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FORMATS SIGN ON SIGN OFF EMULATE DISPLAY HR24 SYSTEM HELP

APOLLO SON/ZDBAAS1 SOF SEM/M5D/AG S*HR24 HELP

SABRE SI*3827 SO* AAAHI70 N*HR24 FORMAT FINDER WORK AREA

WORLDSPAN BSI$3827AS/GS BSO$ 4{}ES5J G**HR24 HELP

AMADEUS JI*3827AS/GS JO*

PDN/EWR1S2104/HR24 HE

DISPLAY ALL SCREENS CHG AREA SCROLL

OP/W* SA SB SC MT MU MD MB

*S* {}A {}B {}C MT MU MD MB DISPLAYING PROFILES

B$ BA BB BC MT MU MD MB

JD JMA JMB JMC MT MU MD MB

AGCY PROFILE COMPANY PROFILE PAX PROFILE BRANCH PROFILE PROFILE BY ALPHA LIST MOVE PROFILE FROM LIST

S*HR24 S*HICKORY S*HICKORY-SMITH S*M5D/HICKORY-SMITH SLB/C MV/ SL*1

N*HR24 N*HICKORY N*HICKORY-SMITH N*-HI70-HICKORY-SMITH NLIST/C NM N*1 RETRIEVE PNRS

G**HR24 G**HICKORY G**-SMITH*HICKORY G*S5J/HICKORY-SMITH G**#C G*C G*1

PDN/EWR1S2104/HR24 PDN/EWR1S2104/HICKORY PDN/EWR1S2104/HICKORY-SMITH PDN/EWR1S2104/HICKORY-SMITH PDN/EWR1S2104/C PT PD1

BY NAME BY BRANCH BY PSUEDO BY DATE BY DATE AND BRANCH BY FLT AND DATE BY RECLOC DISPLAY FROM LIST REDISPLAY LIST DISPLAY PROFILE IN REC

**-SMITH/AMY **B-SMITH/AMY **M5D-SMITH **03SEP-SMITH **B/03SEP-SMITH **CO123/03SEP-SMITH *ABC123 *3 *L *PA

*-SMITH/AMY *-XXXX-SMITH/AMY *-HI70-SMITH *-03SEP-SMITH *-03SEP/HI70-SMITH *CO123/03SEP-SMITH *ABC123 *3 *L NA

*-SMITH/AMY *A-SMITH *S5J-SMITH *-SMITH#03SEP *A-SMITH#03SEP *CO123/03SEPEWR-SMITH *ABC123 *3 *L *EDT

RT/EWR1S2104-SMITH NA RT/EWR1S2104-SMITH RT/EWR1S2104/03SEP-SMITH RT/EWR1S2104/03SEP-SMITH RT/EWR1S2104/CO123/03SEPSMITH RTABC123 RT3 RT0 RLP then PDR/XXXX (X=NBR AFTER T/)

FORMATS

APOLLO

SABRE NAME FIELD

WORLDSPAN

AMADEUS

DISPLAY NAME INSERT NAME CHG NAME ADD TO NAME DELETE NAME

*N N:SMITH/AMY C:N:SMITH/AMY C:N:*1234 C:1N:

*N -SMITH/AMY -1{}SMITH/AMY -1{}*1234 -1{} PHONE FIELD

*N -SMITH/AMY -1{}SMITH/AMY -1{}*1234 -1{}

RTN NM1SMITH/AMY NU1/SMITH/AMY 1/(ID1234) XE1

DISPLAY PHONE INSERT PHONE

*PP P:EWRC201-555-1234-A

*P9 9201-555-1234-C ADDRESS

*PP N*201 555-1234-C

RTP APEWR201-555-1234-C

DISPLAY ADDRESS

*PW (PAX ADDRESS) or *PD (DELIVERY ADDRESS)

*/

*MA

FTP

INSERT ADDRESS

Wor D-AMY SMITH{}123 ANY ST.{}ANYTOWN, US Z/12345

5/AMY SMITH#5/123 ANY ST.#5/ANYTOWN, US 12345

5-CDAMY SMITH [ENTER] 5-CD123 ANY ST. [ENTER]5-CDANYTOWN US 12345 [ENTER]

