Catalyst Complaint Cover Page

421500

Complaint
Number 421500 Date 12/3/2012 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Marcus, Jeri $0.00 $875.00 $0.00

Location Bellingham - Consumer Protection Division NAICS 541920-Photographic Services

Complainant
Name Douglas Stephen McSpadden 548 Nautical Dr Ste 201 Lake Wylie, SC 29710 Phone Day (704) 825-7324 Phone Evening Email (704) 825-7444 dougm@mdcsys.com

Respondent(s)
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian ce@gettyimages.co m

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code 009 018 023 Practice High Pressure Sales Service Representation Scare Tactics

Activities
Date Added 12/4/2012 12/4/2012 12/11/2012 Activity Type Email to Complainant Email to Complainant Email from Respondent Activity C 1st Letter to Complainant To: copyright.compliance@gettyimages.com C 1st Letter to Complainant To: dougm@mdcsys.com

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Date Added 12/26/2012 12/28/2012 12/28/2012 12/28/2012

Activity Type Phone Call to Complainant Email to Complainant Email to Respondent Resolution-UNADJUSTED

Activity Phone call to C Csup Closing Unadjusted (C-UNJ) To: dougm@mdcsys.com Rsup Closing Neutral (R-NEU) To: copyright.compliance@gettyimages.com

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Catalyst Report
Complaint Description
Description Getty Images has harassed and attepted extortion for payment of funds for copyright infringement for which no valid Copyright Registration number has been issued by the US Copyright Office. See attached letter below Expected resolution details: Cease and Desit all Harassment and attepts at extortion for payment of funds for copyright infringement for which no valid Copyright Registration number has been issued by the US Copyright Office.

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