Repository View: “Enhancement Framework” Business View: “Business Function” Business Function Set Business Function Set Bus Fct F1 Industry Business Bus F2 Bus FctFct F1 Set “Media“ Function Bus F4 Bus FctFct F2 Advertising Mgmt.

PROGRAM p1 WRITE ‘Hello World’. ENDENHANCEMENT. WRITE ‘Hello London’. All rights reserved. WRITE ‘Hello Paris’. ENHANCEMENT 2. © 2011 SAP AG.ABAP Source Code Plug-ins Enhancement Points & Enhancement Sections Enhancement Options Enhancement Point: Insertion of additional ABAP source code Enhancement Implementation Elements ENHANCEMENT 1. ENHANCEMENT-POINT […] … … Enhancement Section: Replacement of existing ABAP source code ENHANCEMENT-SECTION […] WRITE ‘Original’. WRITE ‘Enhanced’. ENDENHANCEMENT. 9 . END-ENHANCEMENT-SECTION. ENDENHANCEMENT. ENHANCEMENT 3.

… … … ENDENHANCEMENT. All rights reserved. 10 . … … … ENDENHANCEMENT.Switch Framework Runtime object generation after switch activation Enhancement ENHANCEMENT E1. Source Object switched off ABAP Source Code Part 1 ENHANCEMENT-POINT ABAP Source Code Part 2 Runtime Object compilation activation Does not contain enhancement ENHANCEMENT E1. ABAP Source Code Part 1 ENHANCEMENT-POINT switched on compilation ABAP Source Code Part 2 Contains enhancement Activation of switches does not change any sources Only runtime objects are changed © 2011 SAP AG.

ABAP Source Code Part 2 Recommendation: • Do not modify enhancement sections • Do not modify enhancements © 2011 SAP AG. Customer Modification Contains customer modification switched on compilation END-ENHANCEMENT-SECTION. Source Object ABAP Source Code Part 1 ENHANCEMENT-SECTION ES1 SPOTS S1. Customer Modification END-ENHANCEMENT-SECTION.Switch Framework Modifications within Enhancement Sections Enhancement ENHANCEMENT E1. … … … ENDENHANCEMENT. … … … ENDENHANCEMENT. All rights reserved. Does not contain customer modification anymore 11 . ENHANCEMENT-SECTION ES1 SPOTS S1. ABAP Source Code Part 2 Runtime Object switched off compilation activation ABAP Source Code Part 1 ENHANCEMENT E1.

All rights reserved.Reversible Business Functions Available as of Business Suite 7 Innovations 2010  A reversible Business Function can be tested / evaluated in DEV/QAS systems  Recommendation: for testing use a separate client (created with client copy)  Make sure that the activated functionality of the Business Function is not tested in any other client of the test system.0 EHP5) © 2011 SAP AG. Further information 12 .  Business Functions are active in all clients!  To completely „undo‟ a Business Function the whole client has to be deleted 37 reversible Business Functions (in SAP ERP 6.

Deactivate business function Delete new client 13 . All rights reserved.Process of Evaluating Reversible Business Functions Perform client copy Activate reversible business function in DEV system Perform customizing in new client Evaluate business function Decide on usage of business function YES NO Transport to QAS system User acceptance test © 2011 SAP AG.

All rights reserved. 14 .Switch Framework Maintenance Transactions Transaction SFW5 SFW_BROWSER SFW1 SFW2 SFW3 Purpose Switch on/off business functions Find out which enhancements are associated with a business function Create switches (only relevant for custom enhancements) Create business functions (only relevant for custom enhancements) Create business functions sets for industry solutions (only relevant for custom enhancements) © 2011 SAP AG.

Activating new Functionality Preparation Activities ▪ Activation Procedure ▪ Post Activities 5. Getting Started Implementation Overview 2. Technical Background Terminology ▪ Switch Framework ▪ Reversibility of Business Functions 3. All rights reserved. Summary and Further Information © 2011 SAP AG. Discover and Evaluate new Functionality Information Sources ▪ Business Function Prediction ▪ Test Drive Functionality 4. Landscape Aspects Transporting Settings ▪ Global Template Landscapes 6.Agenda 1. 15 .

com/srm-ehp  http://service.com/erp-ehp  http://service.sap. 16 .com/erp-ehp Central access to EHP related information:  EHP strategy  Concepts and methodology of EHPs  Discover.sap. All rights reserved.com/scm-ehp © 2011 SAP AG.sap.sap.Familiarize yourself with Enhancement Packages EHP InfoCenter at http://service.sap. evaluate and install new functionality Tool access  http://service.com/crm-ehp  http://service.

