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COMMUNICATION - II
Taking into consideration price, quality, terms of sale quoted & reliability of the various sellers the buyer selects the seller with whom he should place the order & then he writes a letter to such seller for placing his order. Such order is called an “order letter”.
STEPS TO BE FOLLOWED FOR GIVING AN ORDER: ENQUIRY.
PLACING AN ORDER. ACKNOWLEDGING AN ORDER.
EXECUTION OF ORDER OR CANCELLATION OF ORDER.
POINTS TO BE COVERED IN ORDER:
REFERENCE TO QUOTATION. QUALITY. QUANTITY.
PAYMENT. PACKING & INSURANCE. DELIVERY OF GOOD. REQUEST.
OTHERS POINTS MAY BE INCLUDED IN ORDER PROCEDURE:
EXTENSION OF TIME
CHANGES IN ORDERS
TYPES OF ORDER:
FIRST OR TRIAL ORDER
REGULAR CUSTOMERS REGAINED CUSTOMER
THANK YOU FOR YOUR CO-OPERATION.