ABMR SMITH,123 ANY ST.,ANYTOWN,US,12345

FORM OF PAYMENT DISPLAY FOP ADD FOP CHG FOP *T F-CCAX12345/D0907 C:F-CCAX12345/D0907 *5-*AX12345#09/07 5{}-*AX12345#09/07 FREQUENT FLYER FIELD INSERT FQTV DISPLAY FQTV MP*CO12345 *MP FFCO12345 *FF COPY PNRS COPY ENITRE PNR COPY ITIN COPY PAX DATA REALLSALL RESALL REALL OR REN:P:R: IC EC ICAN P5 P9 EC*A EC* EC*A/FP RRN RRI RRP 3SSRFQTVCOHK/UA12345-1.1 *GF FFNCO-12345 PF *FP 5$CCAX12345P0307 5${}#5$CCAX1234P0907 RTF FPCCAX12345/0907 XE1 (ENTER) THEN ADD

FORMATS

APOLLO

SABRE PNR ELEMENTS

WORLDSPAN

AMADEUS

ENTIRE PNR ENTIRE ITIN AIR ONLY HOTEL ONLY CAR ONLY ETKT RECORD DISPLAY TKT NBR DISPLAY FOP AGCY RECLOC AIRLINE RECLOC ADD ACCT NBR

