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Crestron BPC-HPLIR onCue™ IR Learner & Programmer Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON

Regulatory Compliance
As of the date of manufacture, the BPC-HPLIR has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

All brand names, product names and trademarks are the property of their respective owners. ©2011 Crestron Electronics, Inc.

........................................................................................... 9 Firmware ...................................................................................... 17 Future Updates ...... 14 Problem Solving ......................................................................................... 2 Physical Description......................................................................................................................................... 11 Learning Third-Party IR Codes ................................... 18 Return and Warranty Policies .................................. 19 Merchandise Returns / Repair Service ...................................................................................................... 8 Uploading and Upgrading...... 17 Troubleshooting................................ 19 Operations Guide – DOC............................................................................... 7 Installation .............................................. 17 Further Inquiries ............................................................................................................................................................Crestron BPC-HPLIR onCue™ IR Learner & Programmer Contents onCue™ IR Learner & Programmer: BPC-HPLIR 1 Introduction ............................................. 11 Developing onCue BPC-8 Projects .............................. 9 Establishing Communication................................ 3 Setup ............................................... 7 Hardware Hookup ....................................................................................................................................................................................................................................................................................................... 19 CRESTRON Limited Warranty............................................................................................................................................................................................................................................................. 9 Operation ............................................................................................................................................................................................................................................................................................ 1 Specifications ......................... 7109A Contents • i ..............................................................

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It is both a full featured IR learner. Operations Guide – DOC. There is no need to remove the BPC-8 from the wall or even remove its faceplate. as well as a configuration loader that transfers configuration files created using the onCue BPC-8 Tool directly to the BPC-8. affording quick and easy setup of each room without any need to carry around a laptop. providing a simple means to learn IR commands from third-party remotes via the Device Learner tool. The BPC-HPLIR enables the installer to upload a single configuration to any number of BPC-8 controllers.Crestron BPC-HPLIR onCue™ IR Learner & Programmer onCue™ IR Learner & Programmer: BPC-HPLIR Introduction The onCue™ BPC-HPLIR is a dual-function handheld tool designed for use with the Crestron® onCue BPC-8 Basic Presentation Controller. requiring mere seconds to transfer the file via a simple optical cable (included). 7109A IR Learner & Programmer: BPC-HPLIR • 1 . and one configuration can be used repeatedly for any number of identically equipped rooms.

3 ft (~1 m) Environmental Temperature Humidity Enclosure Dimensions Height Width Depth Weight Included Accessories CBL-SERIAL-DB9F-6 2 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. 6 ft (~2 m) Optical Cable. BPC-HPLIR Specifications SPECIFICATION Communications USB IR Optical Power Requirements Battery USB DETAILS For console. 7109A .60 in (92 mm) 1. handheld 5.78 in (147 mm) 3.onCue™ IR Learner & Programmer Crestron BPC-HPLIR Specifications Specifications for the BPC-HPLIR are listed in the following table. USB 2.12 in (29 mm) 10 oz (283 g) 3. black. 625 mAh (included) 83 mA @ 5 Volts DC.0 client Learns infrared control commands up to 455 kHz Transmits configuration file via IR to BPC-8 9 Volt disposable alkaline. overrides battery when sufficient power is available 32° to 113° F (0° to 45° C) 10% to 90% RH (non-condensing) Plastic.5mm TRS to DB9F RS-232 Control Cable.

7109A IR Learner & Programmer: BPC-HPLIR • 3 . BPC-HPLIR Physical View Operations Guide – DOC.Crestron BPC-HPLIR onCue™ IR Learner & Programmer Physical Description This section provides information on the connections. controls and indicators available on your BPC-HPLIR.

7109A .onCue™ IR Learner & Programmer BPC-HPLIR Overall Dimensions Crestron BPC-HPLIR 4 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC.

0 computer console port. USB 2.Crestron BPC-HPLIR onCue™ IR Learner & Programmer Connectors. (6 ft (~2 m) cable included) PIN 1 2 3 4 DESCRIPTION +5 VDC Data Data + Ground (Continued on following page) Operations Guide – DOC. Controls & Indicators # CONNECTORS1. CONTROLS & INDICATORS 1 2 IR In IR Out DESCRIPTION 3 COMPUTER (1) IR receiver Receives IR signals up to 455 kHz (1) 1000 µm fiber coupler Configuration file upload link to BPC-8 ~3 ft (~1 m) optical cable included (1) USB Type B female. 7109A IR Learner & Programmer: BPC-HPLIR • 5 .

