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Welcome to the first edition of the UK Trustee Review. Our mission, at UK Trustee, is to provide quality, insightful and bias-free information to Third Sector trustees, managers and coordinators. We believe that quality information can change outcomes and ignite positive thinking. This is why we created the UK Trustee Weekly Review in the first place, to become a catalyst for the awareness of wider debates and ideas within the sector. We think that it's important for charity trustees and managers to keep up-to-date with the latest research from think tanks, trade unions, trade associations, Government departments and agencies along with the latest news reportage in order to maintain a competitive 'edge' within a fast-changing sector. Therefore we hope you find our service a useful and important tool within your organisation. Why not forward it to all your trustees, departmental managers, executive directors or front-line staff?

Welcome to the first edition of the UK Trustee Review. Our mission, at UK Trustee, is to provide quality, insightful and bias-free information to Third Sector trustees, managers and coordinators. We believe that quality information can change outcomes and ignite positive thinking. This is why we created the UK Trustee Weekly Review in the first place, to become a catalyst for the awareness of wider debates and ideas within the sector. We think that it's important for charity trustees and managers to keep up-to-date with the latest research from think tanks, trade unions, trade associations, Government departments and agencies along with the latest news reportage in order to maintain a competitive 'edge' within a fast-changing sector. Therefore we hope you find our service a useful and important tool within your organisation. Why not forward it to all your trustees, departmental managers, executive directors or front-line staff?

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Published by: UK Trustee on Feb 14, 2013
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UK Trustee Weekly Review Sections 1. The Week That Was... 2. Governance & Management News 3. Finance & Fundraising News 4. Welfare, Equalities & Partnerships News 5. Third Sector News - UK Regions 6. Volunteering and the Third Sector 7. Technology and the Third Sector 8. Education & Training for the Third Sector


The Week That Was
Welcome to the first edition of the UK Trustee Review. Our mission, at UK Trustee, is to provide quality, insightful and bias-free information to Third Sector trustees, managers and coordinators. We believe that quality information can change outcomes and ignite positive thinking. This is why we created the UK Trustee Weekly Review in the first place, to become a catalyst for the awareness of wider debates and ideas within the sector. We think that it's important for charity trustees and managers to keep up-to-date with the latest research from think tanks, trade unions, trade associations, Government departments and agencies along with the latest news reportage in order to maintain a competitive 'edge' within a fast-changing sector. Therefore we hope you find our service a useful and important tool within your organisation. Why not forward it to all your trustees, departmental managers, executive directors or front-line staff? This week has seen Cait Reilly back in the headlines over the Work programme, two major surveys published – by the ONS and Cabinet Office - indicate that volunteerism is on the increase in the UK, questions have been asked about the Third Sector having one public voice with policy-makers? And finally a lot more on technology, training seminars and the UK Third Sector as a whole.
From the UK Trustee Team

Thursday 14th February 2013

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013



Governance & Management News
LABOUR MARKET DATA SHOWS VOLUNARTY SECTOR CHANGES The Office of National Statistics published January's Labour Market Statistics, available here, which highlighted the make-up of the UK third sector in employment terms. The Third Sector Research Centre claim the statistics "reveal [that] the voluntary sector's paid workforce are increasingly made up of temporary employees; [with] growing numbers of people unable to work the hours they would like, and fewer staff benefiting from on-the-job training." The TSRC claims that "the number of paid employees in the voluntary sector [has] increased by approximately 18,000 over July to September 2012... However, the latest LFS (Labour Force Survey) findings also reveal more insecure forms of employment [exist] in the sector, with higher levels of part-time work and lower levels of permanent employment than in other sectors." Third Sector Magazine cites the LFS data and argues that "analysis of the Labour Force Survey by the Office of National Statistics reveals there were 793,000 employees in the sector. The number of voluntary sector workers rose by almost 10 per cent." Third Sector claims that the sector workforce grew by 18,000 compared to the previous quarter. Third Sector also highlighted the increase in part time employment by arguing that "37 per cent of [the] voluntary sector workforce was employed on a part-time basis - a higher proportion than in either the public or private sectors... The voluntary sector [also] relied [on] more temporary staff than other

