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Snapshot Survey - Third Quarter 2012

Snapshot Survey - Third Quarter 2012

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This quarter's survey of Catholic Charities USA"s member agencies focuses on the innovative work our agencies are doing to leverage successful business models to address human needs through social enterprise.
This quarter's survey of Catholic Charities USA"s member agencies focuses on the innovative work our agencies are doing to leverage successful business models to address human needs through social enterprise.

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Published by: Catholic Charities USA on Jan 28, 2013
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04/30/2014

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SNAPSHOT SURVEY

THIRD QUARTER, 2012

Overview
Catholic Charities USA conducted an online survey of its membership to measure programs and services provided between July 1, 2012 and September 30, 2012. Responses were received from 46 local agencies located in 30 different states and territories. These agencies serve an estimated 3,330,876 clients annually.1

In Focus: Social Enterprise
One of the many innovative ways that Catholic Charities agencies address poverty in their communities is through social enterprises, which leverage successful business models in the context of social services. A social enterprise directly addresses an intractable social need and serves the common good, either through its products and services or through the number of disadvantaged people it employs. • Ninety-five percent of agencies have developed, are actively developing, or are interested in developing a social enterprise. • The social enterprises described in detail by 11 agencies have employed more than 700 clients to date, and range in size from three employees to nearly 200. • Almost half of these social enterprises are profitable, or project profitability within six months. • Types of businesses operated as social enterprises by Catholic Charities agencies include transportation services, property rental, in-home care, translation services, thrift stores, produce greenhouses, and sale of creative goods including quilts and knit scarves. • Often these social enterprises employ people who traditionally face barriers to employment, including refugees, persons with developmental disabilities, and formerly incarcerated individuals.

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Based on agency information as reported in the Catholic Charities USA 2011 Annual Survey.

Key Findings
Unmet Needs
• The greatest areas of unmet need were Emergency Financial Assistance (54% of agencies could not meet this need), Utilities Assistance (48%), and Counseling/ Mental Health Services (39%). Agencies reported unmet need in a total of 159 program or service areas, an average of three areas of unmet need per agency. • The average reported waiting list size was longest for food services (656 people per agency reporting unmet need in this area), followed by emergency financial assistance (433 people per agency) and utilities assistance (219 people per agency). • For the second straight quarter, the longest average waiting lists were in the area of food assistance. This quarter, one agency reported facing unmet need for food from as many as 2,100 individuals (Los Angeles).

Private Funding Trend
• Forty-one percent of agencies that reported closing a program or service area during the quarter indicated that their decision to close that program was influenced by a loss of funding from private sources

Greatest Challenges
• Agencies were asked to describe the greatest challenge their agency faced in 3rd Quarter 2012; trends in responses are shown in the word cloud below, which sizes words based on the number of times they appeared in responses.

Client Population Profile
• The majority of agencies reported an increase in requests for help relative to the previous quarter from immigrants (75%), the working poor (65%), families (64%), homeless clients (61%), and children (55%).

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Contact us at advocacy@catholiccharitiesusa.org, or join our conversation on Twitter @CCUSA2EP

Thank you to the agencies that participated:
Catholic Social Services, Anchorage, Catholic Charities Maine, Portland, Catholic Social Services, Pago Pago, Catholic Charities, Saint Cloud, Catholic Charities Community Services, Phoenix, Catholic Charities of Central & Northern Missouri, Catholic Charities of Los Angeles, Catholic Charities, Omaha, Catholic Charities of the East Bay, Catholic Charities of the Archdiocese of Newark, NJ, Catholic Charities CYO, San Francisco, Catholic Charities of Buffalo, Catholic Charities of Santa Clara County, Catholic Charities, Toledo, Catholic Charities of Central Colorado, Catholic Charities Diocese of Youngstown, Catholic Charities, Diocese of Norwich, Inc., Catholic Charities Agency, Inc., Greensburg, Catholic Charities Inc., Diocese of Wilmington DE, Catholic Charities, Harrisburg, Catholic Charities Diocese of St. Petersburg, Inc., Catholic Charities, Pittsburgh, Catholic Charities, Diocese of Venice, Inc., Social Ministry Secretariat, Providence, Catholic Charities, Dubuque, Catholic Charities of Charleston, Catholic Charities of the Archdiocese of Chicago, Catholic Charities of East Tennessee, Inc., Catholic Charities of Evansville, Catholic Charities, West Tennessee, Memphis, Catholic Charities of Northeast Kansas, Catholic Charities of Tennessee, Inc., Nashville, Catholic Charities of Northern Kansas, Catholic Charities of Corpus Christi, Texas, Catholic Charities, Inc., Covington, KY, Catholic Charities of Fort Worth, Catholic Charities Diocese of Lexington, Catholic Charities, Diocese of Lubbock, Inc., Catholic Charities of Louisville, Inc., Catholic Community Services of Utah, Salt Lake City, Catholic Charities Archdiocese of New Orleans, Catholic Charities Diocese of Yakima, Catholic Charities of Shreveport, Catholic Charities Bureau, Inc., Superior, Catholic Charities. Springfield, MA, Catholic Charities West Virginia, Inc.

Catholic Charities USA | 2050 Ballenger Avenue, Suite 400 | Alexandria, VA 22314 www.CatholicCharitiesUSA.org

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