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S0LLh Fa|urcs
lL has been observed LhaL S0CCR failures are hiqh conared Lo Lhe !CR failures in Lhe neLwork. !he
na|or reason shown for S0CCR failures is due Lo failure in Abis inLerface.
!he feedback received fron hokia 6lobal 0LinisaLion ro|ecLs is LhaL Lhe roblen of S0CCR failures is
connon for Lhe neLworks usinq blLra siLe base sLaLions. 8uL Lhe inacL of S0CCR failures is noL visible
Lo Lhe end-users in Lhe neLwork.
Several field LesLs had been erforned in Lhe S!C neLwork Lo noniLor Lhe S0CCR dros in Lhe field and
Lo confirn wheLher iL is really affecLinq Lhe end-users or noL. FurLher sLudies and invesLiqaLion are
erforned on Lhe issue Lo find Lhe cause of S0CCR Abis dros.
!he followinq secLions will describe in deLails Lhe field LesL observaLions and invesLiqaLion resulLs of
S0CCR failures.
1. SIMuLAJI0N 0F S0LLh FAILuLS IN JhL FILL0 B 08SLvAJI0N
!he hMS daLa shows LhaL Lhe S0CCR failures are due Lo Lhe roblens in Lhe Abis inLerface. 8uL furLher
sLudy and analysis shows LhaL Lhe failures are occurrinq in Lhe radio inLerface buL Lhe counLer
resonsible for Abis failures is qeLLinq increnenLed.
A sinulaLion of Lhe S0CCR failures was erforned in Lhe neLwork in Makkah. 0ne cell was barred u all
Lhe necessary ad|acencies of Lhe cell were deleLed. 0rive LesL was erforned for Lhe cell Lo observe Lhe
S0CCR failures. AL Lhe sane Line Lhe counLers resonsible for resenLinq Lhe failures are analysed
fron Lhe hMS. !he sinulaLion was erforned Lo confirn, wheLher Lhe S0CCR failures shown in Lhe
hMS sLaLisLics are occurrinq in Lhe neLwork and affecLinq Lhe end-user or iL is Lhe roblen of Lhe
counLers resonsible for neasurinq Lhe failure.
!he resulL of Lhe LesL is as follows:
!he followinq Lable shows LhaL when Lhe calls are nade in qood PF condiLions Lhere were no call
failures in Lhe drive LesL and which is reflecLed in Lhe hMS counLers wiLh value 0 durinq Lhe LesL
eriod. 8uL when Lhe call aLLenLs are erforned in Lhe bad PF condiLion Lhere were call failures in Lhe
field and Lhe sane is reflecLed in Lhe S0CCR counLers of Lhe hMS.
!he followinq Lwo Lable shows Lhe resulLs obLained forn Lhe drive LesL u resonsible hMS counLers
durinq Lhe LesL eriod.
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HourIy SDCCH Drop counters for ZMKA924B, CI 64712, LAC 745
D
a
y
Hour Att. MOC MTC RF_FaiI_CaII Abis_FaiI_CaII Remarks
2
510 - 11 278 278 0 0 0 Calls under good RF conditions
2
511 - 12 245 243 2 42 20
Calls under bad RF conditions (Signal
strength -90 to -100, quality 5-6-7
Jah|c 1-1 kPI csu|Is from NMS
!he drive LesL sLaLisLics of Lhe sane is as followinq:
hour AIIcmpI M0L MJL
Lhannc|
cqucsI
ImmcdaIc
AssgnmcnI
LM Scrvcc
cqucsI
LALL SLJuP
fa|urcs
10:00 - 11:00 278 278 0 278 280 278 0
11:00 - 18:00 246 248 2 80 268 248 62
Jah|c 1-2 kPI csu|Is from drvc IcsI
!he drive LesL resulL durinq Lhe LesL eriod is showinq Lhe sane resulL as obLained fron Lhe hMS
counLers.
0urinq Lhe qood PF condiLion Lhere was noL roblen observed in Lhe drive LesL u all Lhe necessary KPls
obLained forn drive LesL are exacLly sane as fron Lhe hMS counLers.
8uL wiLh bad PF condiLions Lhe call aLLenLs obLained fron drive LesL u hMS are exacLly sane. Fron
drive LesL Lhe nunber of channel requesLs are nore Lhan Lhe call aLLenLs and Lhis is due Lo successive
PACCR aLLenLs fron Lhe nobile Lo reach Lhe 8!S durinq Lhe oor PF condiLions. 0uL of 80 PACCR
aLLenLs Lhe 8!S was able Lo resond Lo 268 aLLenLs and successfully reserved S0CCR for Lhe
requesL. 8uL Lhe MS only received 248 assiqnnenLs fron 8!S and requesLed for CM service requesL.
!he LoLal nunber of S0CCR failure obLained fron Lhe hMS counLer is 2 (PF Peason 42 u Abis reason
20}. 8uL Lhe call failures observed durinq drive LesL is 62. !hese addiLional 10 S00CR failures neasured
in Lhe hMS counLer are Lhe nissinq innediaLe assiqnnenLs by Lhe 8!S, which never reached Lhe MS
and counLed in Lhe S0CCR Abis failure counLer.
Fron Lhe above LesL iL is confirned LhaL all hMS reqisLered S0CCR failures are noL real failures as
exerienced by Lhe end-users in Lhe field.
!he Lrue S0CCR failures (call seLu failures} as exerienced by Lhe end-users should be noniLored by
Lhe difference beLween LoLal S0CCR failures u exiry of !8101 Liner counLer.
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2. LAS0NS 0F S0LLh FAILuLS