sap.com/BFP * This offering is dedicated to customers with SAP Enterprise Support Solution Browser Tool Discover new functionality across different SAP application releases and respective enhancement packages.sap.sap. Access the tool at http://service.sap. All rights reserved.com/ Get your free report today.com/aie http://service. 17 . Register and get more details at: http://service. SAP Accelerated Innovation Enablement* Benefit from free remote Benefit from free remote assistance to evaluate the assistance to evaluate the innovation capabilities of the innovation capabilities of the latest SAP enhancement latest SAP Enhancement packages. Get more details at: Get more details at: http://service.com/ upgrade-erp Get an overview of today's SAP solutions and gain insight into to the planned innovations and SAP's perspective on future innovations spaces. Get more details at: http://service.com/ solutionbrowser SAP Roadmap Sessions Access the tool at http://service. Packages.Accelerate Innovation Adoption Selected SAP Offerings Business Function Prediction Get tailored recommendations on new functionality in SAP enhancement packages relevant to your business.com/ roadmap © 2011 SAP AG.sap.sap.

com.com/bfp or email to ehp-tech@sap.000+ satisfied customers Get more details and your free report at http://service. 18 .Unlock the Value of Your SAP ERP System: Business Function Prediction for SAP® ERP  Individual and tailored recommendation of relevant enhancement package functionality adding value to your existing system usage  Easy and direct access to all project relevant information:  Overview presentation and documentation (including business benefits)  Release notes and test case catalogs  Mapping to technical usage  Multiple language support  Including information on enhancement package 5 for SAP ERP  4.sap. © 2011 SAP AG. All rights reserved.

com/BFP to initiate your request  Please answer the questions in the email template and attach the list of used SAP transactions  SAP will send you the results report usually within one week via email Duration: approximately 2-5 days C u s t o m e r © 2011 SAP AG. 19 .com/BFP)  Go to http://service.sap.Process Overview Business Function Prediction Extract SAP transaction usage Initiate your request SAP will send you the results report 1 2 3  Extract the list of used SAP transactions from your production system collected by workload monitor (step-by-step description can be downloaded here: http://service.sap. All rights reserved.

Solution Browser Tool Description  Discover new functionality across different SAP ERP releases and SAP enhancement packages for ERP  Assess business benefits and the value of upgrading by comparing functional enhancements Available in English.com/solutionbrowser Direct access at: http://sapsolutionbrowser. German and Japanese  Further Information / Tool Access  Via SAP Service Marketplace at: http://service.sap.com  Benefits  Tailored access to detailed and structured delta information Reduced effort to define a business case or value proposition for an upgrade Fast identification of capabilities that respond to user requirements 20   © 2011 SAP AG. All rights reserved. .

com/enterprisesupport -> Scope description -> SAP Accelerated Innovation Enablement © 2011 SAP AG. Business Up to five calendar days free remote advice per year for Enterprise Support customers Value Proposition Accelerated Innovation Enablement provides access to SAP Solution Architects to evaluate the innovation capabilities of the latest SAP Enhancement Package and how it may be deployed for your business process requirements. • Duration  5 calendar days (= 5x8hrs) Further Information http://service.sap. Outcome  The results of the check will be documented in English by SAP expert.0.SAP Accelerated Innovation Enablement 5 Days Access to SAP Solution Architects Benefit from direct engagement with SAP„s experts: SAP provides up to five remote person days per calendar year assistance and enablement per customer helping to evaluate the innovation capabilities of the latest SAP Enhancement Package. Addressed Solution  SAP Business Suite 7 core applications (ERP 6.0. PLM 7. CRM 7. All rights reserved.0.0) 21 . SCM 7. Technical Prerequisites • • • SAP‟s Accelerated Innovation Enablement service is delivered remotely by SAP Solution Architects and is only available to SAP Enterprise Support customers SAP Solution Manager Enterprise Edition Documentation of core business processes within SAP Solution Manager Enterprise Edition and information about the special focus on your specific functional requirements SAP requires the commitment of the time and expertise of Customer‟s functional and/or process lead In A Nutshell Entitlement  Customer is entitled to receive up to five calendar days remote advice per year.

Get transparency on possible license implications when activating business functions  Majority of business functions covered by the enterprise foundation package license  Using the functionality of certain business functions productively may require an additional license package  either an enterprise extension  or an industry portfolio package license  Access SAP Note 1524246 for details  The licensing guide and the price list item catalog apply © 2011 SAP AG. All rights reserved. 22 .

