H THNG QUN L VN BN V IU HNH Cc yu cu c bn v chc nng, tnh nng k thut

(km theo cng vn s 1654 /BTTTT-DCNTT Ngy 27 /5/2008 ca B Thng tin v Truyn thng)

1. Phm vi v i tng p dng

1.1. Phm vi p dng Ti liu l mt hng dn k thut, nhm mc ch khuyn ngh cc yu cu ti thiu v sn phm h thng qun l vn bn v iu hnh (gi tt l VB&H), gip cc CQNN xem xt, nh gi, i ti quyt nh la chn sn phm h thng phn mm qun l VB&H in t trn th trng. 1.2. i tng p dng Ti liu p dng i vi CQNN bao gm cc B, c quan ngang B, y ban nhn dn cc cp.

2. Yu cu chc nng
2.1. Mc tiu - Thng nht v tin hc ho cc quy trnh hot ng tc nghip, cc hnh thc tip nhn, lu tr, ph cp, trao i, tm kim, x l thng tin, gii quyt cng vic trong cc CQNN nng cao cht lng v hiu qu ca cng tc iu hnh ca lnh o, cc hot ng tc nghip ca cn b, cng chc; - Xy dng h thng cc kho VB in t, khc phc mt cch c bn tnh trng ct c thng tin, cung cp thng tin v VB phc v yu cu ca lnh o, cn b qun l, cn b chuyn mn mt cch thun tin, chnh xc, y v kp thi; - Nng cao trnh ng dng v s dng cc cng c CNTT, tng bc to ra thi quen lm vic trong mi trng mng v s dng thng tin in t, bn cnh nng cao trnh qun l, gp phn to thay i t ph trong cc quy trnh x l thng tin, gii quyt cng vic ca cn b, cng chc vi s h tr hiu qu ca cc phn mm hot ng trn mng, tng bc gp phn thc hin ci cch hnh chnh. - Qun l ton b cc vn bn ca c quan bao gm cc vn bn n, vn bn i, vn bn ni b, vn bn d tho, ... thc hin gi v nhn VB vi cc c quan, t chc, c nhn bn trong v bn ngoi thng qua mi trng mng. - Qun l ton b cc d liu pht sinh trong qu trnh lun chuyn v x l vn bn bao gm cc phiu giao vic, phiu trnh, phiu x l, cc kin trao i gp trong qu trnh x l vn bn trn h thng mng. - To lp v qun l cc h s x l vn bn, thit lp lung x l c th theo di vt x l vn bn, lu li ton b qu trnh x l cng nh hi bo ca vn bn trn h thng mng - To lp v qun l cc loi bo co v cc tnh hnh lun chuyn, qun l v x l, theo di x l vn bn, kt xut cc thng tin tng hp nhm phc v kp thi cng tc iu hnh, tc nghip ca lnh o cng nh ca cc cn b trong c quan. 1

- Chun ha, to lp v lu tr cc thng tin danh mc nhm qun l cc i tng tham gia vo h thng, tr gip vic nhp vn bn v h tr vic phn x l cc loi vn bn theo thm quyn gii quyt. - H tr cng tc lu tr vn bn, h s. - Tch hp vi cc thnh phn khc c lin quan ca h thng thng tin ti c quan nh nc nhm trao i thng tin. 2.2. Yu cu chc nng Yu cu chc nng ca h thng VB&H l danh sch cc chc nng ti thiu m h thng VB&H cn c thc hin c cc mc tiu trn, c th bao gm: Cc t vit tt Vn bn: H s cng vic VB HSCV Ngi s dung Qun tr h thng NSD QTHT

STT 1

Tn chc nng Qun tr danh mc

M t chi tit Cho php to lp, qun l cc danh mc cho ngi s dng, v d danh mc s VB, HSCV, danh mc loi vn bn, lnh vc, c quan, phng ban, chc danh v cc danh mc khc Cho php nh ngha v phn loi cc loi vn bn n, nhp cc thuc tnh VB n, nhp ni dung ton vn ca VB n thng qua my qut hoc tp nh km

2 2.1

Qun l VB n Nhp VB n vo h thng

2.2

Chuyn x l VB n theo quy trnh in t c ph duyt trong thit k Ghi kin ch o ca Lnh o

2.3

2.4

Theo di tnh trng x l VB n

H tr lnh o cc cp ty theo thm quyn c th theo di tnh trng x l vn bn VB n (v c vn bn i) theo cc trng thi: VB trong hn x l. VB trong hn ang x l. VB trong hn cha x l VB qu hn x l. VB qu hn ang x l. VB qu hn cha x l. VB n hn cha x l (hn x l VB bng ngy hin ti) VB n hn ang x l. Cho php ghi vt x l VB Tm kim VB theo cc thuc tnh VB, tm kim ton vn Tra cu VB theo thi gian, theo biu thc logic, theo tnh trng x l

