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Online Matrimonial Search
India Online 2007
Table of Content
India Online 2007 ......................................................... 1
India Online 2007 Reports ............................................... 3
Methodology ............................................................... 5
Executive Summary .....................................................10
Detailed Findings:
Reading the Graphs & Tables ..........................................27
Popularity of the Activity ..............................................29
Most Popular Matrimony Websites ....................................30
Most Used Websites .....................................................32
Demographic Profile ....................................................33
Socio-Economic Profile .................................................40
Economic Profile.........................................................45
Net Usage Status.........................................................50
Net Usage Dynamics.....................................................56
Preferred Net Activities ................................................67
Most Used Websites .....................................................83
Most Used Offline Media Brands..................................... 107
Response to Online Marketing Stimuli.............................. 111
Offline Brands Recalled .............................................. 112
Accordingly the India Online 2007 set of reports will not only provide
you the most recent estimates on the Internet user-ship, its growth and
penetration in India but will also give you an 'insightful' understanding
of the current net usage behavior and preferences of various kinds of
online Indians.
The 'online' survey was conducted among 3 of the most popular and
generic portals in Indian with the focus on capturing the in-depth net
usage behaviors and preferences of online Indians. This survey was
conducted by JuxtConsult between April-May 2007 and over 14,200 in-
depth and usable responses were collected and analyzed for final
reporting.
There is one key difference in the study this year compared to the last
year. To make our findings more representative of the entire urban
online population and not just the Internet users who are more likely to
respond to online surveys, this year we have ‘linked’ the findings of our
online survey with the findings of our land survey. This was done by
deriving appropriate individual level ‘weights’ for Internet users from
the land survey and then applying them to the data of the online
survey.
1
Online Matrimonial Search
In sum, what you get in India Online 2007 you are unlikely to get
elsewhere:
2
India Online 2007
X Online shopping
X Emailing
X Job search
X Matrimony
X Info search - English
X Info Search - Local language
X Online travel
X Social networking/communities
X Friendship / dating
X Online news
X Financial info/news
X Online share trading
X Cinema content
X Sports content
3
Online Matrimonial Search
X Online music
X Online games
X Online real estate
X Mobile content download
X Astrology
X Online learning/education
4
India Online 2007
Methodology
In order to derive highly robust and authentic estimates of the current
user-ship of Internet in India, and draw out a truly representative
internet usage behavior patterns, we at JuxtConsult keep improving
and refining our research methodology for the India Online study every
year. In 2007, we have again brought in two significant improvements:
Like last year, this year again we conducted both a land survey and an
online survey separately, with the focus of the land survey being on
estimating the size of the internet using population in urban India, and
that of the online survey on capturing the net usage behavior and
preference patterns. The two surveys had some common questions on
demographic profiles and net usage behavior to help us link up the two
sets of data at the processing stage.
The use of these 'individual' level multipliers helped us make the online
survey findings 'representative' of the entire urban online population
and not just of those who are more likely to fill up an online surveys
(because of factors like convenience of access, regularity of usage,
5
Online Matrimonial Search
The land survey undertaken this year was again a household level
survey across 10,000 households in 31 cities spread across all regions of
India. The survey was conducted and completed between mid-April to
early-May 2007. Care was taken that all relevant classes of towns with
population size of over 20,000 individuals were covered and surveyed
across each of the 4 regions of the country. Within a city, 5
geographical locations were chosen, one each in the north, south, east,
west and central parts of the city. From each location within a city an
equal number of households from the five socio-economic classes A, B,
C, D, and E were surveyed.
The cities where the land surveys were conducted and the size of the
sample data collected from each of these cities are as follows:
6
India Online 2007
X If any member of the household use the Internet 'at all' from
anywhere (home or any location outside)? And
X If any member of the household use the Internet ‘at least once a
month’ from anywhere (home or any location outside)?
On one end, the email properties of Yahoo, Rediff and Google (Gmail)
were used through online survey campaigns to target the widest
possible base on internet users in a random manner and collect
responses (as these three email portals together cover almost all email
users with a personal email id in the country). At the same time, to
cover for whatever may have got missed out in these survey campaigns
on email portals, a parallel 'contextual search' based survey ad
campaign was run using Google AdSense.
All the survey campaigns were paid for and officially run by these
portals among their users. The overall online survey campaign used a
combination of banner ads, e-mailers and contextual search ads
through these portals.
7
Online Matrimonial Search
In this year's study, the information area coverage (in the online
questionnaire) was also enhanced and fine tuned somewhat to keep
abreast with the changing and evolving Indian online space:
Over 26,000 unduplicated and clean responses were collected from the
online survey campaign in about 31/2 weeks time. Of these, all 26,000
responses were complete on user profiles and their net usage behavior
information. Around 14,200 responses were complete in all aspects,
including various online activities undertaken and website preferences.
Thus, the responses from the three sections of the online survey have
different valid sample bases and have been reported accordingly.
All the usable responses after data cleaning were then collated,
crosschecked and processed for tabulation and analysis. While doing the
tabulation, any errors and spelling mistakes in typing of the brand
names, etc. By the respondents were carefully checked and corrected.
8
India Online 2007
The net result was the compilation of the latest, highly authentic and
representative database on the Internet habits and website preferences
of online Indians. This database was then used for making 'insightful'
analysis and conclusions as contained in the various reports of the India
Online 2007 study.
Last but not least, in this year's reports we have brought in the
presentation of the 'changes' in the usage behavior and preferences vis-
à-vis the last year. Wherever relevant, these changes have been
presented graphically along with all the current year's data charts,
graphs and tables.
9
Online Matrimonial Search
Executive Summary
Matrimonial search is 'gaining' prominence as an online activity. With
almost half the online urban Indians (48%) undertaking it, online
matrimonial search has established itself as a 'mainline' online activity.
12 million online urban Indians are using online matrimonial search,
making it the 13th most popular online activity. It has also been one of
the biggest 'gainers' in users among the online activities in last one
year.
10
India Online 2007
Google, Jeevansaathi and Yahoo follow as the distant 3rd, 4th and 5th
most popular matrimony websites, with 5.6%, 5.5% and 5.2% user share
respectively. Jeevansaathi has shown the biggest drop in popularity of
usage over the last year (-10.6% points).
1
Includes the regional websites sub brands owned by Bharatmatrimony.
11
Online Matrimonial Search
Key Findings
Matrimonial Search is ‘Gaining’ in Prominence as an Online
Activity
With almost half the online urban Indians (48%) undertaking it, online
matrimonial search has come to establish itself among the ‘mainline’
online activities. In number terms, almost 12 million online urban
Indians are undertaking it, making it the 13th most popular online
activity among the online urban Indians.
Table 2: Popular online activities among all net users (Top 20)
Undertaken by All
Rank Online Activity
Internet Users
% In millions
1 Emailing 95% 24.0
2 Job search 73% 18.4
3 Instant messaging 62% 15.6
4 Check news 61% 15.4
5 Music 60% 15.1
6 Chatting 59% 14.9
7 Check sports 57% 14.4
8 E-greetings 57% 14.4
9 Online games 54% 13.7
10 Dating/Friendship 51% 12.9
11 Mobile contents (ringtones / games, etc.) 50% 12.5
12 Search work related info 49% 12.3
13 Matrimonial search 48% 12.0
14 Educational / learning material 48% 12.0
15 Screensavers/wallpapers 46% 11.5
16 Astrology 46% 11.5
17 Check financial info 45% 11.4
18 Search for product information 45% 11.2
19 Social networking / communities 44% 11.0
20 Buy online 43% 10.9
12
India Online 2007
Yet, the fact remains that Matrimony is the 13th most popular online
activity now, and has been one of the biggest ‘gainer’ activities in last
one year by adding significant online users to its usage base.
% %
Online Activity - Biggest Gainers Undertaking Undertaking Increase
in 2007 in 2006
Social networking / communities 44% - +44%
Matrimonial search 48% 15% +33%
Check financial Info 46% 15% +30%
Check real estate Info 37% 11% +26%
Instant messaging 62% 37% +25%
Dating / Friendship 51% 27% +24%
In effect it means that most new users who have joined the bandwagon
of online matrimonial search in last one year check out online
dating/friendship and vice-versa.