!he S0CCR failures case was sLudied furLher u also Lhe roblen was escalaLed Lo hokia roducL line u
6lobal oLinizaLion exerLs. !he nain reason found of Lhe roblen is Lhe unbalanced aLh beLween
ulink u downlink caused by difference in sensiLiviLy beLween Lhe 8!Ss u MSs.
lL was observed in Lhe neLwork LhaL aLh balance beLween blink u 0ownlink is oor as in Lhe nosL of
Lhe cases Lhe ulink diversiLy qain is noL as execLed (4 d8} due Lo insLallaLion liniLaLions. AL Lhe sane
Line Lhe sensiLiviLy difference beLween Lhe 8!S siLes (-110 d8} u Lhe nobiles (Lyically -102 d8} is
also hiqh.
!here are nainly Lwo siLuaLions when Lhe S0CCR Abis failure counLer is qeLLinq increnenLed wiLhouL
affecLinq Lhe end-users. !he deLail exlanaLion is as followinq:
2.1 Poor F LondIon
lL has been observed LhaL sensiLiviLy difference of 8!S u MS and oor PF condiLion are causinq S0CCR
Abis failures in Lhe neLwork. Followinq is Lhe exlanaLion of Lhe sane.
high BTS Sensitivity: -JJ0dB
Picking up the RACCh request
& allocating S0CCh Irom Iar,
starts T3J0J counter.
BTS not receiving response
Releasing the allocated S0CCh
aIter T3J0J expiry
RACCh - service request
HS in low coverage area
[below -J00 dB]
S0CCh allocation Ior
access
HS is not receiving the A6Ch
due to poor sensitivity oI the HS [-J0Z].
AIter T3JZ0 expiry, retransmits
RACCh Ior access.
high BTS Sensitivity: -JJ0dB
Picking up the RACCh request
& allocating S0CCh Irom Iar,
starts T3J0J counter.
BTS not receiving response
Releasing the allocated S0CCh
aIter T3J0J expiry
RACCh - service request
HS in low coverage area
[below -J00 dB]
S0CCh allocation Ior
access
HS is not receiving the A6Ch
due to poor sensitivity oI the HS [-J0Z].
AIter T3JZ0 expiry, retransmits
RACCh Ior access.
!he MS in oor coveraqe area is sendinq PACCR requesL for accessinq Lhe cell. AfLer receivinq Lhe
PACCR requesL 8!S is also reservinq Lhe S0CCR for Lhe secific requesL and sendinq innediaLe
assiqnnenL nessaqe Lo Lhe MS. 8uL due Lo bad sensiLiviLy of Lhe MS or due Lo oor PF condiLions Lhe
MS is noL receivinq Lhe innediaLe assiqnnenL nessaqe fron Lhe 8!S. !he 8!S will release Lhe reserved
S0CCR uon exiry of Liner !8101 and which is counLed as S0CCR dro and inLerreLed as S0CCR
Failures in Abis. !he MS will reLransniL PACCR afLer exiry of Liner !8101 as iL didn'L received Lhe
innediaLe assiqnnenL nessaqe. MS will reLransniL Lhe PACCR for accessinq Lhe 8!S as defined by Lhe
araneLer nax_reLransnission. lf Lhe PF condiLions inrove wiLhin Lhe defined eriod Lhe call seLu
will be successful oLherwise Lhe end-user has Lo Lry for new call aLLenL (ressinq }. So incase of
oor PF condiLions Lhe effecL of Lhe unsuccessful S0CCR seizures will increase cunulaLively and will
show hiqh S0CCR dros in Lhe sLaLisLics. !o Lhe end-user iL is noL affecLinq, as Lhe call aLLenL is sLill
onqoinq, only Lhe call seLu Line will be lonqer.
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2.2 Lo-8LLh B 8SIL Proh|cm
hoL only Lhe oor PF condiLion buL also co-8CCR u 8SlC roblens are also causinq S0CCR Abis
failures in Lhe neLwork. !he exlanaLion of Lhe sane is as followinq:
!he MS is sendinq PACCR requesL Lo Lhe servinq 8!S LhaL have sane 8CCR u 8SlC wiLh anoLher 8!S in
far. !he requesL is received by Lhe boLh Lhe 8!Ss (due Lo hiqh sensiLiviLy of Lhe blLra siLes iL will be
also received by Lhe 8!S in Lhe far}. AfLer receivinq of Lhe PACCR requesLs boLh 8!Ss will reserve
S0CCR and will send innediaLe assiqnnenL nessaqe Lo Lhe MS. !he MS will acceL Lhe connand
fron Lhe doninanL 8!S. !he 8!S in far will noL receive any resonse fron Lhe MS and hence will dro
Lhe reserved S0CCR afLer !8101 Liner exiry, which will be inLerreLed as S0CCR Abis failure in Lhe
hMS.
8LLh 120
8SIL 40
8LLh 120
8SIL 40
8CCR 124
8SlC 42
8CCR 110
8SlC 86
8CCR 104
8SlC 62
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8. 08SL8vAJI0NS 0F S0LLh 00P IN SJL NLJW0k
A sLronq co-relaLion found beLween S0CCR Abis failure u !8101 Liner exiry in Lhe neLwork suorLs
Lhe above exlanaLions. !he followinq fiqure 8-1 is showinq Lhe sane.
0
1
2
3
4
5
6
7
8
9
10
11
12
13
G
S
A
4
B
3
G
S
A
4
B
2
G
S
K
3
B
3
G
S
T
2
B
1
G
S
T
1
B
5
G
S
K
3
B
5
G
S
A
3
B
1
G
S
A
3
B
5
G
S
M
1
B
1
G
S
M
1
B
2
G
S
M
2
B
2
G
S
T
2
B
2
G
S
K
3
B
1
G
S
A
2
B
4
G
S
A
3
B
2
G
S
M
1
B
3
G
S
K
4
B
4
G
S
K
4
B
5
G
S
S
2
B
1
G
S
M
2
B
5
G
W
K
2
B
3
G
S
S
2
B
3
G
S
A
3
B
3
G
S
K
5
B
5
G
S
S
2
B
6
A
V
G