sectors: 88 per cent of voluntary sector employees were on permanent contracts compared with 92 per cent in the public sector and 94 per cent in the private sector." Third Sector reported that "staff development has also suffered a hit, according to the figures, because the number of employees undertaking training in the four weeks leading up to the survey fell by 11,000, or 8 per cent, compared with the previous quarter." Third Sector quotes Sir Stuart Etherington, head of the National Council for Voluntary Organisations who said that "investing in staff development can seem like a luxury when time and money are tight, but it's crucial to keep staff engaged and deliver the best services, and it needn't be expensive. Taking online courses, joining networks, doing job swaps and allowing staff time to volunteer can all help develop skills and bring new ideas to an organisation." Charity Times claims the findings indicated that "the number of employees working part-time because they cannot find a full-time job has also increased over this period... The number of these employees working part-time because they could not find a full-time job increased by 15,000 (36 per cent) over the same period." WIKIMEDIA UK TRUSTEES PLUG EXTERNAL INTERESTS ON NOTFOR-PROFIT WIKIPEDIA SITE According to Civil Society "an independent review into the governance of Wikimedia UK has found that trustees have been too involved in the dayto-day running of the charity to effectively govern it." The article is a response to the jointly commissioned working group "Compass Partnership between Wikimedia UK and the Wikimedia Foundation to

undertake a review of the UK chapter after a series of concerns over conflicts of interest." Published this week, the findings outline that "the charity was not effectively managing its conflicts of interest. Despite trustees 'usually' reporting conflicts they were not always clearly recorded. The length of time taken to resolve the QRPedia property ownership (Smartphone Barcode Software intellectual property dispute) issue, which remains ongoing with the project inactive, 'created the risk of outsiders perceiving a potential conflict of interest... The report stated that "the charity's governance requires a 'different' mindset to that of a Wikimedia UK volunteer and advised of the importance to 'stand back from some of the detail'." THIRD SECTOR LEADERSHIP: IS THERE ONE VOICE FOR THE SECTOR? The Third Sector Research Centre again made headlines this week by publishing a discussion paper: entitled A Strategic Lead for the Third Sector which "takes a serious look at possible futures for the third sector." The paper discusses "continuing tensions between delivering services for and advocating on behalf of vulnerable groups, alongside both collaboration and growing competition between third sector organisations. Given these tensions, how could or should a strategic and coherent voice for the third sector materialise?" The paper raises "questions of leadership, legitimacy and leverage to debate who can or should speak for the third sector and on what basis." According to Civil Society the published report argues that "the voluntary sector is too diverse to unite behind a single voice, and so leadership is

likely to become increasingly field-specific." According to Civil Society "trying to pint point a singular view or point of contact in a sector that is so diverse. 'In reality, 'the sector' houses a highly diverse collection of groups, organisations and individuals." Civil Society, citing the report, claims "research among charitable organisations... Suggest that field-specific umbrella groups are sometimes seen as more relevant than bodies which try to represent the whole sector." Third Sector Magazine cites the historical hubris and the uncertainty of the post-2008 financial situation, as potential causes for sector-wide uncertainty, in that "the decades leading up to 2008... were characterised by a 'secure seat at the policy table' for the sector, which also drove an apparent 'strategic unity' between charities." However, the loss of this 'unity', Third Sector Magazine argues, citing the report, this was due to "a fragile thing driven by convenience, and that it might disappear in the face of increasing demand for scant funding." Charity Times argues that the importance of the paper, and the wider debate, surrounds context and history. Charity Times claims that "previous dialogues have highlighted the difficulty of speaking about, or for, such diverse set of organisations as a single entity. Yet they have also highlighted the need for voluntary organisations to assert their value, and create a strong narrative for why they are here. Previous discussion papers have also raised concerns about loss of voice in the sector, and cuts to services that protect some of the most disadvantaged and vulnerable in society. In this context there may be room for third sector leadership to promote shared visions of social justice, voice and wellbeing." NAVCA MEMBERS FEEL LESS OPTIMISTIC ACCORDING TO LATEST DATA Third Sector Magazine reports that "local infrastructure bodies are feeling increasingly pessimistic about their prospects over the coming quarter." The local infrastructure body NAVCA "assembled a representative panel of about 30 members [to] take part in [a] quarterly surveys designed to give a snapshot of the mood among the organisations it represents." The results from the latest survey indicate "that 31 per cent of respondents view their organisations' prospects in the coming quarter - compared with the previous one - as 'slightly' or 'much worse'. The same figures were 24 per cent in the pervious survey and 19 per cent six months ago." The results also highlight that "twenty-four per cent of those polled in the most recent survey, carried out last month, say the situation would be 'slightly improved' or 'much improved', and just under 45 per cent forecast no change at all." The top three issues highlighted were "increased workload, finding ways to increase income and competition from other service providers. Increased workload was also the top concern in the previous quarter." DWP SAY 'BUSINESS AS USUAL' FOR WORK SCHEMES Civil Society reports that the DWP says "its back-to-work schemes will continue as normal." The Cait Reilly affair, according to the DWP will