13
Online Matrimonial Search
Google, Jeevansaathi and Yahoo follow as the distant 3rd, 4th and 5th
most popularly used websites for matrimonial search. The three have
5.6%, 5.5% and 5.2% user share respectively. Jeevansaathi has shown
the biggest drop in popularity of usage over last year (-10.6% points).
14
India Online 2007
Only 1 in 5 (less than 20%) of all online matrimonial search users still
visits a ‘generic’ portal to undertake this activity. The balance 4
prefers to visit a ‘specialized’ matrimonial portal directly. This
dominance of the specialized websites, together with a very high level
of competition between Bharatmatrimony and Shaadi clearly indicate a
highly evolved, serious and brand driven characteristics of the online
matrimony category.
15
Online Matrimonial Search
100% 85%
84% 83% 83% 83%
76%
80%
60%
40%
24%
16% 17% 15% 17% 17%
20%
0%
BM Shaadi Go o gle Jeevansaathi Yaho o AM U
The 25-35 age bracket forms the largest base of matrimonial users at
40%, followed by the 19-24 age group at 34%. Compared to the overall
net users, the online matrimony users show a relatively ‘younger’ age
profile. While the 19-30 age groups account for 67% of all online urban
Indians, they account for a much higher 74% of the online matrimony
users.
60%
52%
44%
40% 41% 40%
40% 36% 34%
32% 33% 34%
27% 30%
17% 19%
20%
9% 9%
6%
3%
0%
16
India Online 2007
60%
50%
44%
41%
40% 36% 34%
33%32%
27% 27%
26% 27%
23% 24%
22% 21% 24% 21%
20% 17% 15%
13% 14%
11% 11%
8%
0%
X While 61% of all net users are employed, a somewhat higher 65% of
online matrimonial users are employed.
X 53% of the online matrimonial users are not the ‘head’ of their
household (chief wage earners), the same proportion as the overall
net users.
X While 28% of all net users own a car, a marginally lower 27% of
online matrimonial users own a car.
17
Online Matrimonial Search
experience. It indicates that more of the new users joining the category
in last one year have been the ‘experienced’ net users.
40%
23% 23%
21%
20% 13% 16%13% 17% 12% 17% 15%
13% 12%
0%
40%
20%
0%
18
India Online 2007
Similarly, while 29% of all net users are ‘heavy’ users of the net
from office, a noticeably higher 34% of online matrimony users are
heavy net users from office.
19
Online Matrimonial Search
On the other hand, against 41% of all net users being member of an
online community, a marginally higher 45% of online matrimony users
are members of an online community.
Only 2%-3% more online matrimony users (compared to the regular net
users) have clicked on online ads and mailers. However, at 49%
significantly more online matrimony users have bought online,
compared to only 43% for all net users.
20
India Online 2007
63%
60% 50% 54%
53% 46% 52% 49%
50% 48% 51%
47%
37%
40%
20%
0%
BM Shaadi Indianmatrimo ny Go o gle Jeevansaathi AM U
0%
21
Online Matrimonial Search
22
India Online 2007
X Bharatmatrimony and Shaadi get the users relatively more from the
metros at 39% each. In contrast, Google gets relatively the least
from metros at 32%.
X Jeevansaathi shows the best SEC profiles with 34% of its users
coming from Sec ‘A’. On the other hand, Shaadi ones show the most
middle class profile with 33% of their users coming from SEC ‘B’.
X Shaadi and Yahoo users have the highest ownership of cars at 30%.
Bharatmatrimony ones show the highest ownership of 2-wheelers at
47%.
23
Online Matrimonial Search
X Bharatmatrimony users search for work related info and search for
product info relatively more.
24
India Online 2007
X Other than Google matrimonial search users who watch MTV the
most, Star Plus remains the favorite TV channel of the matrimonial
users of the other 4 websites.
X India Today remains the most read magazine and Radio Mirchi the
most listened to radio channel among the matrimonial users of all
the 5 websites.
X While Nokia stands out as the most top of mind brand of all among
the Shaadi, Jeevansaathi and Google matrimony users, Sony tops
with Bharatmatrimony ones and Tata with the Yahoo ones.
25
Online Matrimonial Search
Detailed Findings
26
India Online 2007
20%
13%
11%
6%
2%
Current 0%
year base
All Users
Base: 25,060
Same series color as the current year
Change from graph, showing an increase of 5% in the
previous year proportion of 13 to 18 years age group
Change from PY
10%
5%
5% 1% 2% 1%
0%
-5%
-5% -4%
-10%
Current Previous
year base year base
27
Online Matrimonial Search
Abbreviation
for All
Abbreviation for Table: Preferred websites - emailing Matrimony
Bharatmatrimony Users
Website BM Shaadi Google Jeevansaathi Yahoo AMU
Yahoo 52% 52% 55% 49% 81% 53%
% Change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Gmail 22% 22% 27% 22% 5% 21%
% Change -8.2% 16% -9.8% 14% -7.4% 5%
Rediff 20% 16% 11% 19% 6% 18%
% Change 12% 6% 2% 12% -12.9% 8%
Hotmail 4% 7% 4% 5% 4% 5%
Fields marked
with * means % Change -29.8% 4% -38.3% -10.3% -7.4% -12.2%
that the field Sify 0.9% 0.9% 0.6% 0.3% 2% 1% Current
is added this % Change -1.3% -2.9% 0.6% -1.8% 1% -1.8% year
year hence figures
Indiatimes 0.9% 0.9% 0.0% 1% 0.4% 0.8%
not
comparable % Change -2.3% -6.5% -4.8% -45.1% -4.2% -11.7%
to last year Sancharnet/BSNL 0.3% 0.4% 0.0% 3% 1% 0.7%
% Change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
VSNL 0.6% 0.1% 1% 0.0% 0.3% 0.4%
A blank in this row % Change 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Change
means that this Lycos* 0.0% 0.3% 0.2% 0.0% 0.0% 0.1% from
attribute was not previous
% Change
included in last year
year’s survey & AOL* 0.0% 0.0% 0.1% 0.0% 0.0% 0.0% figures
therefore no % Change
“change over
previous year” can Base: 9,404(CY), 6,100(PY)
be presented
Current Previous
year base year base
28
India Online 2007
Popularity of the
Activity
Table 8: Popularity of various internet activities
29
Online Matrimonial Search
Most Popular
Matrimony
Websites
Table 9: Growth of popularity of various internet activities
% Undertaking % Undertaking Increase
Activity
(2007) (2006) over 2006
Emailing 95% 94% 1%
Job Search 73% 53% 20%
Instant messaging 62% 37% 25%
Check news 61% 53% 8%
Music 60% 48% 12%
Chatting 59% 49% 10%
E-greetings 58% 57% 1%
Check Sports 57% 35% 22%
Online games 54% 35% 20%
Dating/Friendship 51% 27% 25%
Mobile contents (ring tones / games, etc.) 50% 28% 22%
Search work related info 49% 50% -1%
Matrimonial search 48% 15% 33%
Educational / Learning material 48% 52% -4%
Check financial info 46% 15% 30%
Screensavers/wallpapers 46% 48% -2%
Astrology 46% 33% 12%
Search for product information 45% 36% 9%
Social networking / Communities 44% 44%
Buy travel products 43% 28% 15%
Share pictures 40% 33% 7%
Check real estate info 37% 11% 26%
Check hobby related info 32% 11% 21%
Net banking 31% 23% 7%
Check business/Financial news 30% 30%
Check health & lifestyle info 30% 32% -2%
Movies 29% 29%
Check cinema content 28% 25% 3%
Check / read blogs 27% 27%
Business/professional networking 26% 14% 12%
Check personal travel related info 26% 17% 9%
Buy other than travel products 25% 25%
Look for Seminar/workshops 24% 19% 5%
Online bill payment 23% 14% 9%
Check business travel related info 19% 19%
Adult content 18% 11% 7%
Online stock trading 13% 14% 0%
Net telephony 13% 10% 3%
Comment on blog post 12% 12%
Local language website usage 12% 42% -30%
Have a blog site of own 7% 7%
30
India Online 2007
Base: 6,675
# - Including all regional matrimony websites under Bharatmatrimony
^ - Simplymarry was known as Timesmatri in 2006
31
Online Matrimonial Search