S
D
C
C
H

D
R
O
P

[
%
]
T3101 to SCCH Seizures Ratio [%]
AVG SDCCH DROP DUE TO ABS [%]
AVG SDCCH DROP RATO [%]
Fiqure 8-1 0isLribuLion of S0CCR 0ro, S0CCR Abis Failure u !8101 !iner exiry for 8SCs
lL is clear fron Lhe qrah LhaL Lhe Lrend of S0CCR Abis failure and !8101 Liner exiry is sane for all
Lhe 8SCs in Lhe neLwork. And also Lhe value of S0CCR Abis failure is always hiqher conared Lo !8101
Liner exiry. !he real S0CCR Abis failure (exerienced by end-user} is Lhe difference beLween Lhe value
of S0CCR Abis failure u !8101 Liner exiry.
0
5
10
15
20
25
30
0 10 20 30 40 50 60 70
ncc bcc freq reuse distance [km]
a
v
g

s
d
c
c
h

d
r
o
p

D
Y

I
a
s
t

w
e
e
k

[
%
]
Fiqure 8-2 0isLribuLion of Peuse of Co-8CCR u 8SlC of cells wiLh 0isLance in neLwork
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!he above fiqure 8-2 showinq Lhe roblen of Co-8CCR u 8SlC in Lhe neLwork. !he qrah is showinq
Lhe disLribuLion S0CCR 0ro in Lhe neLwork wiLh disLance beLween Lhe cells usinq sane 8CCR u 8SlC
conbinaLion.
!he fiqure 8-2 shows LhaL Lhe disLribuLion of cells wiLh hiqh S0CCR 0ros u sane 8CCR u 8SlC is very
hiqh wiLhin a disLance of 10 KM and less in Lhe neLwork. Which is one of Lhe reasons for havinq hiqher
S0CCR 0ros in Lhe neLwork.
4. S0LuJI0NS F0 S0LLh P08LLMS - MA0INAh JIAL
!he S0CCR roblen in Lhe neLwork showinq in Lhe sLaLisLics are noL Lhe Lrue reresenLaLion of S0CCR
failures exerienced by Lhe end-users. 8uL sLill Lhe erfornance sLaLisLics could be inroved by
chanqinq Lhe cell access araneLers for Lhe cells. A Lrial was erforned in Lhe Madinah Raran cells
and Lhe resulL obLained is shown in Lhe followinq qrah.
Fiqure 4-1 !raffic u S0CCR Failure for Madinah Raran cells durinq Lrial
ln Lhe firsL hase of Lhe Lrial Lhe rx_lev_access_nin u rx_lev_nin_cell araneLers were chanqed fron
-102 d8 Lo -02 d8. S0CCR dro inroved fron 4% Lo 1.8%. 8uL aL Lhe sane Line Lhere was dro in
Lhe LoLal Lraffic in Lhose cells, as MSs in Lhe oor coveraqe areas were noL allowed Lo access Lhe cells.
ln Lhe second u Lhird hase of Lhe Lrail Lhe araneLers values were chanqed fron - 02 d8 Lo - 06 d8
u - 0 d8. !he S0CCR dro chanqed fron 1.8% Lo 2.4% and 8% resecLively. lL was ossible Lo
achieve alnosL Lhe sane Lraffic as before (wiLh -102d8 seLLinq} wiLh Lhe new seLLinq of - 0 d8 for
Lhe cell access araneLers.
Traffic & SDCCH Radio/Abis FaiI
0
50
100
150
200
250
300
350
400
450
1
0
-
M
a
r
-
0
3
1
1
-
M
a
r
-
0
3
1
2
-
M
a
r
-
0
3
1
3
-
M
a
r
-
0
3
1
4
-
M
a
r
-
0
3
1
5
-
M
a
r
-
0
3
1
6
-
M
a
r
-
0
3
1
7
-
M
a
r
-
0
3
1
8
-
M
a
r
-
0
3
1
9
-
M
a
r
-
0
3
2
0
-
M
a
r
-
0
3
2
1
-
M