Discover and Evaluate new Functionality Information Sources ▪ Business Function Prediction ▪ Test Drive Functionality 4. Landscape Aspects Transporting Settings ▪ Global Template Landscapes 6. 23 . Summary and Further Information © 2011 SAP AG. Technical Background Terminology ▪ Switch Framework ▪ Reversibility of Business Functions 3. All rights reserved.Agenda 1. Activating new Functionality Preparation Activities ▪ Activation Procedure ▪ Post Activities 5. Getting Started Implementation Overview 2.

Activation Process Overview Step 1: Evaluate new functionality in Sandbox system (for non-reversible business functions) evaluate SBX Step 2: Activate all or subset of evaluated functionality in your production line DEV Transport Customizing Switches QAS Transport Customizing Switches PRD © 2011 SAP AG. 24 . All rights reserved.

25 .users)  Transaction EWZ5 Plan “business downtime” for the activation process no system restart required but system not available to end-users! © 2011 SAP AG. All rights reserved. report BTCTRNS1 (see SAP Note 37425)  Close system for end-users (lock end.Activation Procedure Preparation Preparation Activation Post steps & Error handling Prerequisite: Technical Usage containing business function must be installed  otherwise business functions are not visible in transaction SFW5 General preparation steps  Access the documentation – Business function description – SAP test case templates (test preparation)  Define test strategy (user acceptance test) System preparation (to be performed on every system)  Disable all batch jobs  e.g.

sap.Identify affected processes before activation Business Process Change Analyzer Description • Identification of Preparation Activation Post steps & Error handling mission-critical business processes impacted by software changes • Test scope optimization for SAP SPs and EhPs based on object coverage and test effort analysis (available with SAP Solution Manager 7.sap. . All rights reserved.com/testing 26 © 2011 SAP AG.com/solutionmanager and http://service.1) • Analysis of planned business function activation • Automatic test plan generation Planned software changes:  Customizing changes  Custom Code Order to Cash changes Sales Order  code change Delivery  Simulation of Goods Issue  UI change planned Business Billing Function activation Procure to Pay  SAP SP and EHPs Create PO  customizing change Benefits • Precise insight of impacted business processes • Improved handling of change events • Risk-based test scope recommendation and automatic test plan generation Prerequisites • (Lean) documentation of business processes • BPCA triggered trace (TBOM) of mission-critical business processes • EHP deployment in DEV or TST system Further Information / Tool Access • SAP Service Marketplace at: http://service.

other business functions active and Enterprise Extensions active) Customizing     Template customizing is always extracted into client 000 Customizing has to be transported to target client Details about customizing can be found in SAP Note 337623 Details when using industry extensions can be found in SAP Note 868771 What happens during activation     Corresponding switches are activated Generation of new runtime objects (adjustment of dictionary objects. All rights reserved.) New customizing nodes are generated and template customizing is extracted After-switch methods are executed 27 © 2011 SAP AG. etc. .g.Business Function Activation Background Information Preparation Activation Post steps & Error handling Activation  Business functions are activated system-wide  SFW5 activities can generally be performed in any client  There might be some prerequisites which will be presented by the prerequisite check (e.

28 . All rights reserved. table appends) were not yet activated Procedure for subsequent systems  Transport switch framework settings Check logs to see if the job is ready  Goto  Switch Framework Logs (in transaction SFW5)  Or via transaction SM37 SAP Note 908007 provides information about special functions in SFW5 © 2011 SAP AG.Activation Procedure Preparation Activation Post steps & Error handling Procedure (for DEV system)  Start transaction SWF5  Select the checkbox in the Planned State column of the business function you want to activate  Choose Activate Changes – The batch job for DDIC and BC set activation starts immediately  job name: SFW_ACTIVATION_SF0X (which calls report SFW_ACTIVATION_IN_BACKGROUND) – Switches belonging to the business function are activated even though the dependent objects (for example.

29 .Activation Procedure Runtime Preparation Activation Post steps & Error handling Runtime of the activation procedure  Runtime varies depending on system performance and business function  Generally the runtime will be around 30-120 minutes Recommendation  Evaluate activation runtimes on DEV/QAS (ideally in a system with comparable size)  Transaction SFW_BROWSER helps you to get an overview about what specific business functions contain © 2011 SAP AG. All rights reserved.