*R *I *IA *IH *IC *HTE *TE001 *T *R (TOP LEFT CORNER) MB T-CA-00{}99999

*A *I *IA *IH *IC *T WETR*2 **P6 *A (END OF FLT SEG) DK0000000000 HISTORY

*A *I *IA *IH *IC *ETA ETR1 *FP *C *DR

RT RTI RTA RTH RTC TWD TQT/T1 RTF RT (UPPER RIGHT CORNER) RL RM*AN009999999

COMPLETE CAR AIR HOTEL QUE

*H *HC *HA *HH *HQ

*H *HIC *HIA *HIH *QH SSR/OSI FIELD

*H *HC *HA *HH *HQ

RH RHC RHA RHH

DISPLAY SSR INSERT SSR DISPLAY OSI INSERT OSI CHG SSR CHG OSI

*PS {}:3VGML *PO {}:3OSI YY PSGR IS 95 C:{}:3WCHR C:{}:3OSI YY PSGR REQ WLCH

*P4 OR *P3 4(AA) or 3VGML *P4 OR *P3 3OSI YY PSGR IS 95 31{}

3SSG* 3SWCHR 3SSG* 3OSIAA PSGR IS 95 31{}

RTG SRVGML/S2 RTG OS YY PSGR IS 95 XE1 SR WCHR

FORMATS

APOLLO

SABRE AIR AVAILABILITY

WORLDSPAN

AMADEUS

BASIC AVAIL W/ TIME AND CARRIER OPPOSITE AVAIL MORE AVAIL ORG AVAIL CONX CTY AVAIL DISPLAY HISTORY AIR ONLY

A13JUNEWRSAN A13JUNEWRSAN9A#UA A*O15JUN9A A* A*R A13JUNEWRSAN9ADFW *HIA *IA

113JUNEWRSAN 113JUNEWRSAN9A#UA 1R15JUN9A 1* 1*OA 113JUNEWRSAN9ADFW *HIA *IA SELL/CANCEL/REBOOK FLIGHTS

A13JUNEWRSAN A13JUNEWRSAN9A-UA A/R15JUN9A AD AO A13JUNEWRSAN9A/DFW *HA *IA

AD13JUNEWRSAN AD13JUNEWRSAN9A/ AUA ACR15JUN9A MD MOAD AD13JUNEWRSAN9A/XDFW RHA RTA

REFERENCE SELL SELL CONX MANUAL SELL CXL SEG3 REBOOK CXL/RBK ALL F CLASS F

01Y1 01Y1Y2 0CO5Y13JUNEWRSANGK1 X3/01Y1 XA/0F X3/0F XA /2#0Y Y

01Y1 01Y1Y2 0CO5Y13JUNEWRSANGK1 X3/01Y1 WCAF WC3F XIA /2/0A 0A REARRANGE SEGMENTS

01Y1 01Y1Y2 0CO5Y13JUNEWRSANMK1 X3/01Y1 XA#0/F X3#0/F XA /2/0A 0A

SS1Y1 SS1YY1 SSCO5Y13JUNEWRSANGK1 XE3 THEN RESELL SBF SBF3 XE THEN SEG NBR SIARNK SIARNK

RBK SEG3 IN CLASS CXL AIR ONLY INSERT ARNK SELL ARNK

INSERT 2 AFTER 3 INSERT1-3 AFTER 4

/3/2 /4/1-3

/3/2 /4/1-3 SEATS

/3/2 /4/1-3

RS3,2 RS4,1-3

DISPLAY SEATS RQST AISLE RQST WINDOW SEAT MAP SPECIFIC SEAT CXL SEAT BY SEG CXL ALL SEATS

9D 9S/A 9S 9V/S1 9S/15C/S1 9X/S1 9X

*B 4GA/NA 4GA/NW 4G1* 4G1/15C 4GX1 4GXALL

*S 4RA 4RA$W 41* 4RA1/15C 4RX1 4R{}ALL

RTG ST/A ST/W SM1 ST/15C/S1 SX/S1 SX

FORMATS

APOLLO

SABRE PRICING

WORLDSPAN

AMADEUS

LOWEST NO PENALTY PRICE AS BKD LOWEST CURRENT BKD REBK LOWEST AVAIL GOVT FARE SEG SELECT 1 and 2 DISPLAY PRICING REC

$BBPE00 $B $BB $BB0 $BB*GOV OR $BB*GVT (STATE) $BB0S1#2 $NME

WPXP WP WPNC WPNCB WPPGVT WPNCB#S1/4 **W TICKETING

4PFNP 4P 4PLF 4PLFB 4P*GVT 4PLFBS1/4 4*

FXP FXX FXA FXR FXX/GVT FXR/S1,4 TQT/T1

TKT FIELD DISPLAY TKT REC CHOOSE TKT NBR CHG TKT FIELD CXL TKT FIELD ALREADY TKTD

T:TAU/15JUN/SEE HR24 RMKS *H T E *TE001 C:T:TAU/16JUN C:T: T:R OR T:T/

7TAW/15JUN/**SEE HR24 RMKS** *T WETR*2 7{}TAW/ 7{} 7T-A STORING FARE

7TRH/00/15JUN/**SEE HR24 RMKS** *ETA ETR1 7{}TRH/00/16JUN 7{}T/ 7T/A

TKTL/15JUN/**SEE HR24 RMKS** TWD TWD/L31 IN PNR XE THEN RE ENTER XE LINE NBR TKOK

DISPLAY STORED FARE STORE STORE SEG SELECT DISPLAY FARE HISTORY STORE IT FARE CXL/CHG STORED FARE MANUAL STORE MANUAL FORCE DISCOUNT PRICING

*T T:$B T:$BS1#2 *H$ T:$BIT12345 XT T:{}F/FREEFORM T:$B{}BAS14NR T:$B*DP10/GTD12345

*WS WS WSS1/2 *WSH FPUIT4TW4MODG WSD WSM-FREEFORM

*F 4PQC 4PQS1/4 *H$ 4P-S1/2#-ITIT12345#PI 4PQ{} 4PQM-

TQT/T1 FXP FXP/S1,4 TTH FXB/ZO-06*IT12345 TTE

WPQ/DP30

4PQ*FEX/-30/CD-30

FXB/ZO-30

FORMATS

APOLLO

SABRE CARS-AVAILABILITY/SELL

WORLDSPAN

AMADEUS

DISPLAY CAR ONLY CAR HISTORY PAX CAR DATA BASIC AVAIL SELL 1 LINE A1 OFF APRT LOCATION DISPLAY 3 FROM LIST SELL OFF LOCATION DIRECT SELL GK SEG REDISPLAY AVAIL