mean that "ultimately the judgment confirms that it is right we expect people to take getting into work seriously if they want to claim benefits." TURNING POINT UNION MEMBERS CONSIDER INDUSTRIAL ACTION Third Sector reports that plans by Turning Point "to sack and re-employ staff would be robbing them 'to prop up profits' says Unite regional officer Jamie Major." The report claims that "members of the trade union Unite at the health and social care charity Turning Point are considering industrial action in a dispute with management over pay and conditions. The union described management at the charity as 'corporate renegades' and accused them of bullying staff." The dispute surrounds Turning Point's plans to sack and re-hire its 2,300 staff on new contracts with new terms and conditions. Turning Point claims "these proposals are not being made lightly, but are forced out of economic necessity."

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013


Finance & Fundraising News
HMRC ONLINE GIFT AID SYSTEM TO GO LIVE ON 22 APRIL 2013 HM Revenue & Customs have published guidance on a new online Gift Aid filing system to be introduced on 22 April. According to HMRC "charities and Community Amateur Sports Clubs (CASCs) can sign up to make repayment claims electronically using Charities Online." The HMRC claim the new system will "prevent delays and save [on] postal costs. [As] the new service will have built-in checks that will tell you about mistakes before you submit your claim, reducing the need for claims to be sent back to your to be corrected." The new service will give users easier "acknowledgment[s] of your claim." Also the new system "means you won't need to list every individual donor who sponsored the person, which is what happens now for fewer than ten donors. Only individual donations from a donor of £500 or more shown on individual sponsor sheets will need to be separated out and listed individually on the claim form." The new service, according to HMRC, will change "the rules on aggregating Gift Aid donations." This will allow organisations to "add together more small donations. The current limit of £500 will be increased and claimants will be able to aggregate individual Gift Aid donations of £20 or less, up to a total of £1,000 per entry." Finally the HMRC argues that

the changes will make "things easier to understand." However, Third Sector Magazine, quotes Charity Finance Group, who argues that "it is really important [that] there is a relatively lengthy transition period as there might be costs and it will take a lot of preparation. It might need to be extended a bit further in certain circumstances if a charity is not quite ready in time. It is important ]for] charities to look at this information now and are aware of the changes. The transitional period is going to be relatively small. If there is going to be a cost associated with updating their database, charities need to start planning for it now. There could also be cash flow issues in April if it takes time to bed in." Third Sector Magazine states that "the new system will require some changes to the information that must be submitted to the HMRC. Charities will need to provide donors' addresses in addition to their name, date of donation and the amount given." Charity Times quotes Sajid Javid MP, Economic Secretary to the Treasury, who says "Charities Online is a significant step towards reducing the administrative burden that can be a weight on charities. Claims will be processed more quickly, as well as saving on postal costs and delays. The service will be more accurate, with built-in checks." Civil Society claim the new service will "allow charities to make gift aid claims electronically and be paid within 15 working days." The report continues by stating that "Charities Online will be available from 22 April to around 110,000 charities." The new system means "charities

can make claims in one of three ways, depending on how many donors they are claiming for and whether they have access to the internet - using an online form, through their own database or with a paper form." IMPACT MEASUREMENT GETTING CORPORATES BOARD AND ON

Guardian Professional's Voluntary Sector Network looks at why "many corporate donors are not building in the cost of impact measurement when giving to charity." New Philanthropy Capital, last October, published a report entitled: Making an Impact which claimed that charities "were measuring their impact more because donors were requesting this. Yet only 36% of the 1,000 organisations surveyed said those giving money were building in costs of impact measurement." Claudia Cahalane analyses the report's post-release attitude changes within the sector. Director of Coutts Bank philanthropist services, Lenka Setkova, claims "that while impact measurement is important to many donors, often, seeing the charity in action is something that's particularly valued. Philanthropists find it incredibly inspiring and rewarding to see first hand the work of the organisations they fund. Site visits can also play a key role in helping philanthropists understand the work and impact of charities." However she adds "that in recent years there has been increased attention given to measuring impact among individual major philanthropists. Many appreciate that if the charities they support are able to track and communicate their results, it will help them with fundraising. We encourage