. 30 .. Activation terminates for any reason (dump.)  You need to choose “Activate Restart”  at this point. system shutdown. Activation itself recognizes an error  System displays a selection dialog box  Continue: All steps after the dictionary activation are executed. all settings of the Switch Frameworks are already included in the active version  Through “Activate Restart” all active settings are copied to an inactive version  This inactive version is then activated 2.  Useful only if you could eliminate the errors in the dictionary  Restart: Job starts again right from the beginning (prior to the dictionary activation)  Useful if you have corrected the problem by implementing a source code correction © 2011 SAP AG. All rights reserved.Activation Error Handling Preparation Activation Post steps & Error handling Error Handling (see also SAP Note 908007) 1.

All rights reserved.g.Activation Procedure Post Steps Preparation Activation Post steps & Error handling Customizing  Perform customizing for the chosen business function (typically in DEV system)  Transport customizing together with switch settings into subsequent systems  Perform user acceptance tests General post steps  Perform user acceptance tests for business function affected area  SAP delivers test case templates with business functions  Business Process Change Analyzer in SAP Solution Manager provides you assistance Post steps in system  Enable all batch jobs  e. 31 . report BTCTRNS2 (see SAP Note 37425)  Open system for end-users (unlock end-users)  Transaction EWZ5 Plan “business downtime” for the activation process no system restart required but system not available to end-users! © 2011 SAP AG.

Technical Background Terminology ▪ Switch Framework ▪ Reversibility of Business Functions 3. Discover and Evaluate new Functionality Information Sources ▪ Business Function Prediction ▪ Test Drive Functionality 4. Summary and Further Information © 2011 SAP AG. 32 . Activating new Functionality Preparation Activities ▪ Activation Procedure ▪ Post Activities 5. Landscape Aspects Transporting Settings ▪ Global Template Landscapes 6. Getting Started Implementation Overview 2. All rights reserved.Agenda 1.

All rights reserved.Transport of Activations & Customizing General Recommendation Prerequisites  Same ERP release with same EHP and SP-Stack installed  Same technical usages installed  number and release of all software components installed in one system are the same Benefits  Switch settings and respective customizing can be transported across the landscape  (Adjustments after) SAP corrections can be transported  Customer enhancements can be transported Drawbacks  Projects for activation of new business functions have to be synchronized / aligned DEV Transport Customizing Switches QAS Transport Customizing Switches PRD © 2011 SAP AG. 33 .

they need to be switched in QAS  Special care required for transporting customer enhancements/developments (separation of developments) System needs to be set to „changeable“ DEV Transport Customizing QAS Transport Customizing Switches PRD Activate manually © 2011 SAP AG. Activate manually 34 .Transport of Activations & Customizing Reasonable Alternative Landscape Setup  Same ERP release with same EHP and SP-Stack installed  Same technical usages installed  number and release of all software components installed in one system are the same Benefits  Projects for setting activating new business functions can run with separate schedules  (Adjustments after) SAP corrections can be transported Drawbacks  Switch settings cannot be transported from DEV system. All rights reserved.

0 EHP5 PRD 2 ERP 6.0 EHP5 PRD 1 ERP 6.0 EHP5 Americas DEV 3 ERP 6. All rights reserved.0 EHP5 DEV 2 ERP 6. 35 .0 EHP5 QAS 2 ERP 6.0 EHP5 QAS 1 ERP 6.0 EHP5 Asia Purpose  Business process standardization  Use synergy effects by centralizing testing and maintenance  Avoid redundant efforts General Recommendation  Each region has its own DEV and QAS system  Each business process is owned either by the central group or by the regions © 2011 SAP AG.Global Template Approach Overview DEV 1 ERP 6.0 EHP5 QAS 3 ERP 6.0 EHP5 PRD 3 ERP 6.0 EHP5 EMEA DEV MASTER ERP 6.0 EHP5 TEST MASTER ERP 6.

Global Template Approach Installation Requirement Transportation between systems has some prerequisites that each system has to fulfill:       Same SAP ERP release Same enhancement package installed Same technical usages installed Same Support Package Stack level Active industry solutions within this landscape are compatible with one another Decentralized systems may contain non-modifying add-ons even if these are not installed in the master © 2011 SAP AG. All rights reserved. 36 .

many issues can be anticipated in a centralized test which can be regarded as a „rudimentary pre-test‟.General Recommendation Same business functions activated in each system – this leads to … EHP5 EHP5 EHP5 BF 1  BF 2  EMEA  Same Coding  Same DDIC objects  Same BC Sets MASTER BF 1  BF 2  EHP5 EHP5 BF 1  BF 2  EHP5 EHP5 EHP5 BF 1  BF 2  Synergy Effects:  Centralized maintenance  Centralized testing Even in case of regionally owned business processes. DEV QAS AMERICAS BF 1  BF 2  EHP5 EHP5 EHP5 Add-On AP/J  Regional testing Benefits:  Lowest maintenance effort  Lowest testing effort due to maximized use of synergy effects © 2011 SAP AG. 37 . All rights reserved.