Most Used
Websites
Table 12: Matrimonial search
Website AMU
Bharatmatrimony 29%
Shaadi 28%
Google 6%
Jeevansaathi 6%
Yahoo 5%
Matrimony 5%
Rediff 3%
Tamilmatrimony 3%
Simplymarry 3%
Matrimonial 2%
Base: 6,675
32
India Online 2007
Demographic
Profile
Chart 9: Gender breakup
100%
84% 83% 85% 83% 83%
76%
80%
60%
40%
24%
16% 17% 15% 17% 17%
20%
0%
Base: 6,675
33
Online Matrimonial Search
60%
52%
44%
40% 41% 40%
40%
36% 34%
32% 33% 34%
27% 30%
9% 9%
6%
3%
0%
BM Shaadi Google Jeevansaathi Yahoo AMU
Base: 6,675
Change from PY
30% 26%
-30% -24%
34
India Online 2007
Current Year Upto 1 Lakh 1-5 Lakhs 5-10 Lakhs Above 10 Lakhs
60%
49%
46% 46% 45%
43%
40% 39%
31% 34%
29%
27% 28%
22%
18% 14%
20% 15% 15% 16% 14%
13% 12% 12%
10% 11% 12%
0%
Base: 6,675
35
Online Matrimonial Search
10% 8%
0%
Base: 6,675
36
India Online 2007
37
Online Matrimonial Search
0%
Base: 6,675
Change from PY
15% 12% 13% 13% 11%
10% 9% 9%
5% 6%
5% 3% 4% 4%
3% 0% 1%
0%
-5% -1% -1%-1%
-5%
-10%
-11% -12%
-15%
-15% -14%
-20% -17% -17%
38
India Online 2007
39
Online Matrimonial Search
Socio-Economic
Profile
Chart 14: Socio economic classification
33% 34%
31% 31%
30% 29% 29% 28%
24% 26% 26% 26% 24%
24%
21% 21% 21% 22%
20% 19% 18%
17% 16%
13% 13%
12% 11% 12%
10% 8% 6%
4% 3%
0%
Base: 6,675
Change from PY
20% 16%
11% 11% 9%
8% 5% 7%
3% 5% 4% 3% 1% 6% 3%
2% 0% 1%
0%
-4% -2% -1% -3%
-5% -5% -7% -5% -6%
-9% -10% -5%
-20%
-33%
-40%
40
India Online 2007
Current Year College but not Graduate Grad. & above - gen.
Grad. & above - proff.
50%
32% 32%
30% 31%
30% 27%
26%
22% 22% 22%
21% 22%
20% 19% 19%
10%
0%
Base: 6,675
Change from PY
15% 12%
10%
10% 7%
7% 7%
4% 4%
5% 4% 3% 3%
2%
0%
-5% -3%
-5% -4%
-5%
-6%
-10% -8% -9%
41
Online Matrimonial Search
80% 77%
68%
64% 65%
60% 55%
50% 50%
45%
36% 36%
40% 32%
23%
20%
0%
Base: 6,675
Change from PY
20% 18%
12%
10% 8%
5% 6%
4%
0%
-5% -4% -6%
-10% -8%
-12%
-20% -18%
42
India Online 2007
40%
30%
18% 21% 23% 24%22% 21%
19% 20% 19%
20% 16% 19%
9% 12% 10%
10% 9% 8% 9%
6%
0%
Base: 4,174
43
Online Matrimonial Search
20%
0%
Base: 6,675
Change from PY
30% 24% 25% 24% 24%
20% 19%
9%
10%
0%
-10%
-9%
-20%
-19%
-30% -24% -25% -24% -24%
44
India Online 2007
Economic Profile
Chart 19: Monthly family income
19%
20% 14%
13% 13%
12% 10% 11%
10% 9% 7% 9% 10%
5%
0%
Base: 5,765
Change from PY
30%
22%
20%
11%
8% 6% 6%
10% 7% 3%
3% 2% 3% 1% 2% 2%
1% 2% 2%
0%
-5% -1%
-10% -7%
-14% -12% -10%
-17% -14%
-20%
45
Online Matrimonial Search
20% 15%
11%
9%
10% 8% 7%
6%
0%
Base: 6,675
Change from PY
20% 16% 13%
13% 10%
10% 7% 3% 5% 5%
2%
5% 1% 1% 4% 0%
-1%
0%
-3%
-10% -4%
-20%
-30% -24%
46
India Online 2007
36% 37%
40% 33%
33%
24% 25%
20%
0%
Base: 6,675
Change from PY
15%
9% 10%
10%
5% 4%
1% 2% 3%
0%
47
Online Matrimonial Search
48
India Online 2007
60% 53%
46% 47%
44% 43%
41%
40%
17%
20% 14% 15% 15%
12% 12% 11% 13%11% 13% 12%
10%
0%
Base: 6,675
49
Online Matrimonial Search
40%
23% 23%
21%
20% 13% 16%13% 17% 12% 17% 15%
13% 12%
0%
Base: 6,675
10% 8%
3% 1% 4% 5% 4% 2%
0%
0%
-2% -2% -1% -3% -2%
-1%
-10% -6%
-9%
-20%
-21%
-30%
50
India Online 2007
40%
20%
0%
Base: 6,675
0%
-5% -3%
51
Online Matrimonial Search
40%
19%
20% 14% 14% 14% 18% 14% 15%
10% 10% 14% 11% 10%
0%
Base: 4,050
Change from PY
60%
47%
40%
20% 9%
11% 14% 10% 13%
4% 8% 6%
1%
-1% 0%
0%
-6% -2%
-11% -12% -14% -11%
-20%
52
India Online 2007
40%
22%
20% 13%
14% 12% 9% 13%
5% 7% 5% 10% 6%
4%
0%
Base: 5,447
Change from PY
30%
24%
20% 18%
10%
11%
10% 5%
1%
2% 3%
0%
-1%
-1% -2% -4% -3%
-10% -5%
-7% -7%-5%
-20% -16%
53
Online Matrimonial Search
20%
11% 12%
10% 10% 10%
9% 8% 8%
6% 6% 5%
3% 3%
0%
Base: 4,050
Change from PY
15% 12%
10%
5% 2% 1%
0%
-1%
-5% -2% -3% -2% -1% -1% -2% -3%-1%
-3%
-10% -7% -5% -4% -5%
-15%
-14%
-20%
54
India Online 2007
20%
0%
Base: 5,447
Change from PY
20%
16%
12%
10% 6%
1% 1% 2% 2%
0%
-2% -1%
-3% -4% -4%
-7% -5% -7%
-10% -8% -8%
-13%
-20%
55
Online Matrimonial Search
Net Usage
Dynamics
Chart 29: Frequency of accessing internet from home
Current Year At least once daily Weekly, but not daily Less than once a week
100%
88% 87% 89% 87% 87%
80% 79%
60%
40%
19%
20% 13% 12%
11% 11% 10%
1% 2% 0% 2% 1%
1%
0%
Base: 3,905
Change from PY
20%
-20%
56
India Online 2007
Current Year At least once daily Weekly, but not daily Less than once a week
100%
91% 88% 91% 88%
87%
82%
80%
60%
40%
Base: 4,947
Change from PY
6%
4% 4%
2% 2% 2%
2% 1% 0%
1% 1% 0%
0%
0%
-1% -1%
-2% 0% -1% -1%
-1% -2%
-4%
-6%
-6%
-8%
57
Online Matrimonial Search
40%
30%
24%
18% 18% 18%
20% 18%
9% 9%
9% 8% 7%
4%
0%
Base: 3,843
Change from PY
20%
12% 11%
10%
3% 2% 3% 2% 3% 2% 3% 2%
0%
-5% -2%
-8% -6% -5%
-10% -7%
-10%
-20%
-30% -27%
58
India Online 2007
40%
21%
20% 15%
11% 11%
9% 8%
4% 4% 3% 4%
3% 1%
0%
Base: 4,955
Change from PY
10%
7% 6%
5% 4% 4% 4%
1% 1%
0%
0% -1%1%
-1% -1% -1%
-2%
-5% -2% -3%
-10% -8%
-15%
-20% -17%
59
Online Matrimonial Search
40%
0%
Base: 4,185
Change from PY
50% 42%
40%
30%
20%
6% 8%
10% 8%
3% -1% 1%
-2% 1%
0%
-2% -4% -4% -2% -3%
-10% -4% -5%
-20% -17%
-30% -25%
60
India Online 2007
20%
10%
0%
Base: 3,881
9% 8%
10%
4%
1%
0%
-2% -1% -1%
-3%
-5% -6%
-10% -7% -7%
-9%
-14%
-20% -18%
61
Online Matrimonial Search
28% 29%
24% 26% 27%
25% 22%
20% 21%
20% 17%
12%
0%
Base: 5,079
Change from PY
60%
43%
40%
19%
20%
6%
3% 3% 1%
-1% 0% 0%
0%
-6% -3% -2% 1% -2%
-5% -8%
-20%
-17%
-40% -36%
62
India Online 2007
10%
0%
Base: 4,839
Change from PY
5% 5% 4% 5% 4% 4%
2% 2% 2%
1%
1%
0%
-1% -2%
-2%
-3% -3%
-5% -4%
-6%
-10% -8%
63
Online Matrimonial Search
30%
20%
15% 15% 14% 15% 15% 14%
10%
0%
Base: 5,933
Change from PY
30% 26%
20%
10%
10% 5%
2% 2% 5%
1% 0% 1% 1%
0%
-1% -2% -3% -3% -3% -2%
-10%
-13%
-20%
-30% -27%
64
India Online 2007
20% 17%
13% 12% 13%
11%
10%
0%
Base: 6,053
Change from PY
40% 31%
27% 24% 30% 22% 25%
20% 17% 10%
11% 11% 11%
7%
0%
-20%
65
Online Matrimonial Search
60%
52%
40%
24%
19% 20% 20% 20%27% 20%
20%
9% 9% 9%
8%
4%
0%
Base: 4,118
Change from PY
15% 13%
10% 8%
5%
5% 3% 2% 3% 2%
2% 2%
0%
-1% -1% -3% -3%
-5% -3%
-5% -6%
-10% -7%
-11%
-15%
66
India Online 2007
Preferred Net
Activities
Table 16: Popularity of various internet activities
% Change
Check real estate info 57% 64% 97% 62% 94% 67%
% Change 42% 55% 70% 50% 76% 55%
Chatting 65% 70% 64% 62% 60% 66%
% Change 9% 10% 4% 13% 28% 10%
E-greetings 67% 66% 58% 72% 59% 65%
% Change 4% 3% -15.1% 15% -1.1% 4%
Search work related info 58% 54% 45% 53% 46% 53%
% Change -1.6% -1.3% -26.5% 2% -32.3% -0.9%
Screensavers/wallpapers 51% 52% 44% 45% 54% 51%
67
Online Matrimonial Search
68
India Online 2007
60%
` 40%
35% 35% 34%
40%
25% 24%
20%
0%
BM Google Yahoo
Base: 6,675
Change from PY
60% 52% 50%
40% 41%
42%
36%
40%
20%
2% 3%
-1%
0%
-4% -2%
-20% -16%
69
Online Matrimonial Search
60%
0%
Base: 6,675
Change from PY
80%
80%
61%
60% 50%
45% 47%
40%
40%
70
India Online 2007
99% 99%
100% 99% 98% 98% 95%
40%
20%
0%
Base: 6,675
0%
71
Online Matrimonial Search
100%
80% 73%
66%
67% 66%
58% 59%
60%
40% 29%
30% 30% 28% 28%
19% 18%19% 18%
20% 17% 15% 12%
0%
Base: 6,622
-4%
-10%
-9%
-15%
-20% -18%
72
India Online 2007
20%
0%
Base: 6,683
Change from PY
30% 24%
18%
11% 12% 10%
7%
0%
-11% -7%
-10%
-12%
-18%
-30% -24%
73
Online Matrimonial Search
Base: 6,675
74
India Online 2007
20%
0%
Base: 6,675
75
Online Matrimonial Search
76
India Online 2007
Table 18: Most used local language websites (other than English)
77
Online Matrimonial Search
78
India Online 2007
0%
Base: 6,675
79
Online Matrimonial Search
80
India Online 2007
80%
66% 63%
62% 62% 61%
60%
20%
