Email Writing Exercises

Sending emails and letters Salutations • Dear Mr/ Mrs/ Ms/ Miss Sita • Dear Sir/ Madam • Dear Jay • Hi Jags • • • • Signing off Yours sincerely/ Yours Yours faithfully (With) Best wishes/ Kind regards See you soon/ Hear from you soon .

conversation . . .. please do contact me again. need any more information. .. assistance. • I look forward to hearing from you.Sending emails and letters Opening phrases Closing Phrases • Please contact me again if you • In reply to your letter . • Thank you for your letter of • If I can be of any further May 14th concerning … . • Take care. • Hear from you soon... • Let me know if you need anything • Following our phone else. • See you in Cairo... . • Thanks for your email .

. Please email me . I am writing to .. I’m sorry about . I’d be pleased if you .. . . I am sorry to inform you . .. . . . . I apologize for . ... Unfortunately .... I am pleased to ..... . Would you please . Just a quick note to . Could you please ..... .....Reason for writing • • • • • • • • • • • • This letter/ email is to .. . . ...

• I enclose ... ..Attaching and enclosing documents • I attach . . • Please find enclosed … .. .

I hope we can meet to discuss our production requirements for next year. See you soon Chris . Please let me know when it would suit you.Email Hello Karl Just a quick note to confirm that I’m coming to Bangalore on May 5 and I’ll stay there until May 7.

Business letter NewTech Ltd 21 Hitech city Hyderabad. TSP Technologies Georgenstrasse 132 Berlin 3287 Germany Dear Mr Zorn Re: Visit to Berlin Further to our telephone conversation. I look forward to hearing from you. I hope to be in Berlin on May 5. and I would be very pleased if we could meet to discuss our production requirements for next year. Please let me know when it would be convenient for you. 6 and 7. Yours sincerely Chris O’Connell . I would like to confirm my next visit to Berlin. India Mr Karl Production manager.

. Please send/ email me some information on future workshops planned. I’m sorry but I won’t be able to attend your workshop in Stockholm.. Could you please send me some information on future workshops planned . Dear Carol Thank you for your letter of October 13.Rewrite the following extracts from business letters as emails.. Best regards David Burns Hi Carol Thanks for your letter/ email. Unfortunately I won’t be able to attend your workshop in Stockholm. Take care David Burns ..

This email is to confirm we have reserved five single rooms for Friday October 14 and 15. See you in Venice... I am pleased to confirm we have reserved five single rooms for Friday October 14th and 15th. We look forward to seeing you in Venice. I apologise for the delay in replying. Sorry for the delay in replying. Take care Danielle Torri Dear Mr . Best regards Danielle Torri . Thank you for your email received last night.Rewrite the following extracts from email as Business Letter (more formal) Hi Thanks for your email received last night.

Match the uses below with the phrases in the table Payments Complaints Orders Clarifications Attachments Suggestions Apologizing Congratulations Closings Openings Meetings Thanks Requests Uses: • We would like to offer our sincere apologies for the mistake Apologies •Attached please find the document Attachments •The document you have sent is not what we expected. There may have been a misunderstanding between us Clarifications •I look forward to your reply Closings Requests •Kindly send us the agreement draft .

dated 26 Dec 2011 has been shipped today Orders • Your payment on Order no.Payments Complaints Orders Clarifications Attachments Suggestions Apologizing Congratulations Closings Openings Meetings Thanks Requests • We are very happy to receive a favorable reply from you Thanks • We are disappointed with the quality of your service Complaints • Your order no. 6739w is due on 12th Jan 2012 Payments • Alternatively. you can directly contact out local office Suggestions . 6739w.

Email Exercise 1. • • • • • Where are you going? _______________________________________________ What is the purpose of your trip? _______________________________________ How long are you going to stay? ____________________________________________ Why are you going? ______________________________________________________ What is your itinerary (the places you will visit)? _______________________________ • • Who will you meet? _______________________________________________________ How well do you know them? Have you written / spoken to / met them before? ______________________________________________________ . Write the details below. You are planning to go on a business trip.

Do you want them to arrange anything for you? • e-mail 2: Write an e-mail to all your colleagues. . • e-mail 1: Write to the person you are going to meet. Tell them about your plans and ask them if they want you to take / do / find out / bring back anything. What do you need to tell them? Perhaps you need to let them know what you want to discuss.2. on separate sheets of paper. The maximum length for each e-mail is 100 words. Write two e-mails. using the situation you created in 1.

talk about the kind of reply your partner expects. In particular. Exchange e-mail 1. Work with a partner. • You will need this information in the next activity. and read each other’s situations from 1.3. . • Ask and answer questions about your two situations.

. • Imagine that you are the person your partner is going to meet. Work individually.4. • Write a reply to your partner’s e-mail. The maximum length for the e-mail is 100 words.

5. Exchange and read the e-mails. .

Brno University .com. autoenglish.THANK YOU Courtesy: onestopenglish.com.

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