a
r
-
0
3
2
2
-
M
a
r
-
0
3
2
3
-
M
a
r
-
0
3
2
4
-
M
a
r
-
0
3
2
5
-
M
a
r
-
0
3
2
6
-
M
a
r
-
0
3
2
7
-
M
a
r
-
0
3
2
8
-
M
a
r
-
0
3
2
9
-
M
a
r
-
0
3
3
0
-
M
a
r
-
0
3
3
1
-
M
a
r
-
0
3
0
1
-
A
p
r
-
0
3
0
2
-
A
p
r
-
0
3
0
3
-
A
p
r
-
0
3
0
4
-
A
p
r
-
0
3
0
5
-
A
p
r
-
0
3
0
6
-
A
p
r
-
0
3
0
7
-
A
p
r
-
0
3
0
8
-
A
p
r
-
0
3
0
9
-
A
p
r
-
0
3
1
0
-
A
p
r
-
0
3
1
1
-
A
p
r
-
0
3
Date
E
r
I
a
n
g
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
P
e
r
c
e
n
t
a
g
e
Total Sum of TCH_Traffic_BH
SD Radio Fail
SD Abis Fail
Px Lev Access Min
chanqed fron -02 Lo -
06 d8n. R0CuP0C
Level Lhresholds are
oLinized
Px Lev Access Min
and Px Lev Min
Chanqed fron -102
d8n Lo -02 d8n
Px Lev Access Min
chanqed fron -06
Lo -0 d8n.
Co-8CCR co-8SlC cases in Lhis secific area were
renoved on 7 Aril. Rowever, siLe 001 (which is
Lhe relacenenL of siLe 001} was on-air durinq
Lhis eriod and Lhis affecLed Lhe erfornance of
Lhe surroundinq siLes as well. So, affecLed siLes
were renoved fron Lhe Lrend for Lhis eriod.
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So iL can be concluded LhaL Lhere is Lrade off beLween Lhe reresenLaLions of S0CCR failures u Lraffic
in Lhe neLwork. And oLinized erfornance of S0CCR failures u Lraffic could be achieved wiLh roer
seLLinq of Lhe cell access araneLers.
ln Lhe final hase Lhe co-8CCR u 8SlC roblens were renoved forn Lhe area and surroundinq cells.
!he S0CCR dro inroved fron 8% Lo 2.4%. So iL is reconnended Lo renove co-8CCR u 8SlC
roblens in Lhe neLwork in order Lo achieve beLLer S0CCR dro erfornance.
5. LL0MMLN0AJI0NS
Fron Lhe above sLudy on S0CCR failure iL can be concluded LhaL Lhe currenL S0CCR failures shown in
Lhe KPl sLaLisLics are noL Lhe real failures (failures exerienced by end-users}. ln order Lo reresenL Lhe
real S0CCR dros in Lhe neLwork iL is reconnended Lo nodify Lhe fornula used for S0CCR 0ro
calculaLions.
Peconnended Fornula for S0CCR Abis 0ros = S0CCR Abis failure counLer - CounLer calculaLinq
!8101 exiry i.e. S0CCR Abis failure = c001088 - c67020.
!he followinq fiqure shows Lhe real S0CCR dro (as exerienced by end-users} in Lhe neLwork afLer
conensaLinq Lhe !8101 Liner exiry.
SDCCH DROP FOMULAS COMPARISON
(resuIts averaged over period of the week of May)
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
G
S
A
2
B
4
G
S
A
2
B
5
G
S
K
3
B
3
G
S
A
2
B
3
G
S
T
2
B
1
G
S
A
2
B
2
G
S
T
2
B
3
G
S
T
2
B
2
G
S
K
5
B
4
G
S
A
3
B
2
G
S
K
3
B
5
G
S
M
1
B
1
G
S
T
1
B
4
G
S
S
2
B
4
G
S
K
5
B
1
G
S
K
4
B
4
G
S
K
3
B
1
G
S
M
2
B
3
G
S
S
2
B
3
G
S
K
4
B
6
G
S
S
2
B
2
G
S
A
3
B
6
G
S
A
3
B
3
G
S
K
5
B
5
S
D
C
C
H