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013

philanthropists to consider supporting core costs or provide unrestricted funding." JP Morgan's Head of Philanthropy, Carol Lake, argues that "it is responsible to support charities measure their impact, not just general outputs. It helps us better understand the organisation, gather learning and target out investments more effectively." She explains that "we work with our partners to determine the best way to do this, either through in-house or external agencies, and we provide necessary funding to carry this out where appropriate." However when questioned charities like Hidden Britain, Citizens Advice Bureau and Action on Hearing Loss all, in varying ways, argue that a core requirement to achieve this is "a substantial amount of [financial] resources." Meaning more cash from donors. The Big Lottery Fund, a funding organisation, "encourages charities to build in [impact measurment facilities] costs." Sarah Mistry, of Big Lottery, argues that "this process comes at a cost, which is why funders like the Big Lottery Fund encourage their grantees to include a budget for monitoring, evaluation and learning in their grant bids." She explains that "Corporate donors should be encouraged to consider the cost of data collection, analysis and evaluation by being presented with realistic costs- charities too often assume they can absorb this expenditure and this it is not a legitimate part of the bid." annual Christmas campaign raised a record £1.82 million, a student volunteering initiative in Nottingham has raised £1.6m for charities in a year and WaterAid has signed a partnership with JP Morgan." Other partnerships include "Sheffield Mutual [who] has pledged to donate at least £5,000 each to WRVS, Support Dogs and Bluebell Wood Children's Hospice over three years." However, according to Civil Society Fundraising, "the MET Office picked WaterAid as its charity of the year." Other news includes Disney UK who has "donated to Great Ormond Street Hopsital Children's Charity £1 for every download of the app for its Christmas film 'Disney Fairies: Lost & Found'. The initiative is part of a partnership between the entertainment company and GOSH, which has raised £10m since 2008." Other partnerships include GE Capital announcing "a partnership with woman's charity Platform 51. After 'close consultation' with the charity, GE Capital has agreed to make a donation of £24,000 for backoffice finance and IT investment, coupled with professional advice, staff training and an assessment and upgrade of Platform 51's IT infrastructure." Whilst KIVA "has announced a partnership with TripAdvisor that will see the travel review site donate $250,000. TripAdvisor will email users who have written reviews of countries in which Kiva operates, offering a $25 microloan to a Kiva entrepreneur in that country on the users behalf. After reinvesting the repayments, TripAdvisr will donate the repayments to the microlending platform." GUARDIAN ASKS WHETHER FUNDRAISING SURVEYS METHODOLOGY IS CORRECT The Guardian claims that the recent flurry of donor surveys highlighting the 'yo-yo' statistics of rising or falling donations in the UK seems to focus on the headline data, as oppose to the details of the methodology. The paper, citing Karl Wilding, Director of Policy and Research at the NCVO, states "that fundraisers should spend a lot more time looking into the research methodology. 'People should go to the methodology page first and understand how the research was done'... 'Some surveys lean on asking people impossible things like what you might give in the future." Wilding also claims that "all surveys, including UK Giving, suffered from some problems... They include issues such as social desirability bias, where a respondent might say things in response to a survey question to make themselves appear more socially attractive." He continues by saying that "another thing to look for is how many times the survey has been done before, and if it has had a consistent methodology over time. 'We've been asking the same questions since 2004 with UK Giving, using the same survey... So even if the numbers are wrong, I'd like to think the trends are right. There's a lot of one off surveys out there that do not have that." Richard Harrison, head of research at CAF, argues that "fundraisers should look beyond the headline figures of a piece of research. 'The devil lies in the detail'... The charitable sector needs to see more data by digging into the detail and not thinking about just the headlines." OPINION: THIRD SECTOR'S

NEW CORPORATE PARTNERSHIPS WITH THE THIRD SECTOR According to Civil Society the "NSPCC revealed that its