7109A . Controls & Indicators (Continued) # CONNECTORS1. initiates transmission of stored configuration file to the BPC-8 6 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. CONTROLS & INDICATORS LEDs READY SIGNAL OVERDRIVE FAILED COMPLETE COMPUTER DESCRIPTION 4 LOAD NO PROGRAM LOW BATT 5 TRANSFER (Amber) Indicates unit is ready to learn an IR command (Amber) Indicates an IR signal has been detected (Red) Indicates IR signal is too strong and cannot be learned (Red) indicates IR command could not be learned successfully (Green) Indicates IR command has been learned successfully (Green) Indicates a computer is connected and providing power via USB (Green) Indicates configuration file is being uploaded to the BPC-8 (Amber) Indicates no configuration file exists in the BPC-HPLIR (Red) Indicates the battery is running low (1) Pushbutton.onCue™ IR Learner & Programmer Crestron BPC-HPLIR Connectors.

Operations Guide – DOC. 7109A IR Learner & Programmer: BPC-HPLIR • 7 . Fiber Cable To connect supplied fiber cable to the BPC-HPLIR. insert the cut end of the cable. Retain the dust cap to protect the cable when not in use. and to connect the supplied fiber cable to the IR Output Coupler port. loosen the output coupler knob. remove the clear plastic dust cap from the connector end of the cable.Crestron BPC-HPLIR onCue™ IR Learner & Programmer Setup Installation The only installation procedures required for the BPC-HPLIR are to insert the supplied 9-Volt battery into the compartment in the rear of the unit. To connect the fiber cable to a BPC-8. and re-tighten the knob. Insert the cable into the optical cable access port on the lower right of the BPC-8 faceplate.

onCue™ IR Learner & Programmer Crestron BPC-HPLIR Hardware Hookup The following illustration defines the connections required for the BPC-HPLIR. Hardware Connections for the BPC-HPLIR 8 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. 7109A .

Display the BPC-HPLIR’s “System Info” window (click the icon). communications are confirmed when the device information is displayed. Once communication has been established. 7109A IR Learner & Programmer: BPC-HPLIR • 9 .Crestron BPC-HPLIR onCue™ IR Learner & Programmer Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. Use the Address Book in Crestron Toolbox to create an entry using the expected communication protocol (USB). refer to the Crestron Toolbox help file. Finally. 2. One has the option to upload and upgrade via the Crestron Toolbox. files (for example. Firmware upgrades are available from the Crestron Web site as new features are developed after product releases. Establishing Communication Use Crestron Toolbox™ for communicating with the BPC-HPLIR. Firmware Firmware files may be distributed from programmers to installers or from Crestron to dealers. There is a single method of communication: USB communication. Operations Guide – DOC. However. refer to the Crestron Toolbox help file for details. For details on uploading and upgrading. USB Communication PC Running Crestron Toolbox USB BPC-HPLIR The COMPUTER port on the BPC-HPLIR connects to the USB port on the PC via the included Type A to Type B USB cable: 1. program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning. programs or firmware) can be transferred to the control system (and/or device). before attempting to upload or upgrade it is necessary to establish communication.

Select Functions | Firmware… to upgrade the BPC-HPLIR firmware.onCue™ IR Learner & Programmer Crestron BPC-HPLIR Upgrade BPC-HPLIR firmware via Crestron Toolbox. Establish communication with the BPC-HPLIR and display the “System Info” window. 1. 10 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. 2. 7109A .

crestron. the Device Learner tool allows users to create and test custom IR driver files. refer to the Device Learner help file. 7109A IR Learner & Programmer: BPC-HPLIR • 11 . Operations Guide – DOC.Crestron BPC-HPLIR onCue™ IR Learner & Programmer Operation The first step in developing a configuration program for the BPC-8 is to use the onCue BPC-8 Tool to determine if the device to be controlled is already contained in the Crestron Database. NOTE: The onCue BPC-8 Tool and Device Learner tool software programs are included with Crestron Toolbox. then use the onCue BPC-8 Tool to create the BPC-8 Configuration file. Learning Third-Party IR Codes When used in conjunction with an IR learner such as the Crestron BPC-HPLIR. • If it is not.com/oncuesoftware. which is available at the Crestron onCue Web site: www. Refer to “Developing onCue BPC-8 Projects” on page 14. The following paragraphs provide an overview of the functions available via the Device Learner tool. Refer to “Learning Third-Party IR Codes” below. For detailed instructions. • If it is. use the BPC-HPLIR and the Device Learner tool to create a new IR file and save it to the User Database. and to save the learned files in the User Database where they can be uploaded to the BPC-HPLIR for subsequent upload to the BPC-8. use the BPC-HPLIR and the onCue BPC-8 Tool to develop a program for the BPC-8.