*IC *HC PRC CAL13JUN-15JUNEWR.ICAR/ARR9A/DT-5P/ZE 01A1 OR SP01A1 (W/PROFILE) CAIDEN/ZE CAL3/ARR-9P/DT-5P 01A1 OR SP01A1 (W/PROFILE) 0CARZENN1EWR13JUN15JUNICAR/ARR-9A/DT-5P/DO0CARZZBK1LAX13JUN15JUNICAR/**FREEFORM**/RTCAA*R

*IC *HIC *C# CQZEDEN/13JUN-15JUN/9A5P/ICAR 0C1 CQLZESAN CQ*2/13JUN-15JUN/9A-5P 0C3

*IC *HC *UC

*IC RHC

CRA14JUN19JUNDEN/ARR-9A/DT- CAZESAN13JUN-15JUN/ARR-9A5P/DO-TPA/BS-12345/CD-1234/ID5P/CZE CR01 CRLDEN/CZE CRA2 CR02 CS1 CL DEN CAAB20JUN-22JUN/ARR-9A-5P CS1

CRN14JUN19JUNMIA/CZE/VICAR/A CSZESAN13JUN-15JUN/ARR-9A0CARZENN1SAN13JUN15JUN/ICAR/ARR-9A/RET-5P/CD- RR-9A/DT-3P/RC*BEST/CD-NBR/ID- 5P/DO-TPA/RC-BEST/CD-NBR/ID0CARZEHK1SAN13JUNCU1AHK1ZEEWR13JUN0CARZEGK1SAN13JUN15JUNICAR/RT-USD30.00UN 15JUNICAR/ 15JUN/ICAR/RT-USD30.00UN CF* OPTIONAL QUALIFIERS CF*