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013

DEBRA ALLCOCK TYLER ARGUES WHY THE RICH SHOULD GIVE IT LIKE BECKHAM Debra Allcock Tyler, chair of the Directory of Social Change, argues in Third Sector Magazine that she is "puzzled about the strangely negative reaction to David Beckham donating his salary from Paris-Saint-Germain to a French children's charity." She continues by stating that "the amount of flak he's received from the blogosphere, Facebookers and the Twitterati is truly bewildering. And I am at a loss to understand why?" Debra Allcock Tyler argues that: "on average, the poorest 10 per cent give about 3 per cent of their money to charity, while the richest 20 per cent give only 0.7%, which is only about one-tenth of all giving. My conclusions from the figures I've seen is that £10Bn is given by people you wouldn't describe as rich and that not much more than £1Bn is given by those who have massive amounts of money." However Ms Tyler argues that "why wouldn't you give generously if you can afford to? And why wouldn't you shout about it? Because the more you shout, the more you encourage other rich people to give." CAMPAIGNERS 'DEMAND' BIG LOTTERY FUND RETURN OF HALF A BILLION OLYMPIC FUNDING Third Sector reports that "a refund campaign, led by the Directory for Social Change has sent a fake invoice to the government that highlights what it calls 'moral theft' from thousands of charities." This is a response to "the previous government [who] used £675m from lottery sources to help pay for the infrastructure needed for the London Olympics." However, a spokesperson for the Department for Culture, Media and Sport said "we have been completely clear how money will be returned to good causes. The National Lottery distributors are entitled to £675m of receipts from the sale of the land on the Olympic Park and more than £69m from the Olympic village sale, while any funds remaining in the Olympic Lottery Distribution Fund will also go to them." INSTITUTE OF FUNDRAISING CLAIMS ARTS ORGANISATIONS MUST ACT NOW TO DIVERSIFY INCOMES The Institute of Fundraising reports that "it's important to get the message across to the general public that the arts are just as important to communities as other causes." The IoF are holding their firstever Fundraising for Arts, Culture and Heritage Causes Conference next month, more info click here. The rationale behind the event is that "we're getting squashed out of local authority funding, completely dropped off the Government's consultation on national wellbeing and were nearly sliced from Michael Gove's [Education Secretary] EBacc proposals. If we don't start getting smarter about making the case and providing impact analysis and evidence for our sector, we will not survive the current environment of squeezed funds. This conference is vital to our sector's health." CDFA CLAIMS A £6BILLION GAP IN FINANCE EXISTS Ben Hughes, the Chief Executive of the Community Development Finance Association CDFA, claims "unmet demand for finance amongst individuals and organisations that do not

qualify for traditional banking funding has reached more than £6Billion." The CDFA claim "this compares to the £0.7billion of finance provided by community finance organisations in 2012." The CDFA estimates "that if Community Development Finance Institutions (CDFIs), operating at the heart of the community finance sector, had the capital and scale to full just half this gap 68,292 jobs and 38,935 businesses would be created." The CDFA publishes Mind the Finance Gap: Evidencing demand for community finance which "draws on a range of existing evidence to establish the current state and scale of the UK's community finance sector, both now and in the immediate future. The report considers current demand and supply of finance for each four audiences (business, civil society organisations, individuals and homeowners)." Ben Hughes, CDFA Chief Executive, said "the scale of the unmet demand is staggering. This must act as a call to action to governments, banks, funders and the broad community finance sector. The benefits of filling this gap are obvious: more business start-ups and growth, more jobs, more people saved from the debt traps of high cost lenders and more wealthy vibrant communities."

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013


Welfare, Equalities & Partnerships News
THE SUMMIT: RAISING THE EXTRA BILLIONS CANCELLED OVER SEXIST LINE UP According to Third Sector Magazine "a conference on the future of fundraising organised by Giles Pegram and Adrian Sargeant has been cancelled after controversy arose over the gender balance of its line-up of speakers." The report continues "the one-day event, The Summit: Raising the Extra Billions, was to feature nine male speakers, including Sargeant, a Professor or marketing and fundraising at Plymouth Business School, Pegram, a fundraising consultant and former fundraising director at the NSPCC. Jen Shang, a professor in philanthropic psychology at the University of Bristol - and Sargeant's partner - was the only woman involved." Third Sector Magazine claim the backlash to the summit "led to concerns being raised on Twitter and the blog Charity Chicks that the event, which promised to "change the rules of fundraising", did not include more female fundraising experts and was therefore not representative of the sector." Giles Pegram (@gilespegram) later tweeted that the summit was "more about wisdom, rocksolid experience and years of practice - [before adding] sorry, but I don't believe in quotas." Giles Pegram later apologised for his remarks. NICK HURD MP's £600m NEW TAX INCENTIVES ERROR According to Civil Society, "the £600m in new tax incentives to support philanthropy that was

cited by Nick Hurd in an open letter to Sir Stephen Budd earlier this year has been exposed as a cumulative estimate for four years ahead. The figure was cited by Hurd, minister for civil society, in his official response to Sir Stephen's widely reported letter, to the Prime Minister in early January, in which the ACEVO chief described the Big Society as 'effectively dead'." DEADLINE FOR BUSINESS CHARITY AWARDS THIS FRIDAY Third Sector reports that the "awards ceremony in May will celebrate companies that have supported charities and other third sector organisations." The report continues by saying "charities are being urged to encourage their business partners to enter this year's Business Charity Awards before the deadline this Friday, 15 February." The awards will have 22 categories including Business Charity Champion and Charity Partnership. According to Third Sector Magazine "a team of expert judges will decide on the finalists and the winners will be announced at a black-tie dinner at the Grosvenor House Hotel in London on 20 May. The headline sponsor is the Charities Aid Foundation." To find out more please visit here. COMMUNITY OWNERSHIP GROWING IN POPULARITY The Guardian Social Enterprise claims that "while UK banks may be playing hardball in providing vital start-up finance for new businesses, one sector of the economy is having no such difficulties." According to the Guardian, "communityowned and run businesses are currently enjoying a surge in interest and have been able to successfully raise launch capital without having to rely on all to often tight-fisted