Set up the IR learner and remote (refer to the Crestron IR learner's hardware documentation). Use the Device Description button to fill out details about the device to be controlled. Upon starting Device Learner. Use the Crestron BPC-HPLIR to learn the remote button functions. 2. The list of buttons will be based on the device listed in step 2. The components should be positioned close to each other. on a level surface. 4. 7109A .onCue™ IR Learner & Programmer Device Learner Main Screen Crestron BPC-HPLIR Standard Operations Create New IR Files 1. Learn Remote Button Functions Use the Remote Buttons button to learn IR functions as follows: 1. 12 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. Use the Remote Buttons button to configure buttons and corresponding standard commands. click New on the File menu. and should not move. 3.

Crestron BPC-HPLIR onCue™ IR Learner & Programmer 2. Click Close when all buttons are learned. The dialog box will show a green circle icon next to the button name when the button is learned. 6. press the specified button on the remote for about 1 second. Edit an Existing IR File Open an existing IR file from the Crestron Database. refer to the onCue BPC-8 Tool help file. BPC-8-IMC. Operations Guide – DOC. -orClick Learn All to learn all the buttons in the table. 4. 7. User Database. 7109A IR Learner & Programmer: BPC-HPLIR • 13 . For more information. You can skip buttons or cycle between them by clicking Next and Previous. Depending on the function. click the desired button (to multi-select press the Ctrl or Shift key) and click Learn. Advanced Operations Remote Button Operations The Remote Buttons button enables controls that allow you to add custom buttons. Repeat the above steps for any additional buttons that need to be learned. sort buttons by category or name. an IR driver can not be stacked together with a 1-way serial driver. If the button is multi-code you will be prompted to press the button multiple times. remove buttons. 3. If you are learning multiple buttons or all buttons. NOTE: The onCue BPC-8 interface module. Following the prompts on the "Learn IR" dialog box. does not support simultaneous IR and RS-232 Control. Multiple IR devices are supported. click Next to continue to the next button. and format the button label text. On the Remote Buttons table. 5. Continue pressing and releasing the button as prompted until the button is learned. Save the file to your user database. or elsewhere. The following operations on page 14 are accessed by right-clicking on a particular button. That is. you may be prompted to press and release the button again.

Developing onCue BPC-8 Projects Use the Crestron Toolbox onCue BPC-8 Tool to create projects for the onCue BPC-8 Basic Presentation Controller. even if the button that triggers the command is released quickly. 7109A .onCue™ IR Learner & Programmer Convert IR Pulse Type Crestron BPC-HPLIR You can convert an IR command from "Pulse and Hold" to "Pulse Only" and vice versa. onCue BPC-8 Tool Main Screen 14 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. This adjusts the header and repeater sections of the IR command to convert the selected button from repeating to non-repeating and vice versa. Set Minimum Repeats The minimum repeats setting guarantees that a “Pulse and Hold” IR command will be transmitted the specified number of times. Pronto .CCF Data Format You can learn IR codes by directly entering the data in CCF format.

The BPC-8 supports one-way RS-232 communication with one (1) serial device via the RS-232 port on the unit. A macro consists of up to five actions separated by optional delays. Create. The buttons across the top of the tool allow you to: • Create a new project when an existing project is already open • Open an existing project • Save a project • Save a project in a different directory or under a new name • Access the onCue BPC-8 Tool help file Display Devices Use the Display Devices tab to add IR-controlled display devices to the project. For detailed instructions. Buttons Use the Buttons tab to assign actions to buttons.Crestron BPC-HPLIR onCue™ IR Learner & Programmer The following paragraphs provide an overview of the functions available via the onCue BPC-8 Tool. Open and Save Projects Launching the onCue BPC-8 Tool automatically creates a new. blank project. refer to the onCue BPC-8 Tool help file. 7109A IR Learner & Programmer: BPC-HPLIR • 15 . The onCue BPC-8 Tool allows you to access the Crestron Database and/or the User Database. Macros Use the Macros tab to create macros that can be assigned to button presses via the Buttons tab. RS-232 Commands Use the RS-232 Commands tab to specify the commands that will be sent to the serial device. Operations Guide – DOC. An "action" is a command (IR or RS-232) or macro that will be triggered when the button is pressed. Controlled Sources Use the Controlled Sources tab to add IR-controlled devices to the project.

