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Reasons for Resistance to Change

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. When the purpose of the change is not made clear. When persons affected by the change are not involved. When an appeal for change is based on personal reasons. When the habit patterns of the individual are ignored. When there is poor communication regarding the change. When there is fear of failure. When excessive pressure is involved. When the cost is too high. Or the reward inadequate. When anxiety over personal security is not allowed. When there is satisfaction with the status quo.
Gordon Lippitt. A Handbook for Visual Problem Solving: A Resource Guide for Creating Change Models (Bethesda, MD: Development Publications. 1983).

Why People Dont Do What We Want Them To

Dont know what to do (knowledge/expectations) Dont know how to do it (ability/skill) Dont know why they should do it (importance) Dont want to (lack of will) Arent well suited or matched to the task (selection)
Douglas S. Fleming and Ann Kilcher. Organizing and Managing School Change Workshop. NEA National Center for Innovation National Conference. Colorado Springs. CO. November 8, 1991.