4% 4% 5% 4% 3%
3%
0%
Base: 6,675
Change from PY
40% 32% 33%
24%
20% 14% 15%
5% 1% 4%
0%
-7%
-20%
-18%
-40% -28%
-60% -55%
81
Online Matrimonial Search
Chart 49: Number of email accounts and average per capita email ids
32% 31%
30%
30% 27% 28% 28%
24% 23% 24%
23%
22%
21% 19%
20%
16% 15%
10% 12%
10% 9%
0%
Base: 6,675
Chart 35: Number of email accounts and average per capita email ids
Change from PY
20% 17%
13% 12%
10%
4% 4% 5%
0% 4% 2%
0%
-2% -1% -2% -3%
-10% -6% -8%
-11% -10%
-20%
-30% -25%
82
India Online 2007
83
Online Matrimonial Search
84
India Online 2007
85
Online Matrimonial Search
86
India Online 2007
87
Online Matrimonial Search
88
India Online 2007
89
Online Matrimonial Search
90
India Online 2007
91
Online Matrimonial Search
92
India Online 2007
93
Online Matrimonial Search
94
India Online 2007
95
Online Matrimonial Search
96
India Online 2007
97
Online Matrimonial Search
98
India Online 2007
99
Online Matrimonial Search
100
India Online 2007
101
Online Matrimonial Search
102
India Online 2007
Table 41: Most used local language websites (other than English)
103
Online Matrimonial Search
104
India Online 2007
105
Online Matrimonial Search
106
India Online 2007
107
Online Matrimonial Search
108
India Online 2007
109
Online Matrimonial Search
110
India Online 2007
Response to Online
Marketing Stimuli
Chart 50: Response to online marketing stimulus
60% 54%
54%
50% 49%
46%
41% 42%
41% 41%
40% 39%
33%
27%
17% 19% 21%
16% 17%
20%
13%
0%
Base: 5,344
Change from PY
30%
20%
17% 15%
20% 13%
9% 9%
10% 4%
4% 1% 2%
0%
0%
111
Online Matrimonial Search
Offline Brands
Recalled
Table 49: TOM recall for brands
112
Segment Wise
Detailed Tables
113
Table 1: Gender breakup
114
Table 3: City class - by population size
115
Table 5: City wise distribution
116
Table 6: Region-wise break-ups
117
Table 8: Socio economic classification
118
Table 11: Function / field of occupation
119
Table 14: Most expensive vehicle owned by the household
Others 1% 0.8% 1% 1% 2% 1%
Don't own a vehicle 18% 20% 26% 24% 17% 20%
120
Table 16: Household asset ownership
121
Table 18: Years of experience in using internet
122
Table 21: Type of internet connection at office
123
Table 23: Service provider subscribed to at office
124
Table 26: Time of the day accessing internet from home
125
Table 29: Duration of internet usage from office
126
Table 32: Duration of PC usage from home
127
Table 35: Time spent by internet users on reading newspaper
128
Table 38: Personal activities
129
Table 40: E-commerce related activities
130
Table 43: Member of an online community
131
Table 45: Usage of other language websites
132
Table 48: Top of mind unaided recall - all websites
133
Sony 0.1% 0.1% 0.0% 0.0% 0.0% 0.1%
Timesofindia 0.1% 0.0% 0.0% 0.0% 0.0% 0.1%
Zapak 0.1% 0.2% 0.0% 0.0% 0.5% 0.1%
123Greetings 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Amazon 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
BBC 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
CBSE 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Download 0.0% 0.0% 0.0% 0.0% 0.4% 0.0%
HDFC 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Indiamart 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Indianexpress 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Indianrailways 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Indya 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
NSEindia 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Shaadi 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
VSNL 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Rcm business 0.0% 0.0% 0.0% 0.1% 0.0% 0.0%
Yatra 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Mail2 web 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Airtel 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 9% 11% 12% 8% 7% 10%
134
Table 49: Most used website - all websites
135
Table 51: Multiple user shares of email websites
Table 52: Number of email accounts and average per capita email Ids
Number of email ids BM Shaadi Google Jeevansaathi Yahoo AMU
Sample Base 1947 1924 312 364 282 6675
1 email id 9% 10% 16% 15% 19% 12%
2 email ids 23% 24% 21% 22% 28% 24%
3 email ids 30% 27% 32% 31% 23% 28%
4 email ids 19% 20% 12% 13% 12% 18%
5 or more email ids 19% 18% 20% 19% 18% 18%
Average email ids 330% 330% 320% 310% 300% 320%
136
Table 53: Preferred website for job search
137
Table 54: Preferred website for mobile content
138
Table 55: Preferred website for sports
139
Table 56: Preferred website for travel products
140
Table 57: Preferred website for matrimony
141
Table 58: Preferred website for financial news/info
142
Table 59: Preferred website for cinema
143
Table 60: Preferred website for online share/stock trading
144
Table 61: Preferred website for games
145
Table 62: Preferred website for online shopping
146
Table 63: Preferred website for online news
147
Table 64: Preferred website for friendship/dating
148
Table 65: Preferred website for music
149
Table 66: Preferred info search engine - local language
150
Table 68: Preferred info search engine - English
151
Table 70: Preferred website for social networking/communities
152
Table 71: Preferred website for astrology
153
Table 72: Preferred website for online learning/education
154
Table 73: Preferred blog sites
155
Table 74: Other language preferred for local language content
156
Table 75: Preferred website for checking local language content
157
Table 76: Most preferred TV channel
158
Udaya TV 0.1% 0.5% 0.0% 0.9% 0.2% 0.4%
V Channel 0.5% 0.5% 0.7% 0.0% 0.0% 0.4%
Vh1 0.3% 0.8% 0.0% 0.0% 0.0% 0.4%
Zee Music 0.5% 0.5% 0.3% 0.0% 0.0% 0.4%
NDTV24*7 0.4% 0.2% 0.7% 0.8% 0.0% 0.4%
NDTV Profit 0.7% 0.3% 0.0% 0.8% 0.0% 0.4%
Any News Channel 0.4% 0.4% 0.2% 0.0% 0.0% 0.3%
Any Sports Channel 0.1% 0.4% 0.0% 0.3% 1% 0.3%
Star Gold 0.5% 0.2% 0.1% 0.2% 0.0% 0.3%
Zee News 0.1% 0.4% 0.0% 0.3% 2% 0.3%
Times Now 0.2% 0.4% 0.0% 0.5% 0.0% 0.3%
Aawaz 0.2% 0.4% 0.5% 0.0% 0.7% 0.2%
ETC 0.0% 0.0% 2% 0.5% 0.0% 0.2%
Headlines Today 0.6% 0.1% 0.0% 0.0% 0.0% 0.2%
SS Music 0.1% 0.0% 1% 0.0% 0.0% 0.2%
Star Anand 0.0% 0.5% 0.0% 0.0% 0.0% 0.2%
Zee Marathi 0.2% 0.1% 0.1% 0.4% 1% 0.2%
MH1 0.1% 0.1% 0.0% 0.0% 0.7% 0.2%
Jetix 0.2% 0.1% 0.0% 0.0% 0.1% 0.2%
Ibnlive 0.1% 0.1% 0.0% 0.0% 0.0% 0.2%
Alfa Marathi 0.1% 0.0% 0.0% 0.0% 0.0% 0.1%
Any Movie Channel 0.2% 0.2% 0.0% 0.3% 0.0% 0.1%
B4U 0.1% 0.1% 0.0% 0.1% 0.0% 0.1%
Etv Marathi 0.1% 0.2% 0.1% 0.1% 0.0% 0.1%
God 0.0% 0.1% 0.0% 0.5% 0.0% 0.1%
Jaya TV 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Raj TV 0.0% 0.0% 2% 0.0% 0.0% 0.1%
Teja TV 0.0% 0.3% 0.2% 0.0% 0.0% 0.1%
Zee Business 0.1% 0.2% 0.0% 0.0% 0.0% 0.1%
Zee Café 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
All Telugu 0.2% 0.0% 0.0% 0.0% 0.0% 0.1%
Star Utsav 0.3% 0.0% 0.5% 0.0% 0.0% 0.1%
Hungama TV 0.0% 0.1% 0.4% 0.0% 0.0% 0.1%
Kiran TV 0.4% 0.0% 0.0% 0.3% 0.0% 0.1%
Aditya 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Animax 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Astha 0.0% 0.0% 0.2% 0.0% 0.0% 0.0%
Etv Bangla 0.1% 0.1% 0.0% 0.0% 0.0% 0.0%
K TV 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Sahara TV 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Sanskar 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee English 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Studio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