D
R
O
P

[
%
]
avgSDCCHdropRatio_sdr_1a
avgSDCCH_RATO_T3101_COMPENSATED
Fiqure 6-1 S0CCR 0ro afLer !8101 Liner exry conensaLion for all 8SCs
FurLher Lhe S0CCR KPl could be inroved by oLinized use of cell access araneLers u renovinq Lhe
co-8CCR u 8SlC roblens in Lhe neLwork.
lL is reconnended Lo use rx_lev_access_nin of - 08 d8 u rx_lev_nin _cell of -00 d8 in Lhe urban
area of Lhe neLwork. Px_Lev_Access_Min will resLricL Lhe cell boundary and will allow only MS in qood
coveraqe area Lo seLu Lhe call. !he cell boundary could also be resLricLed by siLe oLinisaLion (nore
LilL u reduced anLenna heiqhL}. !his will nake Lhe servinq cell nore doninaL and will reduce
overshooLinq of Lhe cells.
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Avoid Lhe use of dulicaLe 8CCR u 8SlC conbinaLion in Lhe neLwork is also reconnended for furLher
inrovenenL of S0CCR dros.
lL has been also observed LhaL S0CCR failures are hiqh in Lhe cells beLween Lhe locaLion area
boundaries due Lo hiqh locaLion udaLes. 0aily in an averaqe Lhere are 76,000,000 S0CCR aLLenLs ouL
of which 80,000,000 S0CCR aLLenLs are used for LocaLion bdaLe. Which is very hiqh ercenLaqe of
S0CCR uLilizaLion for LocaLion udaLe.
ln order Lo reduce Lhe nulLile locaLion udaLes in Lhe locaLion area boundaries iL is reconnended Lo
use cell reselecL hysLeresis value of 10 d8 in Lhe cells in Lhe locaLion area boundaries. lL is also
reconnended Lo increase Lhe locaLion area udaLe Liner fron 4 hrs Lo hrs.