banks. Instead these businesses are being launched with the help of their local community who have stumped up the cash in the form of community shares." The blog claims that "since 2009 around 15,000 people have invested in more than 100 community share issues raising more than £15m according to Simon Borking from the recently launched Community Shares Unit." These schemes are "backed by the Department for Communities and Local Government and run by Cooperatives UK and Locality, the unit is now looking to get more community share schemes off the ground with a target of doubling their numbers within the next three years." However, this is not about profit margins. The blog claims that "the returns that investors can expect to receive vary but can be as much as 6% or 7% per annum. What is important to remember , however, is that community shares aren't an investment proposition. It's all about promoting and supporting a community service or asset."

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013



Third Sector Regional News
ST MARGARET'S CHILDREN AND FAMILY CARE SOCIETY TO FACE LOSS OF CHARITY STATUS According to Third Sector Magazine, the charity, St Margaret's Children and Family Care Society, "faces a loss of charitable status after refusing applications from same-sex couples." Further "the Scottish government has pledged to work with [the] Catholic adoption agency... So that it can continue providing services." The Scotsman stated that "the Office of the Scottish Charity Regulator (OSCR) investigated the practies of St Margaret's Children and Family Care Society in Glasgow, after a complaint from the National Secular Society, and found the charity was operating in breach of the Equalities Act of 2010." The Scottish Catholic Observer claims "Scotland is rallying in support of St Margaret's Children and Family Care Society after the Catholic charity's future was placed in jeopardy by the OSCR. The Glasgow-based Catholic adoption agency, believed to be the last of its kind in the UK, was threatened with the loss of its charitable status." MACMILLAN CANCER WALES CLAIMS CANCER SUFFERES LACK SUPPORT IN WALES

Sinclair added that "there are people out there who are facing this alone and they shouldn't have to." The Western Mail cites that the study "found 19% of the 18,000 newly-diagnosed cancer patients in Wales lack support from loved ones during their treatment and recovery." The report also claims that "more than half (53%) of health professionals have had patients opt not to have treatment at all because of this lack of peer support." RETHINK RENTING CAMPAIGN LAUNCHED IN SCOTLAND BY SHELTER SCOTLAND Shelter Scotland has launched a new campaign called Rethink Renting. Which calls upon the Scottish Government to reevaluate private rental tenancies. Shelter Scotland argues that "for many people, short-term renting from a private landlord can be the only best option for finding a home. But for those who want to raise a family or set down roots in a community, the security of knowing a home is yours for as long as you want to stay makes all the difference." Third Force News Scotland argues that "Scotland's chronic shortage of affordable social housing means more and more families across the country have to rely on the Private Rented Sector (PRS) for their housing needs. With more home ownership out of reach for many and 157,700 households on council waiting lists, increasing numbers of families with children are being forced into the PRS for their long-term housing needs. But the charity says that while private renting offers greater flexibility and is an attractive choice for some, it is not suited to providing families with a safe and secure environment to put down stable foundations and bring up children."

HOMELESSNESS CHARITY TO SETUP NOT-FOR-PROFIT MEMBERS CLUB The House of St Barnabas, according to Third Sector Magazine, is "opening a not-for profit members club in its grade 1 listen building in London." The plans will see "funds raised by annual membership fee of £600 and the £150 joining fee will go towards the charity's work of getting homeless people into sustained employment." The Chief Executive of the House of St Barnabas, Sandra Schembri, claims "the membership type expected to join the club was [indivduals who valued]... Social change." Ms Schembri also stated that "we are looking for people who are not only interested and interesting, but also want to make a difference in some capacity. SPORTS PERSONALITY BECOME A PATRON AT TOP WELSH CHARITY Third Sector Magazine has reported that "cyclist Geraint Thomas has become a patron of Tros Gynnal Plant, which supports vulnerable children and young people in Wales." Thomas has said that "it was important for me to work with a charity that helps young people in Wales... I am very excited to become the first patron of Tros Gynnal Plant and I am looking forward to actively supporting its vital work in any way I can."