India Vision 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Nick 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Sahara Samay 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Smile TV 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Bangla 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Akasha Bangla 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Peace TV 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
159
Hall Mark 0.0% 0.0% 0.8% 0.0% 0.0% 0.0%
Local 0.2% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Primier 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Set Pix 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Win Cable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 2% 0.9% 4% 2% 0.0% 1%
160
Table 77: Most preferred newspaper
161
Mumbai Samachar 0.0% 0.2% 0.0% 0.1% 0.0% 0.1%
Prabhat Khabar 0.0% 0.3% 0.0% 0.0% 0.6% 0.1%
Kannada praba 0.1% 0.1% 0.0% 0.0% 0.0% 0.1%
Udayavani 0.0% 0.1% 0.0% 0.3% 0.0% 0.1%
Pratidin (Local) 0.0% 0.4% 0.0% 0.0% 0.0% 0.1%
Bangalore Times 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
Vijaya Times 0.2% 0.1% 0.0% 0.0% 0.0% 0.1%
Mint 0.1% 0.0% 0.0% 0.6% 0.0% 0.1%
Asian Age 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Employment News 0.0% 0.0% 0.0% 0.0% 0.2% 0.0%
Financial Express 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Free Press Journal 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Jansatta 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Madhyamum 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Pudhari 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Rashtriya Sahara 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Saamna 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Sambad 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Sanmarg 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Siasat 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
The Pioneer 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Vartaman 0.0% 0.0% 0.0% 0.1% 0.0% 0.0%
Tarun Bharat (Marathi) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
india Today 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Janshakti 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Aaj Kal 0.0% 0.0% 0.0% 0.4% 0.0% 0.0%
Inquilab 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Greater Kashmir 0.0% 0.0% 0.0% 0.3% 0.0% 0.0%
Sambad 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 0.7% 0.4% 0.8% 0.5% 0.8% 0.7%
162
Table 78: Most preferred magazine
163
Aval Vikatan 0.1% 0.1% 0.0% 0.0% 0.0% 0.2%
Brunch 0.1% 0.5% 0.0% 0.0% 0.2% 0.2%
Capital Market 0.1% 0.2% 0.0% 0.0% 0.7% 0.2%
Chronicle 0.2% 0.2% 0.2% 1% 0.0% 0.2%
Data Quest 0.2% 0.3% 0.0% 0.0% 0.0% 0.2%
Desh 0.1% 0.1% 0.0% 0.0% 0.0% 0.2%
Inside Outside 0.4% 0.1% 0.1% 0.8% 0.0% 0.2%
Junior Vikatan 0.1% 0.2% 0.0% 0.0% 0.1% 0.2%
Linux For You 0.1% 0.2% 0.0% 1% 0.0% 0.2%
Maxim 0.1% 0.0% 0.0% 0.0% 0.0% 0.2%
Outlook Money 0.2% 0.2% 0.0% 0.4% 0.0% 0.2%
Safari 0.3% 0.2% 0.0% 0.0% 0.4% 0.2%
Sananda 0.2% 0.2% 0.0% 0.2% 0.4% 0.2%
Sarita 0.1% 0.1% 0.1% 0.1% 3% 0.2%
The Economist 0.1% 0.6% 0.0% 0.0% 0.0% 0.2%
PC World 0.1% 0.1% 0.3% 2% 0.0% 0.2%
Abhiyan 0.0% 0.1% 0.0% 0.0% 0.5% 0.1%
Anandalok 0.0% 0.2% 0.0% 0.0% 0.0% 0.1%
Auto India 0.1% 0.0% 0.0% 0.0% 0.1% 0.1%
Buzz 0.1% 0.2% 0.0% 0.0% 0.0% 0.1%
Champak 0.0% 0.1% 0.0% 0.0% 1% 0.1%
Cineblitz 0.0% 0.1% 2% 0.1% 0.0% 0.1%
Deccan Chronicle 0.0% 0.5% 0.0% 0.0% 0.0% 0.1%
Developer IQ 0.0% 0.3% 0.0% 0.0% 0.0% 0.1%
Frontline 0.1% 0.0% 0.0% 0.0% 0.0% 0.1%
Grihlakshmi 0.0% 0.2% 0.0% 0.0% 0.0% 0.1%
Lokprabha 0.0% 0.0% 0.1% 0.0% 1% 0.1%
Saras Salil 0.0% 0.1% 0.0% 0.0% 0.7% 0.1%
Savvy 0.0% 0.2% 0.0% 0.1% 0.0% 0.1%
Taranga 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
Graphiti 0.1% 0.3% 0.0% 0.1% 0.0% 0.1%
Saptahik Bartaman 0.1% 0.2% 0.0% 0.0% 0.0% 0.1%
Money life 0.1% 0.1% 0.0% 0.1% 0.0% 0.1%
Animation Reporter 0.3% 0.0% 0.0% 0.4% 0.0% 0.1%
Nirogadhaam 0.0% 0.1% 0.0% 0.9% 0.0% 0.1%
Chandamama 0.1% 0.1% 0.0% 0.0% 0.0% 0.1%
Andra Jyoti 0.2% 0.0% 0.0% 0.0% 0.0% 0.1%
Auto World 0.1% 0.2% 0.0% 0.1% 0.0% 0.1%
Bikes 0.1% 0.3% 0.0% 0.0% 0.0% 0.1%
Business Standard 0.0% 0.2% 0.0% 0.0% 0.0% 0.1%
Better Photography 0.0% 0.1% 0.0% 0.1% 0.0% 0.0%
Business Times 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Elle 0.0% 0.2% 0.0% 0.0% 0.0% 0.0%
Good House Keeping 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Kadambini 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Mathrubhumi 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Outlook Traveller 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Pratiyogita Darpan 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Saptahik Sakal 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Society 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
164
Top Gear 0.0% 0.0% 0.1% 0.0% 0.0% 0.0%
Living Digital 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Saheli 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Sakhi 0.0% 0.0% 0.0% 0.1% 0.0% 0.0%
Mans World 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Kurukshetra 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Automobiles 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Economical Times 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 8% 6% 5% 5% 9% 8%
165
Table 79: Most preferred radio channel
166
Table 81: Top of mind recall for brands
167
Titan 0.2% 0.4% 0.6% 0.2% 0.0% 0.4%
Whirlpool 0.2% 0.4% 0.0% 0.0% 0.9% 0.4%
Apple 0.3% 0.3% 0.9% 0.0% 0.5% 0.4%
Bata 0.4% 0.2% 0.0% 0.4% 0.8% 0.3%
Dabur 0.3% 0.4% 0.2% 0.3% 0.0% 0.3%
Dell 0.2% 0.5% 0.0% 0.2% 0.1% 0.3%
Garnier 0.3% 0.2% 1% 0.3% 0.0% 0.3%
Hutch 0.4% 0.5% 0.2% 0.3% 0.4% 0.3%
ICICI 0.1% 0.5% 0.0% 0.0% 0.0% 0.3%
John Players 0.1% 0.4% 0.8% 0.0% 0.3% 0.3%
Kingfisher 0.3% 0.5% 0.1% 0.0% 0.1% 0.3%
Lenovo 0.3% 0.5% 0.0% 0.2% 0.0% 0.3%
Lifebuoy 0.3% 0.1% 0.9% 0.4% 1% 0.3%
Louis Phillip 0.3% 0.1% 0.0% 0.0% 0.0% 0.3%
Parle 0.2% 0.4% 0.0% 0.0% 0.0% 0.3%
Ponds 0.2% 0.3% 0.0% 0.2% 0.6% 0.3%
Surf 0.2% 0.5% 0.4% 0.3% 0.3% 0.3%
Toyota 0.4% 0.4% 0.5% 0.5% 0.0% 0.3%
Yamaha 0.2% 0.2% 2% 0.1% 0.8% 0.3%
Amway 0.3% 0.2% 0.5% 0.2% 0.0% 0.2%
Arrow 0.3% 0.0% 0.0% 0.5% 0.0% 0.2%
BMW 0.3% 0.2% 0.4% 0.0% 0.0% 0.2%
Brooke Bond 0.5% 0.0% 0.0% 0.4% 0.0% 0.2%
Ford 0.2% 0.2% 0.3% 0.0% 0.3% 0.2%
Hamam 0.5% 0.1% 0.1% 0.0% 0.0% 0.2%
Horlicks 0.3% 0.2% 0.3% 0.2% 0.0% 0.2%
Infosys 0.1% 0.3% 0.6% 0.0% 0.0% 0.2%
ITC 0.4% 0.1% 0.1% 0.4% 0.0% 0.2%
L`Oreal 0.2% 0.3% 0.3% 0.0% 0.0% 0.2%
Lux 0.2% 0.4% 0.0% 0.0% 0.5% 0.2%
Suzuki 0.1% 0.2% 0.5% 0.3% 0.1% 0.2%
Nescafe 0.2% 0.3% 0.2% 0.0% 0.0% 0.2%
Pantaloon 0.1% 0.2% 0.0% 0.4% 0.4% 0.2%
Pepe 0.2% 0.1% 0.6% 0.8% 0.3% 0.2%
Pepsodent 0.2% 0.3% 0.0% 0.3% 0.6% 0.2%
Ray Ban 0.0% 0.5% 0.0% 0.0% 0.0% 0.2%
Revlon 0.2% 0.1% 0.0% 0.0% 0.0% 0.2%
Thums Up 0.3% 0.1% 0.0% 0.3% 0.0% 0.2%
Times of India 0.1% 0.2% 0.0% 0.3% 0.0% 0.2%
TVS 0.2% 0.2% 0.0% 0.0% 0.0% 0.2%
Wills 0.2% 0.1% 0.9% 0.1% 0.4% 0.2%
Allen Solly 0.1% 0.1% 0.0% 0.4% 0.0% 0.1%
Canon 0.0% 0.3% 0.6% 0.0% 0.4% 0.1%
Close Up 0.1% 0.1% 0.0% 0.0% 0.4% 0.1%
Denim 0.1% 0.2% 0.0% 0.0% 0.0% 0.1%
Dettol 0.0% 0.2% 0.0% 0.1% 0.0% 0.1%
Fair & Lovely 0.2% 0.1% 0.0% 0.0% 0.3% 0.1%
Ferrari 0.1% 0.2% 0.0% 0.0% 0.0% 0.1%
Fevicol 0.0% 0.1% 0.0% 0.0% 0.7% 0.1%
Honda City 0.1% 0.1% 0.0% 0.0% 0.0% 0.1%
168
ISI 0.1% 0.1% 0.0% 0.2% 0.0% 0.1%
Killer 0.0% 0.3% 0.2% 0.0% 0.0% 0.1%
Kodak 0.0% 0.0% 1% 0.0% 0.0% 0.1%
Koutons 0.1% 0.1% 0.5% 0.0% 0.0% 0.1%
LIC 0.0% 0.2% 0.0% 0.0% 0.0% 0.1%
Mcdonald 0.1% 0.0% 0.0% 0.0% 0.0% 0.1%
MRF 0.1% 0.1% 0.3% 0.0% 0.0% 0.1%