2.5

Tm kim, Tra cu VB n

3 3.1

Qun l VB i Qun l qu trnh son tho, d Qu trnh son tho VB i p dng theo hng tho VB i dn ngh nh s 110/2004/N-CP: - To lp d tho VB i - Chnh sa d tho VB i - Thm tra VB i - Tra cu, tm kim d tho VB i - Cho php ghi vt x l VB - V cc chc nng khc Qun l qu trnh pht hnh VB Qu trnh son tho VB i p dng theo hng i dn ngh nh s 110/2004/N-CP: - T ng cp nht cc thng tin VB i - Nhp cc thng tin b sung cho VB i - Nhp ni dung ton vn VB i (gn tp in t, hoc qut VB) - Tra cu, tm kim VB i Qun l giao vic To cng vic v giao vic Thc hin theo quy trnh in t c ph duyt trong thit k

3.2

4 4.1

4.2

Theo di tnh trng x l cng Cho php Lnh o theo di tnh trng x l vic cng vic theo 4 trng thi sau: - Cng vic trong hn ang x l - Cng vic trong hn cha phn x l - Cng vic qu hn phn x l - Cng vic qu hn cha phn x l Cho php lu li ton b cc thng tin trao i gia cc thnh vin lin quan n cng vic trong qu trnh x l. Ghi kin ch o ca Lnh o X l cng vic c giao Qun l VB ni b X l v cp nht trng thi x l cng vic, la chn mt trong cc trng thi mc 4.2 Qun l VB ni b thc hin cc chc nng: - To lp VB ni b. - Chnh sa, xa VB ni b. - Chuyn Vn th cp s/ hoc trc tip chuyn sang cc n v cn thng bo, cn xin kin - Tra cu, tm kim VB ni b - V cc chc nng khc

4.3 4.4 5

6 6.1

Qun l HSCV Qun l th mc lu tr Qun l th mc lu tr HSCV bao gm: HSCV - Lp th mc lu h s cng vic - Sa/xa th mc lu HSCV - Phn quyn th mc HSCV Qun l HSCV Qun l HSCV bao gm: - To lp HSCV: HS x l vn bn, HS gii quyt cng vic, HS son tho VB, HS vn bn lin quan, HS theo di hi bo, - Sa/xa HSCV - Phn quyn HSCV - Gn/b cc ti liu trong HS - Cp nht kt qu x l HSCV - V cc chc nng khc

6.2

Bo co thng k 4

7.1 7.2

In s vn bn n i

In s vn bn n/i theo s v theo ngy

In bo co thng k tnh trng In bo co thng k s lng vn bn n x l vn bn gii quyt, cha gii quyt trong hn v cha gii quyt qu hn - Theo thi gian - Theo n v/ theo c nhn Qun tr ngi dng Qun tr h thng Qun tr phng ban, vai tr, ngi dng, Qun tr thng tin v cu hnh h thng: thit lp tham s cu hnh cho kt ni my in, c s d liu, cc h thng khc, thit lp tham s ch lm vic, ch nht k, ng nhp/ng xut

8 9

3. Yu cu tnh nng k thut

3.1. Nguyn tc xy dng - m bo khch quan, hng ti mt h thng m - m bo kh nng k tha, tch hp v lin thng gia cc sn phm phn mm qun l vn bn v iu hnh in t - m bo kh nng nng cp ca h thng sau ny - Ph hp vi vn bn php quy v qun l vn th, lu tr, nh hng quy trnh qun l cht lng ISO 9001:2000 theo Chng trnh tng th ci cch hnh chnh nh nc giai on 2001-2010. 3.2. Yu cu tnh nng k thut Yu cu tnh nng k thut p ng l nhng yu cu v iu kin cn thit h thng VB&H c th thc hin c yu cu chc nng trong mc 2 v m bo kh nng trin khai h thng VB&H. Yu cu k thut p ng c chia thnh 2 nhm: yu cu v tnh nng k thut cn c v yu cu tnh nng k thut nn c. a. Danh sch cc tnh nng k thut cn c STT Yu cu chung 1 Phi tun th cc yu cu quy nh php lut hin hnh v vn th, lu tr; ph hp cc yu cu v quy trnh nghip v trn thc t (nh hng p dng quy trnh ci cch hnh chnh theo ISO 9001:2000) Cho php t nh ngha cc chu trnh lu chuyn vn bn i, n v ni b Phi c kin trc, thit k m d dng nng cp p ng s m rng v quy m ca t chc, cng vic, dn ti m rng mc nghip v, s lng ngi tham gia h thng, dung lng lu tr d liu 5 Ni dung yu cu