Macmillan Cancer Support has published a report entitled: Facing The Fight Alone which argues, according to BBC Wales, that "almost one in five people in Wales diagnosed with cancer each year say they lack the support from family and friends. Former AM Karen Sinclair, who has cancer, was 'saddened' by the findings." Ms

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013


Volunteering and the Third Sector
CAIT REILLY BACK IN THE NEWS - VOLUNTEER WINDS LANDMARK HIGH COURT APPEAL AGAINST THE WORK PROGRAMME Third Sector reports that "Cait Reilly, a volunteer at Pen Museum in Birmingham, was told in autumn 2011 that she had to stop volunteering and complete unpaid work experience at Poundland as part of back-to-work training or she would lose her Jobseekers' Allowance." Ms Reilly, according to Third Sector Magazine, "contested the order and took her case to the High Court, claiming it was a breach of her human rights. The High Court rejected her case last summer, but Reilly and unemployed HGV driver Jamie Wilson took their case to the Court of Appeal. In a judgment published today, the Court of Appeal upheld the claim and the three judges ruled that some of the regulation that underpin the back-to-work schemes were unlawful and mush be quashed." The Telegraph reports that Ms Reilly's lawyers claim "today's judgment sends Iain Duncan Smith back to the drawing board to make fresh regulations which are fair and comply with the court's ruling." The Telegraph also state that "all of those who have been stripped of their benefits have a right to claim the money back that has been unlawfully taken away from them." The Financial Times claims that "Ministers are scrambling to get their back-to-work schemes on track after a university graduate won her Court of Appeal claim." The FT quote the Department of Work and Pensions who said "we have no intention of giving back money to anyone who had their benefits removed because they refused to take getting into work seriously." The Independent claim the Government "expressed disappointment and surprise at the decision and said it now intends to push through new regulations to ensure future schemes are lawfully based. Moves to appeal to the Supreme Court against the ruling are also under consideration." The Mirror reports that "Taxpayers could face a multimillion pound compensation bill after Government 'workfare' schemes which make the jobless graft for their benefits were ruled illegal… [and] up to 150,000 people who have had welfare payments docked for refusing to take part could be in line for a payout according to lawyers who brought the two test cases." The TUC waded into the debate when TUC General Secretary, Frances O'Grady, said: "this blows a big hole through the government's workfare policies. Of course voluntary work experience can help the jobless, and it is right to expect the unemployed to seek work. But it is pointless to force people to work for no pay in jobs that do nothing to help them while putting others at risk of unemployment." The BBC reports that "Dame Anne Begg, who chairs the Work and Pensions Select Committee, said the court ruled that the regulations were not clear or specific enough. But she also suggested that the government should look at why Miss Reilly was sent to a retailer to do a work placement when she was already doing voluntary work in a museum the kind of activity that this scheme was aimed at encouraging." MINISTERS CLAIM RISE IN VOLUNTEERING VINDICATES THE BIG SOCIETY Civil Society claims the Government has hailed "the findings from its new Community Life Survey as evidence that the Big Society is alive and thriving in British communities." The figures, published, "Show that the proportion of people volunteering at least once a year rose from 65 per cent in 2010/11 to 71 per cent in 2012, along with a 9 per cent jump in the proportion volunteering regularly." The Press Association reported, published in the Guardian, that "volunteering and giving to charity increased in 2012 in England, according to the first official Community Life Survey." The survey vindicates "the Government's 'Big Society' agenda." BRISTOL ZOO WANTS VOLUNTEERS TO SAVE FROGS Bristol-based Avon Reptile & Amphibian Group (ARAG) are organising 'Toad Patrols' around the Bristol area. This comes as Bristol Zoo has stated that "volunteers will be needed over the coming weeks as toads will start to migrate." Bristol Zoo have asked for "volunteers between 6pm-10pm to 'help collect up hundreds of toads, frogs and newts and save them from being run over."

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013



Technology and Third Sector


The Guardian's Voluntary Sector Network offers guidance on "how to improve your charity's digital service delivery." The article highlights five tenets of digital success. The article claims that "most charities could operate far more efficiently by adding digital channels to their services alongside, face-toface fundraising and telephone work." The article continues by arguing that "improving the digital 'back office' can help charities to maximise their outcomes and maintain - and even improve standards of service delivery." The article claims research is the first important element by "engaging with your target users." This can be done through focus groups or interviews to find out what service users are looking for. Thus one can save money on unnecessary websites. The second element is to "be accessible." The article claims that "providing people with different platforms where they can seek and gain help is essential. Most people feel uncomfortable picking up their phone or waling into a centre to talk to a stranger. The most successful charities and social enterprises offer information and support through other avenues, such as their website, social media and web chat to make sure as many people as possible are included." The third element means allowing for self-help. This means that "once you have a clear idea of what target users expect and you have made your service available and easy to access, set up a site