Nirma 0.0% 0.2% 0.0% 0.7% 0.3% 0.1%
P&G 0.1% 0.1% 0.0% 0.0% 0.0% 0.1%
Panasonic 0.1% 0.1% 0.0% 0.1% 0.0% 0.1%
Park Avenue 0.1% 0.1% 0.0% 0.3% 0.0% 0.1%
Red Label 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Rediff 0.0% 0.2% 0.0% 0.8% 0.5% 0.1%
Rin 0.1% 0.1% 0.0% 0.3% 0.0% 0.1%
Santro 0.0% 0.2% 0.0% 0.3% 0.0% 0.1%
Siemens 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Sify 0.1% 0.3% 0.0% 0.1% 0.0% 0.1%
Skoda 0.1% 0.3% 0.0% 0.0% 0.0% 0.1%
Spykar 0.0% 0.2% 0.3% 0.0% 0.0% 0.1%
VIP 0.2% 0.1% 0.0% 0.0% 0.0% 0.1%
Voltas 0.1% 0.0% 0.0% 0.0% 0.1% 0.1%
Woodland 0.1% 0.1% 0.0% 0.2% 0.0% 0.1%
Yahoo 0.1% 0.0% 0.3% 0.0% 0.0% 0.1%
Acer 0.1% 0.0% 0.3% 0.0% 0.1% 0.1%
Axe 0.1% 0.0% 0.0% 0.0% 0.0% 0.1%
L&T 0.1% 0.0% 0.0% 0.0% 0.0% 0.1%
Ranbaxy 0.0% 0.1% 0.1% 0.0% 0.0% 0.1%
Sahara 0.0% 0.0% 0.0% 0.1% 0.0% 0.1%
Sansui 0.1% 0.1% 0.0% 0.3% 0.0% 0.1%
Armani 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Chevrolet 0.0% 0.0% 0.3% 0.2% 0.0% 0.0%
Citi Bank 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
GE 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Gillette 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Gold Flake 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Gucci 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
HDFC 0.0% 0.0% 0.3% 0.0% 0.0% 0.0%
IFB 0.0% 0.1% 0.0% 0.3% 0.0% 0.0%
Maggi 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Mahindra & Mahindra 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Mark & Spencer 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
NIIT 0.0% 0.0% 0.9% 0.0% 0.0% 0.0%
Parker 0.0% 0.1% 0.3% 0.0% 0.0% 0.0%
Pears 0.0% 0.0% 0.0% 0.3% 0.0% 0.0%
Reid & Taylor 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Rolex 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
SBI 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Scorpio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Taj 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Tanishq 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
169
Tata Indica 0.1% 0.0% 0.0% 0.0% 0.2% 0.0%
Tata Indicom 0.0% 0.1% 0.0% 0.2% 0.0% 0.0%
Tata Motors 0.1% 0.1% 0.0% 0.0% 0.0% 0.0%
Tata Tea 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Van Huesen 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Versace 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
VSNL 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zodiac 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Idea 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Lays 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
TCS 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Glaxo 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
HSBC 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
MTNL 0.0% 0.0% 0.0% 0.0% 0.6% 0.0%
Satyam 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Liberty 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 11% 12% 14% 15% 21% 13%
170
Appendix
171
Table 82: City type classification by market size
REGIONS
North South East West
Delhi Bangalore Kolkata Ahmadabad
Metros Chennai Mumbai
Coimbatore Pune
Hyderabad Surat
Lucknow Nagpur
Uptowns
Ludhiana Vadodara
Patna
2
Above segmentation of Indian cities are basis their market size and
not by the population size. Market size of a city is calculated basis the
total annual household consumption expenditure of all household in
that city/district. Total household consumption includes all possible
household goods and services that a household usually spends on. For
more details refer to ‘Market Skyline of India 2006’ Reports published
by Indicus Analytics.
172
Table 83: Socio economic classification (SEC) grid
Unskilled worker E E E D D D D
Skilled worker E E D C C B B
Petty traders E D D C C B B
Shop owners D D C B B A A
Businessmen/
industrialists – with D C B B A A A
no employee
Chief Wage Earner's 3 Occupation
Businessmen/
industrialists – with C B B B A A A
1 to 9 employee
Businessmen/
industrialists – with B B A A A A A
10+ employee
Self-employed
D D D B B A A
professionals
Clerical/ salesmen D D D C B B B
Supervisor level D D C C B B A
Officers/
C C C B B A A
executives (junior)
Officers/
executives B B B B A A A
(middle/ senior)
3
Chief Wage Earner is the head of the household who contributes maximum to
the monthly household income. It is assumed in Indian marketing and media
space that the life style of a household is largely determined by the
combination of head of household’s highest level of education and current
occupation.
173
Index: Charts
Chart 1: Online matrimony users vis-à-vis online dating/friendship users
.................................................................................... 14
Chart 2: Gender profile of online matrimony users ....................... 16
Chart 3: Age profile of online matrimony users ........................... 16
Chart 4: Regional distribution of online matrimony users ............... 17
Chart 5: Years of net usage experience among online matrimony users18
Chart 6: Place of accessing the internet.................................... 18
Chart 7: Online buying among online matrimony users................... 21
Chart 8: Response of online matrimony users to online marketing stimuli
.................................................................................... 21
Chart 9: Gender breakup ...................................................... 33
Chart 10: Age group distribution ............................................. 34
Chart 11: City class - by population size .................................... 35
Chart 12: City class - by market size ........................................ 36
Chart 13: Region-wise break-ups............................................. 38
Chart 14: Socio economic classification..................................... 40
Chart 15: Highest educational qualification................................ 41
Chart 16: Occupational break up............................................. 42
Chart 17: Function / field of occupation ................................... 43
Chart 18: Head of the household............................................. 44
Chart 19: Monthly family income ............................................ 45
Chart 20: Most expensive vehicle owned by the household.............. 46
Chart 21: Ownership of credit cards (individually)........................ 47
Chart 22: Current loan liabilities............................................. 49
Chart 23: Years of experience in using internet ........................... 50
Chart 24: Place of accessing internet ....................................... 51
Chart 25: Type of internet connection at home ........................... 52
Chart 26: Type of internet connection at office........................... 53
Chart 27: Service provider subscribed to at home ........................ 54
Chart 28: Service provider subscribed to at office ........................ 55
Chart 29: Frequency of accessing internet from home ................... 56
Chart 30: Frequency of accessing internet from office................... 57
Chart 31: Time of the day accessing internet from home ............... 58
Chart 32: Time of the day accessing internet from office ............... 59
Chart 33: Duration of PC usage from home................................. 60
Chart 34: Duration of internet usage from home.......................... 61
Chart 35: Duration of PC usage from office ................................ 62