onCue™ IR Learner & Programmer Advanced Crestron BPC-HPLIR Use the Advanced tab to add password protection and auto timeout capabilities for the display device. instead of a single command such as Power that toggles the power state. Finish Use the Finish tab to transfer the configuration file to the onCue BPC-HPLIR and BPC-8 units. 7109A . 16 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. These functions should only be added if the display device supports discrete Power On and Power Off commands.

Move remote a few inches closer. POSSIBLE CAUSE(S) Low battery. Remote device is too far away. CORRECTIVE ACTION Replace 9V battery. Unable to load configuration file to BPC-8. You can also log onto the online help section of the Crestron Web site (www.Crestron BPC-HPLIR onCue™ IR Learner & Programmer Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations.com/onlinehelp) to ask questions about Crestron products. 7109A IR Learner & Programmer: BPC-HPLIR • 17 . Replace batteries. IR remotes not learned correctly. If lit. please contact a Crestron customer service representative. Further Inquiries If you cannot locate specific information or have questions after reviewing this guide. move remote a few inches further away and try again. Verify cable connections are secure. First-time users will need to establish a user account to fully benefit from all available features. Remote device is too close. Operations Guide – DOC. Remote batteries are weak. Problem with fiber cable. If further assistance is required. BPC-HPLIR Troubleshooting TROUBLE Device does not function.crestron. please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. Check OVERDRIVE LED.

onCue™ IR Learner & Programmer Crestron BPC-HPLIR Future Updates As Crestron improves functions. Updates are identified as an “Addendum” in the Download column. 7109A . additional information may be made available as manual updates. 18 • IR Learner & Programmer: BCP-HPLIR Operations Guide – DOC. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron Web site periodically for manual update availability and its relevance. adds new features and extends the capabilities of the BPC-HPLIR.

if any. This warranty statement supersedes all previous warranties. repair or replace any product found defective. expressed or implied. defaced or removed.J. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse. CRESTRON shall. with the following exceptions: disk drives and any other moving or rotating mechanical parts. touchscreen display and overlay components are covered for 90 days. CRESTRON Limited Warranty CRESTRON ELECTRONICS. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON. batteries and incandescent lamps are not covered. modification or improper installation procedures. RMA number and return address.Crestron BPC-HPLIR onCue™ IR Learner & Programmer Return and Warranty Policies Merchandise Returns / Repair Service 1. contact an authorized CRESTRON dealer. 2. Inc. Enclose a note specifying the nature of the problem. shipping by standard ground carrier. pan/tilt heads and power supplies are covered for a period of one (1) year. In the event repairs are found to be non-warranty. No merchandise may be returned for credit. Except as expressly set forth in this warranty. or its authorized subsidiaries. this warranty does not cover any product that has had the serial number altered. name and phone number of contact person. at its option. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA. Furthermore. Authorized returns must be shipped freight prepaid to CRESTRON. 3. Operations Guide – DOC. Products may be returned for credit. with RMA number clearly marked on the outside of all cartons. Return freight charges following repair of items under warranty shall be paid by CRESTRON. 7109A IR Learner & Programmer: BPC-HPLIR • 19 . Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty. This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. without charge for parts or labor. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. accidental damage. This warranty shall be the sole and exclusive remedy to the original purchaser. Shipments arriving freight collect or without an RMA number shall be subject to refusal. exchange or service without prior authorization from CRESTRON. CRESTRON makes no other warranties. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. 6 Volvo Drive. To obtain warranty service for CRESTRON products. return freight costs shall be paid by the purchaser. nor authorizes any other party to offer any warranty. N. Rockleigh. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. including any implied warranties of merchantability or fitness for a particular purpose.

.767.7576 www. NJ 07647 Tel: 888. 15 Volvo Drive Rockleigh.11 Specifications subject to change without notice.CRESTRON Fax: 201.Crestron Electronics.crestron. Inc.com Operations Guide – DOC. 7109A (2029055) 01.

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