As of 2/15/13

Company Name

Allstate Ins Grp
Chartis/American International
Assurant Inc Grp
Andover Grp
Berkshire Hathaway (GEICO)
Chubb & Son Inc
FM Global Grp
Hartford Fire & Cas Grp
Liberty Mut Grp
Nationwide Group
State Farm IL
USAA Grp
Utica Natl Ins Grp
Zurich Ins Grp
Metropolitan Grp
Naragansett Bay Ins Co
QBE Ins Grp Ltd
Arch Insurance Group
Central Services Grp
Amtrust Financial Ser Grp
Travelers Grp
Tower Group
Adirondack Ins. Exchg. (Tower Grp.)
NY Property Ins. Underwriting Assn.
Total

No.
claims

81,507
2,887
4,860
5,998
34,064
7,098
381
14,698
32,846
15,565
55,592
11,626
3,983
6,631
21,492
11,029
1,865
242
4,806
19
41,626
16,777
3,593
10,616
389,801

Closed claims
w/payment

62,786
1,388
3,349
4,814
25,020
3,717
25
7,976
19,167
11,372
37,753
9,530
2,157
4,259
17,098
8,882
918
63
2,895
12
30,662
10,716
2,842
5,477
272,878

Closed
claims w/o
payment

Avg. days,
claims to
inspect.

Avg. days,
inspect. to
est.

11,156
7.9
9.8
437
9
10
1,291
8
3
679
6 pending
2,221
10.4
1
1,673
10 pending
114 pending
pending
4,245
15
4.3
7,096
11.9
3.4
1,209
14.7
3.7
9,714
20.2
3.3
1,140
6.5
3.5
1,216
7
6
1,367
7
3
3,949
4.9
1.5
1,356
8
2
571
9
3
32
3 pending
1,379
5.3
4.2
0
4.5
3
7,860
10.7
2.6
4,765
12
13
636
11
10
4,141
6
4
68,247

Avg. days,
est. to
payment Complaints

3.1
19
9
2
5.9
2
pending
10.2
4.9
3.8
4.6
5.2
9
6
1.5
6
6
pending
2.9
10
13.2
10
11
3

528
8
66
45
70
8
2
122
167
124
179
22
3
27
47
147
32
0
18
0
371
249
21
222
2,478

Complaints as
percentage claims

0.65%
0.28%
1.36%
0.75%
0.21%
0.11%
0.52%
0.83%
0.51%
0.80%
0.32%
0.19%
0.08%
0.41%
0.22%
1.33%
1.72%
0.00%
0.37%
0.00%
0.89%
1.48%
0.58%
2.09%

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