Chart 36: Duration of internet usage from office ......................... 63
Chart 37: Time spent by internet users on watching TV ................. 64
Chart 38: Time spent by internet users on reading newspaper ......... 65
Chart 39: Time spent by internet users on listening to radio ........... 66
Chart 40: Professional activities ............................................. 69
Chart 41: Personal activities.................................................. 70
Chart 42: Downloading activities............................................. 71
Chart 43: E-commerce related activities ................................... 72
Chart 44: Online shopping..................................................... 73
Chart 45: Blogging activities .................................................. 74
Chart 46: Member of an online community................................. 75
Chart 47: Problems faced while surfing the internet ..................... 79
Chart 48: Multiple user shares of email websites ......................... 81
Chart 49: Number of email accounts and average per capita email ids 82
Chart 50: Response to online marketing stimulus ........................ 111
174
Index: Change
from Previous Year
Graphs
Chart 1: Gender breakup ...................................................... 33
Chart 2: Age group distribution .............................................. 34
Chart 3: City class - by market size.......................................... 36
Chart 4: Region-wise break-ups .............................................. 38
Chart 5: Socio economic classification ...................................... 40
Chart 6: Highest educational qualification ................................. 41
Chart 7: Occupational break up .............................................. 42
Chart 8: Head of the household .............................................. 44
Chart 9: Monthly family income .............................................. 45
Chart 10: Most expensive vehicle owned by the household.............. 46
Chart 11: Ownership of credit cards (individually)........................ 47
Chart 12: Years of experience in using internet ........................... 50
Chart 13: Place of accessing internet ....................................... 51
Chart 14: Type of internet connection at home ........................... 52
Chart 15: Type of internet connection at office........................... 53
Chart 16: Service provider subscribed to at home ........................ 54
Chart 17: Service provider subscribed to at office ........................ 55
Chart 18: Frequency of accessing internet from home ................... 56
Chart 19: Frequency of accessing internet from office................... 57
Chart 20: Time of the day accessing internet from home ............... 58
Chart 21: Time of the day accessing internet from office ............... 59
Chart 22: Duration of PC usage from home................................. 60
Chart 23: Duration of internet usage from home.......................... 61
Chart 24: Duration of PC usage from office ................................ 62
Chart 25: Duration of internet usage from office ......................... 63
Chart 26: Time spent by internet users on watching TV ................. 64
Chart 27: Time spent by internet users on reading newspaper ......... 65
Chart 28: Time spent by internet users on listening to radio ........... 66
Chart 29: Professional activities ............................................. 69
Chart 30: Personal activities.................................................. 70
Chart 31: Downloading activities............................................. 71
Chart 32: E-commerce related activities ................................... 72
Chart 33: Online shopping..................................................... 73
Chart 34: Multiple user shares of email websites ......................... 81
Chart 35: Number of email accounts and average per capita email ids 82
Chart 36: Response to online marketing stimulus ........................ 111
175
Index: Tables
Table 1: Detailed sample base distribution of the land survey ........... 6
Table 2: Popular online activities among all net users (Top 20) ........ 12
Table 3: Growth in popularity of online activities (Top 6 Gainers)..... 13
Table 4: Preferred websites for matrimonial search...................... 15
Table 5: Online activities undertaken ‘relatively’ more by online
matrimony users ................................................................ 19
Table 6: Top 10 most popular online activities among online matrimony
users .............................................................................. 20
Table 7: Comparative evaluation of the Top 5 matrimony websites on
selected attributes ............................................................. 22
Table 8: Popularity of various internet activities ......................... 29
Table 9: Growth of popularity of various internet activities ............ 30
Table 10: Matrimonial search................................................. 31
Table 11: Regional Matrimony Websites included under
Bharatmatrimony ............................................................... 31
Table 12: Matrimonial search................................................. 32
Table 13: Top 10 cities ........................................................ 37
Table 14: Preferred language of reading ................................... 39
Table 15: Household asset ownership ....................................... 48
Table 16: Popularity of various internet activities ........................ 67
Table 17: Membership by type of online community ..................... 76
Table 18: Most used local language websites (other than English) ..... 77
Table 19: Online activities desired in other languages ................... 78
Table 20: Preferred websites - emailing .................................... 80
Table 21: Top of mind unaided recall - all websites ...................... 83
Table 22: Most used website - all websites................................. 84
Table 23: Info search (English) ............................................... 85
Table 24: Info search (local language) ...................................... 86
Table 25: Job search ........................................................... 87
Table 26: Booking travel tickets ............................................. 88
Table 27: Online shopping (other than travel tickets).................... 89
Table 28: Online news ......................................................... 90
Table 29: Financial news & info (rates, quotes, etc.) .................... 91
Table 30: Online share trading ............................................... 92
Table 31: Real estate info..................................................... 93
Table 32: Matrimonial search................................................. 94
Table 33: Dating/friendship search.......................................... 95
Table 34: Social networking/communities ................................. 96
Table 35: Online gaming....................................................... 97
Table 36: Download mobile content......................................... 98
Table 37: Preferred instant messaging applications ...................... 99
Table 38: Download music ................................................... 100
Table 39: Sports content ..................................................... 101