ADD TYPE PICK UP DATE RETURN DATE RETURN TIME SPECIAL EQUIPMENT SPECIAL SERVICES IATA

/ICAR /13JUN-15JUN /13JUN-15JUN /DT-5P /SQ-NVS /SI-NN 4DR /BS-123456

/CT-FCAR /PD-14JUN /RD-16JUN /RET-5P /SQ-NVS /SI-NN 4DR /BS-123456 MODIFIERS

/VFCAR /D14JUN /D-16JUN /RET-5P /SQ-NVS /SI-NN 4DR /BS-123456

/VT-FCAR /DT-15JUN /DD-16JUN /RT-5P /SQ-NVS /SI-NN 4DR /BS-123456

CHG/ADD SEG2 SQ FIELD CHG/ADD SEG2 CD AND ID NBR CHG TYPE CHG DROP OFF CITY CNG ALL DATES CXL CD OPTION CXL CAR SEG 2

CAM2O/SQ CAM2O/CD-123/ID-123 CAM2T/FCAR CAM2O/DO-SAN CAM2D/14JUN-15JUN CAM2X/CD X2

CM2/SQ-NVS CM2/CD-1234/ID-1234 CM2/CT-FCAR CM2/DO-SAN CM2/PD-13JUN/RD-15JUN CM2/CDX2

CR{}2/SQ-NVS CR{}2/CD-123/ID-123 CR{}2/VFCAR CR{}2/DO-SAN CR{}2/D14JUN-16JUN CR{}2/CDX2

2/SQ-NVS 2/CD-1234/ID-1234 2/VT-FCAR 2/DO-SAN 2/DT-13JUN-15JUN 2/CDXE2

FORMATS

APOLLO

SABRE

WORLDSPAN

AMADEUS

HOTEL AVAILABILITY/SELL/DISPLAY ELEMENTS DISPLAY HTL ONLY HTL HISTORY PAX HTL DATA PNR SEG2 HTL INFO BASIC AVAIL DISPLAY LINE 3 AVAIL DESCRIPTION LINE 3 AVAIL SELL RM 4 W/ GTD SELL RM 4 W/ DPST *IH *HH *PRH HODS2 HOA13JUN-15JUNEWR HOC3 HOD3 01INSIDE4/G-AX1234EXP0907 01INSIDE4/G-DPST
0HTLZZBK1EWR13JUN-OUT15JUN/WMARRIOT{}123 MAIN ST{} CITY{} NJ{}12345{}201-5551234{}50.00USD/CF-12345 0HHTAAGK1EWRIN13JUNOUT15JUN/MC/NSK/50.00/SI-{}123 MAIN ST# CITY# NJ#FONE 201-5551234{}/CF-12345 HN{}MK*EWR13JUN14JUN1/C-MC/HMARRIOTT/R-COR/SI-{}123 MAIN ST$CITY NJ 12345$PHONE 201-5551234{}/RT-USD5000/RD-NSKING/CF12345/BC-C HU1AHK1EWR13JUN15JUN/MARRIOT/123 MAIN ST CITY NJ 12345/PH-201-555-1234/RT50.00USD/CF-12345

*IH HIH *H# HOD#2 HOTEWR/13JUN-15JUN1 HOD*3 HOD*3 0H1#1/GAX1234EXP(SPACE)09(SPACE)07-

*IH *HH *UH HDS2 HLEWR13JUN15JUN1 HA3 HD3 H01/G-CCAX1234EXP09-07

RTH RHH

HFS2 HA13JUN-15JUN HA3 HF1 HS1/G-CCAX1234EXP0907/P1

GK SEG

QUALIFIERS CHAIN HTL NAME MAX RATE LOCATION ZIP CODE SPECIAL INFO FREQUENT GUEST NEG RATE IATA /MC /N-MARRIOT /$100 /R-SADDLEBROOK /PC-US12345 /SI-RQST 1ST FLOOR /FG-12345 {}HFH /BS-12345 /MC /N-MARRIOT /R-100 /CA-SADDLEBROOK /PC=12345 /SI-NN 1ST FLOOR /FG-12345 /#HFH /BS-12345 MODIFIERS CHG/ADD DATE SEG2 CHG/ADD FG SEG2 CHG/ADD SI SEG2 HOM2D/13JUN-15JUN HOM2O/FG-12345 HOM2D/13JUN-15JUN HOM2D/13JUN-15JUN HOM3O/FG-12345 HOM2O/NN CRIB H{}2/D13JUN-2NT H{}2/FG-12345 H{}2/SI-NN CRIB 2/DT13JUN-15JUN 2/FG-12345 2/SI-NN CRIB /C-MC /H-MARROIT /RT-USD10000 /CA-SADDLEBROOK /ZP/SI-NN 1ST FLOOR /FG-12345 /PC-HFH /BS-12345 HAMCEWR13JUN /HN-MARRIOT /QU-100-150 /CT-SADDLEBROOK /ZP-12345 /SI-NN 1ST FLOOR /FG-12345 /SR-HFH /BS-12345

FORMATS

APOLLO

SABRE REMARKS

WORLDSPAN

AMADEUS

RETENTION LINE DISPLAY HR24 RMKS INSERT REMARK CHG LINE 3 HR24 RMKS DELETE LINE4 HR24 RMKS INSERT AFTER6

0TURZZBK1EWR23JAN-**SEE HR24 RMKS** *PR {}:5**HR24/23JAN/1500/MR SMITH CLD C:3{}:5**HR24/ C:4{}:5 /6{}:5**HR24/

0OTHAAHK1EWR23JAN-**SEE HR24 RMKS** *P5H 5H-**HR24/23JAN/1500/MR SMITH CLD 53{}H-**HR24/ 54{} 56/H-**HR24/ REQIURED INFORMATION