Reasonable Alternative DEV MASTER contains superset of activated business functions EHP5 EHP5 EHP5 BF 2  EMEA MASTER BF 1  BF 2  EHP5 BF 2  EHP5 BF 2  EHP5 EHP5 EHP5 1  Maintenance can be centralized.  Everything can be transported from the DEV Master to the regional systems  No problems to be expected even if a 1 switch is not activated in a region DEV QAS AMERICAS 1 2  Optimum maintenance QAS MASTER contains most used business function combinations  Maximize the test scope that can be covered centrally. 38 . BF 1  EHP5 EHP5 EHP5 Add-On AP/J  Optimum Testing © 2011 SAP AG. to maximize synergy effects  Where activations differ in the regional 2 system. All rights reserved. tests have to be executed decentrally.

 For manual corrections (e. DDIC object or BC Sets): – Check if a switchable object is affected – Implement the correction only where this object has been activated MASTER BF 2  Dev QAS AMERICAS EHP5 EHP5 EHP5 Add-On AP/J © 2011 SAP AG.g.Possible Exception Activate in the QAS MASTER as well as in the DEV Master those business functions that are used by most regions 1 EHP5 EHP5 BF 2  EHP5 EHP5 EHP5 BF 2  EHP5 EHP5 EHP5 BF 1  BF 2  1 EMEA If a regions activates another business function  All automatic corrections („/snote‟) (all coding corrections) can be centralized and be transported to the regions. 39 .  No problems to be expected even if a switch is not activated in a region. All rights reserved.

Summary and Further Information © 2011 SAP AG. Technical Background Terminology ▪ Switch Framework ▪ Reversibility of Business Functions 3. All rights reserved. Activating new Functionality Preparation Activities ▪ Activation Procedure ▪ Post Activities 5. Getting Started Implementation Overview 2. 40 .Agenda 1. Discover and Evaluate new Functionality Information Sources ▪ Business Function Prediction ▪ Test Drive Functionality 4. Landscape Aspects Transporting Settings ▪ Global Template Landscapes 6.

Hot of the Press: Implementing SAP Enhancement Packages Content   Overview about all capabilities of SAP‟s enhancement strategy Details about the concept.“ Target audience  Project manager  Project members: Administrators and developers ISBN 978-1-59229-351-3 Price: 69.sap-press. tools and troubleshooting Best practices and step-by-step instructions for the planning and realization of EHP-projects  “Practical solutions. checklists.c © 2011 SAP AG. 41 . and technology as well as implementation. architecture..cCS. note boxes. All rights reserved. as well as tips and tricks from the authors make this book a useful companion that you can consult time and again.90 Euro Link: http://www.de/katalog/buecher/titel/gp/titelID-2385?GalileoSession=13970096A4cAf.

com/enterprisesupport SAP Enterprise Support Services © 2011 SAP AG.com/srm-ehp http://service.com/upgrade http://service. 42 .sap.sap.sap.sap.sap.sap.sap.com/erp-ehp http://service.com/roadmap ERP: CRM: SCM: SRM: PLM: http://service.com/plm-ehp Enhancement Package Info Center Business Function Prediction Online Knowledge Products Upgrade Info Center Best practises for Application Life-Cycle Management ERP Solution Browser Enterprise Support  Services Offerings http://service.sap.com/crm-ehp http://service.com/OKP http://service.com http://service.sap.sap.com/BFP http://service. All rights reserved.com/alm http://sapsolutionbrowser.sap.com/scm-ehp http://service.Important Links Website Name SAP Roadmaps (central entry page for innovation related contents) URL http://service.

43 .Important SAP Notes Content SAP Note 1324838 SAP Note 1524246 SAP Note 337623 SAP Note 868771 SAP Note 908007 Mapping of Business Functions to Technical Usages Relationship of licenses and business functions Customizing after installation or upgrade Copy Special Customizing Special functions in Switch Framework / SFW5 © 2011 SAP AG. All rights reserved.

Thank You! Contact information: Oliver Nocon Cross Compliance Dietmar-Hopp-Allee 16 D-69190 Walldorf Germany +49 6227 7-47474 Robert Pinzke Global Upgrade Office Dietmar-Hopp-Allee 16 D-69190 Walldorf Germany +49 6227 7-47474 .

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