that allows for them to readily access any information they require. Ease of navigation is crucial. It doesn't matter how flashy your site looks if it isn't simple for users to find potential solutions." The fourth element is to "maximise your app-eal." To make your self accessible to the masses means being accessible "across all platforms including mobile phones and tablets. This helps to guarantee that assistance is available to users wherever they are online. Given that over half of all web browsing is done on mobile devices, you will be missing out if you don't deliver to such devices." The final element is to "test and review." The article states that "no system is ever perfect and evolving. Plan to consistently test and review the services you offer, to ensure that your digital services continues to meet the needs and expectations of your users."

smaller charities are the least likely to outsource any services, mainly because they struggle to access trusted support and advice." The Guardian also states that managers "need to be aware that some small charities are building their infrastructure around the technology choices of staff, rather than thinking about the organisations' requirements." The Guardian hopes that "the new Google initiative Grow Your Charity Online will encourage all those smaller groups who are holding back by giving them the much-needed guidance."

According to Computer World UK, "one of the UK's largest charities, Action for Children, has selected Rackspace to create a hybrid-cloud environment to help with spikes in demand on its frontend applications and to reduce complexity with future website migrations." The outsourcing move will help protect the site from celebrity donation requests, like that of Stephen Fry recently, which causes websites to crash.

Cloud-computing, like Microsoft Office 365 or Google Docs, whereby you use online apps via a secure server in cyberspace or the cloud, will thus become the future of computing. The charity LASA has published research on the implementation of cloudbased technology in the third sector. It's findings indicate a lack of awareness within the industry of the power and scalability of cloud-computing. The Guardian argues that "the cloud is a great leveller and could help smaller charities to work in a more effective and efficient way. Many [are] free or low cost and can bring tremendous benefits - from collaborating with partners, to reaching out to new stakeholders, to storing documents safety." However the Guardian states that "recent research has found that

Trial Edition – Friday 8th Feb 2013 – Thursday 14th Feb 2013



Education & Training for the Third Sector
Courses and Events for the upcoming week include:
Thje Institute of Fundraising is offering a One Day Management Level Course on Fundraising Skills - Developing a Legacy Strategy. The event is on Friday 15 of February 2013 at 9:45am at the Institute of Fundraising in London. The course "will enable you to prepare and fulfill a detailed legacy strategy, enabling you to develop meaningful Key Performance Indicators (KDPs) and provide you with a cultivation and stewardship programme." The course will help fundraising professionals "understanding the research priorities, [help create and] develope focused and inspirational legacy messages and developing clear and challenging objectives for each prospect segment. This course focuses on strategy, KPIs and how to lead and run a successful campaign." For more information please use this link.

Bates, Wells & Braithwaite are offering a One Day Legal Advice Advertising, Trade Marks and Branding Course. The event is on Tuesday 19 February 2013 with registration at 8am and starting at 8:30am until 9:30am. The venue is Bates Wells and Braithwaite Offices in London. The course will cover "the key steps to take when coming up with a new name, slogan and graphics for your campaign. How do you protect these elements and, just as importantly, how do you make sure you are not stepping on anther's toes?" For more information please use this link.

THIS MONTH'S STAR EVENT NCVO Training: Charity Trustees Refresher Course

When: 26 February 2013 Where: NCVO HQ, London What's Happening: "If you are new to trusteeship or you wish to provide your trustees with refresher training, then the NCVO's trustee training course is ideal for you. This course drawns on NCVO's experiences gained through our governance work with a range of charities over the years." What will I learn:? By the end of the day you will learn "understanding on who are the trustees and what they do. Clarity on the responsibilities and personal liabilities of charity trustees. Top tips on what makes a good trustee. An in-depth look at key governance relationships within a charity. Knowledge of the key principles of good governance. Case studies to learn from." For more infrmation please visit the NCVO booking site.

GOOGLE TRAINING EVENTS - GROW YOUR CHARITY ONLINE Who: Media Trust UK When: 10am - 4pm, Feb 28 Where: 10 Upper Bank Stree, London Cost: from £ 180 (inc VAT) per person Description "demonstrating the impact of your work has never been so important - and putting forward the human face of the difference you've made is one of the most effective ways to inspire confidence in your organisation and its work." The course will help "make sure you're using your human stories the right way, to encourage funders, audiences and volunteers to invest in your organisation and to trust it to deliver on its promises."

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