CALIFORNIA CREDIT LIFE INSURANCE

Group Members

Syed Ali Akbar Zaidi Usman Hafeez Asia Sherazi Syed Ahsan Raza Omair Ebrahim Chaudry

PRESENTATION PATTERN
1. INTRODUCTION 2. THE CASE OVERVIEW 3. MINOR FACTS 4. MAJOR FACTS 5. MINOR ISSUES AND ANALYSIS 6. MAJOR ISSUES AND ANALSIS 7. CORE ISSUE AND SOLUTION 8. CONCLUSION

Introduction

Incorporated in 1958 A company with 15 regional offices and sizeable workforce A expanding Service Organization

CASE OVERVIEW

KEY PLAYERS COMPANY PHILOSOPHY AND POLICY THE MAIN BODY OF THE CASE EMPLOYEE VIEWS AND OPINIONS

MINOR FACTS

CCLI HAD DEVELOPED COMPUTERIZED DECISION SUPPORT SYSTEM. CCLI REQUIRES TWO EVALUTIONS PER YEAR CCLI OPENED REGIONAL OFFICE IN SOUTHEASTERN AREA IN 1991 ALL REGIONAL OFFICES TO HAVE FEMALES AS ONE THIRD OF ITS SALES FORCE

MAJOR FACTS

THE COMPANY BELIEVED IN THE PHILOSOPHY OF EQUAL OPPORTUNITY THE AREA MANAGERS WERE GIVEN CONSIDERABLE AUTHORITY MANY PRODUCTS WERE MALE DOMINATED.

MAJOR FACTS

SALES MANAGERS COULD INCREASE BASE SALARIES AND MODIFY SALE’S REP TERRITORY MR. BRADFORD AND HIS HISTORY WITH THE COMPANY. DISSATISFACTION AMONG SOME EMPLOYEES

MINOR ISSUES & ANALYSIS
THE TRUST BETWEEN EMPLOYEES REGARDING GENDER DIFFERENCES LACK OF CO-ORDINATION AND VALUES BETWEEN EMPLOYEES NO CAREER PATH FOR FEMALES

MINOR ISSUES & ANALYSIS (CONT)

PERFORMANCE EVALUATION IS FAULTY NO SUPPORT FOR FEMALE EMPLOYEES

SELECTION AND RECRUITMENT IN THE COMPANY ORIENTATION AND TRAINING IN THE COMPANY

MAJOR ISSUES & ANALYSIS

GENDER DISCRIMINATION AND ITS IMPLICATIONS

MAJOR ISSUES & ANALYSIS

Mr. BRADFORD’S APPROACH AND PROBLEM DEALING WITH Mr.BRADFORD CULTURE OF THE COMPANY HIRING, BONUS AND SALARY AUTHORITY

Core Issue - Solution

THE SELECTION OF EMPLOYEES THE ETHICS AND TRAINING OF THE EMPLOYEES THE EFFORTS REQUIRED FROM THE COMPANY

RECOMMENDATIONS
MAKE NEEDED CHANGES AND DEVELOP A SUPPORT SYSTEM. MANAGING DIVERSITY IN THE COMPANY

RECOMMENDATIONS

TAKE UP THE MATTER WITH MR.BRADFORD REVISING SURVEYS AND APPRAISAL SYSTEMS

CONCLUSION
HIRE THE RIGHT PEOPLE AND TRAIN THEM TO ACCEPT AND IMPLEMENT COMPANY VALUES

Thank You!

Master your semester with Scribd & The New York Times

Special offer for students: Only $4.99/month.

Master your semester with Scribd & The New York Times

Cancel anytime.