2 3

C quy ch qun l, s dng, khai thc, vn hnh h thng m bo tun th cc nguyn tc bo mt v an ton d liu, chng c s thm nhp tri php vo h thng H thng c thit k, xy dng v trin khai phi tun th cc tiu chun k thut v kt ni h thng, tch hp d liu, c t d liu v truy xut thng tin quy nh ti quyt nh s 19/2008/Q-BTTTT, 20/2008/Q-BTTTT p ng kh nng ci t trong nhng h thng mng c phn vng bo mt nhiu lp, c kh nng tch hp v xc thc thng qua cc h thng danh b in t nh AD, LDAP C kh nng kt ni v gi nhn d liu qua mng din rng, ti thiu p ng vi cc h tng ng truyn khc nhau nh Dial-up M hnh h thng phi cho php kh nng ci t theo m hnh my ch ng dng v my ch c s d liu M hnh h thng phi cho php kh nng trin khai m rng thm cc im kt ni vo h thng gi nhn vn bn d dng v nhanh chng m khng lm nh hng n ton b h thng M hnh h thng phi c kh nng ci t theo m hnh my ch chnh v my ch sao lu (m hnh h thng cluster) m bo c ch cn bng ti, sao lu d liu tc thi gia cc my ch chnh v my ch sao lu C cng c sao lu d liu nh k v t xut C c ch phc hi d liu khi h thng gp s c Cung cp cc bo co vn hnh h thng CSDL phi c kh nng lu tr d liu vi dung lng ln, tnh n nh cao C kh nng lu tr c nhiu dng d liu khc nhau nh d liu c cu trc, d liu phi cu trc c lu tr di dng tp gn km (d liu tp vn bn, d liu phim, nh, m thanh) p ng kh nng tm kim ton vn (full text search) trong ton b cc CSDL. Khuyn ngh c trong cc tp nh km ton b ni dung vn bn p ng kh nng an ton, bo mt thng tin theo nhiu mc: mc mng, mc xc thc ngi s dng v mc CSDL Giao din c thit k thn thin vi ngi dng. B cc giao din hp l gip cho cc thao tc nhp v tra cu d liu nhanh v thun tin 6

Yu cu k thut 6

7 8 9

10

11 12 13 14 15

Yu cu v lu tr d liu

16

Yu cu v an ton, bo mt 17

Yu cu v giao din 18

19

Cc chc nng s dng phi c thit k phong ph, y , v c b tr hp l trn giao din p ng phc v tt c cc nhu cu qun l v x l vn bn ca c quan Vi mi ngi dng s hin th cc chc nng tng ng vi phn vic chuyn trch ca mnh, gip ngi dng s dng d dng v hiu qu. Ngoi ra cn c cc chc nng nhc vic cn lm tng ng vi nhim v ca mi i tng khi ng nhp vo h thng m bo nguyn tc cung cp d liu u ra cho cc h thng thng tin khc v chp nhn u vo t cc h thng thng tin khc theo chun XML phc v qu trnh trao i thng tin b. Danh sch cc tnh nng k thut nn c

20

Yu cu v trao i v tch hp 21

STT Yu cu k thut 1 2 3 4

Ni dung yu cu p ng kh nng ci t v vn hnh tt trn nhiu mi trng h iu hnh nn c bn nh h iu hnh MS Windows Server, Linux, p ng m hnh Web-based, ci t h thng phn mm v cc CSDL trn my ch. Ngi dng truy cp v khai thc phn mm thng qua cc trnh duyt web Tng thch vi cc trnh duyt Web thng dng p ng yu cu m ha d liu trn ng truyn khi trao i d liu gia cc im trong h thng v gia h thng vi cc h thng thng tin khc trn mng din rng, chun m ha trn ng truyn cn c theo quyt nh s 19/2008/QBTTTT, 20/2008/Q-BTTTT p ng c ch theo di, gim st thng tin truy nhp ca ngi s dng theo phin lm vic phc v cng tc chun on v sa cha li khi h thng gp s c bt thng p ng c ch lu tr, khai thc CSDL theo thi gian gim ti dung lng, tuy nhin vn m bo c ch tm kim, tra cu d liu thng sut trn ton b cc CSDL H thng phi p ng kh nng bo mt ti mc chng thc ca cc my ch trong h thng Ton b cc d liu cn qun l phi c lu trong CSDL hoc th mc, c m ha v phn quyn truy cp cht ch 7

Yu cu v lu tr d liu 6

Yu cu v an ton, bo mt 7 8

Yu cu v giao din 9 C cung cp ti a cc loi d liu danh mc, h tr cho cc thao tc nhp liu v tm kim d liu nhanh v chnh xc. T ng ha ti a cc qu trnh thao tc vi d liu Cung cp cc d liu u ra theo chun XML phc v cng tc lp bo co theo quy nh hin hnh, theo quy nh ni b ca c quan, ng thi cung cp d liu theo cc khun dng thng nht phc v quy trnh trao i thng tin vi cc h thng khc. Cu trc d liu ca tp XML c xc nh ty thuc vo nhu cu trao i thng tin ca cc h thng. Th tc trao i thng tin gia h thng qun l vn bn v iu hnh vi cc h thng thng tin khc cn c s tha thun v thng nht trc khi tin hnh kt ni cc h thng. V d: khun dng trao i vi cc h thng khc c cu trc nh sau: 1. Thng tin gc, cc thng tin dng tp v thng tin qun l c ng thnh gi, c th dng zip hoc gzip (theo quy nh ti Quyt nh 19/2008/QBTTTT, 20/2008/Q-BTTTT) 2. S dng cc giao thc trao i bn ngoi nh S/MINE (theo quy nh ti Quyt nh 19/2008/Q-BTTTT, 20/2008/Q-BTTTT) truyn d liu ti h thng khc 3. V ngc li

Yu cu v trao i v tch hp 10