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Ross M. Thurman Manager, Implementation Project Management 1601 Dry Creek Dr. Longmont, Colorado 80503 January 31, 2012 To whom it may concern: In my time as Keri Sandoval’s manager at Intrado, I found her to be enthusiastic about her work and eager to take on new tasks. She quickly assimilated the many PMO processes that we require and progressed well in learning our products offerings. Keri will be an asset to the organization of which she is a member. Regards, Ross M Thurman