Table 40: Cinema content.................................................... 102
Table 41: Most used local language websites (other than English) .... 103
Table 42: Preferred blog sites ............................................... 104
Table 43: Preferred astrology website ..................................... 105
Table 44: Preferred online learning / education website............... 106
Table 45: Favorite TV channels ............................................. 107
Table 46: Favorite newspapers .............................................. 108
Table 47: Favorite magazines ............................................... 109
Table 48: Favorite radio channels .......................................... 110
Table 49: TOM recall for brands............................................. 112
176
Index: Segment
wise Detailed
Tables
Table 1: Gender breakup ..................................................... 114
Table 2: Age group distribution ............................................. 114
Table 3: City class - by population size .................................... 115
Table 4: City class - by market size ........................................ 115
Table 5: City wise distribution .............................................. 116
Table 6: Region-wise break-ups ............................................. 117
Table 7: Preferred language of reading .................................... 117
Table 8: Socio economic classification ..................................... 118
Table 9: Highest educational qualification ................................ 118
Table 10: Occupational break up ........................................... 118
Table 11: Function / field of occupation .................................. 119
Table 12: Head of the household ........................................... 119
Table 13: Monthly family income ........................................... 119
Table 14: Most expensive vehicle owned by the household ............ 120
Table 15: Ownership of credit cards (individually)....................... 120
Table 16: Household asset ownership ...................................... 121
Table 17: Current loan liabilities............................................ 121
Table 18: Years of experience in using internet.......................... 122
Table 19: Place of accessing internet ...................................... 122
Table 20: Type of internet connection at home .......................... 122
Table 21: Type of internet connection at office ......................... 123
Table 22: Service provider subscribed to at home ....................... 123
Table 23: Service provider subscribed to at office....................... 124
Table 24: Frequency of accessing internet from home .................. 124
Table 25: Frequency of accessing internet from office ................. 124
Table 26: Time of the day accessing internet from home .............. 125
Table 27: Time of the day accessing internet from office .............. 125
Table 28: Duration of internet usage from home......................... 125
Table 29: Duration of internet usage from office ........................ 126
Table 30: Duration of internet usage during weekdays.................. 126
Table 31: Duration of internet usage during weekends ................. 126
Table 32: Duration of PC usage from home ............................... 127
Table 33: Duration of PC usage from office ............................... 127
Table 34: Time spent by internet users on watching TV ................ 127
Table 35: Time spent by internet users on reading newspaper ........ 128
Table 36: Time spent by internet users on listening to radio .......... 128
Table 37: Professional activities ............................................ 128
Table 38: Personal activities................................................. 129
Table 39: Downloading activities ........................................... 129
Table 40: E-commerce related activities .................................. 130
Table 41: Online shopping.................................................... 130
Table 42: Blogging activities ................................................. 130
Table 43: Member of an online community ............................... 131
Table 44: Membership by type of online community .................... 131
Table 45: Usage of other language websites .............................. 132
Table 46: Online activities desired in other languages .................. 132
Table 47: Problems faced while surfing the internet .................... 132
Table 48: Top of mind unaided recall - all websites ..................... 133
177
Table 49: Most used website - all websites................................ 135
Table 50: Preferred website for emailing ................................. 135
Table 51: Multiple user shares of email websites ........................ 136
Table 52: Number of email accounts and average per capita email Ids
................................................................................... 136
Table 53: Preferred website for job search ............................... 137
Table 54: Preferred website for mobile content ......................... 138
Table 55: Preferred website for sports .................................... 139
Table 56: Preferred website for travel products ......................... 140
Table 57: Preferred website for matrimony............................... 141
Table 58: Preferred website for financial news/info .................... 142
Table 59: Preferred website for cinema ................................... 143
Table 60: Preferred website for online share/stock trading............ 144
Table 61: Preferred website for games .................................... 145
Table 62: Preferred website for online shopping......................... 146
Table 63: Preferred website for online news ............................. 147
Table 64: Preferred website for friendship/dating ...................... 148
Table 65: Preferred website for music ..................................... 149
Table 66: Preferred info search engine - local language ................ 150
Table 67: Preferred website for real estate............................... 150
Table 68: Preferred info search engine - English ......................... 151
Table 69: Preferred website for instant messaging ...................... 151
Table 70: Preferred website for social networking/communities ..... 152
Table 71: Preferred website for astrology................................. 153
Table 72: Preferred website for online learning/education ............ 154
Table 73: Preferred blog sites ............................................... 155
Table 74: Other language preferred for local language content....... 156
Table 75: Preferred website for checking local language content .... 157
Table 76: Most preferred TV channel....................................... 158
Table 77: Most preferred newspaper ....................................... 161
Table 78: Most preferred magazine......................................... 163
Table 79: Most preferred radio channel ................................... 166
Table 80: Response to online marketing stimulus ........................ 166
Table 81: Top of mind recall for brands ................................... 167
Table 82: City type classification by market size ........................ 172
Table 83: Socio Economic Classification (SEC) Grid ...................... 173
178
179
180