0OTSNWHK1EWR23JAN-**SEE HR24 RMKS** *UZ 5.Z**HR24/23JAN/1500/MR SMITH CLD 5.Z4{}**HR24/ 5.Z4{} 5.Z6/**HR24/

RU1AHK1EWR23JAN-**SEE HR24 RMKS** RTR/HR24 RMHR24/23JAN/1500/MR SMITH CLD 3/HR24/ XE4 RS6,RMHR24/

STEP 1 STEP 2 STEP 3 STEP4 STEP 5 STEP 6 STEP 7 STEP 8

HEADER PLUS CALLERS NAME AND REASON FOR CALL CONFIRM EXISTING ITINERARY WITH COMPLETE ROUTING,AIRLINE, FARE AND FARE BASIS INDICATE APPLICABLE FARE RULES CONFRIM NEW CHANGES INCLUDING NEW ROUTING FARE, FARE BASIS, AIRLINE INDICATE APPLICABLE FARE RULES, FARE BASIS, ADD COLLECTS AND TOTAL DUE CHECK THE HR24 PROFILE FOR CONTRACT FARES AND TICKETING AUTHORIZATION STATUS REGARDING THE NEW OR EXCHANGED TICKET RECAP THE ENTIRE ITINERARY. DOCUMENT PAX CONTACT NUMBER. END WITH AGENT NAME

FORMATS

APOLLO

SABRE IGNORE/END/RECEIVE

WORLDSPAN

AMADEUS

IGNORE AND REDISPLAY IGNORE RECEIVE END AND REDISPLAY HOLD AGCY RULES CXL AGCY RULES

IR I R:PSGR ER RULS RULX

IR I 6PSGR ER PGHOLD

IR I 6PSGR ER EOV-

IR IG RFPSGR ER

QUE QUE TO AGCY TO HIC AND AGCY QEP/55 QEP/55#M5D/30*C7 QP/HI7055/11 QP/CT2955/11#HI70217/11 QEP/55 QGP/55-S5J/30*C7 QE/RIC1S2103/55 QM/EWR1S2104/30(SPACE) C7/RIC1S2103/55

FORMATS

SABRE

APOLLO ISSUING TICKETS

WORLDSPAN

AMADEUS

PPS1 or PPS2 W*AB PRINTER ADDRESS(USA) SINE INTO PRINTERS W*TC PRINTER ADDRESS (CAN) DSIV PRINTER ADDRESS (INVOICE) PTR/PRINTER ADDRESS (HARD COPY) PRICE ALL SEGMENTS PRICE BY SEGMENT SELECT WP WPS1/2/5/6 W#ETR#AXX ISSUE ETKT (XX AIRLINE CODE) ISSUE PAPER TKT W#XETR#AXX

S* TO ACCESS MAR TAB AND ENTER AT PRINTER LOGIN WILL BEGIN WITH HMLM

YSTR PRINTADDRESS/T (TICKET) YSTR PRINT ADDRESS/L (INVOICE)

DSCD (TO FIND PRINTER ADDRESS IF NOT IN HR24)

$B T:$BS1*2-CODE=3*4CODE/GTD12345/IT12345 HB:ET ALL STORED FARES HB:1ET 1st STORED FARE HB:PT

4P* then 4PQC 4P*S1/2/3/6 then 4PQC EZE*

FXP FXP/S1,3,4 TTP/INE/STPRINTER ADDRESS/ET /RT TTP/INE/STPRINTER ADDRESS/PT /RT FP CCAX370031003456784/1204/N123456 ADD CC APPVL TO THE FOP LINE OR SEE BELOW TO MANUAL ENTER APPVL CODE IN PNR 10//N123456

EZT*

WITH CREDIT CARD APPROVAL

(ENDITEM)F*Z12345

(ENDITEM)*12345

(ENDITEM)$*Z123456

MANUAL PRICING WD (PHASE IV) SIMPLE ENTRY HHPR (PRICING RECORD) HBT and T:OK 4/MR (PRICING RECORD) 4/M 4PQC WITH MODIFIERS WDS1*QHA7NR#B10JAN06#IUIT1234# ED/VLD AA ONLY **W TO VIEW PRICE IF MULTIPLE **W2 $TA - TO VIEW FARE BREAKDOWN HHPR/S1/GTD123456=EBVALID []UA[]ONLY/IT123456 $NME ADDED IIN THE PRICING RECORD IN THE 5-FIELD 4* TQT/T1 FXP/S3,4/L3-LE14NR/L4-KE7IP